<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Ashby incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/ashby.html</link><description>Incidents from Ashby's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Degraded functionality on bulk candidate import [resolved]</title><link>https://stspg.io/lvjcp23h7jcv</link><guid isPermaLink="false">ashby:2026-09-10T17:30:00.000Z</guid><pubDate>Thu, 10 Sep 2026 17:30:00 +0000</pubDate><description>Some customers are experiencing degraded functionality when importing candidates in bulk. We have implemented a fix and are monitoring the system to confirm the issue is resolved.</description></item><item><title>All-in-One: Elevated Dropbox Sign Errors [resolved]</title><link>https://stspg.io/wdk3jjxzcn7q</link><guid isPermaLink="false">ashby:2026-08-31T17:44:26.072Z</guid><pubDate>Mon, 31 Aug 2026 17:44:26 +0000</pubDate><description>Our upstream provider has resolved the issue.</description></item><item><title>Certn Integration Unavailable [resolved]</title><link>https://stspg.io/lk551v1sp6g1</link><guid isPermaLink="false">ashby:2026-08-07T19:11:00.100Z</guid><pubDate>Fri, 07 Aug 2026 19:11:00 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Elevated Ashby API Latency [resolved]</title><link>https://stspg.io/h184mxy7t7p2</link><guid isPermaLink="false">ashby:2026-07-27T14:56:43.923Z</guid><pubDate>Mon, 27 Jul 2026 14:56:43 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Some SSO sign-ins may fail [resolved]</title><link>https://stspg.io/6kmfvp3cxhzn</link><guid isPermaLink="false">ashby:2026-07-16T08:40:00.000Z</guid><pubDate>Thu, 16 Jul 2026 08:40:00 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Long-Running Loading Screens and Timeouts [resolved]</title><link>https://stspg.io/kxnsnw4jkggs</link><guid isPermaLink="false">ashby:2026-07-13T17:19:00.000Z</guid><pubDate>Mon, 13 Jul 2026 17:19:00 +0000</pubDate><description>For approximately 11 minutes from 10:19 AM PDT to 10:30 AM PDT, Ashby users experienced long-running loading screens and, in some cases, errors. This was the result of requests to our servers taking too long to respond. Candidates applying for jobs were unaffected.

