https://approjects-vendor-status-watch.static.hf.space/v/flatfile.htmlIncidents from Flatfile's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/x39xk6pyx9gdflatfile:2026-09-15T07:51:25.057-07:00Tue, 15 Sep 2026 14:51:25 +0000This incident has been resolved.https://stspg.io/2rgkfh495dprflatfile:2026-09-14T08:35:03.607-07:00Mon, 14 Sep 2026 15:35:03 +0000This incident has been resolved.https://stspg.io/f66p3yqpshwbflatfile:2026-09-02T07:34:00.000-07:00Wed, 02 Sep 2026 14:34:00 +0000This incident has been resolved.https://stspg.io/hgd39cllg3m5flatfile:2026-06-10T10:28:36.469-07:00Wed, 10 Jun 2026 17:28:36 +0000Timestamp: 16:46 UTC to 17:25 UTChttps://stspg.io/ct0y8txl3w5wflatfile:2026-06-10T10:00:13.561-07:00Wed, 10 Jun 2026 17:00:13 +0000Retroactive: Occurred Tue Jun 9, 2026 16:48:14 UTC to Wed Jun 10, 2026 12:02 UTC , Resolvedhttps://stspg.io/ptq1mrw50qpgflatfile:2026-05-29T10:10:55.518-07:00Fri, 29 May 2026 17:10:55 +00002026-05-29 13:45 UTC to 14:12 UTC Customers experienced intermittent failures when uploading and processing workbook files. The issue was traced to elevated resource utilization on internal processing workers, which caused a backlog in our job queue and prevented files from completing extraction. Our team identified the problem, restarted the affected services, and confirmed full restoration of functionality. We are implementing infrastructure improvements to prevent recurrence under similar load conditions.https://stspg.io/pjtwdgdzs5qrflatfile:2026-05-29T10:06:47.680-07:00Fri, 29 May 2026 17:06:47 +00002026-05-28 23:14 UTC to 2026-05-29 00:19 UTC Customers experienced intermittent failures when uploading and processing workbook files. The issue was traced to elevated resource utilization on internal processing workers, which caused a backlog in our job queue and prevented files from completing extraction. Our team identified the problem, restarted the affected services, and confirmed full restoration of functionality. We are implementing infrastructure improvements to prevent recurrence under similar load conditions.https://stspg.io/q4h2vtwnzgjcflatfile:2026-04-10T10:24:25.461-07:00Fri, 10 Apr 2026 17:24:25 +0000This incident has been resolved.https://stspg.io/5gbgv9k9cmw9flatfile:2026-02-02T07:07:54.152-08:00Mon, 02 Feb 2026 15:07:54 +0000This incident has been resolved.https://stspg.io/44dr386pmsl9flatfile:2025-12-18T08:31:38.204-08:00Thu, 18 Dec 2025 16:31:38 +0000This incident has been resolved.https://stspg.io/qkf62jcj3jswflatfile:2025-12-18T05:32:20.240-08:00Thu, 18 Dec 2025 13:32:20 +0000The incident has been resolved.https://stspg.io/6xwkz7m03rt1flatfile:2025-11-18T06:06:10.753-08:00Tue, 18 Nov 2025 14:06:10 +0000This incident has been resolved.https://stspg.io/1l1gyvyhlqlnflatfile:2025-11-11T11:52:59.235-08:00Tue, 11 Nov 2025 19:52:59 +0000This incident has been resolved.https://stspg.io/snd4jq552pjqflatfile:2025-11-06T07:44:31.847-08:00Thu, 06 Nov 2025 15:44:31 +0000This incident has been resolved.https://stspg.io/6blf4xd1mj36flatfile:2025-11-04T08:15:57.841-08:00Tue, 04 Nov 2025 16:15:57 +0000# Incident Overview **Date and Time of Incident:** November 4 08:15 PST - 10:51 PST **Nature of Incident:** Exhausted Database Connections due to Thawing Expired Workbooks **Services Affected:** Flatfile Platform US Region ## Details of the Incident On November 4 a daily event expired a large number of workbooks. Many of the expired workbooks had been backed up and moved to cold storage. The expiry event caused these workbooks to first thaw before being marked as expired and purged. This led to elevated database connections growing for a period of time that ultimately exhausted database resources at approximately 8:15 PST. This caused intermittent service degradations across the platform that manifested as API requests randomly failing when the API was unable to open a database connechttps://stspg.io/76rdfpwpbdqmflatfile:2025-10-23T03:13:59.689-07:00Thu, 23 Oct 2025 10:13:59 +0000A fix hashttps://stspg.io/8mvp7d6tt27nflatfile:2025-09-12T08:32:54.000-07:00Fri, 12 Sep 2025 15:32:54 +0000This incident has been resolved.https://stspg.io/4573v9btvhqmflatfile:2025-08-28T11:10:07.885-07:00Thu, 28 Aug 2025 18:10:07 +0000This incident has been resolved.https://stspg.io/hjy5ny1y7sbzflatfile:2025-08-21T20:58:03.036-07:00Fri, 22 Aug 2025 03:58:03 +0000This incident has been resolved.https://stspg.io/34b1fqk9bj97flatfile:2025-08-21T11:18:26.239-07:00Thu, 21 Aug 2025 18:18:26 +0000This incident has been resolved.https://stspg.io/4mgvpqrgy80cflatfile:2025-08-19T16:32:56.702-07:00Tue, 19 Aug 2025 23:32:56 +0000This incident has been resolved.