<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Helpshift incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/helpshift.html</link><description>Incidents from Helpshift's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Service Degradation – Snowflake Outage [resolved]</title><link>https://stspg.io/3m79l2h6nh0r</link><guid isPermaLink="false">helpshift:2026-08-31T18:02:08.000Z</guid><pubDate>Mon, 31 Aug 2026 18:02:08 +0000</pubDate><description>The issue caused by the Snowflake outage has been resolved. The following services are now fully operational:

Dashboard Analytics
Power BI
Analytics API

Data retrieval and processing have returned to normal, and all affected services are functioning as expected.

If you encounter any related issues, please feel free to reach out to our Support team at support@helpshift.com.

We apologize for any inconvenience caused and appreciate your patience and understanding.</description></item><item><title>Web Support Page - Partial Degradation [resolved]</title><link>https://stspg.io/sftg3q23c5w9</link><guid isPermaLink="false">helpshift:2026-07-31T12:31:32.998Z</guid><pubDate>Fri, 31 Jul 2026 12:31:32 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Dashboard Analytics — Partial Degradation [resolved]</title><link>https://stspg.io/cz9zsyqs08qn</link><guid isPermaLink="false">helpshift:2026-07-24T07:52:24.816Z</guid><pubDate>Fri, 24 Jul 2026 07:52:24 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Helpshift Service Outage [resolved]</title><link>https://stspg.io/ym5tbgtkv5dd</link><guid isPermaLink="false">helpshift:2026-07-07T12:49:31.668Z</guid><pubDate>Tue, 07 Jul 2026 12:49:31 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Helpshift Service Outage [resolved]</title><link>https://stspg.io/v42jjzzpz0wx</link><guid isPermaLink="false">helpshift:2026-07-02T12:03:41.372Z</guid><pubDate>Thu, 02 Jul 2026 12:03:41 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Service Outage [resolved]</title><link>https://stspg.io/mtn4cz1tr999</link><guid isPermaLink="false">helpshift:2026-06-16T12:40:04.133Z</guid><pubDate>Tue, 16 Jun 2026 12:40:04 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Helpshift Service Outage [resolved]</title><link>https://stspg.io/v75c7z583rt1</link><guid isPermaLink="false">helpshift:2026-06-04T08:47:17.397Z</guid><pubDate>Thu, 04 Jun 2026 08:47:17 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Service disruption impacting Analytics data [resolved]</title><link>https://stspg.io/3ggl71f446yv</link><guid isPermaLink="false">helpshift:2026-05-22T17:07:44.000Z</guid><pubDate>Fri, 22 May 2026 17:07:44 +0000</pubDate><description>This incident has been resolved, and all impacted services are now operating as expected. If you encounter any related issues, please contact us at support@helpshift.com. We sincerely apologize for any inconvenience caused.</description></item><item><title>Service Outage [resolved]</title><link>https://stspg.io/9dkl1zyq47gj</link><guid isPermaLink="false">helpshift:2026-05-07T11:19:58.490Z</guid><pubDate>Thu, 07 May 2026 11:19:58 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Service Outage [resolved]</title><link>https://stspg.io/nrwb5qvks8fw</link><guid isPermaLink="false">helpshift:2026-05-05T12:19:44.152Z</guid><pubDate>Tue, 05 May 2026 12:19:44 +0000</pubDate><description>The issue has been resolved, and all affected services are now functioning as expected. If you experience any issues, please contact our support team at support@helpshift.com. We apologize for any inconvenience caused and appreciate your patience.</description></item><item><title>Service Degradation [resolved]</title><link>https://stspg.io/k37c5pnscqwx</link><guid isPermaLink="false">helpshift:2026-05-05T10:04:13.261Z</guid><pubDate>Tue, 05 May 2026 10:04:13 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Service Degradation [resolved]</title><link>https://stspg.io/yck7r5v502th</link><guid isPermaLink="false">helpshift:2026-05-05T08:58:28.340Z</guid><pubDate>Tue, 05 May 2026 08:58:28 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Service Disruption [resolved]</title><link>https://stspg.io/8zmhzf7sy48c</link><guid isPermaLink="false">helpshift:2026-04-14T12:47:05.363Z</guid><pubDate>Tue, 14 Apr 2026 12:47:05 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Helpshift Automations Service Disruption [resolved]</title><link>https://stspg.io/18xh1ksdcl0s</link><guid isPermaLink="false">helpshift:2026-04-01T10:16:48.155Z</guid><pubDate>Wed, 01 Apr 2026 10:16:48 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degraded performance on Helpshift Dashboard [resolved]</title><link>https://stspg.io/08lmj862fyb5</link><guid isPermaLink="false">helpshift:2026-03-10T19:26:43.000Z</guid><pubDate>Tue, 10 Mar 2026 19:26:43 +0000</pubDate><description>The issue has now been fully resolved and all services are operating normally. We apologize for any inconvenience caused and appreciate your patience while we worked on this. If you continue to experience any issues, please reach out to us at support@helpshift.com.