https://approjects-vendor-status-watch.static.hf.space/v/netdocuments-us.htmlIncidents from NetDocuments US's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/w237b4g8hjh3netdocuments-us:2026-07-16T06:45:12.937-04:00Thu, 16 Jul 2026 10:45:12 +0000The issue affecting M365 Outlook and Co-Author Login is resolved. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/xsh5df8lbb7xnetdocuments-us:2026-06-30T15:58:43.352-04:00Tue, 30 Jun 2026 19:58:43 +0000The issue impacting the US Service and causing the Navigation Error when browsing workspaces has been resolved. If you are still experiencing issues or have further questions, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/lbjrkzgwsnb6netdocuments-us:2026-05-19T08:59:30.779-04:00Tue, 19 May 2026 12:59:30 +0000We have resolved the issue impacting the US Service. Response times have recovered and Service performance has remained at normal levels. We will continue to monitor the situation closely and provide updates to this post if anything changes. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/l0j6zl0f5qsqnetdocuments-us:2026-05-18T17:42:35.212-04:00Mon, 18 May 2026 21:42:35 +0000The issue affecting the US service has been fully resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/m8dm7vb7ttkqnetdocuments-us:2026-05-08T19:10:23.079-04:00Fri, 08 May 2026 23:10:23 +0000The issue with the US Service is resolved. If you have any questions we can assist with, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/s88jp8rkdfkwnetdocuments-us:2026-04-27T10:04:52.625-04:00Mon, 27 Apr 2026 14:04:52 +0000This incident has been resolved.https://stspg.io/g16kx47ygztynetdocuments-us:2026-02-25T09:50:33.316-05:00Wed, 25 Feb 2026 14:50:33 +0000This incident has been resolved.https://stspg.io/ntwtg0rlxh20netdocuments-us:2026-02-18T15:57:38.209-05:00Wed, 18 Feb 2026 20:57:38 +0000At this time, we are updating the status of the trust site posting to Resolved as the Service response has remained at typical levels, and all aspects of the Service are functioning normally. Additionally, during the Emergency Maintenance window, we were able rapidly deploy enhancements to the impacted subsystem to further its resiliency. The work completed with no disruption of the Service and the full time-window forecast was not required. We will continue to provide updates through Support Cases and other direct communications in the coming days. If you do need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/05kn452lrh82netdocuments-us:2026-02-17T09:54:06.487-05:00Tue, 17 Feb 2026 14:54:06 +0000This incident has been resolved.https://stspg.io/0gtl1w4129k3netdocuments-us:2026-02-02T17:20:03.000-05:00Mon, 02 Feb 2026 22:20:03 +0000This incident has been resolved.https://stspg.io/54b8btdd9m8knetdocuments-us:2026-01-02T05:40:19.983-05:00Fri, 02 Jan 2026 10:40:19 +0000The issue affecting the US service has been fully resolved. Creation of new documents and containers, including workspaces, is now functioning normally. If you do need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/1rrk3k62x7wwnetdocuments-us:2025-12-15T08:10:18.822-05:00Mon, 15 Dec 2025 13:10:18 +0000At this time, we are updating the status of the Trust Site posting to Resolved as Service response times have remained at typical levels, and all aspects of the Service are functioning normally. We will continue to provide updates through Support Cases, emails, and other direct communications in the coming days. If you do need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/ws3rtg533dftnetdocuments-us:2025-11-10T15:06:38.493-05:00Mon, 10 Nov 2025 20:06:38 +0000The issue with document access in the US Service region that was impacting some customers' ability to upload or download documents is now resolved. If you are still experiencing any difficulty, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/884dnxxm6r39netdocuments-us:2025-10-29T14:11:44.181-04:00Wed, 29 Oct 2025 18:11:44 +0000Microsoft has resolved their issue with Azure and internal testing shows all NetDocuments applications are functional at this time. Details of Microsoft Azure status can be found here: https://azure.status.microsoft/en-us/statushttps://stspg.io/lxf8sjpzj0dhnetdocuments-us:2025-10-27T16:25:41.677-04:00Mon, 27 Oct 2025 20:25:41 +0000At this time, all documents that were uploaded during the Service disruption have been fully processed and the system is performing as expected. If you are unable to find documents uploaded during that time in their proper locations, and wish to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/ or reply to your currently open Case.https://stspg.io/4gj9qy6fk9dvnetdocuments-us:2025-10-19T16:29:22.466-04:00Sun, 19 Oct 2025 20:29:22 +0000We received reports of a limited issue affecting approximately 20 customers within the US Service. Impacted users experienced difficulties accessing documents through the web, including when using co-authoring, editing, or sending documents to integrated third-party applications. We believe we have remedied the issue and are conducting follow-up calls to confirm that service has fully returned to normal for each impacted customer. This issue was isolated and unrelated to last week’s disruption. If you are continuing to experience any difficulty, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/br34hmj54n0mnetdocuments-us:2025-10-15T11:45:55.141-04:00Wed, 15 Oct 2025 15:45:55 +0000At this time, we are updating the status of the trust site posting to Resolved because Service response times have remained at typical levels, and all aspects of the Service are functioning normally. We will continue to provide updates through Support Cases, emails, and other direct communications in the coming days. If you do need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/h3bhj33sm1z4netdocuments-us:2025-10-14T12:11:39.213-04:00Tue, 14 Oct 2025 16:11:39 +0000The issue impacting the US Service is now resolved. If you are still impacted, please reach out to our Support team via the portal: https://support.netdocuments.com/https://stspg.io/w6wcms4y0b2xnetdocuments-us:2025-10-09T16:19:24.872-04:00Thu, 09 Oct 2025 20:19:24 +0000The incident with the US Service has been resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/y91kj6c2x00fnetdocuments-us:2025-10-06T16:03:58.918-04:00Mon, 06 Oct 2025 20:03:58 +0000The incident with the US Service has been resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/https://stspg.io/5f3134svcvr7netdocuments-us:2025-09-03T11:05:56.476-04:00Wed, 03 Sep 2025 15:05:56 +0000At this time, the issue impacting the NetDocuments Service in the US region is resolved. If you are experiencing continued difficulty, please contact Support via the portal: https://support.netdocuments.com/