https://approjects-vendor-status-watch.static.hf.space/v/blip.htmlIncidents from Blip's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/tbsssxx0m8c7blip:2026-09-15T10:03:29.000-03:00Tue, 15 Sep 2026 13:03:29 +0000The incident has been resolved. The issue was caused by a peak in the volume of individual campaign sends, which overloaded message processing and caused slowness. Adjustments were applied to improve processing performance, reduce excessive resource consumption, and separate individual and batch campaign processing. The service is now fully normalized.https://stspg.io/pwnsd6fq63kjblip:2026-08-24T08:50:11.624-03:00Mon, 24 Aug 2026 11:50:11 +0000This incident has been resolved. The underlying configuration mapping errors, connection saturation, and TLS handshake failures have been fully addressed. All system services, messaging traffic, and affected clusters have been restored to full operation. Continuous monitoring remains active to ensure system stability.https://stspg.io/87py3gzdb9lrblip:2026-08-20T09:50:40.000-03:00Thu, 20 Aug 2026 12:50:40 +0000The email provider's corporate account experienced a temporary access block, affecting the delivery of login emails, reports, and system notifications. We have implemented the changes requested by the provider and are configuring additional safeguards for other platform features, as well as setting up preventive alerts to ensure a rapid response should the issue recur. We are implementing a new configuration to restructure workflows, ensuring that any email delivery inconsistencies do not impact or compromise other system functions. Preventive alert rules have been established to immediately notify the technical team if this behavior recurs with the provider. Communication channels and technical investigations involving both the provider and internal teams remain active to ensure the situahttps://stspg.io/63sgqs044ydwblip:2026-08-06T17:47:35.614-03:00Thu, 06 Aug 2026 20:47:35 +0000We identified that customers were experiencing slow bot response times, with delays ranging from 10 seconds to a full minute. The technical team mobilized to validate the issue and investigate the environment's logs. We performed a rollback of the application update that had been intended to improve the platform. We appreciate everyone's patience and cooperation while we addressed this situation.https://stspg.io/n1svkhbkbsgsblip:2026-08-05T12:58:45.000-03:00Wed, 05 Aug 2026 15:58:45 +0000The environment has been fully restored to normal and is stable, with message flow and history back to normal. Our technical teams increased the processing capacity of the messaging queues to eliminate bottlenecks and resolved discrepancies regarding message history persistence. Normal operations were restored at 9:50 PM yesterday, and the system remained under continuous monitoring until 9:30 AM today to fully validate performance. The emergency response has concluded, and the platform remains under standard preventive monitoring.https://stspg.io/yhkqjp3t9gwpblip:2026-07-24T18:00:27.000-03:00Fri, 24 Jul 2026 21:00:27 +0000Informamos que o incidente foi concluído. O envio de mensagens via BSUID através da API foi totalmente restabelecidohttps://stspg.io/3vm6cfndclc9blip:2026-06-23T20:09:56.293-03:00Tue, 23 Jun 2026 23:09:56 +0000This incident has been resolved.https://stspg.io/krk9l3fwrtk4blip:2026-06-16T11:40:11.000-03:00Tue, 16 Jun 2026 14:40:11 +0000The incident affecting media message delivery through the WhatsApp channel has been resolved. We observed a significant reduction in errors starting at approximately 13:50 (GMT-3), and subsequent validation tests were completed successfully without further issues. After further investigation, Meta informed us that an internal issue related to its Forward Proxy service had been identified and resolved. The service has remained stable since then, and no new impacts have been observed. This incident is now considered resolved.https://stspg.io/rfxzdfpvm1f3blip:2026-06-12T10:30:04.000-03:00Fri, 12 Jun 2026 13:30:04 +0000The Meta API has been restored: https://metastatus.com/whatsapp-business-apihttps://stspg.io/9cc349nncnb5blip:2026-06-01T22:50:12.223-03:00Tue, 02 Jun 2026 