https://approjects-vendor-status-watch.static.hf.space/v/granicus.htmlIncidents from Granicus's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/kzgc993z2265granicus:2026-09-11T09:02:04.127-06:00Fri, 11 Sep 2026 15:02:04 +0000Granicus Engineering has restored the affected Simpleview CRM services, and automated processing functions are operating normally. Customers may have experienced delays with integration related synchronizations, scheduled reports, and other automated CRM processing activities during the incident. Service has been restored, and engineering teams continue to monitor the environment to ensure stability. We appreciate your patience while our teams worked to resolve this issue.https://stspg.io/m3z2gmpf6zzhgranicus:2026-09-09T06:40:45.867-06:00Wed, 09 Sep 2026 12:40:45 +0000Simpleview CRM login and Economic Impact Calculator (EIC) functionality have been restored. Customers should now be able to access their CRM environments and use EIC-related features normally. We apologize for the disruption and appreciate your patience while service was restored.https://stspg.io/dljmtlywkcrtgranicus:2026-09-07T06:35:17.178-06:00Mon, 07 Sep 2026 12:35:17 +0000The issue affecting IQM2 US Citizens Portals has been resolved. All services, including Meetings Portals and MinuteTraq, have been fully restored and are operating normally. The root cause was identified and corrective action has been completed. We sincerely apologize for the disruption and any inconvenience caused.https://stspg.io/mc1t71l4f2yrgranicus:2026-09-04T05:49:41.954-06:00Fri, 04 Sep 2026 11:49:41 +0000The email delivery issue affecting govService (Firmstep) customers sending to Microsoft-hosted mailboxes (Outlook / Microsoft 365) has been fully resolved. Normal service has been confirmed across all affected customers. We apologise for any inconvenience caused and thank you for your patience.https://stspg.io/vrqtwxszv2w1granicus:2026-09-03T13:00:25.814-06:00Thu, 03 Sep 2026 19:00:25 +0000Granicus Engineering teams have implemented a fix to restore affected govMeetings services. All impacted products, including MediaManager, are now operating normally. We sincerely apologize for the disruption and any inconvenience caused.https://stspg.io/qzhzft47nwvdgranicus:2026-09-03T09:36:21.447-06:00Thu, 03 Sep 2026 15:36:21 +0000Granicus engineering team has successfully resolved the project search issues affecting EngagementHQ customers in the Canada region. The search index has been rebuilt and search functionality has been fully restored. The fix has been verified and all impacted services are operating normally. We apologize for the disruption and thank you for your patience.https://stspg.io/2k26p2vry23kgranicus:2026-09-03T09:34:04.372-06:00Thu, 03 Sep 2026 15:34:04 +0000Granicus Engineering teams have implemented a fix to restore affected govMeetings services. All impacted products, including MediaManager, are now operating normally. We sincerely apologize for the disruption and any inconvenience caused.https://stspg.io/g46phzd1p17fgranicus:2026-08-31T08:49:03.757-06:00Mon, 31 Aug 2026 14:49:03 +0000The intermittent contact search and record loading issue affecting SRM OneView EE has been resolved. Our engineering teams identified and addressed the root cause, and full functionality has been confirmed across all affected environments. We sincerely apologise for any inconvenience caused.https://stspg.io/6zjhz182m1hbgranicus:2026-08-28T23:17:17.904-06:00Sat, 29 Aug 2026 05:17:17 +0000Granicus Engineering teams have identified and resolved the issue impacting govAccess Vision. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Supporthttps://stspg.io/rgztw553x53pgranicus:2026-08-28T23:05:23.539-06:00Sat, 29 Aug 2026 05:05:23 +0000Granicus Engineering teams have identified and resolved the issue impacting govAccess Vision. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Supporthttps://stspg.io/ynhxf7w2gtn3granicus:2026-08-28T23:05:23.533-06:00Sat, 29 Aug 2026 05:05:23 +0000This incident has been resolved.https://stspg.io/fxy4ynwddshkgranicus:2026-08-26T10:39:48.728-06:00Wed, 26 Aug 2026 16:39:48 +0000The issue affecting govMeetings Legistar has been fully resolved. All services have been restored and are operating normally following sustained monitoring confirmation. We apologize for the disruption and appreciate your patience throughout this incident.https://stspg.io/4zrzqspjwztmgranicus:2026-08-26T03:20:53.000-06:00Wed, 26 Aug 2026 09:20:53 +0000The issue affecting a subset of govMeetings Live Video streaming services has been fully resolved. All services have been restored and are operating normally following sustained monitoring confirmation. We apologise for the disruption and appreciate your patience throughout this incident.https://stspg.io/xpq72p16q7gcgranicus:2026-08-25T05:05:00.156-06:00Tue, 25 Aug 2026 11:05:00 +0000Granicus Engineering teams have confirmed that the service availability issue impacting GovQA has been resolved. All affected services recovered successfully, and the platform is operating normally at this time. We apologise for any inconvenience experienced and appreciate your patience while the issue was being addressed.https://stspg.io/cqgk89f27vkxgranicus:2026-08-22T04:12:56.090-06:00Sat, 22 Aug 2026 10:12:56 +0000The issue impacting govMeetings MediaManager and all dependent services including Peak, Speak Up, Votes & Commission, Legistar, and InSite has been resolved. All affected services have been restored and monitoring has confirmed stability across the platform. We sincerely apologize for any disruption this may have caused to your operations and appreciate your patience while our