<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>1Password incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/1password.html</link><description>Incidents from 1Password's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Device Trust Service Disruption [resolved]</title><link>https://stspg.io/9sjwgt4v11kr</link><guid isPermaLink="false">1password:2026-09-09T16:43:50.413-04:00</guid><pubDate>Wed, 09 Sep 2026 20:43:50 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Account governance functions are unavailable in SaaS Manager [resolved]</title><link>https://stspg.io/9bt7rtjljklp</link><guid isPermaLink="false">1password:2026-07-22T13:55:18.026-04:00</guid><pubDate>Wed, 22 Jul 2026 17:55:18 +0000</pubDate><description>A fix has been deployed and this issue is now resolved.</description></item><item><title>SaaS Manager Workflows are not running as expected [resolved]</title><link>https://stspg.io/662s09h6z852</link><guid isPermaLink="false">1password:2026-07-17T14:52:15.282-04:00</guid><pubDate>Fri, 17 Jul 2026 18:52:15 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degraded user-related operations for individual and family accounts [resolved]</title><link>https://stspg.io/nvvxqlclh4gh</link><guid isPermaLink="false">1password:2026-07-13T14:59:33.940-04:00</guid><pubDate>Mon, 13 Jul 2026 18:59:33 +0000</pubDate><description>A fix has been deployed and this issue is now resolved.</description></item><item><title>Password Manager Update Server Outage [resolved]</title><link>https://stspg.io/shy2jfrdnzfq</link><guid isPermaLink="false">1password:2026-07-13T10:30:00.000-04:00</guid><pubDate>Mon, 13 Jul 2026 14:30:00 +0000</pubDate><description>A fix for this issue has been implemented, and our teams are monitoring. During the outage, GitHub Actions might have failed to pull the latest CLI version, causing the pipeline to fail.</description></item><item><title>Device Trust Outage [postmortem]</title><link>https://stspg.io/3vbh7xm7z6zv</link><guid isPermaLink="false">1password:2026-07-02T15:44:00.651-04:00</guid><pubDate>Thu, 02 Jul 2026 19:44:00 +0000</pubDate><description># Incident Postmortem - Device Trust Authentication Outage

**Date of Incident:** 2026-07-02  
**Time of Incident \(UTC\):** 19:28 - 20:28  
**Service\(s\) Affected:** This incident affected: USA/Global \(Device Trust Authentication Service, Device Trust Checks Server, Device Trust Portal, Device Trust API\) and Europe \(Device Trust Authentication Service, Device Trust Checks Server, Device Trust Portal, Device Trust API\).  
**Impact Duration:** 1 Hour

## Summary

On July 2, 2026, 1Password Device Trust experienced an outage lasting approximately one hour, beginning at 19:28 UTC. During this window, all Device Trust services were unavailable and users were unable to authenticate. We have identified the root cause: an internal configuration change to our cloud load balancing infrastructu</description></item><item><title>Provisioned users with SSO enforcement encounter a 403 error when accepting their invitation [resolved]</title><link>https://stspg.io/fr0bj8tl8vb4</link><guid isPermaLink="false">1password:2026-06-29T18:08:19.241-04:00</guid><pubDate>Mon, 29 Jun 2026 22:08:19 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Restoring Access with a Recovery Code Is Failing for Some Users [resolved]</title><link>https://stspg.io/4l9c631tvtk5</link><guid isPermaLink="false">1password:2026-06-24T13:15:10.565-04:00</guid><pubDate>Wed, 24 Jun 2026 17:15:10 +0000</pubDate><description>The issue is now resolved, and access to 1Password services should be fully restored.</description></item><item><title>Sync Issues Affecting Legacy 1Password 7 Clients [resolved]</title><link>https://stspg.io/0tw56x8hwf47</link><guid isPermaLink="false">1password:2026-06-18T13:54:11.964-04:00</guid><pubDate>Thu, 18 Jun 2026 17:54:11 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Sign in events are not appearing and admins are unable to migrate to hosted provisioning [resolved]</title><link>https://stspg.io/xm7kvknkzx3p</link><guid isPermaLink="false">1password:2026-06-16T12:24:03.697-04:00</guid><pubDate>Tue, 16 Jun 2026 16:24:03 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Device Trust Authentication Service Experiencing Timeout Errors [resolved]</title><link>https://stspg.io/3h5wz8m1ryh4</link><guid isPermaLink="false">1password:2026-06-11T17:49:05.374-04:00</guid><pubDate>Thu, 11 Jun 2026 21:49:05 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>SaaS Manager performance is degraded [resolved]</title><link>https://stspg.io/k22qf9c71xw0</link><guid isPermaLink="false">1password:2026-05-16T11:51:33.535-04:00</guid><pubDate>Sat, 16 May 2026 15:51:33 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>SaaS Manager workflows and integrations are failing [resolved]</title><link>https://stspg.io/nknq7xrbw3tl</link><guid isPermaLink="false">1password:2026-05-04T13:59:28.385-04:00</guid><pubDate>Mon, 04 May 2026 17:59:28 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Login and Sync Issues [postmortem]</title><link>https://stspg.io/rl7gr1h78lyk</link><guid isPermaLink="false">1password:2026-04-27T10:54:26.804-04:00</guid><pubDate>Mon, 27 Apr 2026 14:54:26 +0000</pubDate><description># Incident Postmortem - Login and Sync Issues

