https://approjects-vendor-status-watch.static.hf.space/v/databox.htmlIncidents from Databox's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/zj5rnmlk2rmsdatabox:2026-08-16T09:27:42.000-04:00Sun, 16 Aug 2026 13:27:42 +0000The GitHub integration is fully available again. As part of restoring the integration, we also introduced security improvements that give customers more control over which repositories Databox can access. Existing connections can be reconnected, and historical metric data remains available. Data from the period while the integration was unavailable may be incomplete. Thank you for your patience. If you have any questions, please reach out to our Support team via chat or help@databox.com.https://stspg.io/jd1hxn72r012databox:2026-07-16T04:18:44.000-04:00Thu, 16 Jul 2026 08:18:44 +0000The application was unreachable due to a global Amazon Web Services outage. The issue is now resolved.https://stspg.io/n77c4rmjtgnjdatabox:2026-06-22T12:39:50.493-04:00Mon, 22 Jun 2026 16:39:50 +0000We experienced an issue affecting the delivery of scheduled Scorecards. During this incident, some Scorecards were delayed and were not sent as expected between Friday, 16:00 CEST (09:00 EST) and Monday, 17:00 CEST (10:00 EST). The issue has been resolved, and all delayed Scorecards have now been successfully delivered. We will continue monitoring to ensure normal operation.https://stspg.io/16pthrmwq7sldatabox:2026-05-15T06:46:29.485-04:00Fri, 15 May 2026 10:46:29 +0000We experienced a service disruption affecting the Databox app. Due to technical issues, our web app was unavailable on Wednesday, May 13, from 02:00 to 06:38 CET (Tuesday, May 12, from 8:00 PM to 12:38 AM EST). All services have since been restored and are operating normally.https://stspg.io/gcwvf17szggqdatabox:2026-03-10T09:34:37.057-04:00Tue, 10 Mar 2026 13:34:37 +0000We experienced a service disruption affecting the Databox app. During this incident, the application was unavailable, resulting in an outage across all services. The Databox app was inaccessible during the following period: Tuesday, 13:58–14:06 CET (08:58–09:06 EST) All services have since been restored and are operating normally.https://stspg.io/9bb482d0bmsldatabox:2026-03-06T06:14:00.253-05:00Fri, 06 Mar 2026 11:14:00 +0000The issue affecting outgoing emails has been resolved. Scheduled notifications, password reset emails, and user invitation emails are sending normally. We will continue monitoring.https://stspg.io/fy5c48ztzf54databox:2026-02-06T04:48:35.561-05:00Fri, 06 Feb 2026 09:48:35 +0000We experienced a service disruption affecting the Databox app. During this incident, the application was unavailable, resulting in an outage across all services. The Databox app was inaccessible during the following periods: Friday, 00:37–01:12 CET (Thursday, 6:37–7:12 PM EST) Friday, 04:35–04:50 CET (Thursday, 10:35–10:50 PM EST) All users attempting to access the Databox app during these periods were impacted. As a result, regular data syncing may have been delayed, the first scheduled sync of the day may have been missed, and some notifications may have been delayed or not delivered. All services have since been restored and are operating normally.https://stspg.io/49ts3d8ybgfxdatabox:2026-02-03T07:13:01.164-05:00Tue, 03 Feb 2026 12:13:01 +0000Metric syncing is fully operational. The earlier Google Analytics 4 rate limit errors have been mitigated, and the issue is now resolved. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.https://stspg.io/xk0pk9jjj81zdatabox:2025-11-06T07:35:52.724-05:00Thu, 06 Nov 2025 12:35:52 +0000The issue has been resolved. Scheduled syncs are now being performed as expected again. Thank you for your patience and understanding. If you have any questions, please reach out to our Support services via chat or help@databox.com.https://stspg.io/9sxx5r2cct40databox:2025-11-05T08:24:00.309-05:00Wed, 05 Nov 2025 13:24:00 +0000The issue has been resolved. The Reddit Ads metrics are now syncing normally again. If you have any questions for us, please reach out to our Support services via chat or help@databox.com.https://stspg.io/wfnzh1jdhyvgdatabox:2025-10-20T05:49:07.145-04:00Mon, 20 Oct 2025 09:49:07 +0000AWS has resolved the reported outage. Our monitoring confirms that all systems are stable and operating normally. We’ll continue to keep an eye on performance, but no further impact is expected at this time.https://stspg.io/rvsnfwh0wwc6databox:2025-10-19T14:49:11.248-04:00Sun, 19 Oct 2025 18:49:11 +0000On Saturday, October 18, an issue occurred that prevented new data from being written to the warehouse. This caused dataset metric preparation processes to stop temporarily. Issues occurred between 2.30 AM EDT and 11:15 AM EDT (8.30 AM CET and 5.15 PM CET). Thank you for your patience and understanding. If you have any questions, please reach out to our Support services via chat or help@databox.com.https://stspg.io/n1hws5sdg3d6databox:2025-10-07T09:09:20.784-04:00Tue, 07 Oct 2025 13:09:20 +0000Issue has been resolved. The app can now be accessed normally. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.https://stspg.io/9z164h15kt9sdatabox:2025-10-02T09:59:57.528-04:00Thu, 02 Oct 2025 13:59:57 +0000After monitoring the Xero integrations for a while, we can confirm that the issue is resolved. The Xero data sources are now connected, new Xero connections can be added and data is syncing normally for Xero metrics. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.https://stspg.io/zxx5qp3wtvnfdatabox:2025-09-25T03:35:13.870-04:00Thu, 25 Sep 2025 07:35:13 +0000Our Security team, together with an external cybersecurity service provider, has concluded an investigation connected to suspicious activity involving a limited number of Databox customer connections with Salesforce. We have not identified any evidence that any customer’s Databox account or personal data was compromised. That makes this incident resolved, the Salesforce integration has been removed as a precaution measurement and will not be available until further notice. This means existing Salesforce connections are disabled in Databox and new connections cannot be established. We are working on re-enabling the Salesforce integration and will keep you updated once it’s available again.https://stspg.io/c5bn72grtrrjdatabox:2025-09-10T07:57:52.977-04:00Wed, 10 Sep 2025 11:57:52 +0000The release and migration are now complete. All related issues have been resolved and should no longer occur. If you have any questions for us, please reach out to our Support services via chat or help@databox.com.https://stspg.io/tft1gy3zd1lkdatabox:2025-08-29T15:01:54.268-04:00Fri, 29 Aug 2025 19:01:54 +0000The issue has been resolved. The datasets feature now works as expected. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.