https://approjects-vendor-status-watch.static.hf.space/v/mode.htmlIncidents from Mode's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/ltx957y1ljhcmode:2026-07-27T02:00:00.000-07:00Mon, 27 Jul 2026 09:00:00 +0000We observed issues with a third party service provider between 09:00 and 11:30 UTC. The impact would have contributed to Notebook cells failing to render their results, auto-pinning of tables in the schema browser, and notifications for actions such as report duplication (report duplication would still complete in the background). This issue is now resolved. Please reach out to support if you have any questions.https://stspg.io/jlp0xgz2m5l5mode:2026-07-24T04:00:00.000-07:00Fri, 24 Jul 2026 11:00:00 +0000Between approximately 3:55 AM and 4:15 AM PDT, users may have experienced service timeouts due to an AWS networking issue in the us-west-2 (Oregon) region. The AWS outage temporarily disrupted outbound internet connectivity from the region, impacting our ability to communicate with external services. Based on our investigation, the issue was external to our infrastructure, and all services have since been fully restored following AWS's resolution of the incident.https://stspg.io/3qr0p4b74hchmode:2026-06-08T09:30:15.063-07:00Mon, 08 Jun 2026 16:30:15 +0000This incident has been resolved.https://stspg.io/xtrwslmc8ss4mode:2026-03-09T08:38:15.630-07:00Mon, 09 Mar 2026 15:38:15 +0000This incident has been resolved.https://stspg.io/jg9ml08cwnwjmode:2026-01-09T13:01:24.736-08:00Fri, 09 Jan 2026 21:01:24 +0000Intercom messenger has fully recovered, and the Support team has resumed normal operations.https://stspg.io/7kxzcvbkcc4rmode:2026-01-05T06:22:09.835-08:00Mon, 05 Jan 2026 14:22:09 +0000Intercom messenger has fully recovered, and the Support team has resumed normal operations.https://stspg.io/gkx1qk5pr14rmode:2025-12-18T09:02:47.337-08:00Thu, 18 Dec 2025 17:02:47 +0000The Discovery Database sync delay has been resolved. The sync completed successfully and data is now up to date.https://stspg.io/kcmbkjmpw028mode:2025-12-10T21:00:00.000-08:00Thu, 11 Dec 2025 05:00:00 +0000At approximately 12:00 AM Eastern on December 11, we received the first report that Python visuals were not appearing in reports. While the visuals displayed correctly in the notebook, the corresponding report elements appeared empty. Our engineering team identified the cause of the issue and resolved it. All notebook visuals should now render as expected in reports. If you continue to experience any issues, please reach out to Support.https://stspg.io/g8xr8mn9zj75mode:2025-11-18T13:47:41.058-08:00Tue, 18 Nov 2025 21:47:41 +0000GitHub has reported this incident as resolved and all systems are operational. You can review GitHub updates at https://www.githubstatus.com/https://stspg.io/fq935h7pwclpmode:2025-11-18T01:00:00.000-08:00Tue, 18 Nov 2025 09:00:00 +0000We became aware of an issue affecting scheduled reports executions beginning around 11:00 PM EST on November 17th. The issue affected hourly, 15-minute, and weekly scheduled jobs. Monthly and 30-minute schedules were not impacted. Engineering has resolved the issue, and normal scheduling has resumed. We are continuing to monitor to ensure full stability. Further updates will be provided. Edit: Scheduled executions began failing at 2:00 PM EST on November 17 and were fully resolved by 6:30 AM EST on November 18. As expected after recovery, some delayed or duplicate scheduled runs were triggered as jobs caught up. Normal scheduling has now resumed as of Nov 20.https://stspg.io/vzdvz31993nsmode:2025-11-06T05:54:11.701-08:00Thu, 06 Nov 2025 13:54:11 +0000A fix has been deployed, and functionality for reports using Notebook generated datasets has been restored. If you continue to experience any issues, please refresh your report and try again. If you still encounter any issues, please reach out to our support team for assistance.https://stspg.io/dscjf6rk1j8nmode:2025-10-20T05:32:31.007-07:00Mon, 20 Oct 2025 12:32:31 +0000The earlier AWS outage impacting Mode services has been resolved. All systems are operational, though some background jobs and scheduled runs may take additional time to clear as backlogs process. Please reach out to Support if you have any questions.https://stspg.io/zrthx0p2qy4smode:2025-10-20T05:21:13.946-07:00Mon, 20 Oct 2025 12:21:13 +0000Intercom access has recovered, and the Support team has resumed normal operations.