Our maintenance this weekend will address the root cause of this issue by increasing our database capacity.</description></item><item><title>Structured resume parsing unavailable [resolved]</title><link>https://stspg.io/lb8ydzcmlr3p</link><guid isPermaLink="false">ashby:2026-07-08T00:40:32.296Z</guid><pubDate>Wed, 08 Jul 2026 00:40:32 +0000</pubDate><description>This incident has been resolved. Resumes that failed to parse during the incident have been backfilled.</description></item><item><title>Candidate PDF Export Errors [resolved]</title><link>https://stspg.io/ybgk72qrvmj0</link><guid isPermaLink="false">ashby:2026-07-06T18:30:00.000Z</guid><pubDate>Mon, 06 Jul 2026 18:30:00 +0000</pubDate><description>From 11:30am until 1:40pm PDT, candidate PDF exports failed with a generic message. The cause of this issue has already been identified and fixed.</description></item><item><title>Sporadic reports of Ashby unavailable [resolved]</title><link>https://stspg.io/mt5bw4xmr7fz</link><guid isPermaLink="false">ashby:2026-07-01T20:19:55.143Z</guid><pubDate>Wed, 01 Jul 2026 20:19:55 +0000</pubDate><description>Our upstream provider, Cloudflare, has implemented a fix and our tests indicate they have resolved the issue.</description></item><item><title>Degraded performance in Sydney region due to issues with upstream provider [resolved]</title><link>https://stspg.io/7yyxtrt64b6z</link><guid isPermaLink="false">ashby:2026-07-01T18:49:25.490Z</guid><pubDate>Wed, 01 Jul 2026 18:49:25 +0000</pubDate><description>We&#x27;ve confirmed Ashby is available again in the Sydney region. We will work with our upstream provider to understand what happened.</description></item><item><title>DropBox Sign updates not reflecting in Ashby [resolved]</title><link>https://stspg.io/12lpxbw3lt6g</link><guid isPermaLink="false">ashby:2026-06-24T21:16:01.044Z</guid><pubDate>Wed, 24 Jun 2026 21:16:01 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Delays for some Email and Slack Notifications [resolved]</title><link>https://stspg.io/7cz0ppmtm9jt</link><guid isPermaLink="false">ashby:2026-06-24T16:00:00.000Z</guid><pubDate>Wed, 24 Jun 2026 16:00:00 +0000</pubDate><description>We&#x27;re experiencing an issue sending Slack and email notifications for interview reminders between 4:00PM and 5:00PM (UTC)</description></item><item><title>Delays for some Email and Slack Notifications [resolved]</title><link>https://stspg.io/s93hpql0rdgt</link><guid isPermaLink="false">ashby:2026-06-22T16:00:00.000Z</guid><pubDate>Mon, 22 Jun 2026 16:00:00 +0000</pubDate><description>We&#x27;re experiencing an issue sending Slack and email notifications for interview reminders between 4:00PM and 7:00PM (UTC)</description></item><item><title>Conditional offer fields do not respect conditions [resolved]</title><link>https://stspg.io/x08rm4qnsggt</link><guid isPermaLink="false">ashby:2026-06-19T13:47:54.028Z</guid><pubDate>Fri, 19 Jun 2026 13:47:54 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degraded integrations [resolved]</title><link>https://stspg.io/b86zk5rpb74b</link><guid isPermaLink="false">ashby:2026-06-19T06:30:00.000Z</guid><pubDate>Fri, 19 Jun 2026 06:30:00 +0000</pubDate><description>Integrations degraded due to an infrastructure issue. Affected services include Google Workspace integration (including sending via Gmail); ATS syncs; autocomplete for candidate resumes/locations; and some AI features.</description></item><item><title>All-in-One &amp; Analytics - problems loading saved dashboards [resolved]</title><link>https://stspg.io/lf4bhmm1qyf2</link><guid isPermaLink="false">ashby:2026-06-16T08:21:44.130Z</guid><pubDate>Tue, 16 Jun 2026 08:21:44 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Job pages not working in Safari [postmortem]</title><link>https://stspg.io/t78501zmq83c</link><guid isPermaLink="false">ashby:2026-06-15T16:59:16.420Z</guid><pubDate>Mon, 15 Jun 2026 16:59:16 +0000</pubDate><description>## **Summary**

On Monday, June 15, from approximately 4:00 AM PDT to 10:26 AM PDT, Safari and iOS users encountered an error with embedded and Ashby-hosted job boards \([jobs.ashbyhq.com](http://jobs.ashbyhq.com)\) and could not view or apply to jobs. 

We became aware of the problem at 9:43 AM PDT and recovered at 10:26 AM PDT.

## **Why did this happen?**

Ashby&#x27;s internal code build process processes the code that powers your hosted and embedded job boards. As part of our security practices, each file is published with verification data that browsers use to confirm the file they download is exactly what we intend to serve. We shipped a change to this build process that modified the files after their verification data had been generated, so the files no longer matched the verification d</description></item><item><title>AI Notetaker Issues Due to Upstream Provider [resolved]</title><link>https://stspg.io/7b7vzssrw0xm</link><guid isPermaLink="false">ashby:2026-06-02T14:55:08.350Z</guid><pubDate>Tue, 02 Jun 2026 14:55:08 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Ashby Unavailable [postmortem]</title><link>https://stspg.io/dxm8r9rr5cvq</link><guid isPermaLink="false">ashby:2026-06-01T06:33:08.355Z</guid><pubDate>Mon, 01 Jun 2026 06:33:08 +0000</pubDate><description>## **Summary**

On Sunday, May 31st, at 10pm PST, Ashby was slow and had a high error rate for approximately 1 hour, from 10pm to 11:10pm \(PST\).

During this time, the Ashby main application would have been slow, and approximately 50% of user actions would have resulted in Ashby displaying an error. Some candidates may have noticed a slower response to their job applications, but all applications were successful and none were lost.

