{
"vendor": "Zero Hash",
"slug": "zero-hash",
"platform": "statuspage",
"status_url": "https://status.zerohash.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Cosmos Mainnet has returned to normal functionality.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T17:13:22.049Z",
"resolved_inferred": false,
"started_at": "2026-09-09T10:44:26.563Z",
"state": "resolved",
"title": "ATOM Mainnet Issues Causing Withdrawal Delays",
"updated_at": "2026-09-09T17:13:22.072Z",
"url": "https://stspg.io/sby0xw452g9b"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-11T22:56:55.229Z",
"resolved_inferred": false,
"started_at": "2026-08-11T18:52:32.227Z",
"state": "resolved",
"title": "Fund Withdrawal SDK fails to process tag-based withdrawals",
"updated_at": "2026-08-11T22:56:55.247Z",
"url": "https://stspg.io/dzc1s9t9ztr0"
},
{
"body": "This incident has now been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-29T12:31:30.491Z",
"resolved_inferred": false,
"started_at": "2026-07-29T11:36:18.081Z",
"state": "resolved",
"title": "Delays In Broadcasting XRP Withdrawals",
"updated_at": "2026-07-29T12:31:30.507Z",
"url": "https://stspg.io/swj0y8k7178b"
},
{
"body": "This incident has been resolved. All impacted services are operational and stable. Thanks for your patience while we work through this and feel free to reach out to support if you have any questions.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-20T07:44:04.653Z",
"resolved_inferred": false,
"started_at": "2026-07-20T06:35:59.529Z",
"state": "resolved",
"title": "High Rrror Rate on RFQ and convert_withdraw Endpoints",
"updated_at": "2026-07-20T07:44:04.672Z",
"url": "https://stspg.io/kd7kv3vw4yxd"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-04T19:11:16.676Z",
"resolved_inferred": false,
"started_at": "2026-07-04T17:20:06.238Z",
"state": "resolved",
"title": "Account Funding SDK: Session Timeouts and Deposit Failures",
"updated_at": "2026-07-04T19:11:16.690Z",
"url": "https://stspg.io/ggbnkgvkrgh5"
},
{
"body": "All impacted deposits have been credited.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T23:39:59.768Z",
"resolved_inferred": false,
"started_at": "2026-07-02T19:09:18.643Z",
"state": "resolved",
"title": "Delay in Crediting Deposits",
"updated_at": "2026-07-02T23:39:59.781Z",
"url": "https://stspg.io/wg6nq0qvpwt2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-29T21:47:25.134Z",
"resolved_inferred": false,
"started_at": "2026-06-29T14:05:42.783Z",
"state": "resolved",
"title": "Delays processing withdrawals, deposits, executions and trades",
"updated_at": "2026-06-29T21:47:25.150Z",
"url": "https://stspg.io/gv92t3hxf4y9"
},
{
"body": "We've rescanned and have fully caught up on all Polygon blocks; all deposits have now been confirmed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-26T00:09:32.071Z",
"resolved_inferred": false,
"started_at": "2026-06-25T20:06:54.348Z",
"state": "resolved",
"title": "Delay in Crediting Deposits on Polygon Network",
"updated_at": "2026-06-26T00:09:32.086Z",
"url": "https://stspg.io/hc86h9dt28w0"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-22T15:17:35.726Z",
"resolved_inferred": false,
"started_at": "2026-06-22T14:34:04.890Z",
"state": "resolved",
"title": "Delays in processing Crypto Withdrawals",
"updated_at": "2026-06-22T15:17:35.744Z",
"url": "https://stspg.io/qk28n8n1nhkl"
},
{
"body": "All impacted transaction have been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-18T22:29:44.218Z",
"resolved_inferred": false,
"started_at": "2026-06-18T21:49:36.182Z",
"state": "resolved",
"title": "Delayed Stellar (XLM) Withdrawals & Deposits",
"updated_at": "2026-06-18T22:29:44.242Z",
"url": "https://stspg.io/ht161bdjq9cc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-07T14:44:32.719Z",
"resolved_inferred": false,
