https://approjects-vendor-status-watch.static.hf.space/v/hiver.htmlIncidents from Hiver's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/gmg0mk8m9ksphiver:2026-08-03T02:38:20.395-07:00Mon, 03 Aug 2026 09:38:20 +0000The issue affecting email synchronisation and email assignment has been resolved. All services are now operating normally.https://stspg.io/jwzcbqrcksr6hiver:2026-07-24T05:01:28.414-07:00Fri, 24 Jul 2026 12:01:28 +0000The AWS service disruption has been resolved, and Hiver services have fully recovered. Thank you for your patience and understanding.https://stspg.io/z6tf8vl27wdqhiver:2026-05-13T01:08:10.411-07:00Wed, 13 May 2026 08:08:10 +0000The issue affecting the ability to change email statuses and assign emails in Hiver for Gmail has now been resolved. Our engineering team has implemented the fix, and services are operating normally again.https://stspg.io/3088r0h13wnwhiver:2026-05-04T08:55:22.011-07:00Mon, 04 May 2026 15:55:22 +0000# **Incident postmortem: Email Sync Delay in Shared Inboxes** > Total downtime > > **6.5 hrs** > > Uptime in May 2026 > > **98.95%** > > Prior 12-month avg uptime of Hiver Services > > **≈ 99.98%** **What happened** On May 4, 2026, new incoming emails stopped appearing in Hiver shared inboxes for approximately 6.5 hours. The root cause was an unexpected and severe surge in message queue volume that overwhelmed a core infrastructure component — the Sync Engine — responsible for pulling emails from Gmail into Hiver in real time. Hiver's infrastructure is designed to handle up to 2× our peak traffic at all times. This is one reason we have maintained near-perfect uptime over the past two years. On this occasion, the surge exceeded even that ceiling, bringing the Sync Engine to a near-comphttps://stspg.io/74w2kky9j77khiver:2026-04-28T08:00:00.000-07:00Tue, 28 Apr 2026 15:00:00 +0000On April 28th at 3:05 PM UTC, Hiver faced an issue with Chat services, which lasted for about 43 minutes. Our engineers quickly identified the cause and the issue was fully resolved by 3:48 PM UTC.https://stspg.io/q3hxcx9pd24thiver:2026-03-31T08:34:33.566-07:00Tue, 31 Mar 2026 15:34:33 +0000This incident has been resolved.https://stspg.io/hrnnpcgy435khiver:2026-03-27T04:53:54.038-07:00Fri, 27 Mar 2026 11:53:54 +0000We're back! All our Hiver services are up and running now. We thank you for your patience.https://stspg.io/cgbnsyff6s2dhiver:2025-11-17T22:30:00.000-08:00Tue, 18 Nov 2025 06:30:00 +0000On November 18th at 6:30 AM UTC, Hiver faced an issue with Automation services, which lasted for about 1 hour 30 minutes. Our engineers quickly identified the cause and the issue was fully resolved by 8:00 AM UTC.https://stspg.io/14vy1sd136dlhiver:2025-10-06T09:49:02.362-07:00Mon, 06 Oct 2025 16:49:02 +0000We’ve deployed a fix, and all Hiver services are now fully operational. Thank you for your patience while we worked to resolve this issue.https://stspg.io/txl6zstmsqpchiver:2025-09-24T04:14:31.981-07:00Wed, 24 Sep 2025 11:14:31 +0000This incident has been resolved.