Vendor Status Watch — all incidents

Servers Australia: Intermittent Service Disruption - Support Cases [identified]

Wed, 16 Sep 2026 08:55:18 +0000

Engineers have identified a core system component experiencing increased load that has limited capacity. They are working on a fix to resolve the intermittent service disruption affecting customers access to support cases through the MySAU portal. No ETA is currently available for the implementation of the fix. If you require urgent & immediate support, please call our support team on 1300 788 862.

Genetec: Potential issue affecting Genetec Cloud Products / Clearance → Clearance - Australia, Genetec Cloud Products / Clearance → Clearance - Canada, Genetec Cloud Products / Clearance → Clearance - Europe, Genetec Cloud Products / Clearance → Clearance - US, Genetec Cloud Products / Clearance → Clearance - US Government, Genetec Cloud Products / Clearance → Clearance - United Kingdom Global [investigating]

Wed, 16 Sep 2026 12:23:52 +0000

We’re investigating reports of a potential issue affecting [Genetec Cloud Products / Clearance → Clearance - Australia](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KWHYSSNWGWAXX69DZWVCBC7R), [Genetec Cloud Products / Clearance → Clearance - Canada](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KWHYSSNW7DAJX9ES4KWMWT2B), [Genetec Cloud Products / Clearance → Clearance - Europe](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KWHYSSNWHNV1DWPTQSYFPMYW), [Genetec Cloud Products / Clearance → Clearance - US](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KWHYSSNWKG9P4F3WSJ098M03), [Genetec Cloud Products / Clearance → Clearance - US Government](https://app.incident.io/genetec365/catalog/01JEC4

Resend: High latency on Email-API [resolved]

Wed, 16 Sep 2026 12:23:19 +0000

We have resolved the underlying issue and service has been resumed.

Aiven: Creation of new service nodes disrupted [investigating]

Wed, 16 Sep 2026 12:21:27 +0000

We are investigating issues with creating new nodes for services on the Aiven platform currently. The effect is slower creation time for new nodes. Any any event where a new node is created are impacted such as failovers, switchovers, upgrades and maintenance updates. Our engineers are currently investigating the root cause and working on a fix for the issue. We apologise for the inconvenience caused by this issue. We will provide a further update as our team continues on the solution for this situation.

Project44: FTP Service Issue – EU Production [monitoring]

Wed, 16 Sep 2026 12:20:30 +0000

Dear Valued Customer, We are currently monitoring an issue affecting tracking data for some Truckload shipments in the EU Production environment. Some shipments tracked using License Plates may experience delays or temporary gaps in their tracking update. The number of affected shipments is expected to be only a small fraction of the total truckload shipments. Our Engineering team is actively monitoring the situation and working to ensure tracking data is restored and processed as expected. We will continue to provide updates as more information becomes available. As an organization, we remain committed to providing reliable and high-availability services to our customers. In case of any questions or if you require further assistance, please do not hesitate to reach out to support@proj

Grafana Labs: Scheduled Database Maintenance – Temporary Grafana Instance Unavailability [maintenance]

Wed, 16 Sep 2026 12:00:00 +0000

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Hostinger: Server US-627 maintenance [maintenance]

Wed, 16 Sep 2026 12:00:00 +0000

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sucuri: Website Security Dashboard Sign-In Platform Maintenance [maintenance]

Wed, 16 Sep 2026 12:00:00 +0000

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jamf: Fulfillment services [investigating]

Wed, 16 Sep 2026 11:31:43 +0000

We are continuing to investigate this issue.

Kraken: Breakout Funded Accounts Trading Issues [monitoring]

Wed, 16 Sep 2026 11:30:15 +0000

A fix has been implemented and we are monitoring the results.

Kore.ai: Investigating Partial Outage on UAE Instance [resolved]

Wed, 16 Sep 2026 05:58:35 +0000

This incident has been resolved.

DigiCert: DigiCert Alert - CertCentral and CIS Service Degraded [identified]

Wed, 16 Sep 2026 11:24:55 +0000

The issue has been identified and a fix is being implemented.

Sauce Labs: 2026-September-16 Service Incident [resolved]

Wed, 16 Sep 2026 11:08:02 +0000

Between 09:52 UTC and 10:34 UTC, multiple Sauce Labs services in the US-West data center experienced an outage, causing authentication failures and disruptions to testing features. All systems are now fully operational.

