Matillion incidents — Vendor Status Watchhttps://approjects-vendor-status-watch.static.hf.space/v/matillion.htmlIncidents from Matillion's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000We have identified an issue affecting pipeline execution in the US region and are working on a resolution. [resolved]https://stspg.io/gb1hw0frhvcsmatillion:2026-09-11T05:57:16.931ZFri, 11 Sep 2026 05:57:16 +0000This incident has been resolved.Customers receiving Authentication failed messages upon login attempts [resolved]https://stspg.io/8p6nvzdw278nmatillion:2026-09-01T17:03:11.332ZTue, 01 Sep 2026 17:03:11 +0000Root Cause: The deployment of a Permission Service triggered an out of memory (OOM) event which led to widespread permission check failures across the product.Some Paygo customers experiencing licensing issues [resolved]https://stspg.io/73fsvx1r7vmxmatillion:2026-09-01T03:24:22.823ZTue, 01 Sep 2026 03:24:22 +0000This incident has now been resolvedService Disruption (All Regions) - Projects Not Accessible [resolved]https://stspg.io/jtnm61l66qg3matillion:2026-08-17T17:53:22.103ZMon, 17 Aug 2026 17:53:22 +0000This incident has been resolved.Service Disruption (AU Region) - Projects Not Accessible [resolved]https://stspg.io/d7trhphr5cxvmatillion:2026-08-17T17:40:35.609ZMon, 17 Aug 2026 17:40:35 +0000This incident has been resolved.Customers may experience an issue accessing Designer and Maia [resolved]https://stspg.io/jf1x60x1spvkmatillion:2026-08-12T08:17:42.319ZWed, 12 Aug 2026 08:17:42 +0000This incident has been resolved.Issue: New Maia users may be unable to access or activate trial spin-ups [resolved]https://stspg.io/ndhz4r9zk89gmatillion:2026-07-31T14:33:41.875ZFri, 31 Jul 2026 14:33:41 +0000This incident has been resolved.Incident: Degraded service in AU region [resolved]https://stspg.io/hkt1x18swmgzmatillion:2026-07-28T11:34:51.086ZTue, 28 Jul 2026 11:34:51 +0000The issue affecting the AU1 (Australia) region has been resolved, and services are operating normally. We have confirmed that the affected systems have recovered, and we will continue to monitor the environment to ensure ongoing stability. We apologise for any inconvenience caused and appreciate your patienceMaia Team - unable to search for orchestration, components. [resolved]https://stspg.io/6rzrnv0h0w0nmatillion:2026-07-24T12:02:03.102ZFri, 24 Jul 2026 12:02:03 +0000This incident has been resolved.S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures [resolved]https://stspg.io/8m280r9lbhhhmatillion:2026-07-24T08:02:33.179ZFri, 24 Jul 2026 08:02:33 +0000This incident has been resolvedCurrently unable to load projects within Maia Foundation [resolved]https://stspg.io/dsc6ds6nq2qsmatillion:2026-07-21T11:39:27.224ZTue, 21 Jul 2026 11:39:27 +0000This incident has been resolved.User Settings - Unavailable [resolved]https://stspg.io/0q1mjy04gl51matillion:2026-07-16T08:03:00.578ZThu, 16 Jul 2026 08:03:00 +0000This incident has been resolved.Snowflake Runner Key-pair/Secret Retrieval Failures [resolved]https://stspg.io/zcy76pf6cttqmatillion:2026-07-09T12:23:40.991ZThu, 09 Jul 2026 12:23:40 +0000This incident has been resolvedNew user onboarding failures; trial Snowflake keypair secret mismatch breaks pipeline execution [resolved]https://stspg.io/bwb2225grdhvmatillion:2026-07-06T17:51:47.124ZMon, 06 Jul 2026 17:51:47 +0000This incident has been resolved.We are