{
"vendor": "ZoomInfo",
"slug": "zoominfo",
"platform": "statuspage",
"status_url": "https://status.zoominfo.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident impacting GTM Studio Audiences is now resolved.",
"first_seen": "2026-09-05T05:19:27Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T16:48:56.944-04:00",
"resolved_inferred": false,
"started_at": "2026-09-04T15:15:09.138-04:00",
"state": "resolved",
"title": "GTM Studio Audience Issues",
"updated_at": "2026-09-04T16:48:56.960-04:00",
"url": "https://stspg.io/45mv3d4psx7r"
},
{
"body": "This incident has been resolved, however you may see delays in call processing through the end of the day.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T16:55:02.583-04:00",
"resolved_inferred": false,
"started_at": "2026-09-02T13:13:44.068-04:00",
"state": "resolved",
"title": "Chorus - Call Recording",
"updated_at": "2026-09-02T16:55:02.606-04:00",
"url": "https://stspg.io/vvf0g56zpbsy"
},
{
"body": "This issue has been resolved. \n\nThough we don't expect to see many failed jobs, If you do see a failed message please retry that export/list.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-04T19:19:19.554-04:00",
"resolved_inferred": false,
"started_at": "2026-08-04T15:29:48.753-04:00",
"state": "resolved",
"title": "ZoomInfo - Large List Processing Issues",
"updated_at": "2026-08-04T19:19:19.573-04:00",
"url": "https://stspg.io/7mv322h516cq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-28T08:07:15.853-04:00",
"resolved_inferred": false,
"started_at": "2026-07-28T07:43:41.394-04:00",
"state": "resolved",
"title": "ZoomInfo - Chorus Platform Latency",
"updated_at": "2026-07-28T08:07:15.871-04:00",
"url": "https://stspg.io/86m1rbrg4nkc"
},
{
"body": "The issue affecting Intent Search has been resolved. \nOur Engineering team has implemented a fix, and the platform is now operating as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-24T04:27:10.491-04:00",
"resolved_inferred": false,
"started_at": "2026-07-24T04:14:44.788-04:00",
"state": "resolved",
"title": "ZoomInfo - Intent Search Degraded Performance",
"updated_at": "2026-07-24T04:27:14.658-04:00",
"url": "https://stspg.io/pfz99szkk39m"
},
{
"body": "During the time frame of July 20th 7am ET to July 21st 10am ET a subset of recorded calls may not have captured the video component. \n\nOur Engineering team released a fix for this, and calls after 10am ET on July 21st will capture video as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-20T07:00:00.000-04:00",
"resolved_inferred": false,
"started_at": "2026-07-20T07:00:00.000-04:00",
"state": "resolved",
"title": "Chorus - Call Videos Not Captured",
"updated_at": "2026-07-22T11:57:00.644-04:00",
"url": "https://stspg.io/p900n000lbx9"
},
{
"body": "The incident impacting Chorus services has been resolved.  Our engineering team will continue reprocessing any calls stuck in processing.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T14:26:59.469-04:00",
"resolved_inferred": false,
"started_at": "2026-07-10T13:02:06.074-04:00",
"state": "resolved",
"title": "Chorus Platform | Third-Party Vendor Outage impacting services",
"updated_at": "2026-07-10T14:26:59.484-04:00",
"url": "https://stspg.io/c18320z9r875"
},
{
"body": "All services are now operating normally, and audience processing has returned to normal operation.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T08:20:06.726-04:00",
"resolved_inferred": false,
"started_at": "2026-07-10T06:20:54.038-04:00",
"state": "resolved",
"title": "Marketing - Audience Processing Delays",
"updated_at": "2026-07-10T08:20:06.739-04:00",
"url": "https://stspg.io/2x542btk8661"
},
{
"body": "Our Engineering team has resolved the issue affecting the RingLead platform.\n\nServices have been restored, and users should now be able to access and use RingLead as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T02:45:34.042-04:00",
"resolved_inferred": false,
"started_at": "2026-07-10T01:15:09.000-04:00",
"state": "resolved",
"title": "Intermittent RingLead Platform Issues",
"updated_at": "2026-07-10T02:45:34.056-04:00",
