{
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"slug": "zenoti",
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{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
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"url": "https://stspg.io/lwkgnx9f2dwy"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
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"impact": "minor",
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"url": "https://stspg.io/4jwfq21zqfr0"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "none",
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"url": "https://stspg.io/h4ylyh82cxm9"
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{
"body": "This incident has been resolved.",
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"title": "Slowness for API Services - AMRS09",
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"url": "https://stspg.io/01njq8yl4bjy"
},
{
"body": "The issue was traced to certain Internet Service Providers (ISPs) in the region and was not related to our infrastructure or cloud services. All services are now operating normally. We appreciate your patience throughout this incident.",
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"impact": "none",
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"title": "Intermittent Connectivity Issues \u2013 Netherlands Region",
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"url": "https://stspg.io/wj32mkwswj6z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "none",
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"resolved_at": "2026-09-10T21:11:40.674-07:00",
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"title": "Issue with Purchase Order Listing page",
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"url": "https://stspg.io/3k4t2r4rpndx"
},
{
"body": "This incident has been resolved.",
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"impact": "none",
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"resolved_at": "2026-09-10T05:01:42.268-07:00",
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"title": "Data refresh for Analytics Reports is impacted - AMRS22",
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"url": "https://stspg.io/yfg6bcxv64gg"
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{
"body": "This incident has been resolved.",
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"impact": "none",
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"title": "Intermittent Outbound Call Failures \u2013 HyperConnect (UK Region)",
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"url": "https://stspg.io/46w82hr8py4x"
},
{
"body": "The incident has been resolved. The impacted services within Zenoti application have been stable and all systems are functioning normally. Thank you for your patience.",
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"impact": "minor",
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"url": "https://stspg.io/fwy1r78r7ckn"
},
{
"body": "The incident has been resolved. The impacted services within Zenoti application have been stable and all systems are functioning normally. Thank you for your patience.",
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"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
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"title": "Intermittent issues in Zenoti Application",
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"url": "https://stspg.io/wbkqcn4zylh5"
},
{
"body": "We applied a fix and monitored the issue for the past couple of days. Since no further issues have been observed, we will continue monitoring it and are marking this issue as resolved for now.",
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"impact": "none",
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"title": "Intermittent Zenoti Application Slowness - AMRS19",
"updated_at": "2026-08-25T01:57:56.710-07:00",
"url": "https://stspg.io/cw205hnxbtkt"
},
{
"body": "The incident has been resolved. All systems are functioning normally, and no further issues have been observed.",
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"impact": "none",
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"state": "resolved",
"title": "Appointment Booking Issues \u2013 EURO01 (ZMA, Booking Wizard, Webstore)",
"updated_at": "2026-08-22T08:55:25.093-07:00",
"url": "https://stspg.io/yr91pbf4p870"
},
{
"body": "The incident has been resolved. All systems are functioning normally, and no further issues have been observed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
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"title": "Zenoti AI Scribe \u2013 Insight Generation Impacted",
"updated_at": "2026-08-21T02:19:07.031-07:00",
"url": "https://stspg.io/j6f819ggfskx"
},
{
"body": "The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-19T19:28:43.985-07:00",