"started_at": "2026-06-07T11:57:34.704Z",
"state": "resolved",
"title": "Delays in processing Crypto Withdrawals",
"updated_at": "2026-06-07T14:44:32.741Z",
"url": "https://stspg.io/6wzgk5xv5r93"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-02T14:47:20.539Z",
"resolved_inferred": false,
"started_at": "2026-06-02T13:14:23.921Z",
"state": "resolved",
"title": "Degraded Performance: Account Funding SDK",
"updated_at": "2026-06-02T14:47:20.552Z",
"url": "https://stspg.io/r3d48s2ltcc8"
},
{
"body": "A fix has been implemented and our Client Portal is functioning as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-29T00:48:00.111Z",
"resolved_inferred": false,
"started_at": "2026-05-28T23:22:49.278Z",
"state": "resolved",
"title": "Degraded Client Portal Performance",
"updated_at": "2026-05-29T00:48:00.127Z",
"url": "https://stspg.io/r4fj1mzljx55"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-27T21:47:42.627Z",
"resolved_inferred": false,
"started_at": "2026-05-27T15:35:55.892Z",
"state": "resolved",
"title": "Developer documentation site unavailable",
"updated_at": "2026-05-27T21:47:42.644Z",
"url": "https://stspg.io/by4lzsl0xgkp"
},
{
"body": "All impacted transactions have now been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-22T17:03:58.567Z",
"resolved_inferred": false,
"started_at": "2026-05-22T16:51:30.250Z",
"state": "resolved",
"title": "Delayed ETH Withdrawals & Deposits",
"updated_at": "2026-05-22T17:03:58.584Z",
"url": "https://stspg.io/y8qqvbq720sy"
},
{
"body": "All impacted transactions have now been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-20T00:35:39.175Z",
"resolved_inferred": false,
"started_at": "2026-05-19T23:57:47.767Z",
"state": "resolved",
"title": "Delayed Solana Withdrawals & Deposits",
"updated_at": "2026-05-20T00:35:39.192Z",
"url": "https://stspg.io/d65tfrkfczb4"
},
{
"body": "All impacted transactions have now been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T21:22:08.535Z",
"resolved_inferred": false,
"started_at": "2026-04-23T19:51:13.040Z",
"state": "resolved",
"title": "Delayed Solana Withdrawals & Deposits",
"updated_at": "2026-04-23T21:22:08.553Z",
"url": "https://stspg.io/8p97dlm0t5p0"
},
{
"body": "The incident has been resolved. All impacted withdrawals have been reprocessed.\n\nWe appreciate your patience while we worked through the issue. Please do not hesitate to reach out if you still see anything abnormal or have any questions.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-16T02:41:31.659Z",
"resolved_inferred": false,
"started_at": "2026-04-16T00:59:05.961Z",
"state": "resolved",
"title": "Elevated 404 Error Rate on /withdrawals/requests Endpoint",
"updated_at": "2026-04-16T02:41:31.672Z",
"url": "https://stspg.io/kcyq7wcbpy2m"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-14T14:02:06.214Z",
"resolved_inferred": false,
"started_at": "2026-04-14T10:19:11.914Z",
"state": "resolved",
"title": "Intermittent delays processing withdrawals on convert withdraw execution",
"updated_at": "2026-04-14T14:02:06.231Z",
"url": "https://stspg.io/bb0w6c04hjd7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-12T21:22:03.410Z",
"resolved_inferred": false,
"started_at": "2026-04-12T20:56:34.272Z",
"state": "resolved",
"title": "Withdrawal Delays: Stellar Network(USDC.XLM/XLM)",
"updated_at": "2026-04-12T21:22:03.425Z",
"url": "https://stspg.io/gby27hh0ht1v"
},
{
"body": "All impacted transactions have now been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-03T18:50:11.654Z",
"resolved_inferred": false,
"started_at": "2026-04-03T17:45:20.523Z",
"state": "resolved",
"title": "Delayed BTC Withdrawals",
"updated_at": "2026-04-03T18:50:11.674Z",
"url": "https://stspg.io/cvpy20wmkp5w"
},
{