**Date of Incident:** 2026-04-27  
**Time of Incident \(UTC\):** 14:15 - 15:41  
**Service\(s\) Affected:** All web APIs  
**Impact Duration:** Approximately 86 minutes

## Summary

On April 27, 2026, [1Password.com](http://1password.com/) experienced a period of elevated error and full service unavailability in our USA/Global region. A defect deployed in application scaling logic caused a cascading failure during peak usage. This resulted in a period of service unavailability for customers in the USA/Global region.

This was not a security incident, and there was no loss of data.

## Impact on Customers

* **Sign-in and account access:** Customers in the USA/Global region experienced errors or were unable to sign in or access their 1Password </description></item><item><title>Sign-in issues affecting 1Password SaaS Manager [resolved]</title><link>https://stspg.io/mwg0pldwp18t</link><guid isPermaLink="false">1password:2026-04-22T11:18:52.323-04:00</guid><pubDate>Wed, 22 Apr 2026 15:18:52 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>1Password Hosted Service in the US experiencing high latency and errors [postmortem]</title><link>https://stspg.io/649xbzq5nnrk</link><guid isPermaLink="false">1password:2026-04-14T13:25:14.000-04:00</guid><pubDate>Tue, 14 Apr 2026 17:25:14 +0000</pubDate><description># 2026-04-14 SEV1 Incident Postmortem - Hosted Service in the US experiencing high latency and errors

# Incident Postmortem - Elevated Application Error

**Date of Incident:** 2026-04-14  
**Time of Incident \(UTC\):** 17:25 - 18:00  
**Service\(s\) Affected:** Sign in, Admin console  
**Impact Duration:** Approximately 35 minutes

## Summary

On April 14, 2026, [1Password.com](http://1Password.com) experienced elevated error rates due to an increase in traffic to our USA/Global infrastructure. Requests arrived more quickly than they could be serviced in our USA/global region. Customers experienced errors and high latency.

This was not a security incident, and there was no loss of data.

## Impact on Customers

* **Sign-in and account access:** Some customers in the USA/Global region exp</description></item><item><title>SSO sign-in failing on some attempts for some users [resolved]</title><link>https://stspg.io/4d2lgv6ywgyq</link><guid isPermaLink="false">1password:2026-04-13T13:24:27.560-04:00</guid><pubDate>Mon, 13 Apr 2026 17:24:27 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Teams accounts are unable to access Developer Environments [resolved]</title><link>https://stspg.io/3xjqwqtjmvxf</link><guid isPermaLink="false">1password:2026-04-01T10:13:38.187-04:00</guid><pubDate>Wed, 01 Apr 2026 14:13:38 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Individual and Family accounts are unable to access Developer Environments [resolved]</title><link>https://stspg.io/lkvq1qb9gtr5</link><guid isPermaLink="false">1password:2026-03-31T17:28:13.895-04:00</guid><pubDate>Tue, 31 Mar 2026 21:28:13 +0000</pubDate><description>A fix has been deployed and this issue is now resolved.</description></item><item><title>Feature Availability Issue Affecting Some Customers [resolved]</title><link>https://stspg.io/lvgtnys2tyyy</link><guid isPermaLink="false">1password:2026-03-16T13:11:54.093-04:00</guid><pubDate>Mon, 16 Mar 2026 17:11:54 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degraded performance for retrieving documents [resolved]</title><link>https://stspg.io/nbfkf03w1mhn</link><guid isPermaLink="false">1password:2026-03-12T11:00:00.000-04:00</guid><pubDate>Thu, 12 Mar 2026 15:00:00 +0000</pubDate><description>Users were unable to retrieve documents across multiple platforms. This included degraded performance or failures when attempting to access documents via the CLI as well as through other interfaces.</description></item><item><title>Scheduled Support Maintenance – Response Delays Expected [resolved]</title><link>https://stspg.io/77vcmyvqhnyp</link><guid isPermaLink="false">1password:2026-03-10T16:35:10.567-04:00</guid><pubDate>Tue, 10 Mar 2026 20:35:10 +0000</pubDate><description>The scheduled maintenance is now complete</description></item><item><title>Intermittent Performance Issues [resolved]</title><link>https://stspg.io/dh6xfrrg25lm</link><guid isPermaLink="false">1password:2026-01-30T10:35:45.063-05:00</guid><pubDate>Fri, 30 Jan 2026 15:35:45 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Sign-in failure in some cases due to 2FA prompt not appearing [resolved]</title><link>https://stspg.io/964rrz5cq8py</link><guid isPermaLink="false">1password:2026-01-23T15:33:54.000-05:00</guid><pubDate>Fri, 23 Jan 2026 20:33:54 +0000</pubDate><description>The fix for the identified 2FA issue has been resolved as of version 8.12.4. The Sign-In attempts policy will become available in the coming weeks.</description></item><item><title>1Password Browser Extension Code Syntax Rendering Issue [postmortem]</title><link>https://stspg.io/zljt84cgsdvm</link><guid isPermaLink="false">1password:2026-01-23T15:04:42.360-05:00</guid><pubDate>Fri, 23 Jan 2026 20:04:42 +0000</pubDate><description># Incident Postmortem - 1Password Browser Extension Code Syntax Rendering Issue

