<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Axiom incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/axiom.html</link><description>Incidents from Axiom's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Console UI Authentication Degraded [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-08-10T17:08:16Z</guid><pubDate>Mon, 10 Aug 2026 17:08:16 +0000</pubDate><description>Access to the Axiom Console through Github is available as well as all other authentication methods.

Users might experience a one-time email verification step for their Primary Github email. The Primary email address should be configured as the email used with an Axiom account. Additional verified emails can be used to access separate Axiom accounts.</description></item><item><title>Elevated Queries error rate [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-07-15T10:17:16Z</guid><pubDate>Wed, 15 Jul 2026 10:17:16 +0000</pubDate><description>A revert has happened, the query service is now operating normally.

The root cause has also been identified and we are actively working on it so queries are not affected again.</description></item><item><title>Ingest through Firehose impacted [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-06-30T18:30:27Z</guid><pubDate>Tue, 30 Jun 2026 18:30:27 +0000</pubDate><description>We have rolled back the changes we have made in our infrastructure to fix the firehose ingestion.
Firehose ingestion should be back now.</description></item><item><title>EU Edge Deployment Metrics Query Performance Degradation. [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-06-19T10:24:31Z</guid><pubDate>Fri, 19 Jun 2026 10:24:31 +0000</pubDate><description>Underlying infrastructure issues have been resolved, metrics queries on EU Edge Deployment should now be fully operational.</description></item><item><title>Increased Ingest and Query Error Rates [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-05-15T17:17:36Z</guid><pubDate>Fri, 15 May 2026 17:17:36 +0000</pubDate><description>This incident is fully resolved.</description></item><item><title>Increase in query error rate [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-05-08T00:16:02Z</guid><pubDate>Fri, 08 May 2026 00:16:02 +0000</pubDate><description>We see full recovery of the query subsystem.

For a small number of metrics datasets, there might be data missing between 00:15 and 01:24 UTC. We&#x27;re working on recovery with our infrastructure provider.</description></item><item><title>Ingest Error Rate Spike [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-04-28T14:27:28Z</guid><pubDate>Tue, 28 Apr 2026 14:27:28 +0000</pubDate><description>All systems are operating normally. The issue has been fully resolved and we are continuing to monitor to ensure stability.</description></item><item><title>Dataset trims are experiencing delays [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-04-17T15:00:58Z</guid><pubDate>Fri, 17 Apr 2026 15:00:58 +0000</pubDate><description>This incident is now resolved.</description></item><item><title>Email notifications delayed for Legacy EU monitors [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-04-14T09:43:06Z</guid><pubDate>Tue, 14 Apr 2026 09:43:06 +0000</pubDate><description>Between March 30 and April 13, a configuration issue prevented email notifications from firing for monitors on our Legacy EU infrastructure (not EU edge deployment). Monitor evaluation was functioning correctly during this period — monitors were being evaluated and other notification channels were unaffected — but email delivery through our email provider was misconfigured for the EU region.

The issue has been resolved. Email notifications are now firing correctly for all EU monitors. If you believe you missed critical email alerts during this window, we recommend reviewing your monitor history in the Axiom dashboard.

We apologize for the disruption and are putting safeguards in place to prevent similar issues in the future.</description></item><item><title>Degraded Query performance on EU Edge Deployment [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-04-12T13:21:48Z</guid><pubDate>Sun, 12 Apr 2026 13:21:48 +0000</pubDate><description>This incident is resolved</description></item><item><title>Increased ingest error rate [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-03-06T01:29:48Z</guid><pubDate>Fri, 06 Mar 2026 01:29:48 +0000</pubDate><description>This incident is resolved</description></item><item><title>EU Query performance degradation. [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-02-26T17:46:29Z</guid><pubDate>Thu, 26 Feb 2026 17:46:29 +0000</pubDate><description>Just before 3pm on  26th of Feb &#x27;26, an incorrect configuration was accidentally deployed to our EU environment which impacted query performance. We quickly identified the issue and released a fix.  </description></item><item><title>EU Query Downtime [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-02-26T16:13:13Z</guid><pubDate>Thu, 26 Feb 2026 16:13:13 +0000</pubDate><description>All services have returned to normal operation. Queries are executing successfully, and internal traffic between services has been fully restored. We are continuing to monitor the system to ensure stability.</description></item><item><title>Queries partial outage [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-01-27T17:16:00Z</guid><pubDate>Tue, 27 Jan 2026 17:16:00 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>API Ingest Degraded Performance [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-01-17T01:06:39Z</guid><pubDate>Sat, 17 Jan 2026 01:06:39 +0000</pubDate><description>All services are operating nominally.</description></item><item><title>Query issues [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-01-13T22:08:57Z</guid><pubDate>Tue, 13 Jan 2026 22:08:57 +0000</pubDate><description>We have identified and solved the issue at hand. Optimal query performance should not be restored.</description></item><item><title>Increase in ingest error rates [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2026-01-09T21:03:53Z</guid><pubDate>Fri, 09 Jan 2026 21:03:53 +0000</pubDate><description>All error rates are back to nominal levels.</description></item><item><title>Increase in query error rates [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2025-12-15T14:51:19Z</guid><pubDate>Mon, 15 Dec 2025 14:51:19 +0000</pubDate><description>This incident is now fully resolved.</description></item><item><title>Axiom Console log-in disruption (resolved) [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2025-12-05T15:28:11Z</guid><pubDate>Fri, 05 Dec 2025 15:28:11 +0000</pubDate><description>Access to Axiom Console was temporary disrupted. Users were unable to access Axiom and were shown a Vercel sign-in screen.</description></item><item><title>EU Monitor Processing failures [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2025-11-03T18:10:44Z</guid><pubDate>Mon, 03 Nov 2025 18:10:44 +0000</pubDate><description>We have identified and resolved issues with monitor processing in the EU region

Some of our EU customers could have experienced monitor processing issues.

During this period, gaps in alerting were a possibility due to instability issues caused by underlying scaling issues. Monitoring systems in other regions remained operational. 

The issue was identified and resolved on Sunday evening, and all monitoring services in the EU region have since been fully restored.

To prevent similar issues in the future, we have added automated configuration validation, expanded deployment checks for regional dependencies, and introduced enhanced monitoring of our monitoring layer itself.

We apologise for the disruption this caused. The issue is now fully resolved, and monitoring and alerting in the EU </description></item><item><title>System issues [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2025-10-20T07:55:02Z</guid><pubDate>Mon, 20 Oct 2025 07:55:02 +0000</pubDate><description>This incident is now fully resolved.</description></item><item><title>Integrations Degraded Performance [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2025-10-06T08:03:56Z</guid><pubDate>Mon, 06 Oct 2025 08:03:56 +0000</pubDate><description>Full connectivity with Vercel has been re-established.</description></item><item><title>Increase in ingest errors [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2025-09-15T17:39:34Z</guid><pubDate>Mon, 15 Sep 2025 17:39:34 +0000</pubDate><description>This incident is now fully resolved</description></item><item><title>Increase in ingest errors [resolved]</title><link>https://status.axiom.co</link><guid isPermaLink="false">axiom:2025-08-28T14:41:23Z</guid><pubDate>Thu, 28 Aug 2025 14:41:23 +0000</pubDate><description>This incident is resolved.</description></item></channel></rss>