"url": "https://stspg.io/p5d77t2ps0z6"
},
{
"body": "The issue causing increased latency for email verification has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-09T19:11:14.006-04:00",
"resolved_inferred": false,
"started_at": "2026-07-09T16:46:42.000-04:00",
"state": "resolved",
"title": "Neverbounce - Email Verification Latency",
"updated_at": "2026-07-09T19:11:14.021-04:00",
"url": "https://stspg.io/hvglxqhwwc1z"
},
{
"body": "Our Engineering team has resolved the issue affecting the RingLead platform.\n\nServices have been restored, and users should now be able to access and use RingLead as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-01T11:19:13.260-04:00",
"resolved_inferred": false,
"started_at": "2026-07-01T07:21:19.449-04:00",
"state": "resolved",
"title": "Intermittent RingLead Platform Issues",
"updated_at": "2026-07-01T11:19:13.275-04:00",
"url": "https://stspg.io/443mkf4lm6bk"
},
{
"body": "The issue impacting Enrich, Intent, CSV exports, and workflow processing has been resolved.\n\nUsers should now be able to run enrichments, list uploads, CSV exports, and workflows as expected.\n\nOur Engineering team has fixed the issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-22T06:08:18.753-04:00",
"resolved_inferred": false,
"started_at": "2026-06-22T05:20:43.163-04:00",
"state": "resolved",
"title": "Search, Intent, Workflow, and Export Delays - Identified",
"updated_at": "2026-06-22T06:08:18.778-04:00",
"url": "https://stspg.io/2ppmf8snpcyj"
},
{
"body": "The issue impacting Chorus login and platform access has been resolved.\n\nUsers should now be able to successfully access Chorus and utilize platform functionality as expected. Our engineering teams have implemented a fix and confirmed service restoration.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-18T05:50:23.003-04:00",
"resolved_inferred": false,
"started_at": "2026-06-18T05:00:23.112-04:00",
"state": "resolved",
"title": "Chorus- Login Issues",
"updated_at": "2026-06-18T05:50:38.867-04:00",
"url": "https://stspg.io/g4d87lhw3vw7"
},
{
"body": "The Chorus issues have been resolved.\n\nIf your meeting was recorded through your video conference provider\u2019s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-17T16:09:19.625-04:00",
"resolved_inferred": false,
"started_at": "2026-06-17T15:36:50.830-04:00",
"state": "resolved",
"title": "Chorus - Service Disruption",
"updated_at": "2026-06-17T16:09:19.648-04:00",
"url": "https://stspg.io/1mq61505xq3z"
},
{
"body": "Our Engineering team has confirmed that all previously submitted jobs have processed successfully on Neverbounce API and the Neverbounce platform.  Jobs, such as list uploads and verification, should process as expected moving forward.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-02T16:58:27.094-04:00",
"resolved_inferred": false,
"started_at": "2026-06-02T12:20:46.000-04:00",
"state": "resolved",
"title": "Neverbounce - Bulk Processing",
"updated_at": "2026-06-02T16:58:27.108-04:00",
"url": "https://stspg.io/2s3x4j2ljffv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-01T12:06:21.892-04:00",
"resolved_inferred": false,
"started_at": "2026-06-01T11:11:30.939-04:00",
"state": "resolved",
"title": "ZoomInfo - Chrome Extension",
"updated_at": "2026-06-01T12:06:21.909-04:00",
"url": "https://stspg.io/9l6zs00k2m8v"
},
{
"body": "This incident has been resolved and all calls have been re-processed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T23:48:08.302-04:00",
"resolved_inferred": false,
"started_at": "2026-04-28T10:21:13.000-04:00",
"state": "resolved",
"title": "Chorus - Video Processing Issue",
"updated_at": "2026-04-28T23:48:08.318-04:00",
"url": "https://stspg.io/whg6zgvg4rxg"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-21T15:26:50.069-04:00",
"resolved_inferred": false,
"started_at": "2026-04-21T10:46:01.211-04:00",
"state": "resolved",
"title": "GTM Studio - Platform Latency",
"updated_at": "2026-04-21T15:26:50.087-04:00",
"url": "https://stspg.io/xgs74pyg45ts"
},
{