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"title": "Zenoti Application Notifications Delivery - APAC01",
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"url": "https://stspg.io/b9wbqwlxm8dg"
},
{
"body": "The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-17T20:46:23.147-07:00",
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"url": "https://stspg.io/y0hvrndrs5s1"
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{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-17T02:33:11.520-07:00",
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"title": "Analytics Plus Reports are impacted - EURO01",
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"url": "https://stspg.io/ty6sfy87vhg4"
},
{
"body": "The incident has been resolved. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-15T09:19:08.899-07:00",
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"url": "https://stspg.io/6bhwcfgp21jz"
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{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-07T13:14:56.572-07:00",
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"title": "Zenoti Application Slowness - AMRS05",
"updated_at": "2026-08-07T13:14:56.585-07:00",
"url": "https://stspg.io/xw7231mk4972"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T13:32:13.846-07:00",
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"state": "resolved",
"title": "Zenoti Application Slowness - AMRS11",
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"url": "https://stspg.io/7y8cpqjvdjrr"
},
{
"body": "The fix is implemented and rolled out. All the UI elements will now appear in the configured language. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-04T10:44:51.625-07:00",
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"title": "Localization rendering issue \u2014 Admin (partial)",
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"url": "https://stspg.io/pvkwllsy7ktw"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-15T11:49:18.212-07:00",
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"state": "resolved",
"title": "Slowness in certain workflows on AMRS11",
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"url": "https://stspg.io/cmyvk8p9fvb6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T15:56:32.713-07:00",
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"started_at": "2026-07-10T14:36:04.503-07:00",
"state": "resolved",
"title": "APAC01 - Issue with Core and Analytics Reports",
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"url": "https://stspg.io/cjk23tcyry64"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-09T03:54:36.451-07:00",
"resolved_inferred": false,
"started_at": "2026-07-08T09:51:53.777-07:00",
"state": "resolved",
"title": "Zenoti University is not operational",
"updated_at": "2026-07-09T03:54:36.468-07:00",
"url": "https://stspg.io/754v5jyrl4qk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-08T01:33:37.639-07:00",
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"state": "resolved",
"title": "Issue with report generation service - APAC01",
"updated_at": "2026-07-08T01:33:37.659-07:00",
"url": "https://stspg.io/lz7k2g8ys8nx"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T05:53:42.101-07:00",
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"title": "Zenoti Application Issue - Multiple PODs",
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"url": "https://stspg.io/4t4430w8f2wl"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
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"resolved_at": "2026-07-01T03:55:23.074-07:00",
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"title": "Intermittent issues in Zenoti scheduler service",
"updated_at": "2026-07-01T03:55:23.089-07:00",
"url": "https://stspg.io/n6fmp3k4bwpw"
},
{
"body": "The incident has been resolved. All systems are functioning normally, and no further issues have been observed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T09:45:29.273-07:00",
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"state": "resolved",
"title": "Zenoti Application Slowness- AMRS07",
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"url": "https://stspg.io/lmps4l0bqxzz"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-20T15:51:14.484-07:00",
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"state": "resolved",
"title": "Intermittent issues in Zenoti scheduler service - AMRS19 POD",
"updated_at": "2026-06-20T15:51:14.499-07:00",
"url": "https://stspg.io/bvf8t4mhp8vf"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-19T06:38:26.887-07:00",
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"state": "resolved",
"title": "Analytics Service Degradation",
"updated_at": "2026-06-19T06:38:26.904-07:00",
"url": "https://stspg.io/dzqrwvt72w1x"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-17T10:44:57.526-07:00",
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"started_at": "2026-06-17T10:00:55.341-07:00",
