{
"vendor": "Yasoon",
"slug": "yasoon",
"platform": "statuspage",
"status_url": "https://status.yasoon.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "degraded",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "We have identified an issue with missing channel message automation triggers. It seems Microsoft is currently not sending webhooks for all incoming channel messages, so we are currently unable to send out triggers for missing webhooks. We are looking at potential fixes, but hope that the affected Microsoft upstream service will be restored soon.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-04-10T17:40:54.648+02:00",
"state": "identified",
"title": "Partially missing channel automation triggers",
"updated_at": "2026-04-10T17:40:54.711+02:00",
"url": "https://stspg.io/r7r3kp0y5kyw"
},
{
"body": "For a few hours today, posting Microsoft Teams channel messages from the Jira UI or via an Automation rule resulted in timeouts or errors. The outage seems to be resolved now, but we are monitoring.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-24T19:00:00.000+01:00",
"resolved_inferred": false,
"started_at": "2026-03-24T19:00:00.000+01:00",
"state": "resolved",
"title": "Brief Microsoft Teams Bot API outage",
"updated_at": "2026-03-24T21:08:15.739+01:00",
"url": "https://stspg.io/bmd88g8cqw17"
},
{
"body": "Microsoft seems to have rolled back the change, we'll be monitoring and working on an implementation that works around this new header, should it roll out eventually.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-06T09:38:52.250+01:00",
"resolved_inferred": false,
"started_at": "2026-03-04T21:12:42.990+01:00",
"state": "resolved",
"title": "Some users are facing issues logging in with their Microsoft account",
"updated_at": "2026-03-06T09:38:52.270+01:00",
"url": "https://stspg.io/1c28417vqmxm"
},
{
"body": "As far as we can tell, a fix on the Microsoft side was successful and the app can be used in Microsoft Teams again. We'll be monitoring in case the issue re-appears. Apologies for the interruption.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-18T21:19:27.103+01:00",
"resolved_inferred": false,
"started_at": "2026-02-16T09:57:53.784+01:00",
"state": "resolved",
"title": "Smart Connect for Jira not accessible in Teams",
"updated_at": "2026-02-18T21:19:27.117+01:00",
"url": "https://stspg.io/gkz34gzc7cjc"
},
{
"body": "Yesterday we experienced a full service outage from approximately 8:30 PM CET until 22:45 PM CET, due to a spike in database usage in our main database. We'll do a full investigation and post a post-mortem soon.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-09T08:30:00.000+01:00",
"resolved_inferred": false,
"started_at": "2026-02-09T08:30:00.000+01:00",
"state": "resolved",
"title": "Service downtime due to spike in main database",
"updated_at": "2026-02-10T09:00:36.504+01:00",
"url": "https://stspg.io/q186brvw5c68"
},
{
"body": "A fix has been rolled out by Atlassian for the issue. The new conditional logic for Forms should now work inside the JSM portal inside teams. We apologize for the disruption!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-04T14:06:51.098+01:00",
"resolved_inferred": false,
"started_at": "2026-02-06T09:42:42.024+01:00",
"state": "resolved",
"title": "Bug in Atlassian Forms API causing issues with new conditional sections",
"updated_at": "2026-03-04T14:06:51.115+01:00",
"url": "https://stspg.io/fl8301kmsfd2"
},
{
"body": "This seems to have resolved itself, although we do not have any any acknowledgement from from Atlassian on the issue. We'll continue to investigate.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-10T09:19:20.589+01:00",
"resolved_inferred": false,
"started_at": "2026-02-06T09:38:28.339+01:00",
"state": "resolved",
"title": "Degradation in Jira cloud agile (boards) API performance affecting Teams board views",
"updated_at": "2026-02-10T09:19:20.621+01:00",
"url": "https://stspg.io/rzw1y6d05swc"
},
{
"body": "This incident has been resolved on the Microsoft side, chats can now created normally again.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-10T09:17:53.359+01:00",
"resolved_inferred": false,
"started_at": "2026-02-05T14:02:56.804+01:00",
"state": "resolved",
"title": "Increase amount of errors around Chat functionality",
"updated_at": "2026-02-10T09:17:53.381+01:00",
"url": "https://stspg.io/jm7n60lx87jg"
},
{
"body": "We experienced an incident due to an infrastructure change, that resulted in automated chat & email backup actions not executing. We are currently looking into possibilities of re-running the failed actions. Backups have been failing since 2025/12/19 14:00 UTC.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-23T14:00:00.000+01:00",
"resolved_inferred": false,
"started_at": "2025-12-19T14:00:00.000+01:00",
"state": "resolved",
"title": "Automated chat & email backup did not run since 19th of December",
"updated_at": "2025-12-23T21:22:05.430+01:00",
"url": "https://stspg.io/7ssbfgf6r4kz"
},
{
"body": "Approval Bot notifications have not been send on Dec 19th between 9 - 16 o'clock.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-19T09:00:00.000+01:00",
"resolved_inferred": false,
"started_at": "2025-12-19T09:00:00.000+01:00",
"state": "resolved",
"title": "Approval notifications have not been send",
"updated_at": "2025-12-19T16:44:51.727+01:00",
"url": "https://stspg.io/k292s6fcs1v0"
},
{
"body": "This incident has been resolved on the Microsoft side, we are not seeing increased error rates any longer.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-05T14:04:01.407+01:00",
"resolved_inferred": false,
"started_at": "2025-11-04T13:45:20.082+01:00",
"state": "resolved",
"title": "Increase amount of errors around Chat functionality",
"updated_at": "2025-11-05T14:04:01.421+01:00",
"url": "https://stspg.io/z0t38z3d450j"
},
{
"body": "The Microsoft Azure Frontdoor incident, which was causing our add-in not to function properly, has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-30T09:46:17.974+01:00",
"resolved_inferred": false,
"started_at": "2025-10-29T17:16:04.520+01:00",
"state": "resolved",
"title": "Jira Outlook add-in unavailable due to Microsoft CDN outtage",
"updated_at": "2025-10-30T09:46:17.989+01:00",
"url": "https://stspg.io/f7vlhrnv4dr5"
}
]
}