<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Guidewire incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/guidewire.html</link><description>Incidents from Guidewire's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Guidewire Predictive Analytics Production APAC - Sydney [maintenance]</title><link>https://stspg.io/7n40b55vr07s</link><guid isPermaLink="false">guidewire:2026-09-12T08:00:00.000Z</guid><pubDate>Sat, 12 Sep 2026 08:00:00 +0000</pubDate><description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description></item><item><title>Status Page Update: Expect Temporary Emails [maintenance]</title><link>https://stspg.io/t766zwzq7cpk</link><guid isPermaLink="false">guidewire:2026-09-04T10:00:00.000Z</guid><pubDate>Fri, 04 Sep 2026 10:00:00 +0000</pubDate><description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description></item><item><title>TeamCity Build Service Interruption in Non-Production for Integration Gateway Apps Impacting Multiple Customers Across All Regions [postmortem]</title><link>https://stspg.io/53s0jcwfdpl7</link><guid isPermaLink="false">guidewire:2026-07-28T13:48:20.724Z</guid><pubDate>Tue, 28 Jul 2026 13:48:20 +0000</pubDate><description>Please refer to the Knowledge Article at this [link ](https://community.guidewire.com/s/article/Integration-Gateway-build-failures-for-multiple-customers-due-to-third-party-repository-errors)for more information</description></item><item><title>TeamCity Build Service Interruption in Non-Production Environments Affecting Multiple Customers in All Regions [postmortem]</title><link>https://stspg.io/j5j6dx8c84pz</link><guid isPermaLink="false">guidewire:2026-07-20T09:32:10.430Z</guid><pubDate>Mon, 20 Jul 2026 09:32:10 +0000</pubDate><description>Please refer to the Knowledge Article via this [link ](https://community.guidewire.com/s/article/Several-Customers-Reported-TeamCity-Build-Failures-Caused-by-Problems-Downloading-the-JaCoCo-Agent)for more information.</description></item><item><title>GWCP Deployment Service Interruption Affecting Multiple Customers in NPE and PREPROD for AMER Regions [postmortem]</title><link>https://stspg.io/rp1k92w7fbjp</link><guid isPermaLink="false">guidewire:2026-07-17T21:04:54.014Z</guid><pubDate>Fri, 17 Jul 2026 21:04:54 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/Non-production-Deployments-Failing-with-password-authentication-failed-Database-Errors-for-Multiple-Customers) for more information.</description></item><item><title>InsuranceNow (Classic &amp; GWCP Customers) – Issues With Forgot Password And Email Support Affecting Multiple Customers In AMER [postmortem]</title><link>https://stspg.io/jfcqkyywf5c0</link><guid isPermaLink="false">guidewire:2026-06-12T19:27:40.641Z</guid><pubDate>Fri, 12 Jun 2026 19:27:40 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/InsuranceNow-Email-Support-and-Password-Reset-Failures-Due-to-Deprecated-reCAPTCHA-Endpoint) for more information.</description></item><item><title>AWS Service Interruptions [resolved]</title><link>https://stspg.io/nht4sxpzjsc8</link><guid isPermaLink="false">guidewire:2026-05-08T10:42:16.000Z</guid><pubDate>Fri, 08 May 2026 10:42:16 +0000</pubDate><description>The issue has been resolved.</description></item><item><title>CDA Daily Load Service with Basic Profile Interruption Affecting Multiple Customers in All Regions [resolved]</title><link>https://stspg.io/86q4mdm06mqf</link><guid isPermaLink="false">guidewire:2026-05-08T09:45:21.948Z</guid><pubDate>Fri, 08 May 2026 09:45:21 +0000</pubDate><description>The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.</description></item><item><title>Okta Login Failure in APAC Region for Federated Partners/Brokers Users in Non-Production, Pre-Production and Production [postmortem]</title><link>https://stspg.io/6vdxnk6sm5ft</link><guid isPermaLink="false">guidewire:2026-05-05T07:05:43.031Z</guid><pubDate>Tue, 05 May 2026 07:05:43 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/Broker-and-Partner-Login-Failures-via-Guidewire-Hub-SSO-in-APAC-Production-Environment) for more information.</description></item><item><title>Deployment Failures Observed for Non-Production Environments across all regions. [postmortem]</title><link>https://stspg.io/w9b1lv9bbjtc</link><guid isPermaLink="false">guidewire:2026-04-02T10:08:39.586Z</guid><pubDate>Thu, 02 Apr 2026 10:08:39 +0000</pubDate><description>Please refer to the Knowledge Article via this [link ](https://community.guidewire.com/s/article/Multiple-Customers-Unable-to-Perform-Deployments-in-Non-Production-Environments)for more information.