<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Maze incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/maze.html</link><description>Incidents from Maze's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Prolific panel recruitment is currently unavailable [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-09-16T10:06:07Z</guid><pubDate>Wed, 16 Sep 2026 10:06:07 +0000</pubDate><description>Prolific has restored its service, and panel recruitment is now fully available again.
We have progressively restored traffic to 100% and closely monitored the system throughout the process. No errors have been observed, and Prolific panel requests are now operating normally.

Thank you for your patience and understanding while we worked to restore the service.</description></item><item><title>The issue affecting new transcriptions has been resolved. [monitoring]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-09-16T08:54:39Z</guid><pubDate>Wed, 16 Sep 2026 08:54:39 +0000</pubDate><description>We’re continuing to reprocess the transcriptions affected by the incident and closely monitoring the impacted studies to ensure everything is being restored and processed as expected.

We’ll share another update as soon as we have further information.</description></item><item><title>Build mode and Live study links for unmoderated studies with Figma prototypes fail to load [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-09-02T00:19:56Z</guid><pubDate>Wed, 02 Sep 2026 00:19:56 +0000</pubDate><description>We&#x27;ve resolved the incident, and unmoderated studies with Figma prototypes should now work normally. Apologies for the trouble caused.</description></item><item><title>Users can’t duplicate an existing unmoderated study or create a new unmoderated study from a template [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-08-27T02:31:57Z</guid><pubDate>Thu, 27 Aug 2026 02:31:57 +0000</pubDate><description>We&#x27;ve resolved the issue, and you should now be able to duplicate unmoderated studies and create new studies from a template. Sorry for the trouble, and thank you for your patience.</description></item><item><title>Calendar availability not showing when creating recruitment links [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-08-25T16:24:27Z</guid><pubDate>Tue, 25 Aug 2026 16:24:27 +0000</pubDate><description>This issue is now resolved. Teammates&#x27; calendar connection status displays correctly again in the recruitment link creation flow, and live availability is being applied as expected.</description></item><item><title>Video streams unresponsive in Observer Rooms [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-08-19T13:44:01Z</guid><pubDate>Wed, 19 Aug 2026 13:44:01 +0000</pubDate><description>Video streaming has been restored in moderated observer rooms.</description></item><item><title>AI Moderated studies aren&#x27;t functioning correctly [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-08-18T12:56:12Z</guid><pubDate>Tue, 18 Aug 2026 12:56:12 +0000</pubDate><description>The issue affecting AI Moderated studies has now been fully resolved.  AI Moderated interactions and study links are functioning normally again, including studies with image stimuli.

We apologize for the disruption and appreciate your patience and understanding while we worked to resolve the issue.</description></item><item><title>Prototype test &#x27;goal-based&#x27; tasks are not consistently auto-completing [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-08-11T16:12:32Z</guid><pubDate>Tue, 11 Aug 2026 16:12:32 +0000</pubDate><description>This issue is now resolved. Goal-based prototype tests will now auto-complete consistently when participants reach the defined goal screen. Thank you for your patience while we worked towards a fix.</description></item><item><title>AI Moderated conversations [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-07-16T13:06:02Z</guid><pubDate>Thu, 16 Jul 2026 13:06:02 +0000</pubDate><description>The issue affecting AI Moderated conversations has been resolved.

Our Engineering team identified the root cause and implemented a fix. AI Moderated conversations should now be starting normally.

Thank you for your patience while we worked to resolve this issue.</description></item><item><title>Delays in transcript generation on unmoderated studies [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-06-17T18:43:46Z</guid><pubDate>Wed, 17 Jun 2026 18:43:46 +0000</pubDate><description>This issue is now resolved. Thank you for your patience while we worked towards a fix.</description></item><item><title>Maze app experiencing longer load times [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-06-05T16:47:00Z</guid><pubDate>Fri, 05 Jun 2026 16:47:00 +0000</pubDate><description>This incident is now resolved, and all services are working as expected 🎉</description></item><item><title>Clips and transcripts aren&#x27;t loading in results [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-06-04T10:55:37Z</guid><pubDate>Thu, 04 Jun 2026 10:55:37 +0000</pubDate><description>This issue is now resolved. Clips and transcripts should now be loading as expected in results.</description></item><item><title>Some Figma prototypes fail to load in unmoderated studies [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-05-12T20:19:44Z</guid><pubDate>Tue, 12 May 2026 20:19:44 +0000</pubDate><description>The issue has now been resolved, and prototypes should load as expected. We apologize for the disruption and appreciate your patience while we investigated the issue. </description></item><item><title>Observers are unable to join moderated studies [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-04-22T15:28:41Z</guid><pubDate>Wed, 22 Apr 2026 15:28:41 +0000</pubDate><description>The issue is now resolved. Observers should be able to join and access moderated interview studies as expected.</description></item><item><title>Moderated and AI Moderated study types cannot be accessed or created [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-04-20T17:58:50Z</guid><pubDate>Mon, 20 Apr 2026 17:58:50 +0000</pubDate><description>We&#x27;ve now implemented a fix. Moderated and AI Moderated studies are now accessible and can be created as expected.</description></item><item><title>Recruiting unavailable for Respondent panel orders [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-04-09T18:07:41Z</guid><pubDate>Thu, 09 Apr 2026 18:07:41 +0000</pubDate><description>The issue affecting recruiting for Respondent panel orders has been fully resolved. Recruiting services are now operating as expected. We will continue to monitor the system to ensure stability.

