GitBook incidents — Vendor Status Watch

App and published docs unavailable [resolved]

Sat, 05 Sep 2026 18:56:14 +0000

The incident is now fully resolved, all services are now up and stable.

GitHub outage affecting Git Sync [resolved]

Mon, 17 Aug 2026 13:56:04 +0000

The GitHub operations should be returning to normal as its service is back online. We’ll keep monitoring for any updates to the incident. GitHub Incident status:

GitBook webapp is returning 500 [resolved]

Thu, 25 Jun 2026 11:34:57 +0000

The incident has been resolved and systems are fully operational.

Sites are failing intermittently with 500 Internal Server Error [resolved]

Mon, 22 Jun 2026 14:58:06 +0000

The fix released has solved the issue, all systems should be operational now.

Increased API error rate [resolved]

Tue, 02 Jun 2026 14:40:51 +0000

The incident has been resolved, all systems have returned to normal.

Degraded database performance [resolved]

Fri, 08 May 2026 15:52:44 +0000

The fix has improved the performance back to their normal levels.

500 errors on some *.gitbook.io published sites [resolved]

Mon, 04 May 2026 11:55:06 +0000

We issued a fix and have monitored the results of that fix. Pages are now loading at normal rates and our logs are looking healthy.

Git Sync executions are delayed due to third-party outage [resolved]

Wed, 15 Apr 2026 15:34:16 +0000

The Inngest incident causing Git Sync delays has been resolved. Everything should be back to normal! Please note that any syncs that didn't go through during the incident won't be retried automatically, so you'll need to push again to trigger a new sync. If you're still seeing any issues, reach out and we'll take a look!

Degraded API performance [resolved]

Fri, 27 Mar 2026 14:43:39 +0000

Indicators are pointing to a healthy state now after the fix. Everything should be operating well.

Documentation sites with a custom domain returned a 404 error [resolved]

Fri, 06 Mar 2026 16:56:58 +0000

Between 14:36 and 14:43 UTC, all GitBook documentation sites using a custom domain were returning a 404 "Not Found" error, making documentation unavailable to users. The issue was caused by a problem introduced by an upstream provider that affected our deployment. The incident was resolved by rolling back the deployment, after which all sites were confirmed to be fully operational.

Site wide outage [resolved]

Thu, 26 Feb 2026 17:15:40 +0000

Both the application and published content have recovered fully after the fix was released and should be working as expected.

App and Public content failures due to Cloudflare outage [resolved]

Fri, 05 Dec 2025 09:12:43 +0000

[Cloudflare have resolved](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q) the incident and we have seen full recovery of public content and the app.

Intermittent change request failures [resolved]

Tue, 18 Nov 2025 12:55:36 +0000

Cloudflare has [confirmed](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) that the incident has now been resolved, and we are seeing that change requests are working as expected.

Public content not loading or taking longer to load [resolved]

Mon, 20 Oct 2025 09:16:02 +0000

GitBook is back to normal and fully functional.

All AI based features including GitBook Assistant or AI search are failing with "something went wrong" [resolved]

Tue, 16 Sep 2025 07:07:32 +0000

The issue was identified and fixed. All AI features are working as expected.