https://approjects-vendor-status-watch.static.hf.space/v/brightly-software.htmlIncidents from Brightly Software's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/fb95472psq0qbrightly-software:2026-09-16T08:12:32.176-04:00Wed, 16 Sep 2026 12:12:32 +0000We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Brightly Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored. Thank you for your patience, and we apologize for the inconvenience. Please email ams-support.si@siemens.com if you have any questions and a member of our team will respond to you as quickly as possiblehttps://stspg.io/gp8t6sgwjdn5brightly-software:2026-09-15T08:26:13.876-04:00Tue, 15 Sep 2026 12:26:13 +0000We are continuing to investigate an issue where some users are getting http 429 errors when Street Works are transferred between Confirm and Street Manager. When this happens Confirm retries and transfers the data successfully. We are working with Street Manager to investigate changes made and are working to resolve this issue as soon as possible. We will continue to post updates on this page. Please contact ams-confirm-support.si@siemens.com if you have any questions.https://stspg.io/hd1qzsz78kbwbrightly-software:2026-09-15T07:34:13.861-04:00Tue, 15 Sep 2026 11:34:13 +0000This issue has been resolved. Thank you for your patience. Please contact ams-assetessentials-support.si@siemens.com if you have any questions.https://stspg.io/k2rlzrsv7gppbrightly-software:2026-09-10T11:06:31.392-04:00Thu, 10 Sep 2026 15:06:31 +0000This issue has been resolved. Thank you for your patience. Please contact ams-assetessentials-support.si@siemens.com if you have any questions.https://stspg.io/9jcs8rys832tbrightly-software:2026-08-28T10:23:35.314-04:00Fri, 28 Aug 2026 14:23:35 +0000This issue has been resolved. Thank you for your patience. Please contact ams-assetessentials-support.si@siemens.com if you have any questions.https://stspg.io/klb6vg8z3jknbrightly-software:2026-08-26T08:52:57.216-04:00Wed, 26 Aug 2026 12:52:57 +0000This issue has been resolved. Thank you for your patience. Please contact ams-confirm-support.si@siemens.com if you have any questions. This update was posted at 17:53 BST on 26 August 2026.https://stspg.io/hznj4tkvxhm0brightly-software:2026-08-20T08:12:43.198-04:00Thu, 20 Aug 2026 12:12:43 +0000This incident has been resolved.https://stspg.io/1ddrqbfd4xvnbrightly-software:2026-08-11T09:58:31.569-04:00Tue, 11 Aug 2026 13:58:31 +0000This issue has been resolved. Thank you for your patience. Please contact ams-events-support.si@siemens.com if you have any questions.https://stspg.io/484h6b3qsdldbrightly-software:2026-07-20T11:55:55.000-04:00Mon, 20 Jul 2026 15:55:55 +0000This issue has been resolved. Thank you for your patience. Please contact ams-assetessentials-support.si@siemens.com if you have any questions.https://stspg.io/prs8qyhgcfv0brightly-software:2026-07-06T16:09:21.706-04:00Mon, 06 Jul 2026 20:09:21 +0000We are continuing to investigate an issue that is preventing Canadian clients from accessing TheWorxHub using 'clientname.theworxhub.ca' URLs. At this time, we cannot confirm whether the previous URL will be restored, so users should use the currently supported URL going forward to ensure uninterrupted access: 'clientname.theworxhub.com' We recommend updating any bookmarks, shortcuts, or saved links to the supported URL above. We sincerely apologize for the inconvenience and understand how important consistent access is for your teams. We are taking this seriously and are strengthening our internal domain management processes to help prevent similar issues going forward. We will share additional updates as we have more information. Please contact ams-support.si@siemens.com if you havehttps://stspg.io/sn8xdpc3k5rmbrightly-software:2026-07-03T10:17:10.000-04:00Fri, 03 Jul 2026 14:17:10 +0000We have resolved the issue that was causing users to receive a certificate-based authentication error when logging in to Confirm Enterprise. The resolution has been validated with affected clients, and services are now operating as expected. We apologise for any inconvenience or disruption this issue may have caused and thank you for your patience while we worked to restore normal service. Update: 3 Jul 2026 17:34 