https://approjects-vendor-status-watch.static.hf.space/v/alloy.htmlIncidents from Alloy's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/k7cd0qxyqjsqalloy:2026-09-10T15:58:49.059-04:00Thu, 10 Sep 2026 19:58:49 +0000The issue is currently resolved. Socure DocV is available again. RCA is upcoming.https://stspg.io/88l8mlzqxhnhalloy:2026-09-09T11:49:26.002-04:00Wed, 09 Sep 2026 15:49:26 +0000Between approximately 11:18 AM and 11:38 AM ET, some users experienced intermittent issues loading Workflows, Journeys, and Application Queues in the Alloy Dashboard. A fix has been rolled out and we have confirmed that the affected pages are loading normally.https://stspg.io/gsqcv5nbq24salloy:2026-09-04T15:10:32.314-04:00Fri, 04 Sep 2026 19:10:32 +0000We’ve identified the issue, deployed a fix, and confirmed export processing performance has returned to normal levels.https://stspg.io/l0bptz115015alloy:2026-08-27T12:45:00.000-04:00Thu, 27 Aug 2026 16:45:00 +0000Between 12:45 PM and 1:20 PM ET on August 27, a third-party data provider Threatmetrix experienced a service disruption that caused intermittent connection errors on device intelligence checks. During this window, some evaluations that use impacted service completed as partial rather than returning a full provider response, and some requests saw elevated latency or connector timeouts. The provider has confirmed the underlying issue is resolved, and error rates returned to normal by 1:20 PM ET. Evaluations submitted outside this window were not affected.https://stspg.io/svvwm99cljdlalloy:2026-08-25T14:45:06.409-04:00Tue, 25 Aug 2026 18:45:06 +0000Issue have been fully resolved. Elevated error rates were observed on August 25th between 14:18 and 14:22 PM ET and between 14:29 and 14:35 PM EThttps://stspg.io/w05n57vrs9l3alloy:2026-08-20T11:38:04.913-04:00Thu, 20 Aug 2026 15:38:04 +0000This incident has been resolved.https://stspg.io/3dgj4bjcycvgalloy:2026-07-21T13:56:59.694-04:00Tue, 21 Jul 2026 17:56:59 +0000The issue affecting the Journeys API has been fully resolved, and service has returned to normal. We have completed monitoring and confirmed that related dashboard functionality has also recovered as of July 21, 2026 at 5:11 PM ET. Thank you for your patience while we worked to restore service.https://stspg.io/8m93lm15zr6balloy:2026-07-17T10:42:41.291-04:00Fri, 17 Jul 2026 14:42:41 +0000We have confirmed that login functionality and Application Queues have returned to normal operation, and no further impact is being observed. Thank you for your patience while we worked to resolve this issue.https://stspg.io/6nkdwb2h40vqalloy:2026-07-14T11:31:29.627-04:00Tue, 14 Jul 2026 15:31:29 +0000We have seen recovery across the impacted LexisNexis services and error rates has returned to expected levels. This incident is now considered resolved. We will continue to work with the LexisNexis team to obtain a Root Cause Analysis (RCA). If you would like to receive a copy of the RCA when it becomes available, please contact support@alloy.com.https://stspg.io/3npvc3m6s0pxalloy:2026-06-18T14:03:29.420-04:00Thu, 18 Jun 2026 18:03:29 +0000After further montioring, we have not observed any new errors. All systems are operating normally.https://stspg.io/08z51d37l58halloy:2026-06-11T15:22:42.273-04:00Thu, 11 Jun 2026 19:22:42 +0000Service has returned to normal operation as of 3:36 PM ET, and our monitoring confirms that API performance is stable. We will continue to monitor closely to ensure ongoing reliability. We apologize for any disruption this may have caused and appreciate your patience while we worked to resolve the issue.https://stspg.io/rx86f0n8193ralloy:2026-05-08T09:00:00.000-04:00Fri, 08 May 2026 13:00:00 +0000Starting at 9:17 AM ET, the homepage analytics dashboards were not loading as expected. All other dashboard pages and services remained fully operational. As of 11:47 AM ET, the system has recovered and is fully operational.https://stspg.io/2712508v2wr7alloy:2026-05-07T23:23:46.224-04:00Fri, 08 May 2026 03:23:46 +0000We believe the cause of the latency is resolved.https://stspg.io/62zmxpzjgd2malloy:2026-04-23T10:25:59.879-04:00Thu, 23 Apr 2026 14:25:59 +0000The issue has been resolved.https://stspg.io/08cgj1447npyalloy:2026-03-05T11:00:00.000-05:00Thu, 05 Mar 2026 16:00:00 +0000We recently identified and resolved an issue affecting some plugins initialized through the Alloy SDK. For a subset of SDK Plugins, applications initializing the SDK may have experienced unexpected behavior, which could present as UI instability or premature close events. We mitigated the issue by rolling back a recent SDK change. Following the rollback, normal plugin behavior was restored. If you continue to experience any issues, please contact Alloy Support.https://stspg.io/csgn4pp5vfkwalloy:2026-03-04T23:00:00.000-05:00Thu, 05 Mar 2026 04:00:00 +0000Between March 4 at 11:00 PM ET and March 5 at 10:07 AM ET, we experienced an elevated rate of memory-related errors impacting evaluations running through JQ input attributes. As a result, some evaluations returned a null value for the