"body": "Our third-party vendor has implemented a fix and services are fully restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-20T15:27:01.044-04:00",
"resolved_inferred": false,
"started_at": "2026-04-20T11:19:22.547-04:00",
"state": "resolved",
"title": "GTM Studio- Audiences",
"updated_at": "2026-04-20T16:56:34.256-04:00",
"url": "https://stspg.io/bj4nw7nk42n4"
},
{
"body": "Chrome has released a fix in their latest available version of 147.0.7727.101, which resolves the ZoomInfo Chrome extension appearing blank for users. All users will need to update their Chrome to version 147.0.7727.101 or later in order for the ZoomInfo Chrome extension issue to be fully resolved.\n\nInstructions for updating your Chrome:\n1. In Google Chrome, click the three-dot menu (\u22ee) in the top-right corner\n2. Hover over Help and select About Google Chrome\n3. Chrome will display your current version and automatically download any available updates\n4. Once the download is complete, click Relaunch to apply the update\n\nIf you do not see an update available or are still on a lower version than the fixed version, you may need to work with your internal IT/help desk team to request the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-16T11:02:48.408-04:00",
"resolved_inferred": false,
"started_at": "2026-04-13T15:14:17.531-04:00",
"state": "resolved",
"title": "ZoomInfo - Chrome Extension",
"updated_at": "2026-04-16T11:02:48.422-04:00",
"url": "https://stspg.io/8k1v9f49y426"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-08T15:21:37.608-04:00",
"resolved_inferred": false,
"started_at": "2026-04-08T10:48:08.403-04:00",
"state": "resolved",
"title": "Chorus - Zoom Call Recording Issues",
"updated_at": "2026-04-08T15:21:37.623-04:00",
"url": "https://stspg.io/73zd3ln62r9p"
},
{
"body": "Our Engineering Team has implemented a fix. Users should now be able to access the home page and view signals as expected. Thank you for your patience while we worked to resolve this.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-31T05:48:21.484-04:00",
"resolved_inferred": false,
"started_at": "2026-03-31T05:07:45.000-04:00",
"state": "resolved",
"title": "Sales- Homepage Issue & Signals Display Impact",
"updated_at": "2026-04-20T16:58:16.196-04:00",
"url": "https://stspg.io/9zx6bl06m14f"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-26T12:15:15.034-04:00",
"resolved_inferred": false,
"started_at": "2026-03-26T11:24:09.495-04:00",
"state": "resolved",
"title": "Chorus - Login Issues",
"updated_at": "2026-03-26T12:15:15.050-04:00",
"url": "https://stspg.io/8c6xjzw51gp6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-11T08:11:50.130-04:00",
"resolved_inferred": false,
"started_at": "2026-03-11T05:28:26.999-04:00",
"state": "resolved",
"title": "ZoomInfo \u2013 Chorus Service Disruption",
"updated_at": "2026-03-11T08:11:50.157-04:00",
"url": "https://stspg.io/gd1yqb3g4x3t"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-04T11:49:50.327-05:00",
"resolved_inferred": false,
"started_at": "2026-03-04T11:13:55.486-05:00",
"state": "resolved",
"title": "ZoomInfo - Contact Search Latency",
"updated_at": "2026-03-04T11:49:50.346-05:00",
"url": "https://stspg.io/vb0jcb240dx1"
},
{
"body": "Exports for contacts and companies are now functioning as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-27T10:25:12.560-05:00",
"resolved_inferred": false,
"started_at": "2026-02-27T08:54:49.000-05:00",
"state": "resolved",
"title": "ZoomInfo- Export Issue",
"updated_at": "2026-02-27T10:25:12.580-05:00",
"url": "https://stspg.io/tc7sy10zp50s"
},
{
"body": "Adobe has resolved the issue on their side and all of their services are now restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-26T11:04:26.009-05:00",
"resolved_inferred": false,
"started_at": "2026-02-25T17:09:42.654-05:00",
"state": "resolved",
"title": "Marketo Integration Issues - Third Party Vendor Outage",
"updated_at": "2026-02-26T11:04:26.026-05:00",
"url": "https://stspg.io/5fbx8vzv44ss"
},
{
