<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Avaya Cloud incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/avaya-cloud.html</link><description>Incidents from Avaya Cloud's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Prod-NA Datacenter — Historical reporting not loading data [resolved]</title><link>https://stspg.io/srrh578rvj0h</link><guid isPermaLink="false">avaya-cloud:2026-04-23T15:36:07.356-04:00</guid><pubDate>Thu, 23 Apr 2026 19:36:07 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>AX Public | Agents Unable to Handle Interactions | Prod-UK Data Center [resolved]</title><link>https://stspg.io/zpfjspw8h360</link><guid isPermaLink="false">avaya-cloud:2026-03-26T06:06:03.634-04:00</guid><pubDate>Thu, 26 Mar 2026 10:06:03 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Prod-NA: Historical reporting is not showing up data [resolved]</title><link>https://stspg.io/23nfkxzv4w43</link><guid isPermaLink="false">avaya-cloud:2026-03-19T18:59:00.398-04:00</guid><pubDate>Thu, 19 Mar 2026 22:59:00 +0000</pubDate><description>The incident has been resolved</description></item><item><title>Prod-NA : Workspaces agent not able to &quot;Go Ready&quot; state [resolved]</title><link>https://stspg.io/y1xxd45w9y16</link><guid isPermaLink="false">avaya-cloud:2026-03-17T20:39:47.917-04:00</guid><pubDate>Wed, 18 Mar 2026 00:39:47 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Prod-UK : Ongoing instability with AXP Customer Journey [resolved]</title><link>https://stspg.io/v87v9s1tgn95</link><guid isPermaLink="false">avaya-cloud:2026-02-26T19:07:07.642-05:00</guid><pubDate>Fri, 27 Feb 2026 00:07:07 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>AXP Public: Verint outage [resolved]</title><link>https://stspg.io/3f376418v9h6</link><guid isPermaLink="false">avaya-cloud:2026-02-19T12:28:41.317-05:00</guid><pubDate>Thu, 19 Feb 2026 17:28:41 +0000</pubDate><description>Issue has been resolved.</description></item><item><title>AXP Public: agents may experience delays in workspaces [resolved]</title><link>https://stspg.io/pfk5vxrdtbpx</link><guid isPermaLink="false">avaya-cloud:2026-02-03T14:02:58.255-05:00</guid><pubDate>Tue, 03 Feb 2026 19:02:58 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>AXP Public | Intermittent Agent profile update errors and Login Issue for Newly Created Agents for Prod-uk [resolved]</title><link>https://stspg.io/g7jxc590r5z3</link><guid isPermaLink="false">avaya-cloud:2026-02-03T03:53:24.039-05:00</guid><pubDate>Tue, 03 Feb 2026 08:53:24 +0000</pubDate><description>Incident has been resolved.</description></item><item><title>AXP Public | Partial Feature Degradation: Multiplicity Logic | Prod-UK Data Center [resolved]</title><link>https://stspg.io/hyw9pwjmhml6</link><guid isPermaLink="false">avaya-cloud:2026-01-29T07:03:08.679-05:00</guid><pubDate>Thu, 29 Jan 2026 12:03:08 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>AXP Public | Prod-UK | Email Service Degradation (UK Datacenter) [resolved]</title><link>https://stspg.io/5bflkt4kp7wf</link><guid isPermaLink="false">avaya-cloud:2026-01-26T07:04:01.078-05:00</guid><pubDate>Mon, 26 Jan 2026 12:04:01 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Prod-UK : AXP Public Web Chat not working for some customers [resolved]</title><link>https://stspg.io/d5msp7ks9225</link><guid isPermaLink="false">avaya-cloud:2026-01-17T09:23:43.704-05:00</guid><pubDate>Sat, 17 Jan 2026 14:23:43 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Prod NA | Open issue with chat messages not being sent.  Issue is being investigated. [resolved]</title><link>https://stspg.io/2qq21pjt0vpl</link><guid isPermaLink="false">avaya-cloud:2025-12-16T16:43:23.361-05:00</guid><pubDate>Tue, 16 Dec 2025 21:43:23 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Realtime Data Delay: Agent (ITD) Producer - Prod-UK Environment (United Kingdom Data Center) [resolved]</title><link>https://stspg.io/0z1l0cp4hwk2</link><guid isPermaLink="false">avaya-cloud:2025-12-16T03:28:33.521-05:00</guid><pubDate>Tue, 16 Dec 2025 08:28:33 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Historical reporting was not accessible in Prod-ASE [resolved]</title><link>https://stspg.io/5drc4j05n8s9</link><guid isPermaLink="false">avaya-cloud:2025-12-15T01:22:51.578-05:00</guid><pubDate>Mon, 15 Dec 2025 06:22:51 +0000</pubDate><description>Issue has been resolved already.</description></item><item><title>Some agents not able to login to AXP workspaces on Prod-NA [resolved]</title><link>https://stspg.io/1141sxw86lvj</link><guid isPermaLink="false">avaya-cloud:2025-12-07T16:36:46.000-05:00</guid><pubDate>Sun, 07 Dec 2025 21:36:46 +0000</pubDate><description>The incident has been resolved and services are operating normally. Avaya will continue to monitor the situatio.</description></item><item><title>Agent not able to login to AXP workspaces on Prod-UK [resolved]</title><link>https://stspg.io/dzy8r9qx8qb1</link><guid isPermaLink="false">avaya-cloud:2025-12-05T12:51:54.354-05:00</guid><pubDate>Fri, 05 Dec 2025 17:51:54 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Login Issue for Newly Created Agents - North America (Prod-NA) Data Centre [resolved]</title><link>https://stspg.io/xwx5xynz0l87</link><guid isPermaLink="false">avaya-cloud:2025-11-27T12:39:17.240-05:00</guid><pubDate>Thu, 27 Nov 2025 17:39:17 +0000</pubDate><description>If a new user has been created in the last two weeks and the user was unable to login, it is recommended to follow the KB article today again.
