<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Imperva incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/imperva.html</link><description>Incidents from Imperva's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>[ICM-5473] Planned Maintenance on the Imperva data center in Detroit, MI [maintenance]</title><link>https://stspg.io/5knpdr5vxgvd</link><guid isPermaLink="false">imperva:2026-09-15T09:00:00.007Z</guid><pubDate>Tue, 15 Sep 2026 09:00:00 +0000</pubDate><description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description></item><item><title>[ICM-5430] Planned Maintenance on the Imperva data center in Queretaro, Mexico [maintenance]</title><link>https://stspg.io/rf0211zfgz0c</link><guid isPermaLink="false">imperva:2026-09-14T06:00:00.007Z</guid><pubDate>Mon, 14 Sep 2026 06:00:00 +0000</pubDate><description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description></item><item><title>[ INC - 1131] Service Degradation Impacting the Imperva Management Portal [resolved]</title><link>https://stspg.io/x0d1jxp6j178</link><guid isPermaLink="false">imperva:2026-09-10T17:34:20.480Z</guid><pubDate>Thu, 10 Sep 2026 17:34:20 +0000</pubDate><description>Service levels have been restored and the Imperva Management Portal has returned to normal functionality. 

At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.</description></item><item><title>[INC-1130] Service degradation of user management [resolved]</title><link>https://stspg.io/gvd6hmv7k24j</link><guid isPermaLink="false">imperva:2026-09-10T12:45:01.884Z</guid><pubDate>Thu, 10 Sep 2026 12:45:01 +0000</pubDate><description>The issue affecting user management has been resolved. Based on successful testing and continued stability, we have confirmed that the service is operating as expected, and the incident is considered resolved.</description></item><item><title>[ INC - 1129 ]Service Degradation Impacting Login to the Imperva Management Portal [resolved]</title><link>https://stspg.io/4d6l22m33x8p</link><guid isPermaLink="false">imperva:2026-09-09T17:31:37.040Z</guid><pubDate>Wed, 09 Sep 2026 17:31:37 +0000</pubDate><description>Monitoring has confirmed that the environment remains stable, with no further issues observed. The incident is now confirmed as resolved, and normal service has been restored.</description></item><item><title>Network connectivity degradation in MAD PoP [resolved]</title><link>https://stspg.io/jc25p5kysbrl</link><guid isPermaLink="false">imperva:2026-09-08T05:03:19.851Z</guid><pubDate>Tue, 08 Sep 2026 05:03:19 +0000</pubDate><description>Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.</description></item><item><title>[INC-1120 ] Service Degradation affecting a subset of customers in North America region [resolved]</title><link>https://stspg.io/66w024cpk58k</link><guid isPermaLink="false">imperva:2026-09-02T20:21:32.006Z</guid><pubDate>Wed, 02 Sep 2026 20:21:32 +0000</pubDate><description>Monitoring has shown stable performance following the mitigation measures implemented earlier. This incident is considered resolved at this time. We will continue to monitor the environment as part of our standard operational practices to ensure ongoing service stability.</description></item><item><title>[INC-1118] Rio de Janeiro, Brazil (RIO) Data Center Issue [resolved]</title><link>https://stspg.io/vbc91mbpycz1</link><guid isPermaLink="false">imperva:2026-09-02T04:56:10.555Z</guid><pubDate>Wed, 02 Sep 2026 04:56:10 +0000</pubDate><description>Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.</description></item><item><title>Service Degradation Affecting Email Notifications [resolved]</title><link>https://stspg.io/rwyhdtjby13d</link><guid isPermaLink="false">imperva:2026-08-30T09:05:11.408Z</guid><pubDate>Sun, 30 Aug 2026 09:05:11 +0000</pubDate><description>We have implemented corrective actions and confirmed that the affected functionality has been restored. Monitoring has shown normal service operation, and validation efforts indicate that requests are being processed successfully.

Our teams will continue to review the incident to better understand the contributing factors and help prevent similar issues in the future.

This incident has been resolved.</description></item><item><title>[INC-1111] Istanbul, Turkey (SAW ) Data Center Issue [resolved]</title><link>https://stspg.io/dt22pz4ccv55</link><guid isPermaLink="false">imperva:2026-08-21T19:28:26.376Z</guid><pubDate>Fri, 21 Aug 2026 19:28:26 +0000</pubDate><description>Monitoring has confirmed that the PoP is stable and operating normally. The incident has been resolved.</description></item><item><title>[INC-1110] Queretaro, Mexico (QRO) Data Center Issue [resolved]</title><link>https://stspg.io/c87mlld5z25n</link><guid isPermaLink="false">imperva:2026-08-19T22:17:57.851Z</guid><pubDate>Wed, 19 Aug 2026 22:17:57 +0000</pubDate><description>The issue affecting connectivity through the QRO PoP has been resolved. Following confirmation of stable network conditions, traffic has been restored to the QRO PoP and the bypass has been removed. We have continued to monitor service following the restoration and are no longer observing any impact.