currently experiencing an issue affecting components whose names end with "Query". Please do not enable AutoDebug log verbosity levels 3, 4, or 5 until this incident has been resolved. [resolved]https://stspg.io/kxwkyxtv5f06matillion:2026-07-03T09:06:08.535ZFri, 03 Jul 2026 09:06:08 +0000This incident has been resolved.US Region: Experiencing degraded pipeline execution performance. [resolved]https://stspg.io/wk0m3h7d26g4matillion:2026-06-30T12:34:47.815ZTue, 30 Jun 2026 12:34:47 +0000This incident has been resolved.Maia Team conversations becoming stuck [resolved]https://stspg.io/q413k0rsxb5jmatillion:2026-06-29T15:38:43.539ZMon, 29 Jun 2026 15:38:43 +0000This incident has been resolved.Salesforce OAuth - Token Refresh Failing [resolved]https://stspg.io/yfkqdtxm4v8mmatillion:2026-06-19T09:09:53.530ZFri, 19 Jun 2026 09:09:53 +0000This incident has been resolvedSalesforce OAuth - Token Refresh Failing [resolved]https://stspg.io/8lvmb588hjkymatillion:2026-06-18T17:12:19.741ZThu, 18 Jun 2026 17:12:19 +0000This incident has been resolvedConnectivity Issues in AU1 Production [resolved]https://stspg.io/crw0kvggwsgmmatillion:2026-06-18T13:43:55.717ZThu, 18 Jun 2026 13:43:55 +0000This incident has been resolved.OData component failure [resolved]https://stspg.io/4b1q0gzzr209matillion:2026-06-10T08:49:20.896ZWed, 10 Jun 2026 08:49:20 +0000This incident has been resolvedNew Agent deployments having issues running Tasks in US Region [resolved]https://stspg.io/2n67wtdtvd0xmatillion:2026-06-08T12:08:27.625ZMon, 08 Jun 2026 12:08:27 +0000This incident has been resolved.Intermittent UI issue impacting navigation into Maia Foundation due to loading new frontend services (Designer, Obs Dash, Project Explorer), causing ChunkLoadError and “Something went wrong” messages. [resolved]https://stspg.io/6m546pktw5slmatillion:2026-05-27T13:26:25.743ZWed, 27 May 2026 13:26:25 +0000This incident has been resolved.Temporary Issue with GitHub Integration in AU Region [resolved]https://stspg.io/sp3flg62lh7dmatillion:2026-05-07T19:05:14.924ZThu, 07 May 2026 19:05:14 +0000This incident has been resolved.Temporary Issue with GitHub Integration in AU Region [resolved]https://stspg.io/c9d274zslrkmmatillion:2026-05-05T09:56:04.940ZTue, 05 May 2026 09:56:04 +0000This incident has been resolved.Pipeline Access Failure [resolved]https://stspg.io/9hb7w668xpx7matillion:2026-04-27T14:04:31.293ZMon, 27 Apr 2026 14:04:31 +0000This incident has been resolved.Intermittent issues with Sign-in to Maia Foundation [resolved]https://stspg.io/w1wlnfsj8chmmatillion:2026-04-22T18:30:00.000ZWed, 22 Apr 2026 18:30:00 +0000Customers may have experienced intermittent issues signing in to the Maia Foundation. This was due to a wider issue with a third-party provider.Pipeline: : Instability in Pipeline Execution Steps [resolved]https://stspg.io/nwkp9yfyxs33matillion:2026-04-21T10:51:38.065ZTue, 21 Apr 2026 10:51:38 +0000This incident has been resolved.Git authentication issue with Azure [resolved]https://stspg.io/2q96w4pnzxgjmatillion:2026-04-09T08:56:44.510ZThu, 09 Apr 2026 08:56:44 +0000This incident has been resolved.Customers may be seeing an intermittent "unable to retrieve repositories" message while trying to access their Git repositories. [resolved]https://stspg.io/2xhp9d3syrhfmatillion:2026-04-02T16:45:20.414ZThu, 02 Apr 2026 16:45:20 +0000This incident has been resolved.