https://kb.avaya.com/kb/index?page=content&amp;id=SOLN385689</description></item><item><title>Unsupported Browser Advisory: Chrome/Chromium Version 143 (Pre-GA Builds) [resolved]</title><link>https://stspg.io/fb6ryrcvyr7b</link><guid isPermaLink="false">avaya-cloud:2025-11-26T15:39:13.089-05:00</guid><pubDate>Wed, 26 Nov 2025 20:39:13 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>AXP Public | Prod-UK |  Some of the Voice and Digital are currently impacted [resolved]</title><link>https://stspg.io/1ghtm4p2f1z8</link><guid isPermaLink="false">avaya-cloud:2025-11-25T08:46:37.299-05:00</guid><pubDate>Tue, 25 Nov 2025 13:46:37 +0000</pubDate><description>We have identified and resolved the issue</description></item><item><title>AXP Public | Intermittent service disruptions due to Cloudflare network instability [resolved]</title><link>https://stspg.io/9s5jgrd2lpfk</link><guid isPermaLink="false">avaya-cloud:2025-11-18T07:01:56.940-05:00</guid><pubDate>Tue, 18 Nov 2025 12:01:56 +0000</pubDate><description>The incident has been resolved.</description></item><item><title>Prod-NA: agents may experience delays in workspaces. [resolved]</title><link>https://stspg.io/9s9089p2lf9y</link><guid isPermaLink="false">avaya-cloud:2025-11-03T14:16:58.510-05:00</guid><pubDate>Mon, 03 Nov 2025 19:16:58 +0000</pubDate><description>All services are fully operational, and normal functionality has been restored.</description></item><item><title>Prod-ASE - Customers may experience recording issue [resolved]</title><link>https://stspg.io/7ftsv9f79d8h</link><guid isPermaLink="false">avaya-cloud:2025-10-09T01:53:30.825-04:00</guid><pubDate>Thu, 09 Oct 2025 05:53:30 +0000</pubDate><description>We observed the recording issue post Verint maintenance update on Prod-ASE.
Problem was resolved post Certificate update.
There was no Data loss in this process.</description></item><item><title>Prod-NA: agents may experience delays in workspaces. [resolved]</title><link>https://stspg.io/9g8xwj4kxrh5</link><guid isPermaLink="false">avaya-cloud:2025-09-26T15:21:53.699-04:00</guid><pubDate>Fri, 26 Sep 2025 19:21:53 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degraded performance in Historical Reporting within the Prod-NA environment (North America) [resolved]</title><link>https://stspg.io/jqgsnqm3mrgc</link><guid isPermaLink="false">avaya-cloud:2025-09-12T08:01:44.780-04:00</guid><pubDate>Fri, 12 Sep 2025 12:01:44 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>agents may experience delays in workspaces [resolved]</title><link>https://stspg.io/dkykjmr55sp6</link><guid isPermaLink="false">avaya-cloud:2025-09-09T13:28:16.094-04:00</guid><pubDate>Tue, 09 Sep 2025 17:28:16 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Intermittent Agent Save Errors – Resolved | Prod-ASE Environment (APAC Data Centre) [resolved]</title><link>https://stspg.io/kmzwdc4j29k5</link><guid isPermaLink="false">avaya-cloud:2025-09-08T09:05:53.452-04:00</guid><pubDate>Mon, 08 Sep 2025 13:05:53 +0000</pubDate><description>We recently identified an intermittent issue that caused errors during the saving of Agents. This issue has now been fully resolved, and no further action is required.</description></item><item><title>we are investigating a possible issue on workspaces [resolved]</title><link>https://stspg.io/q6d3lwnfswjb</link><guid isPermaLink="false">avaya-cloud:2025-09-05T13:30:53.309-04:00</guid><pubDate>Fri, 05 Sep 2025 17:30:53 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Customer Journey – Degraded Performance (Prod-NA) [resolved]</title><link>https://stspg.io/rr70cv2dt7my</link><guid isPermaLink="false">avaya-cloud:2025-09-01T06:04:00.895-04:00</guid><pubDate>Mon, 01 Sep 2025 10:04:00 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Intermittently issue on Journey Store Services – APAC Region [resolved]</title><link>https://stspg.io/8m7kmgm8g66k</link><guid isPermaLink="false">avaya-cloud:2025-08-18T02:32:03.783-04:00</guid><pubDate>Mon, 18 Aug 2025 06:32:03 +0000</pubDate><description>The issue impacting Journey Store services in the APAC region has been fully resolved. All services are now operating normally. We will continue to monitor to ensure stability.</description></item><item><title>Investigating anomalies in automation testing [resolved]</title><link>https://stspg.io/ms1zsrpqx8wl</link><guid isPermaLink="false">avaya-cloud:2025-08-16T06:51:21.491-04:00</guid><pubDate>Sat, 16 Aug 2025 10:51:21 +0000</pubDate><description>Issue has been identified with automation test for voice call and until resolved manual tests will be conducted. There are no impact to production tenants.</description></item></channel></rss>