This incident is now resolved. We thank you for your patience while we worked to restore normal operations.</description></item><item><title>[INC-1109] Frankfurt (HHN) Data Center Issue [resolved]</title><link>https://stspg.io/q1bqh7yxsdmn</link><guid isPermaLink="false">imperva:2026-08-19T03:04:45.139Z</guid><pubDate>Wed, 19 Aug 2026 03:04:45 +0000</pubDate><description>Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.

We appreciate your patience and understanding throughout this incident.</description></item><item><title>[INC-1106] Elevated Latency for a Subset of Origin Fetch Traffic in Ashburn, VA (WDC) [resolved]</title><link>https://stspg.io/4qyvkn3v84qy</link><guid isPermaLink="false">imperva:2026-08-13T16:53:51.295Z</guid><pubDate>Thu, 13 Aug 2026 16:53:51 +0000</pubDate><description>The third-party CDN provider has completed the remediation for the routing issue. We have confirmed through our observations and log data that traffic continues to route as expected, with origin fetch traffic operating normally and latency within expected ranges.
The service has remained stable throughout the monitoring period, and the incident is now considered resolved.
We appreciate your patience and understanding while we worked with our third-party provider to resolve this issue.</description></item><item><title>[INC-1105] YUL PoP Service Degradation [resolved]</title><link>https://stspg.io/ltkwtr2sg6vt</link><guid isPermaLink="false">imperva:2026-08-13T08:22:49.899Z</guid><pubDate>Thu, 13 Aug 2026 08:22:49 +0000</pubDate><description>The issue affecting the YUL (Montreal, Canada) PoP has been resolved, and the PoP has been successfully returned to normal operation.

Traffic is once again being served through the YUL PoP, and validation and monitoring have confirmed that services are operating as expected.

We will continue to monitor the environment to ensure ongoing stability. Thank you for your patience while we worked to restore full service.</description></item><item><title>[INC-1104]Imperva Management Portal Configuration Changes Issue [resolved]</title><link>https://stspg.io/h4bx563wr60t</link><guid isPermaLink="false">imperva:2026-08-12T19:59:34.233Z</guid><pubDate>Wed, 12 Aug 2026 19:59:34 +0000</pubDate><description>The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
 
In the event of a service disruption, the update will include potential impacts to any affected region.</description></item><item><title>[INC-1102] Data Center Issues [resolved]</title><link>https://stspg.io/bs2dr4p685kp</link><guid isPermaLink="false">imperva:2026-08-07T17:08:57.520Z</guid><pubDate>Fri, 07 Aug 2026 17:08:57 +0000</pubDate><description>The incident has been resolved, and services have remained stable across all affected Points of Presence (PoPs).</description></item><item><title>[INC-1101] Real-Time WAF Alerting Service Degradation [resolved]</title><link>https://stspg.io/xkggt81w2t3q</link><guid isPermaLink="false">imperva:2026-08-05T11:56:40.993Z</guid><pubDate>Wed, 05 Aug 2026 11:56:40 +0000</pubDate><description>The issue affecting real-time WAF alerts has been resolved.

Following the implementation of a fix and a period of monitoring, we have confirmed that real-time WAF alert delivery has returned to normal operation. WAF protection remained fully operational throughout the incident, and traffic inspection and policy enforcement were not impacted.

We apologise for any inconvenience caused and appreciate your patience while we worked to resolve this issue.</description></item><item><title>[INC-1096] Global Support Phone System Disruption [resolved]</title><link>https://stspg.io/msqr3tjj1vqm</link><guid isPermaLink="false">imperva:2026-07-29T01:29:54.728Z</guid><pubDate>Wed, 29 Jul 2026 01:29:54 +0000</pubDate><description>The technical team has implemented the required fixes, completed validation activities, and confirmed service stability through continuous monitoring.

We appreciate your patience and understanding throughout this incident.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.</description></item><item><title>[INC-1092] Support Ticketing System Issue [resolved]</title><link>https://stspg.io/tq7ld9pgrth5</link><guid isPermaLink="false">imperva:2026-07-27T06:09:02.401Z</guid><pubDate>Mon, 27 Jul 2026 06:09:02 +0000</pubDate><description>The issue that prevented some customers from logging in to the Customer Support Portal has been fully resolved.
Technical teams implemented corrective actions and validated that normal login functionality has been restored. The Customer Support Portal is operating normally, and no further customer impact has been observed.
We apologise for the inconvenience and appreciate your patience while we worked to resolve this issue. The incident is now closed.</description></item><item><title>[INC -1084] Rio de Janeiro, Brazil (RIO) Data Center Issue [resolved]</title><link>https://stspg.io/y19v4crmp3pz</link><guid isPermaLink="false">imperva:2026-07-17T05:06:20.511Z</guid><pubDate>Fri, 17 Jul 2026 05:06:20 +0000</pubDate><description>The technical team has implemented the required fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally, and the PoP has been fully restored to normal operation.

