https://approjects-vendor-status-watch.static.hf.space/v/ocrolus.htmlIncidents from Ocrolus's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/vv341jh55w5zocrolus:2026-08-10T21:16:22.099-04:00Tue, 11 Aug 2026 01:16:22 +0000The backlog has returned to normal levels, and turnaround time (TAT) has been steadily improving. We continue to actively monitor TAT and overall system health.https://stspg.io/34vmg7r2pxklocrolus:2026-07-30T12:44:11.670-04:00Thu, 30 Jul 2026 16:44:11 +0000The issue impacting the Import to Encompass modal has been resolved. Based on the update from ICE, Encompass Partner Connect is now fully operational. All backlog orders are currently being processed, and new orders are processing immediately. Note: Orders submitted through Encompass Partner Connect prior to 7:30 AM ET may need to be resubmitted.https://stspg.io/lby78nsfjfdwocrolus:2026-07-06T11:29:27.245-04:00Mon, 06 Jul 2026 15:29:27 +0000We continued to monitor the system after the reprocessing to make sure everything was working as expected. The system has now fully recovered, and all Document Processing services are running normally.https://stspg.io/nr2lt0zh7rzwocrolus:2026-06-05T10:28:48.877-04:00Fri, 05 Jun 2026 14:28:48 +0000The system has fully recovered, and encompass interactions are now functioning as expected.https://stspg.io/qd3qhzs36wk4ocrolus:2026-04-29T10:51:46.471-04:00Wed, 29 Apr 2026 14:51:46 +0000The issue has been successfully resolved, and impacted services are now fully operational.https://stspg.io/t1mxwvjftq87ocrolus:2026-04-22T18:59:26.332-04:00Wed, 22 Apr 2026 22:59:26 +0000The system has fully recovered, and all Detect and Document Processing services are now running smoothly.https://stspg.io/czjj1472l7nnocrolus:2026-03-17T13:30:27.256-04:00Tue, 17 Mar 2026 17:30:27 +0000The backlog has returned to normal levels, and turnaround time (TAT) has been steadily improving. We continue to actively monitor TAT and overall system health.https://stspg.io/lhxy6l35gn24ocrolus:2026-01-29T14:03:20.294-05:00Thu, 29 Jan 2026 19:03:20 +0000Our authentication service has returned to normal performance.https://stspg.io/z9s0398j4rkrocrolus:2025-10-20T08:57:41.085-04:00Mon, 20 Oct 2025 12:57:41 +0000Ocrolus remains fully operational as we continue to monitor the situation and await full service restoration from our cloud providerhttps://stspg.io/t4b2zn2wlxpgocrolus:2025-10-14T13:24:57.420-04:00Tue, 14 Oct 2025 17:24:57 +0000The system has fully recovered, and all Detect services are now running smoothly.https://stspg.io/g5v6j5s85j5qocrolus:2025-10-10T11:36:23.840-04:00Fri, 10 Oct 2025 15:36:23 +0000Our document processing system has fully returned to normal operations. Some documents may still experience delays as we work through the remaining backlog.https://stspg.io/ttn0fh06x02hocrolus:2025-09-25T15:59:38.982-04:00Thu, 25 Sep 2025 19:59:38 +0000The system has fully recovered, and all Detect services are now running smoothly.https://stspg.io/6b01v6pbqmcdocrolus:2025-09-03T12:38:23.027-04:00Wed, 03 Sep 2025 16:38:23 +0000The system has fully recovered, and encompass interactions are now functioning as expected.https://stspg.io/bz0htpz4x2mxocrolus:2025-08-21T15:48:47.463-04:00Thu, 21 Aug 2025 19:48:47 +0000The system has fully recovered and upload API endpoints are now functioning as expected.