QuickNode: [Urgent] Avalanche Mainnet - Upgrade to AvalancheGo v1.15.0 [maintenance]

Wed, 16 Sep 2026 11:00:00 +0000

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Akamai Edge DNS: Case Ticketing Issue [investigating]

Wed, 16 Sep 2026 10:51:49 +0000

We are continuing to work our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ.

Degreed: Sitewide slowness - EU region [resolved]

Wed, 16 Sep 2026 10:50:50 +0000

This incident has been resolved.

Doctolib: Doctolib Support is not available [monitoring]

Wed, 16 Sep 2026 08:47:33 +0000

A fix has been implemented and we are monitoring the results.

Nintex: DocGen for Salesforce failures due to Salesforce's API outage [investigating]

Wed, 16 Sep 2026 10:44:00 +0000

Salesforce services are experiencing a disruption, which is causing document generation requests to fail. Our engineers are actively monitoring the Salesforce incident and tracking updates here: https://status.salesforce.com/incidents/20004433

Gainsight: Salesforce Service Disruption - Cascading impact on Gainsight CS functionality [investigating]

Wed, 16 Sep 2026 10:34:13 +0000

Gainsight CS customers using Salesforce as source may experience service degradation and intermittent connectivity errors due to issues on the Salesforce side. More details about the issue are here: https://status.salesforce.com/incidents/20004433

Exact: All products - Support portal unavailable (Global) [investigating]

Wed, 16 Sep 2026 08:28:55 +0000

With the support portal being unstable, support will exceptionaly be available by phone on this digital afternoon.

Cloudflare: MCT (Muscat) on 2026-09-16 [maintenance]

Wed, 16 Sep 2026 10:15:00 +0000

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Forcepoint ONE: Customer Hub Degradation [identified]

Wed, 16 Sep 2026 10:14:57 +0000

Customer Impact: Forcepoint customers may experience delays or intermittent availability when accessing Customer Hub that relies on third party services. Description: Forcepoint is currently experiencing intermittent availability issues with Customer Hub due to a service degradation reported by our third-party provider. Current Action: Forcepoint is actively monitoring the situation alongside the provider's status updates. No action is required on your part at this time. If you are experiencing critical service impact, please contact Forcepoint Technical Support using the numbers below. APAC Support Hours: 5:30 a.m. to 6:00 p.m. IST Australia: +61 2 9414 0004 / +61 2 9414 0033 Hong Kong: 800 906 158 India: 000-800-1003-920 New Zealand: 0800 443 264 Bangladesh: +880 (0) 9610-998475 Ch

InfluxData: Query performance degradation in Azure Westeurope. [identified]

Wed, 16 Sep 2026 10:08:27 +0000

The issue has been identified and a fix is being implemented.

Maze: Prolific panel recruitment is currently unavailable [resolved]

Wed, 16 Sep 2026 10:06:07 +0000

Prolific has restored its service, and panel recruitment is now fully available again. We have progressively restored traffic to 100% and closely monitored the system throughout the process. No errors have been observed, and Prolific panel requests are now operating normally. Thank you for your patience and understanding while we worked to restore the service.

Vonage: IR27430 - System Maintenance failure responses from Salesforce [investigating]

Wed, 16 Sep 2026 09:00:11 +0000

Following an outage reported by Salesforce, we are monitoring the impact on Vonage services. We are working closely with the Salesforce team as they work to resolve the issue. We'll continue to provide further updates within 3 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

Digitalocean: Support Portal Service Disruption [investigating]

Wed, 16 Sep 2026 09:48:19 +0000

Our Support Portal is currently experiencing issues due to a third-party service disruption impacting our systems. During this time, customers may be unable to access the Support Portal or create new support tickets for their concerns. Existing support requests may also experience delayed responses from our Support team. As a workaround if you're unable to access the Support Portal or need to create a new support ticket, please submit your request via Support Contact form: https://www.digitalocean.com/company/contact/support. We apologize for the inconvenience and appreciate your patience while we work to resolve the issue. We'll provide another update as soon as we have more information.

Rollbar: Increased occurrence processing pipeline latency [resolved]

Wed, 16 Sep 2026 09:45:01 +0000

Backlog drained, all processing nominal

DigiCert: DigiCert Alert - Chat & Email Third-Party Service Issue [investigating]

Wed, 16 Sep 2026 09:40:52 +0000

We are currently experiencing a technical issue affecting our chat and email support channels. Our third-party service provider is actively working to resolve the issue as quickly as possible. While we work to restore normal service, you can also contact us through: Telephone: Call us Chat: