https://approjects-vendor-status-watch.static.hf.space/v/ellucian.htmlIncidents from Ellucian's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/kqk5plhgf85dellucian:2026-09-02T11:11:43.800-04:00Wed, 02 Sep 2026 15:11:43 +0000Ellucian has resolved an issue affecting Ellucian Insights and Ellucian Intelligent Processes (EIP) for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/j9ks3jrmb830ellucian:2026-08-20T10:49:45.060-04:00Thu, 20 Aug 2026 14:49:45 +0000Ellucian has resolved an issue affecting Smart Plan for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/txg7h826l1ftellucian:2026-08-06T09:19:15.124-04:00Thu, 06 Aug 2026 13:19:15 +0000Mitigation strategies have been applied and Insights' transformation jobs are now completing within expected timeframes. Ellucian is continuing to monitor transformation execution. Thank You, Your Ellucian Teamhttps://stspg.io/mf7cn7tn7knyellucian:2026-08-05T14:10:15.625-04:00Wed, 05 Aug 2026 18:10:15 +0000The short-term mitigations have been validated and operations are validated as returning to stable function. The team will continue to monitor the overall health of our core services over the remainder of this week. Thank You, Your Ellucian Teamhttps://stspg.io/0m5pxj8vvw6rellucian:2026-07-23T12:28:10.645-04:00Thu, 23 Jul 2026 16:28:10 +0000Microsoft fixed the issue causing the Azure outage. At this time the Ellucian Student Financial Success line of products is back online. Thank You, Your Ellucian Teamhttps://stspg.io/2tkzm9ltfv1wellucian:2026-07-14T11:54:03.232-04:00Tue, 14 Jul 2026 15:54:03 +0000Ellucian has resolved an issue affecting Ellucian Forms for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/0j4mb0mlqrf8ellucian:2026-06-23T21:34:12.745-04:00Wed, 24 Jun 2026 01:34:12 +0000Ellucian has resolved an issue affecting Insights for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/rs1vvq1z1dqrellucian:2026-05-26T15:27:36.736-04:00Tue, 26 May 2026 19:27:36 +0000Ellucian has resolved an issue affecting workflows for some Ellucian Recruit customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/1049l97yt65pellucian:2026-05-21T11:05:42.000-04:00Thu, 21 May 2026 15:05:42 +0000Ellucian has resolved an issue affecting workflows for some Ellucian Recruit customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/ws23m2ptvk3cellucian:2026-05-14T12:03:49.000-04:00Thu, 14 May 2026 16:03:49 +0000Ellucian has resolved an issue affecting email and workflows in Advance, Advise and Recruit for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/ttnqh0tk7tftellucian:2026-05-06T10:47:08.919-04:00Wed, 06 May 2026 14:47:08 +0000Ellucian Engineers have implemented the solution to this issue, and all production services have been restored.https://stspg.io/0qkwv2nb0dkyellucian:2026-04-10T11:42:45.626-04:00Fri, 10 Apr 2026 15:42:45 +0000Ellucian has resolved an issue affecting Ellucian Forms for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/qn1nh238yf1sellucian:2026-03-26T10:48:10.000-04:00Thu, 26 Mar 2026 14:48:10 +0000Ellucian has resolved an issue affecting Colleague Document download for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/1ttcsbdxk68qellucian:2026-03-18T12:08:11.813-04:00Wed, 18 Mar 2026 16:08:11 +0000Ellucian has resolved an issue affecting Person Manager for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/v6p93jzf49x2ellucian:2026-03-14T08:36:34.928-04:00Sat, 14 Mar 2026 12:36:34 +0000Ellucian has resolved an issue affecting Elevate for some customers in Canada. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/qs5fvkmfr1ggellucian:2026-03-01T10:08:43.275-05:00Sun, 01 Mar 2026 15:08:43 +0000Ellucian continues to work with AWS as we recover from the recent AWS outage that impacted our Middle East customers and certain services. Impact is now limited, and we will communicate directly with the small number of customers still affected moving forward. There will be no further updates for this incident on the Status Page.https://stspg.io/034x6wqcsmgyellucian:2026-02-20T11:19:46.493-05:00Fri, 20 Feb 2026 16:19:46 +0000The regions of CA, and EU are fully restored and schedules are triggering again.https://stspg.io/0ynvp16z2ywgellucian:2026-02-19T11:33:13.732-05:00Thu, 19 Feb 2026 16:33:13 +0000Ellucian has resolved an issue affecting Person Manager for some customers with intermittent performance issues. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Teamhttps://stspg.io/fyhgzqjjkh78ellucian:2026-02-16T05:00:00.000-05:00Mon, 16 Feb 2026 10:00:00 +0000AWS performed an unscheduled minor upgrade of the PostgreSQL database, resulting in brief database downtime. During this window, Customer Data Connect pipeline runs experienced a momentary impact. All services are now operating normally.https://stspg.io/nfzrf4k4gm43ellucian:2026-02-06T17:30:00.000-05:00Fri, 06 Feb 2026 22:30:00 +0000Ellucian has identified and resolved the issue that was temporarily affecting some users on the Experience Dashboard. Some Data Connect jobs were also interrupted or did not start at the scheduled time. Service has been restored to normal. Access to Ethos, Data Connect, Insights, and EIP may have been temporarily impacted during this time.https://stspg.io/h0mg7jfpzc1xellucian:2026-01-22T11:02:00.945-05:00Thu, 22 Jan 2026 16:02:00 +0000Ellucian Engineers remediated an issue impacting ILP processing, the system stabilized, message processing resumed at normal rates, and the backlog was cleared of all actionable messages. We will continue to closely monitor performance.https://stspg.io/4jj0jrfvftjnellucian:2026-01-12T17:12:39.792-05:00Mon, 12 Jan 2026 22:12:39 +0000Some customers experienced intermittent slow response times for Ethos API calls. Ellucian engineers investigated and confirmed that response times have recovered. We will continue to closely monitor the environment.https://stspg.io/mt969n8jb436ellucian:2025-12-11T11:25:12.835-05:00Thu, 11 Dec 2025 16:25:12 +0000Ellucian engineers resolved an issue impacting Experience cards. Normal system performance was restored and closely monitored overnight, engineers will continue to monitor the service.https://stspg.io/r1slxtx5ypmwellucian:2025-11-18T09:40:23.780-05:00Tue, 18 Nov 2025 14:40:23 +0000We closely monitored the widespread issue that Cloudflare was experiencing today. While we are unaware of any impacts to Ellucian SaaS or Cloud systems, it was possible that you may have experienced some intermittent issues until Cloudflare resolved the issue. Cloudflare updated that they implemented a fix and presently Cloudflare services are operating normally, they are no longer observing elevated errors or latency across the network. If you have any issues please submit a case to support. Thank you.https://stspg.io/z5xzpmfllx7yellucian:2025-11-04T09:52:42.226-05:00Tue, 04 Nov 2025 14:52:42 +0000Ellucian engineers have resolved the issue impacting Insights population jobs. Normal system performance has been restored.https://stspg.io/5k8f2nccy9tgellucian:2025-10-29T13:08:30.839-04:00Wed, 29 Oct 2025 17:08:30 +0000Ellucian is aware of an issue reported by Microsoft that Azure Front Door experienced issues resulting in a loss of connectivity to some services. Microsoft updated that they took remediation actions to restore access to the Azure management portal, they continue to see signs of recovery as they route traffic through health nodes. They anticipate full mitigation within the next four hours. Ellucian will continue to monitor. Please submit a ticket if any additional issues are encountered. Microsoft will continue to provide updates via https://azure.status.microsoft/en-us/status.https://stspg.io/k6htn2vsjqs5ellucian:2025-10-20T06:21:00.915-04:00Mon, 20 Oct 2025 10:21:00 +0000All Ellucian cloud services have been restored. We continue to monitor AWS for further issues.https://stspg.io/jnl3yf0hmvwpellucian:2025-10-14T21:43:35.838-04:00Wed, 15 Oct 2025 01:43:35 +0000The authentication issues have been resolved.https://stspg.io/1cjvjp3vqmdhellucian:2025-09-16T11:14:24.340-04:00Tue, 16 Sep 2025 15:14:24 +0000Engineering teams remediated the issue impacting ILP real-time and bulk job processing, ILP is fully operational.https://stspg.io/wmrpy84vnk56ellucian:2025-08-19T11:49:58.819-04:00Tue, 19 Aug 2025 15:49:58 +0000The intermittent latency issues have been fully resolved and Experience is fully operational.