## **Why did this happen?**

On Sunday, May 31st, at 4pm PST, an account with one of our AI providers became unavailable. As a result, calls to that provider started to error. These calls are configured to automatically retry periodically until they succeed, but the retries caused a steady increase in the number of such calls per minute. In turn, this drained</description></item><item><title>Elevated error rate on job board API [resolved]</title><link>https://stspg.io/zfnvq9zb0lbn</link><guid isPermaLink="false">ashby:2026-05-29T13:41:51.731Z</guid><pubDate>Fri, 29 May 2026 13:41:51 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Notes cannot be created by external recruiters [resolved]</title><link>https://stspg.io/k14v5jllt01r</link><guid isPermaLink="false">ashby:2026-05-28T13:34:26.412Z</guid><pubDate>Thu, 28 May 2026 13:34:26 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Issues editing the hiring team [resolved]</title><link>https://stspg.io/g4w08pv2dkn8</link><guid isPermaLink="false">ashby:2026-05-15T21:10:11.507Z</guid><pubDate>Fri, 15 May 2026 21:10:11 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Some columns are unavailable in Application Review [resolved]</title><link>https://stspg.io/36h4fkx0vy1n</link><guid isPermaLink="false">ashby:2026-05-15T00:19:30.985Z</guid><pubDate>Fri, 15 May 2026 00:19:30 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Some Resumes Slow to Upload [resolved]</title><link>https://stspg.io/c61xcczvn58r</link><guid isPermaLink="false">ashby:2026-03-31T22:43:10.120Z</guid><pubDate>Tue, 31 Mar 2026 22:43:10 +0000</pubDate><description>The issue has been resolved.</description></item><item><title>AI Notetaker Unavailable Due to Upstream Provider [resolved]</title><link>https://stspg.io/knlxvk0hxc4r</link><guid isPermaLink="false">ashby:2026-03-24T15:43:13.025Z</guid><pubDate>Tue, 24 Mar 2026 15:43:13 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Candidates Scheduled with Unavailable Interviewers [postmortem]</title><link>https://stspg.io/mf317m8g88yw</link><guid isPermaLink="false">ashby:2026-03-24T15:00:00.000Z</guid><pubDate>Tue, 24 Mar 2026 15:00:00 +0000</pubDate><description>### **Summary**

For a brief period on Monday, March 24, and from Tuesday, March 25 to Thursday, March 27, 2026, Ashby&#x27;s scheduling features displayed incorrect interviewer availability for a subset of organizations with the  Google Workspace integration. This allowed candidates to be scheduled even when an interviewer may already have a meeting. This bug affected the following scheduling features:

* Manual scheduling
* Direct booking links
* Advanced scheduling

The issue only impacted organizations using Google Calendar sync without domain-wide delegation.

### **Why did this happen?**

Ashby integrates with Google Calendar to display interviewer availability and power our scheduling features. Because some interviewers aren’t authenticated Ashby users, we occasionally read their calenda</description></item><item><title>Candidate pipeline unavailable [resolved]</title><link>https://stspg.io/fktl17410l9b</link><guid isPermaLink="false">ashby:2026-03-12T15:47:36.617Z</guid><pubDate>Thu, 12 Mar 2026 15:47:36 +0000</pubDate><description>The incident has been resolved.</description></item><item><title>All-in-One - Embedded Job Boards failing to load [resolved]</title><link>https://stspg.io/5jxvyn89drs5</link><guid isPermaLink="false">ashby:2026-03-12T12:56:30.491Z</guid><pubDate>Thu, 12 Mar 2026 12:56:30 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Delays in generating meeting transcripts [resolved]</title><link>https://stspg.io/5dhkrmsj20qk</link><guid isPermaLink="false">ashby:2026-03-04T19:59:54.223Z</guid><pubDate>Wed, 04 Mar 2026 19:59:54 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>All-in-one - Errors when bulk enrolling in sequences [resolved]</title><link>https://stspg.io/hzzrhyfh34jb</link><guid isPermaLink="false">ashby:2026-02-24T16:35:58.809Z</guid><pubDate>Tue, 24 Feb 2026 16:35:58 +0000</pubDate><description>This incident has been resolved.</description></item></channel></rss>