teams worked to restore full functionality.https://stspg.io/60dffbvzrphcgranicus:2026-08-20T15:17:01.600-06:00Thu, 20 Aug 2026 21:17:01 +0000Our Product and Engineering teams have identified an issue affecting SoundSearch transcript generation for a small subset of meeting recordings. A workaround is available while the teams prioritise a permanent resolution. If you experience this issue, please contact Granicus Support for assistance.https://stspg.io/0l42q744sr79granicus:2026-08-19T13:32:02.332-06:00Wed, 19 Aug 2026 19:32:02 +0000This incident has been resolved.https://stspg.io/h3dlh8jhq4pdgranicus:2026-08-19T13:30:56.875-06:00Wed, 19 Aug 2026 19:30:56 +0000Granicus Engineering has successfully resolved the issue with custom checkbox fields not saving in GovQA. The hotfix has been deployed and verified across all affected environments. Checkbox selections are now saving as expected. Thank you for your patience, and we apologize for any inconvenience caused.https://stspg.io/kh9f6c7ys6dmgranicus:2026-08-19T13:19:10.573-06:00Wed, 19 Aug 2026 19:19:10 +0000Granicus Engineering teams have identified and resolved the issue affecting a subset of govAccess Vision websites. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.https://stspg.io/04drrq38b6khgranicus:2026-08-18T01:45:09.000-06:00Tue, 18 Aug 2026 07:45:09 +00001015 GMT The Granicus Engineering team has identified and implemented a fix for the issue affecting user login to Simpleview EU DMS and ECMS. All services have been restored and are operating normally. We apologise for any inconvenience caused and thank you for your patience while our teams worked to resolve the issue.https://stspg.io/wxzvjc56g842granicus:2026-08-17T11:36:02.231-06:00Mon, 17 Aug 2026 17:36:02 +0000This incident has been resolved.https://stspg.io/qhy5pq08yv1zgranicus:2026-08-14T03:10:59.525-06:00Fri, 14 Aug 2026 09:10:59 +0000The issue impacting GovQA public-facing portals has been resolved. All affected services have been restored and are operating normally. We sincerely apologize for the inconvenience caused and any disruption to your operations. Thank you for your patience while our teams worked to resolve this matter.https://stspg.io/mgmx06hbd87mgranicus:2026-08-11T19:08:32.225-06:00Wed, 12 Aug 2026 01:08:32 +0000Our Engineering team has identified auto-play not working for a very small subset of users viewing a live feed via Google Chrome internet browsers. If the browser does not auto-play the feed, click the video feed to start playing. If you have any further questions, please contact Granicus Support.https://stspg.io/wtmxq6fkfjblgranicus:2026-08-04T22:56:25.611-06:00Wed, 05 Aug 2026 04:56:25 +0000The connectivity issue affecting the Indigov 2.0 House Production environment has been resolved, and service has been restored. We are continuing to monitor the environment to ensure stability. We apologise for any inconvenience caused and thank you for your patience while our teams worked to restore service.https://stspg.io/rq8f0920ypcvgranicus:2026-07-29T10:31:47.931-06:00Wed, 29 Jul 2026 16:31:47 +0000Granicus Engineering has completed its investigation into the intermittent issue impacting govMeetings InSite where some users received a "This document has been removed" message when accessing agendas, agenda packets, attachments, and supporting documents. Based on recent validation and monitoring, the issue is no longer being reproduced across previously affected sites and documents. Any remaining isolated document access issues appear unrelated to the broader incident and will be addressed separately as needed. We appreciate your patience while our teams worked through this issue and apologize for any inconvenience caused.https://stspg.io/jr50rljmkq6sgranicus:2026-07-28T11:38:55.684-06:00Tue, 28 Jul 2026 17:38:55 +0000Following implementation of the fix, our Technical Support team monitored the service for several hours and confirmed that it is stable and fully operational. We apologize for the disruption and appreciate your patience and partnership throughout the incident. If you have further questions or require additional support, please contact Granicus Support.https://stspg.io/bw83rm377pqbgranicus:2026-07-27T10:20:11.000-06:00Mon, 27 Jul 2026 16:20:11 +0000Following implementation of the fix, our Technical Support team monitored the service for several hours and confirmed that it is stable and fully operational. We apologize for the disruption and appreciate your patience and partnership throughout the incident. If you have further questions or require additional support, please contact Granicus Support.https://stspg.io/142h2qxsrkhdgranicus:2026-07-24T09:58:34.431-06:00Fri, 24 Jul 2026 15:58:34 +0000Following implementation of the fix, our Technical Support team monitored the service for several hours and confirmed that it is stable and fully operational. We apologize for the disruption and appreciate your patience and partnership throughout the incident. If you have further questions or require additional support, please contact Granicus Support.https://stspg.io/znj81b8v3fnxgranicus:2026-07-24T09:25:45.000-06:00Fri, 24 Jul 2026 15:25:45 +0000The issue impacting govMeetings Media Manager and Peak has been resolved. Our engineering teams have monitored the platform and have confirmed stability across all affected products.https://stspg.io/cnblcd91ypvzgranicus:2026-07-24T08:29:09.359-06:00Fri, 24 Jul 2026 14:29:09 +0000All affected Simpleview CRM sites have been restored to full service. Our engineering teams will continue to monitor for stability. We sincerely apologize for any inconvenience caused and appreciate your patience during this incident.