"state": "resolved",
"title": "AMRS05 - Application issues while using ePrescription functionality",
"updated_at": "2026-06-17T10:44:57.541-07:00",
"url": "https://stspg.io/1q30jcqpr20v"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-17T09:09:30.550-07:00",
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"state": "resolved",
"title": "AMRS12 - Application issues while using ePrescription functionality",
"updated_at": "2026-06-17T09:09:30.571-07:00",
"url": "https://stspg.io/pcnb8szny1ss"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-18T02:08:27.042-07:00",
"resolved_inferred": false,
"started_at": "2026-06-10T12:58:11.687-07:00",
"state": "resolved",
"title": "AMRS03 - Intermittent Delays in Analytics Reports",
"updated_at": "2026-06-18T02:08:27.061-07:00",
"url": "https://stspg.io/dk48lhng8ftk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-08T09:26:24.865-07:00",
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"started_at": "2026-06-08T03:05:52.000-07:00",
"state": "resolved",
"title": "MIDE01 APIs, ZMA and CMA Application Connectivity Issues",
"updated_at": "2026-06-08T09:26:24.880-07:00",
"url": "https://stspg.io/2qb6ypcxv97n"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-01T08:38:22.339-07:00",
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"state": "resolved",
"title": "Analytics Service Degradation",
"updated_at": "2026-06-01T08:38:22.358-07:00",
"url": "https://stspg.io/6yj1qhjd9b2g"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-27T08:38:55.962-07:00",
"resolved_inferred": false,
"started_at": "2026-05-27T06:40:36.095-07:00",
"state": "resolved",
"title": "Intermittent issues in Zenoti Application - AMRS19",
"updated_at": "2026-05-27T08:38:55.979-07:00",
"url": "https://stspg.io/9ztqhk79gdnt"
},
{
"body": "The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-22T08:14:45.869-07:00",
"resolved_inferred": false,
"started_at": "2026-05-22T06:45:28.952-07:00",
"state": "resolved",
"title": "Intermittent issues in Zenoti Application - AMRS19",
"updated_at": "2026-05-22T09:46:51.731-07:00",
"url": "https://stspg.io/j7dcy3s6yhx5"
},
{
"body": "All the reports now have current data. This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
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"started_at": "2026-05-11T11:10:13.166-07:00",
"state": "resolved",
"title": "ASIA, EMEA Data refresh for core and analytics reports is impacted",
"updated_at": "2026-05-11T23:57:22.492-07:00",
"url": "https://stspg.io/4lp9mlsp74fv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T08:27:06.598-07:00",
"resolved_inferred": false,
"started_at": "2026-05-08T08:08:11.976-07:00",
"state": "resolved",
"title": "Analytics Service Degradation",
"updated_at": "2026-05-08T08:27:06.615-07:00",
"url": "https://stspg.io/nkb7vh78m45x"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T06:47:06.136-07:00",
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"started_at": "2026-05-04T05:14:17.015-07:00",
"state": "resolved",
"title": "Zenoti Application Intermittent Issues",
"updated_at": "2026-05-04T06:47:06.151-07:00",
"url": "https://stspg.io/xl8pfy403ny5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T22:46:46.104-07:00",
"resolved_inferred": false,
"started_at": "2026-04-27T07:48:46.000-07:00",
"state": "resolved",
"title": "Delay in Payout Processing (US and Canada)",
"updated_at": "2026-04-27T22:46:46.123-07:00",
"url": "https://stspg.io/hk6kyn1fbksv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-25T17:34:20.762-07:00",
"resolved_inferred": false,
"started_at": "2026-04-25T17:14:37.243-07:00",
"state": "resolved",
"title": "AMRS17 Login Issues",
"updated_at": "2026-04-25T17:34:20.778-07:00",
"url": "https://stspg.io/1f2nqkqg4f5p"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-21T06:56:11.730-07:00",
"resolved_inferred": false,
"started_at": "2026-04-21T06:11:20.760-07:00",
"state": "resolved",
"title": "Issue with Guest Search on EMEA02",
"updated_at": "2026-04-21T06:56:11.746-07:00",
"url": "https://stspg.io/bxnx8x5h13td"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-04T03:50:46.362-07:00",
"resolved_inferred": false,
"started_at": "2026-04-02T04:55:20.478-07:00",
"state": "resolved",
"title": "Data Refresh Issue for User Notes Reports in Analytics",
"updated_at": "2026-04-04T03:50:46.379-07:00",
"url": "https://stspg.io/93smhkgsl2cc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-01T18:41:21.293-07:00",
"resolved_inferred": false,
"started_at": "2026-04-01T18:09:00.810-07:00",
"state": "resolved",
"title": "Intermittent slowness in certain workflows on AMRS01",
"updated_at": "2026-04-01T18:41:21.309-07:00",
"url": "https://stspg.io/h29j0tx6qyd2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-01T09:40:13.499-07:00",
"resolved_inferred": false,
"started_at": "2026-04-01T07:36:40.412-07:00",
"state": "resolved",
"title": "Slowness in certain workflows on AMRS05",