"body": "Update: \nSucceeding Account Balances should now flow as expected.\n  \nOur engineering team has begun the recovery process to sync the identified missed versions. \nAs this involves a significant volume of data, the full synchronization will take place over an extended period. We are moving this incident to a monitored state and will close this status page. \nFuture updates will be provided to platforms through our support channels.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-23T19:08:39.768Z",
"resolved_inferred": false,
"started_at": "2026-03-23T15:28:18.924Z",
"state": "resolved",
"title": "Delayed withdrawals and Account Balances Notifications Sync Issue",
"updated_at": "2026-03-23T19:08:39.784Z",
"url": "https://stspg.io/bvhwc4tv1txw"
},
{
"body": "This incident has been resolved and all delayed withdrawals are now confirmed on chain. Thank you for your patience!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-07T16:27:19.278Z",
"resolved_inferred": false,
"started_at": "2026-03-07T13:42:22.046Z",
"state": "resolved",
"title": "Delays in processing Crypto Withdrawals",
"updated_at": "2026-03-07T16:27:19.295Z",
"url": "https://stspg.io/vljtd080gdp3"
},
{
"body": "We have resolved the issue and Client Portal is now back to normal. Thanks for your patience while we worked through the issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-01T23:11:06.752Z",
"resolved_inferred": false,
"started_at": "2026-03-01T22:42:38.999Z",
"state": "resolved",
"title": "Client Portal Not Loading",
"updated_at": "2026-03-01T23:11:06.768Z",
"url": "https://stspg.io/b9lqkp3mj0sq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-23T22:31:04.878Z",
"resolved_inferred": false,
"started_at": "2026-02-23T20:38:32.958Z",
"state": "resolved",
"title": "Intermittent Delays Processing Withdrawals",
"updated_at": "2026-02-23T22:31:04.899Z",
"url": "https://stspg.io/rmssh23mrlj7"
},
{
"body": "All impacted transactions have now been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-07T00:32:29.327Z",
"resolved_inferred": false,
"started_at": "2026-02-06T23:40:50.807Z",
"state": "resolved",
"title": "Delayed ETH/ERC-20 Withdrawals",
"updated_at": "2026-02-07T00:32:29.345Z",
"url": "https://stspg.io/5xnmx63yl65y"
},
{
"body": "We have successfully boosted all ETH stuck withdrawals and are now out on chain. \n\nThank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-02T18:11:25.400Z",
"resolved_inferred": false,
"started_at": "2026-02-02T04:13:35.649Z",
"state": "resolved",
"title": "Withdrawal Delays Due to Gas Spike",
"updated_at": "2026-02-02T18:11:25.423Z",
"url": "https://stspg.io/gn0c015shp20"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-29T16:15:39.460Z",
"resolved_inferred": false,
"started_at": "2026-01-29T06:12:28.311Z",
"state": "resolved",
"title": "Withdrawal Delays on Multiple Assets",
"updated_at": "2026-01-29T16:15:39.479Z",
"url": "https://stspg.io/nz14jlw090g1"
},
{
"body": "All delayed withdrawals have been processed and incoming transactions are being processed as normal now. Issue is resolved. Thanks for your patience while we worked through this.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-28T02:40:19.480Z",
"resolved_inferred": false,
"started_at": "2026-01-27T22:44:08.447Z",
"state": "resolved",
"title": "Delayed BTC Withdrawals",
"updated_at": "2026-01-28T02:40:19.496Z",
"url": "https://stspg.io/j7mr25pm6kh2"
},
{
"body": "The incident has been resolved. All systems are healthy and back online again following the reboot and rollout of final fixes in all environments.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-22T10:12:38.215Z",
"resolved_inferred": false,
"started_at": "2026-01-21T22:54:24.623Z",
"state": "resolved",
"title": "Elevated 503 Errors on Multiple Endpoints",
"updated_at": "2026-01-22T10:12:38.228Z",
"url": "https://stspg.io/tpss7nmmx0kv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-14T23:46:54.610Z",