**Customer impact began \(stable rollout start\):** 2025-12-09

**Investigation Started:** 2025-12-17

**Incident Declared \(UTC\):** 2025-12-30 13:13

**Fixed Release First Available:** 2026-01-01

**Fixed Release Fully Available and Verified:** 2026-01-05

**Incident Marked Resolved \(UTC\):** 2026-01-05 02:15

**Service\(s\) Affected:** 1Password browser extension

## Summary

The 1Password browser extension, which works by injecting code into web pages, inadvertently included code from PrismJS, a third party dependency, breaking syntax highlighting on some websites that display code blocks. The issue was reported in beta in early December, escalated after additional customer reports and a report from an ex</description></item><item><title>Intermittent issues with some forms on 1password.com [resolved]</title><link>https://stspg.io/kx1ttvv0l3d5</link><guid isPermaLink="false">1password:2026-01-12T12:24:08.874-05:00</guid><pubDate>Mon, 12 Jan 2026 17:24:08 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Intermittent sign in issues on 1Password.com [resolved]</title><link>https://stspg.io/hf6f83j5ww2m</link><guid isPermaLink="false">1password:2025-12-17T09:35:23.396-05:00</guid><pubDate>Wed, 17 Dec 2025 14:35:23 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>1Password.com Website Access Degradation [resolved]</title><link>https://stspg.io/tqfpfvx0jgtr</link><guid isPermaLink="false">1password:2025-11-30T15:35:48.095-05:00</guid><pubDate>Sun, 30 Nov 2025 20:35:48 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Service Degradation Affecting Sign In, SSO, MFA [postmortem]</title><link>https://stspg.io/298y7wsr39w5</link><guid isPermaLink="false">1password:2025-11-18T12:22:41.032-05:00</guid><pubDate>Tue, 18 Nov 2025 17:22:41 +0000</pubDate><description># Incident Postmortem - Cloud Services Degraded

**Date of Incident:** 2025-11-18 

**Time of Incident \(UTC\):** 5:03pm UTC - 6:05pm UTC 

**Service\(s\) Affected:** SSO, sign in, sign up, CLI, web interface, access to vault content and other items, admin console, MFA

**Impact Duration:** ~60 mins

## Summary

On November 18, 2025, at 5:03 PM UTC, 1Password experienced degraded and temporarily unavailable cloud services for customers in the US region. The issue was caused by database resource exhaustion, causing operations to fail and connections to be rejected. This was not a security incident and no customer data was impacted. The issue was resolved by resizing the database to restore normal performance and ensure additional capacity for future growth.

## Impact on Customers

* **Sing</description></item><item><title>1password.com Website Access Degradation [resolved]</title><link>https://stspg.io/x8xvlkzn838r</link><guid isPermaLink="false">1password:2025-11-18T07:06:21.480-05:00</guid><pubDate>Tue, 18 Nov 2025 12:06:21 +0000</pubDate><description>This incident has been resolved.</description></item></channel></rss>