</description></item><item><title>Guidewire Cloud Home Service Interruption Affecting Multiple Customers in APAC and CANADA Region [postmortem]</title><link>https://stspg.io/pbjc0vgrg2zx</link><guid isPermaLink="false">guidewire:2026-03-30T11:08:16.566Z</guid><pubDate>Mon, 30 Mar 2026 11:08:16 +0000</pubDate><description>Please refer to the Knowledge Article via this [link ](https://community.guidewire.com/s/article/Guidewire-Home-GWH-Unavailable-for-Multiple-Customers-After-GWCP-v1-120-Deployment)for more information.</description></item><item><title>Guidewire Cloud Home (IG Apps) Service Interruption Affecting Multiple Customers in all Regions and Environments [postmortem]</title><link>https://stspg.io/54mh5mgtrh6k</link><guid isPermaLink="false">guidewire:2026-03-09T09:05:23.600Z</guid><pubDate>Mon, 09 Mar 2026 09:05:23 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/Customer-Unable-to-Access-Information-in-Integration-Gateway-Apps-in-Guidewire-Cloud-Home) for more information.</description></item><item><title>Advanced Product Designer(APD) APIs Interruption Affecting Multiple Customers in All Regions [postmortem]</title><link>https://stspg.io/4bxd05plsbfq</link><guid isPermaLink="false">guidewire:2026-03-03T16:46:04.605Z</guid><pubDate>Tue, 03 Mar 2026 16:46:04 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/API-Requests-Failing-When-Accessing-APD-Products) for more information.</description></item><item><title>Database Restore Service Interruption Affecting Multiple Customers in ALL REGIONS for PRE-PRODUCTION and NON-PRODUCTION environments [postmortem]</title><link>https://stspg.io/3w4f9hbyqpxh</link><guid isPermaLink="false">guidewire:2026-03-03T08:37:47.171Z</guid><pubDate>Tue, 03 Mar 2026 08:37:47 +0000</pubDate><description>Please refer to the Knowledge Article at this [link ](https://community.guidewire.com/s/article/Multiple-Customers-Across-Regions-Reported-Significant-Slowness-in-Database-Restoration)for more information.</description></item><item><title>Autopilot Workflow Service Interruption Affecting Multiple Customers in Multiple Regions in Production and Non-Production [resolved]</title><link>https://stspg.io/qx9vb7ydc7z9</link><guid isPermaLink="false">guidewire:2026-02-25T10:44:34.030Z</guid><pubDate>Wed, 25 Feb 2026 10:44:34 +0000</pubDate><description>The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.</description></item><item><title>LifeCycle Manager (LCM) Service Interruption Affecting Multiple Customers in Multiple Regions in Production and Non-Production [postmortem]</title><link>https://stspg.io/wqscr611c9xv</link><guid isPermaLink="false">guidewire:2026-02-17T16:35:14.364Z</guid><pubDate>Tue, 17 Feb 2026 16:35:14 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/Lifecycle-Manager-LCM-Service-Interruption-Affecting-Multiple-Customers-in-Production-and-Non-Production-Environments) for more information.</description></item><item><title>LifeCycle Manager (LCM) Service Interruption Affecting Multiple Customers in AMER Region in Production [postmortem]</title><link>https://stspg.io/7f8ftllyyq3r</link><guid isPermaLink="false">guidewire:2026-02-07T04:59:54.624Z</guid><pubDate>Sat, 07 Feb 2026 04:59:54 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/Lifecycle-Manager-LCM-Production-Service-Interruption-Affecting-Multiple-Customers-in-AMER-Region) for more information.</description></item><item><title>Application Events Service Interruption Affecting Multiple Customers in All Regions in Production, Pre-Production and Non-Production [postmortem]</title><link>https://stspg.io/cgqxk320ygwf</link><guid isPermaLink="false">guidewire:2026-01-29T02:05:59.132Z</guid><pubDate>Thu, 29 Jan 2026 02:05:59 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/App-Events-Service-Interruption-affecting-Multiple-Customers-Across-All-Regions-in-Production-Pre-Production-and-Non-Production) for more information.</description></item><item><title>Potential Okta SSL Handshake Issue Affecting Multiple Customers in the AMER and APAC regions [resolved]</title><link>https://stspg.io/pj8z22vz82gj</link><guid isPermaLink="false">guidewire:2026-01-22T20:35:32.407Z</guid><pubDate>Thu, 22 Jan 2026 20:35:32 +0000</pubDate><description>Please open a Community case if you are still experiencing any service interruption related to Okta.