We appreciate your patience and understanding throughout this incident.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
 
In the event of a service disruption, the update will include potential impacts to any affected region.</description></item><item><title>[INC-1081] Johannesburg, South Africa (QRA) Data Center Issue [resolved]</title><link>https://stspg.io/8ptqw6dmpkr1</link><guid isPermaLink="false">imperva:2026-07-10T15:38:09.820Z</guid><pubDate>Fri, 10 Jul 2026 15:38:09 +0000</pubDate><description>Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.

We appreciate your patience and understanding throughout this incident.</description></item><item><title>[INC-1076]  Querétaro, MX (QRO) Data Center Issue [resolved]</title><link>https://stspg.io/fsggwbfh2ftw</link><guid isPermaLink="false">imperva:2026-07-01T21:40:57.959Z</guid><pubDate>Wed, 01 Jul 2026 21:40:57 +0000</pubDate><description>The technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and ready for service.

We appreciate your patience and understanding throughout this incident.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
 
In the event of a service disruption, the update will include potential impacts to any affected region.</description></item><item><title>[INC-1066] Increased Latency for a portion of Imperva Cloud WAF Protected Sites [resolved]</title><link>https://stspg.io/hlm6l6y9xhr5</link><guid isPermaLink="false">imperva:2026-06-11T08:07:11.468Z</guid><pubDate>Thu, 11 Jun 2026 08:07:11 +0000</pubDate><description>This issue has been resolved.

Our teams have confirmed that service performance for Imperva Cloud WAF protected sites has returned to normal and remained stable following mitigation. We will continue to monitor service health as part of our standard operational processes.

Thank you for your patience while we worked to resolve this issue.</description></item><item><title>[INC-1065 ] Imperva Management Portal Login Issue [resolved]</title><link>https://stspg.io/9m7zz0j3w0cq</link><guid isPermaLink="false">imperva:2026-06-10T18:53:16.644Z</guid><pubDate>Wed, 10 Jun 2026 18:53:16 +0000</pubDate><description>Monitoring has confirmed that services remain stable following the implementation of the fix and the completion of validation activities. No further issues have been observed.</description></item><item><title>[INC-1062] Sao Paulo 2 Data Center Issue [resolved]</title><link>https://stspg.io/qht0rhc3pt0r</link><guid isPermaLink="false">imperva:2026-06-03T13:29:47.325Z</guid><pubDate>Wed, 03 Jun 2026 13:29:47 +0000</pubDate><description>Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
 
In the event of a service disruption, the update will include potential impacts to any affected region.</description></item><item><title>[INC-1059] Latency Issue on the Management Console [resolved]</title><link>https://stspg.io/td86p3zwlvds</link><guid isPermaLink="false">imperva:2026-06-03T08:36:02.377Z</guid><pubDate>Wed, 03 Jun 2026 08:36:02 +0000</pubDate><description>The incident has been resolved and normal service levels have been restored for the Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
 
In the event of a service disruption, the update will include potential impacts to any affected region.</description></item><item><title>[INC-1055] New York 2, NY (EWR) Data Center Issue [resolved]</title><link>https://stspg.io/q4yymjqrwysm</link><guid isPermaLink="false">imperva:2026-05-29T13:24:37.394Z</guid><pubDate>Fri, 29 May 2026 13:24:37 +0000</pubDate><description>The technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and ready for service.
We appreciate your patience and understanding throughout this incident.</description></item><item><title>[INC-1054] Connectivity issue in VAN POP. [resolved]</title><link>https://stspg.io/z7cvk5ywy57y</link><guid isPermaLink="false">imperva:2026-05-28T19:08:43.098Z</guid><pubDate>Thu, 28 May 2026 19:08:43 +0000</pubDate><description>Service in the data center has been restored to normal.</description></item><item><title>[INC-1053] Connectivity issue in EWR [resolved]</title><link>https://stspg.io/sn7vyvldb040</link><guid isPermaLink="false">imperva:2026-05-28T18:09:37.638Z</guid><pubDate>Thu, 28 May 2026 18:09:37 +0000</pubDate><description>Service in the data center has been restored to normal.</description></item><item><title>[INC-1051] Imperva Management Portal ABP Dashboard Issue [resolved]</title><link>https://stspg.io/3xlzj7vhk12h</link><guid isPermaLink="false">imperva:2026-05-27T19:22:57.818Z</guid><pubDate>Wed, 27 May 2026 19:22:57 +0000</pubDate><description>No abnormalities were observed during the monitoring period. The incident has been resolved, and normal service levels have been fully restored for the Imperva Advanced Bot Protection service.</description></item></channel></rss>