<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Ably incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/ably.html</link><description>Incidents from Ably's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Ably documentation pages - ably.com/docs [resolved]</title><link>https://stspg.io/1sy4h3lcnqzw</link><guid isPermaLink="false">ably:2026-09-07T11:25:19.381Z</guid><pubDate>Mon, 07 Sep 2026 11:25:19 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Elevated API Errors - LiveObjects [resolved]</title><link>https://stspg.io/2qd0y383msxx</link><guid isPermaLink="false">ably:2026-08-28T12:08:59.848Z</guid><pubDate>Fri, 28 Aug 2026 12:08:59 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Elevated Errors in ap-southeast-1 [resolved]</title><link>https://stspg.io/br26358y47tp</link><guid isPermaLink="false">ably:2026-08-20T19:29:36.560Z</guid><pubDate>Thu, 20 Aug 2026 19:29:36 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Elevated Error Rate in ap-southeast-1 [resolved]</title><link>https://stspg.io/2n6lxzklnxnr</link><guid isPermaLink="false">ably:2026-08-20T19:07:30.168Z</guid><pubDate>Thu, 20 Aug 2026 19:07:30 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Elevated realtime publish error rate in ap-southeast-1 [resolved]</title><link>https://stspg.io/zsh0d2n2pz5n</link><guid isPermaLink="false">ably:2026-02-17T10:19:49.762Z</guid><pubDate>Tue, 17 Feb 2026 10:19:49 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Elevated Attach Error Rate in eu-west-1 [resolved]</title><link>https://stspg.io/dnt6hh9lqnkt</link><guid isPermaLink="false">ably:2026-02-14T05:57:02.135Z</guid><pubDate>Sat, 14 Feb 2026 05:57:02 +0000</pubDate><description>This incident has now been resolved.</description></item><item><title>SMS based 2FA is currently unavailable [resolved]</title><link>https://stspg.io/hxpry77qjfn5</link><guid isPermaLink="false">ably:2026-01-21T18:11:23.300Z</guid><pubDate>Wed, 21 Jan 2026 18:11:23 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Push delivery errors for messages published in ap-southeast-2 [resolved]</title><link>https://stspg.io/44gp95gn2659</link><guid isPermaLink="false">ably:2025-12-11T18:36:15.932Z</guid><pubDate>Thu, 11 Dec 2025 18:36:15 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Ably website, customer dashboard &amp; Control API issues [resolved]</title><link>https://stspg.io/180y0mnsxmg5</link><guid isPermaLink="false">ably:2025-12-05T08:59:03.822Z</guid><pubDate>Fri, 05 Dec 2025 08:59:03 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>High pusher, pubnub and mqtt adaptor error rate [resolved]</title><link>https://stspg.io/vn07fmlxxx18</link><guid isPermaLink="false">ably:2025-11-25T11:38:38.898Z</guid><pubDate>Tue, 25 Nov 2025 11:38:38 +0000</pubDate><description>The incident is now resolved. The elevated protocol adaptor error rate affected EU regions for 36 minutes from 11.25am-12.01pm UTC, for 15 minutes in US regions from 11.50am-12.05pm UTC, and for 14 minutes in AP regions from 11.48am-12.02pm UTC.</description></item><item><title>Webhook delivery failures [postmortem]</title><link>https://stspg.io/jpg5909h9ydt</link><guid isPermaLink="false">ably:2025-10-29T08:57:58.445Z</guid><pubDate>Wed, 29 Oct 2025 08:57:58 +0000</pubDate><description># Summary of incident affecting the Ably production service on 28-29 October - investigation and conclusions

## Overview

There was an incident affecting Ably&#x27;s service between 28 and 29 October 2025, which affected the delivery of webhooks. The impact of the incident lasted from 1134 on 28 October to 0936 on 29 October \(all times UTC\). The incident occurred as a result of the deployment of new webhook functionality that was incompatible with many already-configured webhook rules.

Now we have a good understanding of the underlying problem, the various factors that led to that having customer impact, and the effectiveness of our response in this case.

## Background

Ably operates a number of production clusters for its service around the globe. There is a main production cluster that s</description></item><item><title>Ably website, customer dashboard &amp; Control API issues [resolved]</title><link>https://stspg.io/mlcmvkx2fgvb</link><guid isPermaLink="false">ably:2025-10-09T14:10:08.000Z</guid><pubDate>Thu, 09 Oct 2025 14:10:08 +0000</pubDate><description>Customers may be experiencing connectivity issues affecting our website (ably.com), customer dashboards, the Control API (control.ably.net), the Ably blog and documentation.

Our realtime services are not affected by this issue at this time.</description></item><item><title>Elevated Realtime errors in EU regions [resolved]</title><link>https://stspg.io/wp302vjbyfn7</link><guid isPermaLink="false">ably:2025-08-13T12:47:25.642Z</guid><pubDate>Wed, 13 Aug 2025 12:47:25 +0000</pubDate><description>The incident has been resolved</description></item></channel></rss>