</description></item><item><title>APD Service Interruption Affecting Multiple Customers in EMEA [resolved]</title><link>https://stspg.io/bqdh1ldtm2v4</link><guid isPermaLink="false">guidewire:2026-01-18T08:23:35.461Z</guid><pubDate>Sun, 18 Jan 2026 08:23:35 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>APD Service Interruption Affecting Multiple Customers in APAC [resolved]</title><link>https://stspg.io/dmyjsc4fv57m</link><guid isPermaLink="false">guidewire:2026-01-18T03:08:05.549Z</guid><pubDate>Sun, 18 Jan 2026 03:08:05 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>AppEvents - Service Interruption Affecting Multiple Customers in All Regions [postmortem]</title><link>https://stspg.io/1zc1wfghfsml</link><guid isPermaLink="false">guidewire:2026-01-15T01:54:38.579Z</guid><pubDate>Thu, 15 Jan 2026 01:54:38 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/Multiple-Customers-Reported-SSL-Handshake-Errors) for more information.</description></item><item><title>SmartComm Third Party Service Interruption Affecting Multiple Customers in AMER [resolved]</title><link>https://stspg.io/frm6yc9qd5s5</link><guid isPermaLink="false">guidewire:2025-11-18T18:55:28.778Z</guid><pubDate>Tue, 18 Nov 2025 18:55:28 +0000</pubDate><description>The Smart Communications Operations Team has confirmed that the fix implemented has resolved the SmartCOMM issue. Please open a Community case if you are still experiencing any service interruption.</description></item><item><title>InsuranceSuite Production Application Logs are not populating in Datadog for some AMER Customers [postmortem]</title><link>https://stspg.io/g4vddddpzx86</link><guid isPermaLink="false">guidewire:2025-11-09T13:52:14.895Z</guid><pubDate>Sun, 09 Nov 2025 13:52:14 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/Multiple-Customers-Unable-to-Access-Production-Logs-in-Datadog) for more information.</description></item><item><title>IS Deployments Service Interruption in EMEA Region [postmortem]</title><link>https://stspg.io/h8xfzb0dbqgn</link><guid isPermaLink="false">guidewire:2025-10-23T14:20:11.734Z</guid><pubDate>Thu, 23 Oct 2025 14:20:11 +0000</pubDate><description>**Please refer to the Knowledge Article on this** [**link**](https://community.guidewire.com/s/article/Deployments-in-Non-production-Planets-are-Failing-at-Preparing-for-Deployment-Stage) **for more information.**</description></item><item><title>AWS US-East-1 Region Service Interruption [resolved]</title><link>https://stspg.io/dr2z58wn4y73</link><guid isPermaLink="false">guidewire:2025-10-20T17:48:32.498Z</guid><pubDate>Mon, 20 Oct 2025 17:48:32 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>AWS US-East-1 Region Service Outage [postmortem]</title><link>https://stspg.io/15n27bnpqmfq</link><guid isPermaLink="false">guidewire:2025-10-20T09:36:36.000Z</guid><pubDate>Mon, 20 Oct 2025 09:36:36 +0000</pubDate><description>Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/AWS-USEAST1-Region-Disruption-Impacted-Multiple-Guidewire-Services) for more information.</description></item><item><title>Guidewire Cloud Home service interruption affecting some Customers in EMEA Region [postmortem]</title><link>https://stspg.io/lwwp6yvglmb1</link><guid isPermaLink="false">guidewire:2025-09-23T08:50:00.000Z</guid><pubDate>Tue, 23 Sep 2025 08:50:00 +0000</pubDate><description>**Please refer to the Knowledge Article on this** [**link**](https://guidewire.lightning.force.com/lightning/articles/Knowledge/Guidewire-Home-Service-Interruption-Affecting-Multiple-Customers-in-EMEA-Region) **for more information.**</description></item><item><title>Multiple InsuranceSuite GWCP customers&#x27; S3 buckets were inaccessible - CASE #00874763 [postmortem]</title><link>https://stspg.io/7mhvrr77hdd9</link><guid isPermaLink="false">guidewire:2025-09-19T16:30:00.000Z</guid><pubDate>Fri, 19 Sep 2025 16:30:00 +0000</pubDate><description>**Please refer to the Knowledge Article on this** [**link**](https://community.guidewire.com/s/article/Predefined-Guidewire-Home-Variable-Values-Overridden-by-Customer-Defined-Values?language=en_US) **for more information.**</description></item><item><title>TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AMER Region [postmortem]</title><link>https://stspg.io/kx6zq1557vqm</link><guid isPermaLink="false">guidewire:2025-09-19T15:45:49.620Z</guid><pubDate>Fri, 19 Sep 2025 15:45:49 +0000</pubDate><description>**Please refer to the Knowledge Article on this** [**link**](https://community.guidewire.com/s/article/Multiple-Customers-Reporting-TeamCity-Builds-are-Failing-TeamCity-Not-Loading---503-Error) **for more information.**</description></item></channel></rss>