01:50:12 +0000This incident has been resolved.https://stspg.io/j3g1jpyhd2vjblip:2026-05-05T15:51:44.031-03:00Tue, 05 May 2026 18:51:44 +0000This incident has been resolved.https://stspg.io/t886k4bx7qydblip:2026-05-05T13:54:44.037-03:00Tue, 05 May 2026 16:54:44 +0000This incident has been resolved.https://stspg.io/tb9nqqgyqb7hblip:2026-05-05T11:52:43.995-03:00Tue, 05 May 2026 14:52:43 +0000This incident has been resolved.https://stspg.io/wk4nyt9w8xhmblip:2026-04-22T10:37:00.000-03:00Wed, 22 Apr 2026 13:37:00 +0000The issue affecting AI agents has been resolved after reverting recent changes, restoring normal functionality. The root cause is still under investigation, and we are continuing internal analysis to fully understand the scenario. No further impact is expected.https://stspg.io/kb82sggg3qfsblip:2026-04-08T09:26:46.833-03:00Wed, 08 Apr 2026 12:26:46 +0000The issue affecting ticket distribution and performance on Blip Desk has been resolved. Customers experienced difficulties handling tickets and slowness when accessing the platform. The root cause was identified and corrected, and the service is now fully operational.https://stspg.io/q9h2dzc6l112blip:2026-04-02T08:19:58.383-03:00Thu, 02 Apr 2026 11:19:58 +0000The issue affecting AI-powered bots has been resolved. During the incident, users may have experienced missing responses from bots. The service is now fully restored and operating normally.https://stspg.io/lyz3z3yzx7fvblip:2026-03-01T21:56:14.445-03:00Mon, 02 Mar 2026 00:56:14 +0000This incident has been resolved.https://stspg.io/dmw0yjvzng62blip:2026-02-23T10:19:06.000-03:00Mon, 23 Feb 2026 13:19:06 +0000The incident affecting contact search functionality in bots has been resolved. The root cause was identified as high resource consumption in the search component. After technical adjustments, performance indicators have remained within expected levels. We will continue monitoring the platform to ensure ongoing stability.https://stspg.io/0k3hr8shj04dblip:2026-02-03T16:21:00.000-03:00Tue, 03 Feb 2026 19:21:00 +0000The incident has been resolved. We observed that the environment remained stable and we did not find any other errors.https://stspg.io/vk4vjbplgsnyblip:2026-01-20T10:31:06.997-03:00Tue, 20 Jan 2026 13:31:06 +0000This incident has been resolved.https://stspg.io/6m3rrsk3q0bxblip:2026-01-19T08:40:20.000-03:00Mon, 19 Jan 2026 11:40:20 +0000This incident has been resolved.https://stspg.io/yntyfhmhrvk3blip:2025-12-19T09:33:24.640-03:00Fri, 19 Dec 2025 12:33:24 +0000The incident has been removed from the vendor's Status Page. The environment remains stable.https://stspg.io/8n0ggqxx1zlgblip:2025-12-11T11:26:13.000-03:00Thu, 11 Dec 2025 14:26:13 +0000What happened and what was the impact on customers: We identified a failure in the AI application. As a result, customers experienced a failure in the messages from the AI-powered bots. Actions taken: Update of the expired token Restart Rollout in all pods Monitoring of metrics after restarts Failure occurrences: Start of failure: 11/12/2025 8:10 AM (GMT-3) Fault resolution: 11/12/2025 10:10 AM (GMT-3) Root cause The failure was caused by instabilities resulting from expired credentials on an external service, which temporarily impacted the bot's operation.https://stspg.io/bj2jn92wy9q0blip:2025-12-10T10:46:13.000-03:00Wed, 10 Dec 2025 13:46:13 +0000This incident has been resolved.https://stspg.io/db7p2dlb8ws1blip:2025-12-10T09:15:51.000-03:00Wed, 10 Dec 2025 12:15:51 +0000This incident has been resolved.https://stspg.io/5gb2z8q51664blip:2025-12-05T06:24:54.571-03:00Fri, 05 Dec 2025 09:24:54 +0000This incident has been resolved.https://stspg.io/437ljwjvmw44blip:2025-12-04T08:30:00.000-03:00Thu, 04 Dec 2025 11:30:00 +0000This incident has been resolved.https://stspg.io/0h7m0z9r1tnkblip:2025-11-24T10:12:00.000-03:00Mon, 24 Nov 2025 13:12:00 +0000O cenário foi normalizado e uma solução para mitigar problemas futuros está sendo desenvolvida.https://stspg.io/q5q35j5ksvdpblip:2025-11-06T08:00:10.000-03:00Thu, 06 Nov 2025 11:00:10 +0000This incident has been resolved.https://stspg.io/f0zz0s5d9qbpblip:2025-10-29T13:18:54.341-03:00Wed, 29 Oct 2025 16:18:54 +0000This incident has been resolved.