https://approjects-vendor-status-watch.static.hf.space/v/iristel.htmlIncidents from Iristel's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/xrwczw18jkgriristel:2026-09-09T08:00:00.000-04:00Wed, 09 Sep 2026 12:00:00 +0000Scheduled maintenance is currently in progress. We will provide updates as necessary.https://stspg.io/dzv33dnwx38miristel:2026-08-29T22:09:33.126-04:00Sun, 30 Aug 2026 02:09:33 +0000Dear Iristel Customers, We are pleased to inform you that the outage has been resolved and services has been restored. Uptime: Aug. 31, 2026 6PM EDT For any other concerns and incidents, please do not hesitate to inform us and we will gladly assists you. Regards, Iristel NOChttps://stspg.io/db37x62p01ghiristel:2026-08-09T20:30:08.880-04:00Mon, 10 Aug 2026 00:30:08 +0000Dear Iristel Customers, As confirmed by our service provider, a major outage affected the area due to a failed equipment at their Central Office. The defective equipment has been replaced, and our service provider has confirmed that the issue has been fully resolved and services have been restored. Thank you for your patience and understanding throughout this incident. Regards, Iristel NOChttps://stspg.io/rjp0rnx8cnwgiristel:2026-07-23T14:54:14.087-04:00Thu, 23 Jul 2026 18:54:14 +0000Dear Iristel Customers, The issue has been resolved, and the stability monitoring indicates that the affected network in the region remains stable, with no further instances of downtime detected. All services have been fully restored and have been operating normally since 3:45 PM EDT. Thank you for your patience and understanding throughout this incident. Regards, Iristel NOChttps://stspg.io/hp6n4chqvcq8iristel:2026-07-17T14:07:30.898-04:00Fri, 17 Jul 2026 18:07:30 +0000Dear Iristel Customers, The issue has been resolved and the stability monitoring of the affected media gateway in the region has been positive with no logs of further downtime. All services have been restored to normal operation since 17th July at 07 PM EST. We would like to thank you for your patience and understanding. Regards, Iristel NOChttps://stspg.io/49rmh705jp5xiristel:2026-07-08T01:10:27.473-04:00Wed, 08 Jul 2026 05:10:27 +0000Dear Iristel Customers, The re-splicing work has been completed, and all affected services have been fully restored as scheduled. We are closing this advisory. As Iristel operates a redundant network in the region, we did not face any call impact. If you had challenges or continue to see call failures in the region, please contact iristel support team. We thank you for your patience and understanding. Sincerely, Iristel NOChttps://stspg.io/ygf6vvy5f1t4iristel:2026-06-29T14:15:30.491-04:00Mon, 29 Jun 2026 18:15:30 +0000Dear Iristel Customers, The fire risk has now subsided, we are closing this advisory.https://stspg.io/mv5f497p6dfjiristel:2026-06-24T17:32:07.000-04:00Wed, 24 Jun 2026 21:32:07 +0000Dear Iristel Customers, Following a thorough monitoring period, we are confident that all services have been fully restored and remain stable. We are now closing this incident advisory. If you continue to experience any issues, please reach out to the Iristel support team. Thank you for your patience and cooperation. Sincerely, Iristel NOChttps://stspg.io/l9xg4md53khkiristel:2026-06-18T14:04:23.782-04:00Thu, 18 Jun 2026 18:04:23 +0000Dear Iristel Customers, We can confirm that all fiber restoration work is now complete and all services have been fully restored. The initial activity began around 20:00 MT and wrapped up by 23:30 MT. Once finalized, traffic was successfully routed back from our alternate path to the primary fiber route. Please contact our support teams if you continue to experience any issues with call completion in the region. Thank you for your patience and cooperation. Sincerely, Iristel NOChttps://stspg.io/s19ncwlpksfxiristel:2026-06-04T01:55:56.133-04:00Thu, 04 Jun 2026 05:55:56 +0000Dear Iristel Customers, The issue had been resolved, and all services operating normally. We apologize for any inconvenience this may have caused and thank you for your patience. Sincerely, Iristel NOChttps://stspg.io/7gx7dgg0plxqiristel:2026-05-30T21:08:24.109-04:00Sun, 31 May 2026 01:08:24 +0000Dear Iristel Customers, Service was restored at 1:30 AM EST on June 1, 2026, after our senior engineers replaced a defective switch in the