https://approjects-vendor-status-watch.static.hf.space/v/mural.htmlIncidents from Mural's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/p02p0fbkb4k3mural:2026-08-04T18:01:33.000-03:00Tue, 04 Aug 2026 21:01:33 +0000Update 2 - The fix to the SSO SAML login issue that caused an Authentication Error has been implemented. We now believe the issue is resolved but will continue to monitor throughout the day. Please check our status page for the most up-to-date info: status.mural.cohttps://stspg.io/t4rbxcsykm35mural:2026-04-17T13:13:58.599-03:00Fri, 17 Apr 2026 16:13:58 +0000The fix our 3rd party provider implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused.https://stspg.io/zv0fmg0n1g22mural:2026-03-26T10:24:30.481-03:00Thu, 26 Mar 2026 13:24:30 +0000The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.https://stspg.io/sl1yzxt8f3gxmural:2025-11-25T07:04:21.041-03:00Tue, 25 Nov 2025 10:04:21 +0000Users receiving the "Offline" message are now able to access content and create new murals, and no new examples of this issue are reported. This issue is now considered fully resolved. We apologize for the inconvenience this interruption caused and will be conducting a full review to identify potential improvements for incidents of this nature.https://stspg.io/j2dq4dwt03kwmural:2025-10-29T13:13:19.051-03:00Wed, 29 Oct 2025 16:13:19 +0000**Date:** October 29, 2025 **Impact Duration:** 15:55 – 21:20 UTC **Status:** Resolved **Root Cause:** Outage with our cloud hosting provider ### **Overview** On **October 29, 2025**, Mural experienced a major service disruption that prevented users from signing in or accessing their murals. The issue was caused by a widespread outage with our primary cloud hosting provider. While the outage was external to Mural, it significantly impacted our ability to serve requests and maintain normal operations for several hours. ### **Timeline of Events \(UTC\)** * **15:55** — We detected that some users were unable to sign in to Mural. Mural’s incident response team began investigating immediately * **16:13** — The incident notification was posted to Mural’s status page at [status.mural.chttps://stspg.io/sg1ffx9284tcmural:2025-10-20T12:45:09.146-03:00Mon, 20 Oct 2025 15:45:09 +0000Full service to our www.mural.co website has been restored. We'll continue to monitor the situation throughout the day in case any further remedial actions are needed. We apologize for any inconvenience this may have caused and thank you for your patience whilst we're worked to resolve the issue. We're pleased to note that our Mural app under app.mural.co was not affected by this incident and users were able to log in throughout this period.