https://approjects-vendor-status-watch.static.hf.space/v/helpdesk.htmlIncidents from HelpDesk's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://status.helpdesk.comhelpdesk:2026-01-20T23:27:45ZTue, 20 Jan 2026 23:27:45 +0000We see that the issue within our cloud provider’s infrastructure has been mitigated, and we can confirm that the infrastructure is healthy, and we are not seeing further errors. Throughout the degradation, our platform was able to maintain service continuity. We appreciate your patience and understanding while we coordinated our efforts with the cloud provider’s engineers to address the issue.https://status.helpdesk.comhelpdesk:2026-01-20T16:26:31ZTue, 20 Jan 2026 16:26:31 +0000The issue within our cloud provider’s infrastructure has been mitigated, and we can confirm that all affected resources have been fully restored. Our platform has remained available throughout, thanks to built-in redundancy and failover across multiple locations. While parts of the underlying infrastructure were experiencing problems, we continued to serve traffic and deliver the service without a full outage. Thank you for your patience and understanding while we coordinated our efforts with cloud provider’s engineers to address the issue.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:56ZMon, 22 Dec 2025 11:52:56 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:56ZMon, 22 Dec 2025 11:52:56 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:55ZMon, 22 Dec 2025 11:52:55 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:55ZMon, 22 Dec 2025 11:52:55 +0000We noticed some issues with messages delivery; after investigation, we've seen an abnormal messaging queue. We were able to resolve the issue completelyhttps://status.helpdesk.comhelpdesk:2025-12-22T11:52:55ZMon, 22 Dec 2025 11:52:55 +0000This incident has been resolvedhttps://status.helpdesk.comhelpdesk:2025-12-22T11:52:55ZMon, 22 Dec 2025 11:52:55 +0000This incident has been resolvedhttps://status.helpdesk.comhelpdesk:2025-12-22T11:52:55ZMon, 22 Dec 2025 11:52:55 +0000This incident has been mitigated. HelpDesk services are back fully operationalhttps://status.helpdesk.comhelpdesk:2025-12-22T11:52:54ZMon, 22 Dec 2025 11:52:54 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:54ZMon, 22 Dec 2025 11:52:54 +0000All of your tickets were delivered, but some might have experienced a delay. The issue has been identified and the fix was implemented. All systems are working. The issue lasted for about 40 minutes from 17:30 UTC.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:54ZMon, 22 Dec 2025 11:52:54 +0000For approximately 24 hours, we experienced a link failure that prevented us from collecting ticket ratings. Currently, this issue has been resolved, and links are working correctly.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:54ZMon, 22 Dec 2025 11:52:54 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:54ZMon, 22 Dec 2025 11:52:54 +0000We noticed an issue when using the ticket search feature, causing the priority of some tickets to change to “Urgent.” We were able to resolve the issue completely, but the affected tickets retained the “Urgent” priority. You may be required to change the previous priority manually.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:53ZMon, 22 Dec 2025 11:52:53 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:53ZMon, 22 Dec 2025 11:52:53 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:53ZMon, 22 Dec 2025 11:52:53 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:53ZMon, 22 Dec 2025 11:52:53 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:53ZMon, 22 Dec 2025 11:52:53 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:52ZMon, 22 Dec 2025 11:52:52 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:52ZMon, 22 Dec 2025 11:52:52 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:52ZMon, 22 Dec 2025 11:52:52 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:52ZMon, 22 Dec 2025 11:52:52 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:52ZMon, 22 Dec 2025 11:52:52 +0000This incident has been resolved.https://status.helpdesk.comhelpdesk:2025-12-22T11:52:51ZMon, 22 Dec 2025 11:52:51 +0000The incident has been resolved. The agent application is now working properly.