"updated_at": "2026-04-01T09:40:13.515-07:00",
"url": "https://stspg.io/4nq683s3sq7p"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-22T18:37:12.314-07:00",
"resolved_inferred": false,
"started_at": "2026-03-22T14:30:49.277-07:00",
"state": "resolved",
"title": "Intermittent issues in Zenoti Application",
"updated_at": "2026-03-22T18:37:12.334-07:00",
"url": "https://stspg.io/brgjs121k2c0"
},
{
"body": "This incident has been resolved. All the Core and Analytics reports are reflecting latest data.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-23T10:04:32.497-07:00",
"resolved_inferred": false,
"started_at": "2026-03-21T04:34:43.970-07:00",
"state": "resolved",
"title": "AMRS13 - Delay in data refresh for core and analytics reports",
"updated_at": "2026-03-23T10:04:32.517-07:00",
"url": "https://stspg.io/tn6clkp5bjv7"
},
{
"body": "All services have been fully restored. Core reports and analytics are now displaying the latest data, and response times are back to normal.\nWe appreciate your patience throughout this recovery. If you notice any lingering issues, please reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-22T23:12:05.067-07:00",
"resolved_inferred": false,
"started_at": "2026-03-20T20:21:53.874-07:00",
"state": "resolved",
"title": "Zenoti Application Outage -ASIA12",
"updated_at": "2026-03-22T23:12:05.086-07:00",
"url": "https://stspg.io/xphnkslmr7qm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-20T06:23:11.028-07:00",
"resolved_inferred": false,
"started_at": "2026-03-20T05:59:39.621-07:00",
"state": "resolved",
"title": "Intermittent Guest Search Issues",
"updated_at": "2026-03-20T06:23:11.046-07:00",
"url": "https://stspg.io/6p5gyychfrsg"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-03-19T07:09:02.763-07:00",
"resolved_inferred": false,
"started_at": "2026-03-19T06:23:28.539-07:00",
"state": "resolved",
"title": "Zenoti Application Slowness- EURO01",
"updated_at": "2026-03-19T07:09:02.782-07:00",
"url": "https://stspg.io/drpq42rxvqr9"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-03-14T10:37:04.602-07:00",
"resolved_inferred": false,
"started_at": "2026-03-14T09:22:49.473-07:00",
"state": "resolved",
"title": "Zenoti Application Slowness - AMRS11",
"updated_at": "2026-03-14T10:37:04.624-07:00",
"url": "https://stspg.io/k7rlr0nd4hw1"
},
{
"body": "The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-03-13T06:48:10.424-07:00",
"resolved_inferred": false,
"started_at": "2026-03-13T05:55:25.812-07:00",
"state": "resolved",
"title": "Zenoti Application Slowness - AMRS22",
"updated_at": "2026-03-13T06:48:10.440-07:00",
"url": "https://stspg.io/b9kmvn2vx6vj"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-11T12:29:42Z",
"resolved_at": "2026-03-09T13:11:42.252-07:00",
"resolved_inferred": false,
"started_at": "2026-03-09T11:30:57.727-07:00",
"state": "resolved",
"title": "AMRS02 Login Issues",
"updated_at": "2026-03-09T13:11:42.267-07:00",
"url": "https://stspg.io/sc8wrsb9fx94"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-03-05T01:57:37.435-08:00",
"resolved_inferred": false,
"started_at": "2026-03-05T01:40:43.090-08:00",
"state": "resolved",
"title": "Facing intermittent errors",
"updated_at": "2026-03-05T01:57:37.454-08:00",
"url": "https://stspg.io/sp8zpbzhzv16"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-03-05T18:24:35.338-08:00",
"resolved_inferred": false,
"started_at": "2026-03-03T08:33:04.912-08:00",
"state": "resolved",
"title": "External ACH Processing Delay Impacting Zenoti Integrated Payroll (ZIP)",
"updated_at": "2026-03-05T18:24:35.356-08:00",
"url": "https://stspg.io/28yhjnv3shbq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-03-03T08:35:31.143-08:00",
"resolved_inferred": false,
"started_at": "2026-03-03T08:00:16.419-08:00",
"state": "resolved",
"title": "Zenoti Application Slowness- AMRS07",
"updated_at": "2026-03-03T08:35:31.204-08:00",
"url": "https://stspg.io/f2t8pk8gvtkx"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-01T02:39:40.718-07:00",
"resolved_inferred": false,
"started_at": "2026-03-01T08:23:32.308-08:00",
"state": "resolved",
"title": "MIDE01- Login Issues",
"updated_at": "2026-04-01T02:39:40.737-07:00",
"url": "https://stspg.io/3sg4pmx607gs"
},
{
"body": "We are currently awaiting a permanent fix from our cloud provider and remain in close contact with their support team to ensure a swift resolution. In the meantime, we have implemented a remedial fix on our end, and the application has been operating normally since 5:30 AM PST. All workflows are fully functional at this time. Thank you for your continued patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-03-01T07:47:27.205-08:00",
"resolved_inferred": false,
"started_at": "2026-03-01T04:39:12.189-08:00",
"state": "resolved",
"title": "Zenoti Application Slowness - MIDE01",
"updated_at": "2026-03-01T07:47:27.226-08:00",
"url": "https://stspg.io/khhpqs66g07f"
}
]
}