"resolved_inferred": false,
"started_at": "2026-01-14T19:24:05.743Z",
"state": "resolved",
"title": "Intermittent Delays on Processing Withdrawals and Settlements",
"updated_at": "2026-01-14T23:46:54.628Z",
"url": "https://stspg.io/y8fc2q6sj8hy"
},
{
"body": "The incident is now resolved. All delayed withdrawals are now confirmed on-chain.\nThank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-13T01:37:06.944Z",
"resolved_inferred": false,
"started_at": "2026-01-12T21:08:10.738Z",
"state": "resolved",
"title": "Delays Processing Settlements and Withdrawals",
"updated_at": "2026-01-13T01:37:06.960Z",
"url": "https://stspg.io/vjk2sll7j5y8"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-10T00:59:26.451Z",
"resolved_inferred": false,
"started_at": "2026-01-09T19:34:32.979Z",
"state": "resolved",
"title": "Delays Processing Settlements and Withdrawals",
"updated_at": "2026-01-10T00:59:26.470Z",
"url": "https://stspg.io/f5fn11zzkbdk"
},
{
"body": "All delayed withdrawals are out on chain now. Thanks for your patience while we work through the issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-05T05:47:33.722Z",
"resolved_inferred": false,
"started_at": "2026-01-05T04:23:56.005Z",
"state": "resolved",
"title": "[POLYGON Network] Withdrawal Delays Due to Gas Spike",
"updated_at": "2026-01-05T05:47:33.740Z",
"url": "https://stspg.io/2dd8645xkq84"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-24T19:21:10.607Z",
"resolved_inferred": false,
"started_at": "2025-12-24T18:42:20.468Z",
"state": "resolved",
"title": "Intermittent Delays Processing Settlements and Withdrawals",
"updated_at": "2025-12-24T19:21:10.627Z",
"url": "https://stspg.io/tpzqd5pdy1dr"
},
{
"body": "This incident has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-19T12:25:28.008Z",
"resolved_inferred": false,
"started_at": "2025-12-19T11:28:47.192Z",
"state": "resolved",
"title": "Intermittent delays processing trades, executions and convert_withdraw transactions",
"updated_at": "2025-12-19T13:04:46.449Z",
"url": "https://stspg.io/1bg4q0m1582b"
},
{
"body": "GET /trades endpoint is operational again",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-16T13:55:08.476Z",
"resolved_inferred": false,
"started_at": "2025-12-16T11:33:54.889Z",
"state": "resolved",
"title": "Elevated Error Rate on GET /trades Endpoint",
"updated_at": "2025-12-16T13:55:08.497Z",
"url": "https://stspg.io/wk0zx3xcllj4"
},
{
"body": "All impacted transactions have now been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-20T18:37:10.227Z",
"resolved_inferred": false,
"started_at": "2025-11-20T17:47:20.711Z",
"state": "resolved",
"title": "Delayed ETH / ERC-20 Withdrawals",
"updated_at": "2025-11-20T18:37:10.243Z",
"url": "https://stspg.io/7gn3jcj9hhjn"
},
{
"body": "Cloudflare have implemented a fix and the incident is now marked as resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T14:44:33.976Z",
"resolved_inferred": false,
"started_at": "2025-11-18T12:08:54.432Z",
"state": "resolved",
"title": "Elevated 500 err response on multiple endpoints",
"updated_at": "2025-11-18T14:44:33.996Z",
"url": "https://stspg.io/dxkyxnr4pk8z"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-27T11:59:02.927Z",
"resolved_inferred": false,
"started_at": "2025-10-27T10:44:51.120Z",
"state": "resolved",
"title": "Confirmation Emails Temporarily Unavailable",
"updated_at": "2025-10-27T11:59:02.945Z",
"url": "https://stspg.io/wldf0n7tty09"
},
{
"body": "This incident has now been resolved. Old withdrawals are now confirming on-chain. \n\nThank you again for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-23T07:11:40.247Z",
"resolved_inferred": false,
"started_at": "2025-10-23T01:30:26.531Z",
"state": "resolved",
"title": "Intermittent Delays on Processing Crypto Withdrawals",