Winnipeg data center. We kindly request that you re-test the service and feel free to contact us if further assistance is needed. Thank you for your patience and understanding. Best regards, Iristel NOChttps://stspg.io/xk823fpljpr9iristel:2026-05-29T10:32:06.570-04:00Fri, 29 May 2026 14:32:06 +0000Dear Iristel Customers, Faulty media gateway device has been replaced and services should be working as expected. Restored Time: May 29, 2026 2300H Eastern Time May we request to re-test and feel free to contact us if further assistance is needed. Thank you for your patience and understanding. Regards, Iristel NOChttps://stspg.io/fkbn9s7k62lviristel:2026-05-01T13:50:40.764-04:00Fri, 01 May 2026 17:50:40 +0000Dear Iristel Customers, The incident has been restored by cooling down the the Telco room and cleaning of air filters to aide airflow. The equipment affected has been monitored up and is working as expected. Restored Time: 18:10 EDT May 01, 2026 May we request to re-test and contact us if further assistance is needed. Thank you for your patience anmd understanding. Regards, Iristel NOChttps://stspg.io/tn9fnbww1z9giristel:2026-04-04T19:45:41.000-04:00Sat, 04 Apr 2026 23:45:41 +0000Dear Iristel Customers, After a thorough period of monitoring, we are confident with the operational availability in this sector. We are closing this advisory notice. If you face any challenges in this region, please reach out to our support tea. Thank you for your cooperation. Sincerely, Iristel NOChttps://stspg.io/dshgbvcn7r28iristel:2026-02-08T18:01:02.365-05:00Sun, 08 Feb 2026 23:01:02 +0000Dear Iristel Customers, We have monitored inaccessiblity issue to EspressoDID webpage. Incident was resolved during isolation and access have been succesful after. The system is working as expected and if you are still encountering problem, please do not hesitate to contact us. Thank you for patience and understanding. Regards, Iristel NOChttps://stspg.io/z8t4bjs531gziristel:2026-02-04T14:44:57.669-05:00Wed, 04 Feb 2026 19:44:57 +0000Dear Iristel customers, Please be advised that we faced a temporary issue within our webex platform. This issue was attributed to a transit provider causing a connectivity issue towards our network. Our network infrastructure team has now blacklisted this transit provider which has resolved our issues with webex connectivity. If you continue to face challenges with your webex client, please reach out to our support team. Sincerely, Iristel NOChttps://stspg.io/yp95dxgyrbv0iristel:2026-02-03T03:30:11.000-05:00Tue, 03 Feb 2026 08:30:11 +0000The incident is resolved.https://stspg.io/2w41b2h2z8tjiristel:2026-01-17T20:14:40.754-05:00Sun, 18 Jan 2026 01:14:40 +0000Dear Iristel Customers, Please be advised that we have monitored connectivity issue towards New Brunswick which impacted services in the region. During the investigation, all affected services have returned to normal operation. However, we are still awaiting the root cause of the outage from partner carrier. Rest assured, we will provide further updates as soon as this information becomes available. We sincerely appreciate your patience and understanding during this time. Restoration time - January 17, 2026 05:10:00 PM EST (approximately) Thank you for your continued support. Sincerely, Iristel NOChttps://stspg.io/cfw2kxlqgzj2iristel:2026-01-05T15:49:03.355-05:00Mon, 05 Jan 2026 20:49:03 +0000Dear Iristel enterprise customers, After thorough monitoring, we are confident to say that the issue is now resolved. If you continue to face challenges or have other questions, do reach out to our support team. We thank you once again for your support and understanding. Sincerely, Iristel NOChttps://stspg.io/nhs767qf6v8piristel:2025-12-03T18:57:48.725-05:00Wed, 03 Dec 2025 23:57:48 +0000This incident has been resolved.https://stspg.io/5r8gm4jcdxxtiristel:2025-11-18T05:04:49.210-05:00Tue, 18 Nov 2025 10:04:49 +0000The maintenance has been completed. Thank you.https://stspg.io/vvj53htw5d4tiristel:2025-11-07T12:43:00.171-05:00Fri, 07 Nov 2025 17:43:00 +0000Dear Iristel Customers, We are now considering this incident resolved. Sincerely, Iristel NOChttps://stspg.io/8518dczbwtzkiristel:2025-10-31T12:05:21.303-04:00Fri, 31 Oct 2025 16:05:21 +0000Dear Iristel Customers, We are now considering this incident resolved. Sincerely, Iristel NOC