"body": "The implemented fix has resolved the issue.\n\nAs a reminder any queued or run exports that occurred during this window may take longer than usual to process but should complete on their own without any additional steps needed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-10T15:07:10.589-05:00",
"resolved_inferred": false,
"started_at": "2026-02-10T14:02:46.485-05:00",
"state": "resolved",
"title": "ZoomInfo Platform Issues",
"updated_at": "2026-02-10T15:07:10.605-05:00",
"url": "https://stspg.io/6qk4yd4kpn7t"
},
{
"body": "The fix that was implemented has resolved the issue and search should now be working as expectedly.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-05T12:58:11.056-05:00",
"resolved_inferred": false,
"started_at": "2026-02-05T12:12:32.406-05:00",
"state": "resolved",
"title": "ZoomInfo - Search Latency",
"updated_at": "2026-02-05T12:58:11.071-05:00",
"url": "https://stspg.io/0xphsdxv0c2r"
},
{
"body": "The fix that was implemented has resolved the issue and jobs should now be processing as expected on the Neverbounce app and through the Neverbounce API.  Additionally, any jobs uploaded during this incident should now be visible.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-05T13:01:18.902-05:00",
"resolved_inferred": false,
"started_at": "2026-02-05T11:48:49.486-05:00",
"state": "resolved",
"title": "Neverbounce - Processing Issues",
"updated_at": "2026-02-05T13:01:18.918-05:00",
"url": "https://stspg.io/1lh3bjqhqk6j"
},
{
"body": "Microsoft has resolved the issue that was causing delays in some emails being delivered to and from our ZoomInfo teams for customers using Microsoft as their email provider. This incident has been fully resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-23T10:38:45.375-05:00",
"resolved_inferred": false,
"started_at": "2026-01-22T16:24:40.261-05:00",
"state": "resolved",
"title": "Email Deliverability Issues - Third Party Vendor Outage",
"updated_at": "2026-04-20T16:57:18.187-04:00",
"url": "https://stspg.io/5tryh3vp0jm1"
},
{
"body": "The Incident impacting company search latency has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-14T11:30:16.033-05:00",
"resolved_inferred": false,
"started_at": "2026-01-14T10:32:23.668-05:00",
"state": "resolved",
"title": "ZoomInfo Platform - Intermittent Advanced Search Issues",
"updated_at": "2026-04-20T16:57:33.274-04:00",
"url": "https://stspg.io/xpz3j7k89n3b"
},
{
"body": "The call recording issues have been resolved.  \n\nAs a reminder, if your meeting was recorded through your video conference provider\u2019s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-08T12:42:54.332-05:00",
"resolved_inferred": false,
"started_at": "2025-12-08T09:12:02.876-05:00",
"state": "resolved",
"title": "Chorus - Call Recording Issues",
"updated_at": "2025-12-08T12:42:54.352-05:00",
"url": "https://stspg.io/9kcw6yb9hb3c"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T04:44:15.787-05:00",
"resolved_inferred": false,
"started_at": "2025-12-05T04:35:54.878-05:00",
"state": "resolved",
"title": "Multiple ZoomInfo apps, due to Cloudflare outage",
"updated_at": "2025-12-05T04:44:15.800-05:00",
"url": "https://stspg.io/hlh3d52cp01n"
},
{
"body": "The fix released by the third party vendor is working as expected.  Neverbounce, Comparably, and Ringlead are now working consistently.  Our third party vendor will continue to monitor recovery efforts.\n\nDuring the outage, Ringlead web submissions were also not functioning as expected, and some data may be lost from this time.  Web submissions should now be functioning as expected moving forward.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T11:07:18.000-05:00",
"resolved_inferred": false,
"started_at": "2025-11-18T07:46:10.859-05:00",
"state": "resolved",
"title": "Third-Party Vendor Outage",
"updated_at": "2025-11-18T11:24:06.809-05:00",
"url": "https://stspg.io/8jhrgq2x7gjv"
},
{
"body": "Our Third-Party vendor has confirmed recovery of all services, improving the intermittent latency that may have been faced on ZoomInfo Products.\n\nAs a reminder for Chorus users, you may need to reconnect your Zoom Integration. We have received reports that these connections may have been interrupted for some users due to ongoing vendor issues.  If Zoom Video is disconnected, any meetings scheduled during this time likely will not have a Chorus link, and one will need to be manually added. We suggest reviewing any meetings scheduled to ensure a Chorus link is present.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T16:08:23.693-04:00",