"updated_at": "2025-10-23T07:11:40.268Z",
"url": "https://stspg.io/z1zs4hk4vs47"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-17T00:42:00.301Z",
"resolved_inferred": false,
"started_at": "2025-10-16T22:56:39.363Z",
"state": "resolved",
"title": "PROD/CERT Elevated Error Rate on /withdrawals/estimate_network_fee endpoint",
"updated_at": "2025-10-17T00:42:00.320Z",
"url": "https://stspg.io/lqc8g7v933pj"
},
{
"body": "All impacted transactions have now been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-13T15:23:13.495Z",
"resolved_inferred": false,
"started_at": "2025-10-13T12:27:44.987Z",
"state": "resolved",
"title": "ETH Withdrawal Delays Due to Gas Spike",
"updated_at": "2025-10-13T15:23:13.511Z",
"url": "https://stspg.io/gq92mwct7nvk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-11T15:44:04.345Z",
"resolved_inferred": false,
"started_at": "2025-10-11T14:57:28.999Z",
"state": "resolved",
"title": "Intermittent Delays Processing Withdrawals",
"updated_at": "2025-10-11T15:44:04.360Z",
"url": "https://stspg.io/rz8mvpsfqx0m"
},
{
"body": "This incident has been resolved. Impacted withdrawals are now processed and confirmed on chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-11T05:10:40.739Z",
"resolved_inferred": false,
"started_at": "2025-10-10T23:20:02.273Z",
"state": "resolved",
"title": "PROD ETH/ ERC-20 withdrawal delays",
"updated_at": "2025-10-11T05:10:40.759Z",
"url": "https://stspg.io/nqpy968cthx9"
},
{
"body": "All impacted transactions have now been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-10T16:51:56.797Z",
"resolved_inferred": false,
"started_at": "2025-10-10T16:23:11.183Z",
"state": "resolved",
"title": "ETH / ERC-20 Withdrawal Delays",
"updated_at": "2025-10-10T16:51:56.828Z",
"url": "https://stspg.io/f45f2gfvrrv0"
},
{
"body": "This incident has been resolved. The delayed trades have been correctly settled. Thanks for your patience while we worked through this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-03T04:02:37.785Z",
"resolved_inferred": false,
"started_at": "2025-10-03T02:52:18.190Z",
"state": "resolved",
"title": "Delayed Trade Settlement",
"updated_at": "2025-10-03T04:02:37.801Z",
"url": "https://stspg.io/t56l32h3c0zt"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-02T18:26:47.777Z",
"resolved_inferred": false,
"started_at": "2025-10-02T16:39:35.728Z",
"state": "resolved",
"title": "PROD Intermittent Delays on Crypto Withdrawals",
"updated_at": "2025-10-02T18:26:47.792Z",
"url": "https://stspg.io/0ztf1d2hq934"
},
{
"body": "This incident has been resolved. All delayed SOL withdrawals are processed and in the correct status. Thank you for your patience while we worked through this!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-01T04:05:40.811Z",
"resolved_inferred": false,
"started_at": "2025-10-01T02:47:19.635Z",
"state": "resolved",
"title": "SOL Transactions Stuck in Pending but Confirmed On Chain",
"updated_at": "2025-10-01T04:05:40.830Z",
"url": "https://stspg.io/rw7s1vt1jtql"
},
{
"body": "We have seen our transaction processing engine functioning as expected. All impacted transactions have been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-11T01:37:10.592Z",
"resolved_inferred": false,
"started_at": "2025-09-11T01:02:26.122Z",
"state": "resolved",
"title": "Delays processing crypto withdrawals",
"updated_at": "2025-09-11T01:37:10.609Z",
"url": "https://stspg.io/fb0rc8qg7jp7"
},
{
"body": "All impacted transactions have been confirmed on-chain.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2025-09-10T18:42:26.713Z",
"resolved_inferred": false,
"started_at": "2025-09-10T14:45:25.787Z",
"state": "resolved",
"title": "Polygon Mainnet Issues Causing Withdrawal Delays",
"updated_at": "2025-09-10T18:42:26.732Z",
"url": "https://stspg.io/44wn41lz78mb"
}
]
}