Thank you for your patience while we worked to resolve this issue.</description></item><item><title>In-app prompt will not show on our customers website [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-04-09T11:23:05Z</guid><pubDate>Thu, 09 Apr 2026 11:23:05 +0000</pubDate><description>The incident has been resolved. We have restored full functionality and are continuing to monitor the system.
We appreciate your patience while we worked on this.</description></item><item><title>Clips are failing to load [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-04-08T11:30:08Z</guid><pubDate>Wed, 08 Apr 2026 11:30:08 +0000</pubDate><description>The issue where Clips failed to load and displayed the error message “Unable to load video” has been resolved by our Engineering Team.

We sincerely appreciate your patience and understanding while we addressed this matter.</description></item><item><title>Clip recordings are not displaying in results [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-03-18T17:38:02Z</guid><pubDate>Wed, 18 Mar 2026 17:38:02 +0000</pubDate><description>The backlog of Clips recordings have been processed and the system is operating normally</description></item><item><title>Users can&#x27;t log into their Maze accounts via Google Auth [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-03-09T03:18:12Z</guid><pubDate>Mon, 09 Mar 2026 03:18:12 +0000</pubDate><description>Issue has now been resolved. You should now be able to login with Google. Thank you for your patience</description></item><item><title>Issues placing participant panel orders [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-02-23T19:45:18Z</guid><pubDate>Mon, 23 Feb 2026 19:45:18 +0000</pubDate><description>This issue is now resolved. Panel orders can be submitted and created as expected.</description></item><item><title>The &#x27;Get started&#x27; button loads indefinitely on Android browsers when the unmoderated study contains a prototype block [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-02-18T00:55:26Z</guid><pubDate>Wed, 18 Feb 2026 00:55:26 +0000</pubDate><description>This issue is now resolved. Thank you for your patience while we worked towards a fix.</description></item><item><title>Search failing due to provider outage [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-02-12T15:06:10Z</guid><pubDate>Thu, 12 Feb 2026 15:06:10 +0000</pubDate><description>Search in Maze should now be operational again. Thanks for your patience while we worked towards a fix.</description></item><item><title>An error stating &quot;Failed to load&quot; appears when attempting to view the Legal block [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-02-12T11:40:01Z</guid><pubDate>Thu, 12 Feb 2026 11:40:01 +0000</pubDate><description>The CDN configuration has been fixed and the system is fully operational</description></item><item><title>PDFs and images not loading for testers [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-02-12T11:38:41Z</guid><pubDate>Thu, 12 Feb 2026 11:38:41 +0000</pubDate><description>The CDN configuration has been fixed and the system is fully operational</description></item><item><title>The Search option is currently not working as expected [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-02-04T16:16:14Z</guid><pubDate>Wed, 04 Feb 2026 16:16:14 +0000</pubDate><description>The issue has been identified and resolved. We are not seeing any errors with search queries but will continue to monitor. </description></item><item><title>CSV exports not being delivered [resolved]</title><link>https://status.maze.co</link><guid isPermaLink="false">maze:2026-01-26T14:00:09Z</guid><pubDate>Mon, 26 Jan 2026 14:00:09 +0000</pubDate><description>We experienced an issue where CSV exports from studies were not being delivered to inboxes. We&#x27;ve identified the root cause and implemented a fix. Previously requested exports can be requested again in order to receive them. Our apologies for any disruption this may have caused.</description></item></channel></rss>