input attribute instead of the correct value, potentially interrupting decisioning in the Workflow. Impacted applications would need to be re-run. Only workflows using input attributes with JQ were impacted; other Workflow logic was not impacted. The issue has been identified and resolved, and all systems are now operating normally.https://stspg.io/f0dlj93lzr2malloy:2026-02-24T04:30:57.000-05:00Tue, 24 Feb 2026 09:30:57 +0000API functionality has been fully restored. We are continuing to investigate the impact and look into root causes.https://stspg.io/c50n37ykdg33alloy:2026-02-19T15:49:29.100-05:00Thu, 19 Feb 2026 20:49:29 +0000Realtime webhook processing has been fully restored, and has maintained stability after monitoring. All new webhook events are now completing in realtime as expected. To further strengthen system stability, the engineering team has deployed an additional mitigation to prevent webhook queue backlogging under similar spike conditions. A thorough postmortem will be completed a Root Cause Analysis (RCA) can be shared with customers - please email support@alloy.com if you would like to receive the RCA. We are also investing in further improvements to the reliability and resiliency of our webhook queueing mechanism in the future to prevent event loss in the future. Please note, action is required to ensure applications process: During the incident, webhook events generated between 2:24 PM - https://stspg.io/v8z84rycysbhalloy:2026-02-17T16:03:36.091-05:00Tue, 17 Feb 2026 21:03:36 +0000The root cause has been identified. Response times for the Dashboard and API have returned to normal levels since 3:46 PM ET.https://stspg.io/nb6d27b2203halloy:2026-02-02T12:27:00.881-05:00Mon, 02 Feb 2026 17:27:00 +0000Between 11:20 AM and 12:04 PM ET, some workflows returned a 500 error when attempting to save a new version. Existing workflow versions and decisioning on existing workflow versions were not impacted. Once the root cause was identified as a previous code change, the issue was resolved at 12:04 PM ET when the affected change was rolled back, and all functionality related to workflow version saving was fully restored.https://stspg.io/w6tmfm973c7palloy:2026-01-08T13:43:22.813-05:00Thu, 08 Jan 2026 18:43:22 +0000A fix has been implemented and all systems are operational.https://stspg.io/sczhyx1n922walloy:2026-01-02T16:15:10.000-05:00Fri, 02 Jan 2026 21:15:10 +0000This incident has been resolved.https://stspg.io/hwx42h27rt7palloy:2025-12-03T13:37:29.290-05:00Wed, 03 Dec 2025 18:37:29 +0000The OpenCorporates team has assisted in resolving the issue, and the OpenCorporates data service is now fully operational. Any applications that previously failed due to this incident can now be re-run.https://stspg.io/v4wc77g8zkjkalloy:2025-11-18T08:37:50.652-05:00Tue, 18 Nov 2025 13:37:50 +0000Alloy is observing error rates have decreased across all impacted services as of 9:36 AM ET. CloudFlare has confirmed a fix has been implemented as of 9:42 AM ET. More information about the CloudFlare outage can be found here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7https://stspg.io/sbrc4q12w1xballoy:2025-11-03T12:06:51.937-05:00Mon, 03 Nov 2025 17:06:51 +0000Our monitoring confirms that processing has returned to normal. We have not observed any further errors since 12:20 PM ET. Any applications that failed during this period can now be re-run successfully.https://stspg.io/q0cty6q7jx2palloy:2025-10-20T03:15:20.691-04:00Mon, 20 Oct 2025 07:15:20 +0000As of 11:44 PM ET, the webhook backlog has been fully processed, and real-time webhook processing has been restored. All major Alloy services are now fully operational, with performance metrics and latency levels remaining stable. Our teams continue to work closely with AWS and the third-party vendor to complete a comprehensive post-mortem. We will share a Root Cause Analysis (RCA) once that review is finalized. If you’d like to receive the RCA once it's available, please email support@alloy.com . We appreciate your patience and understanding throughout this incident.https://stspg.io/r1w9x0xkwy00alloy:2025-10-17T18:07:00.973-04:00Fri, 17 Oct 2025 22:07:00 +0000Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 6:02 PM ET. Any applications that failed during this period can now be re-run successfully.https://stspg.io/n5tt86m800s0alloy:2025-10-17T15:44:22.446-04:00Fri, 17 Oct 2025 19:44:22 +0000Our monitoring confirms that processing has returned to normal. We have not observed any further errors since 7:01 PM ET. Any applications that failed during this period can now be re-run successfully.https://stspg.io/ckyvfc9zg25halloy:2025-10-08T16:12:52.000-04:00Wed, 08 Oct 2025 20:12:52 +0000Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 4:46 PM ET. Any applications that failed during this period can now be re-run successfully.https://stspg.io/c4s57f1z6l0valloy:2025-10-08T16:12:33.620-04:00Wed, 08 Oct 2025 20:12:33 +0000Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 4:46 PM ET. Any applications that failed during this period can now be re-run successfully.