"resolved_inferred": false,
"started_at": "2025-10-20T11:06:48.000-04:00",
"state": "resolved",
"title": "Third Party Vendor Outage",
"updated_at": "2025-10-21T16:08:23.709-04:00",
"url": "https://stspg.io/bplwgg7q68xx"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T06:04:35.299-04:00",
"resolved_inferred": false,
"started_at": "2025-10-20T04:38:46.172-04:00",
"state": "resolved",
"title": "AWS Outage",
"updated_at": "2025-10-20T06:04:35.317-04:00",
"url": "https://stspg.io/814fkl73yh6f"
},
{
"body": "Engineering identified an issue temporarily impacting users ability to access the Chorus website between 9:30AM and 10:15AM ET.  During this time, some calls may not have recorded as expected.  The issue is now resolved and calls should now record as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-14T09:30:00.000-04:00",
"resolved_inferred": false,
"started_at": "2025-10-14T09:30:00.000-04:00",
"state": "resolved",
"title": "Chorus - Website and Call Recording Issues",
"updated_at": "2025-10-14T10:33:45.170-04:00",
"url": "https://stspg.io/v2zxrr4z8kws"
},
{
"body": "Our engineering has resolved the issue. Functionality for Post-Call Download and Native Zoom Integration is now restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-13T15:04:37.133-04:00",
"resolved_inferred": false,
"started_at": "2025-10-13T13:48:02.444-04:00",
"state": "resolved",
"title": "Chorus Post-Call Download and Native Zoom Integration Issues",
"updated_at": "2025-10-13T15:04:37.148-04:00",
"url": "https://stspg.io/zkgc1kcprflx"
},
{
"body": "The intermittent call recording issues have now been resolved.  \n\nAs a reminder, if you have a meeting that Chorus didn't record and your meeting was recorded through your video conference provider\u2019s cloud recording, you can manually import the recording file into the Chorus platform.\nhttps://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-30T19:15:10.031-04:00",
"resolved_inferred": false,
"started_at": "2025-09-30T12:45:21.683-04:00",
"state": "resolved",
"title": "Chorus - Intermittent Call Recording Issues",
"updated_at": "2025-09-30T19:15:10.048-04:00",
"url": "https://stspg.io/tsvg86dgdc88"
},
{
"body": "A fix has been implemented for the Chorus issues impacting call processing and recording. \n\nIf your call was recorded via cloud recording during this time, you can manually upload your meeting into Chorus using the steps in this article: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus\n\nChorus should now be joining and recording calls as expected, however there may be a small subset of calls that were not captured while this issue was occurring. Moving forward, all calls should now be captured as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-10T14:59:15.742-04:00",
"resolved_inferred": false,
"started_at": "2025-09-10T12:36:32.958-04:00",
"state": "resolved",
"title": "Chorus - Intermittent Call Recording Issues",
"updated_at": "2025-09-10T14:59:15.756-04:00",
"url": "https://stspg.io/tcslwr0tjp95"
},
{
"body": "The latency when filtering and searching engagements within ZoomInfo has now been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-25T11:37:54.044-04:00",
"resolved_inferred": false,
"started_at": "2025-08-25T10:55:58.490-04:00",
"state": "resolved",
"title": "Engagement search Latency",
"updated_at": "2025-08-25T11:37:54.062-04:00",
"url": "https://stspg.io/fk56htxqsf07"
},
{
"body": "The page load issue for ZoomInfo Marketing has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-18T19:44:06.000-04:00",
"resolved_inferred": false,
"started_at": "2025-08-18T19:23:43.081-04:00",
"state": "resolved",
"title": "ZoomInfo Marketing | Page Loading Issues",
"updated_at": "2025-08-18T19:44:55.563-04:00",
"url": "https://stspg.io/1nsxsff4wwm4"
}
]
}