</description></item><item><title>Partial Degradation – Dashboard Analytics (Team Section) [resolved]</title><link>https://stspg.io/0xfkd77003n4</link><guid isPermaLink="false">helpshift:2026-02-17T14:58:56.607Z</guid><pubDate>Tue, 17 Feb 2026 14:58:56 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>AI Reply Service Outage [resolved]</title><link>https://stspg.io/tpb26rz9k31g</link><guid isPermaLink="false">helpshift:2025-12-19T09:51:50.145Z</guid><pubDate>Fri, 19 Dec 2025 09:51:50 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Helpshift Service Outage [resolved]</title><link>https://stspg.io/d09cbgxp39rw</link><guid isPermaLink="false">helpshift:2025-12-05T09:06:33.832Z</guid><pubDate>Fri, 05 Dec 2025 09:06:33 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Helpshift Service Outage [resolved]</title><link>https://stspg.io/5t7jvbb5drzc</link><guid isPermaLink="false">helpshift:2025-12-05T07:01:30.902Z</guid><pubDate>Fri, 05 Dec 2025 07:01:30 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Helpshift Service Outage [resolved]</title><link>https://stspg.io/s9dgjyd8cvkz</link><guid isPermaLink="false">helpshift:2025-11-27T09:32:15.092Z</guid><pubDate>Thu, 27 Nov 2025 09:32:15 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Older Resolved/Rejected cases are visible in &quot;All New Issues&quot; view [resolved]</title><link>https://stspg.io/6k8fjrn7rvj0</link><guid isPermaLink="false">helpshift:2025-11-06T07:59:35.013Z</guid><pubDate>Thu, 06 Nov 2025 07:59:35 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Dashboard Analytics — Partial Degradation [resolved]</title><link>https://stspg.io/lrwvjpmkkw61</link><guid isPermaLink="false">helpshift:2025-10-21T10:25:21.474Z</guid><pubDate>Tue, 21 Oct 2025 10:25:21 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Partial Degradation: Analytics [resolved]</title><link>https://stspg.io/zww2twc4psgp</link><guid isPermaLink="false">helpshift:2025-10-20T13:22:13.000Z</guid><pubDate>Mon, 20 Oct 2025 13:22:13 +0000</pubDate><description>The issue has been resolved. Power BI and Analytics API are now operational.</description></item><item><title>Partial Degradation: Issue Auto-assignment (Delay) [resolved]</title><link>https://stspg.io/nq0jr9cwpxy6</link><guid isPermaLink="false">helpshift:2025-10-18T16:58:37.808Z</guid><pubDate>Sat, 18 Oct 2025 16:58:37 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Service Degradation [resolved]</title><link>https://stspg.io/xv9vgz6x6fbw</link><guid isPermaLink="false">helpshift:2025-10-09T12:41:53.481Z</guid><pubDate>Thu, 09 Oct 2025 12:41:53 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Dashboard Analytics is down [resolved]</title><link>https://stspg.io/gyydcnb1f5wz</link><guid isPermaLink="false">helpshift:2025-10-04T20:13:00.143Z</guid><pubDate>Sat, 04 Oct 2025 20:13:00 +0000</pubDate><description>We are pleased to inform you that the issue has been resolved, and the dashboard analytics reports are now loading as expected. Thank you for your patience and understanding.</description></item><item><title>Partial Outage [resolved]</title><link>https://stspg.io/lc7cmrtdr65b</link><guid isPermaLink="false">helpshift:2025-09-16T12:46:07.000Z</guid><pubDate>Tue, 16 Sep 2025 12:46:07 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Real-Time Operations and Auto-assignment in Degraded State [resolved]</title><link>https://stspg.io/3kc57bv5cr36</link><guid isPermaLink="false">helpshift:2025-08-21T15:20:48.544Z</guid><pubDate>Thu, 21 Aug 2025 15:20:48 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Dashboard experiencing degraded performance [resolved]</title><link>https://stspg.io/d0xtbwn71t4q</link><guid isPermaLink="false">helpshift:2025-08-21T11:29:44.034Z</guid><pubDate>Thu, 21 Aug 2025 11:29:44 +0000</pubDate><description>This incident has been resolved.</description></item></channel></rss>