BSThttps://stspg.io/8gjwc3tjwvmnbrightly-software:2026-06-26T17:16:14.495-04:00Fri, 26 Jun 2026 21:16:14 +0000This issue has been resolved and support channels are operational. Thank you for your patience. Please contact support@brightlysoftware.com if you have any questions.https://stspg.io/hxyjh5m3l874brightly-software:2026-06-19T11:34:54.772-04:00Fri, 19 Jun 2026 15:34:54 +0000This incident has been resolved.https://stspg.io/09h7z3cq0h3rbrightly-software:2026-06-17T09:10:18.525-04:00Wed, 17 Jun 2026 13:10:18 +0000This issue has been resolved. Thank you for your patience. Please contact events.support@brightlysoftware.com if you have any questions.https://stspg.io/z67p44t8vpzqbrightly-software:2026-06-16T10:55:25.630-04:00Tue, 16 Jun 2026 14:55:25 +0000This incident has been resolved.https://stspg.io/y47b03k166ttbrightly-software:2026-06-15T14:29:48.125-04:00Mon, 15 Jun 2026 18:29:48 +0000The data syncing issue has been resolved, and syncing is now in progress. Please note it may take up to two hours for all data to be fully updated in Data Share and Analytics. Please contact assetessentialshelp@brightlysoftware.com if you have any questions.https://stspg.io/pyxcvk2gnyvnbrightly-software:2026-06-08T07:31:46.563-04:00Mon, 08 Jun 2026 11:31:46 +0000This issue has been resolved. Thank you for your patience. Please contact assetessentialshelp@brightlysoftware.com if you have any questions.https://stspg.io/pn8b8y1x8sdzbrightly-software:2026-05-07T08:29:18.289-04:00Thu, 07 May 2026 12:29:18 +0000Our engineers have been monitoring the application. The issue is now resolved. Thank you for your patience.https://stspg.io/3mmcgxctmzx7brightly-software:2026-04-10T09:16:08.593-04:00Fri, 10 Apr 2026 13:16:08 +0000This issue has been resolved. Thank you for your patience. Please contact support@brightlysoftware.com if you have any questions.https://stspg.io/x4wlw6kl1prqbrightly-software:2026-04-09T09:52:37.968-04:00Thu, 09 Apr 2026 13:52:37 +0000This issue has been resolved. Thank you for your patience. Please contact support@brightlysoftware.com if you have any questions.https://stspg.io/kdvcyhq12xg9brightly-software:2026-04-01T17:05:25.356-04:00Wed, 01 Apr 2026 21:05:25 +0000This issue has been resolved. Thank you for your patience. Please contact events.support@brightlysoftware.com if you have any questions.https://stspg.io/pgtplz6zhsqybrightly-software:2026-03-26T10:29:46.483-04:00Thu, 26 Mar 2026 14:29:46 +0000This issue has been resolved. Thank you for your patience. Please contact events.support@brightlysoftware.com if you have any questions.https://stspg.io/bk3mlvn7svm1brightly-software:2026-03-25T10:28:14.548-04:00Wed, 25 Mar 2026 14:28:14 +0000We have resolved the problem where users get a certificate-based authentication error when logging in to Confirm Enterprise. We apologise for the disruption it caused. Please contact confirm.support@brightlysoftware.com if you have any questions.https://stspg.io/jzw1pbcjpn8sbrightly-software:2026-03-24T10:50:49.122-04:00Tue, 24 Mar 2026 14:50:49 +0000Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!https://stspg.io/86w4j6st2qbbbrightly-software:2026-03-23T11:16:44.390-04:00Mon, 23 Mar 2026 15:16:44 +0000This issue has been resolved. Thank you for your patience. Please contact support@brightlysoftware.com if you have any questions.https://stspg.io/5zskdt9cmdgzbrightly-software:2026-03-17T10:58:13.349-04:00Tue, 17 Mar 2026 14:58:13 +0000This issue has been resolved. Thank you for your patience. Please contact our Support Team at support@brightlysoftware.com with any questions.https://stspg.io/hhwp19bk9qyvbrightly-software:2026-03-17T09:48:04.600-04:00Tue, 17 Mar 2026 13:48:04 +0000This issue has been resolved. Thank you for your patience. Please contact our Support Team at assetessentialshelp@brightlysoftware.com with any questions.https://stspg.io/xsl8mwzk871vbrightly-software:2026-03-09T08:42:39.568-04:00Mon, 09 Mar 2026 12:42:39 +0000This issue has been resolved. Thank you for your patience.https://stspg.io/xptm6rmty3bqbrightly-software:2026-03-05T09:16:14.293-05:00Thu, 05 Mar 2026 14:16:14 +0000This incident has been resolved.https://stspg.io/p28ql0lmr8w0brightly-software:2026-02-11T14:08:14.160-05:00Wed, 11 Feb 2026 19:08:14 +0000This issue has been resolved. Thank you for your patience!