<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Octopus incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/octopus.html</link><description>Incidents from Octopus's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>https://g.octopushq.com Certificate issues [resolved]</title><link>https://stspg.io/jch14qntcrn4</link><guid isPermaLink="false">octopus:2026-07-31T13:32:24.942Z</guid><pubDate>Fri, 31 Jul 2026 13:32:24 +0000</pubDate><description>This issue has now been resolved. Thank you for your patience whilst we investigated the incident. If you are having any further issues please email support@octopus.com.</description></item><item><title>Service connectivity issues due to upstream Azure outage [resolved]</title><link>https://stspg.io/6mjw4268d4d6</link><guid isPermaLink="false">octopus:2026-07-23T16:08:43.170Z</guid><pubDate>Thu, 23 Jul 2026 16:08:43 +0000</pubDate><description>Azure has resolved this issue.</description></item><item><title>Bicep deployments may fail after upgrading to 2026.3.4658 or later [resolved]</title><link>https://stspg.io/pyyh2y43ljbm</link><guid isPermaLink="false">octopus:2026-07-03T00:25:44.406Z</guid><pubDate>Fri, 03 Jul 2026 00:25:44 +0000</pubDate><description>The fix has been live across all Octopus Cloud servers for several weeks now without further issues.</description></item><item><title>Ability to deploy in West US 2 might be affected [resolved]</title><link>https://stspg.io/2njlj5pnsppk</link><guid isPermaLink="false">octopus:2026-05-29T06:10:04.469Z</guid><pubDate>Fri, 29 May 2026 06:10:04 +0000</pubDate><description>Our upstream provider, Azure in West US2, has resolved their issue. While the issue was ongoing, some Octopus Cloud instances in West US2 may have experienced brief downtime and network communication issues. For more details, see Azure&#x27;s incident report (Tracking ID: GHRP-84G) at https://azure.status.microsoft/en-us/status/history/.</description></item><item><title>Amazon ECS Service Steps fail with &#x27;Container.image contains invalid cha... [resolved]</title><link>https://stspg.io/xp9qxttg4ym1</link><guid isPermaLink="false">octopus:2026-05-15T12:36:03.385Z</guid><pubDate>Fri, 15 May 2026 12:36:03 +0000</pubDate><description>We have pushed out a fix for this issue and it should be rolling out to Octopus Cloud customers over the next few days. 
Please contact support@octopus.com if you are seeing this issue and we can arrange to get your instance upgraded.</description></item><item><title>Dynamic Worker issues in West US 2 [resolved]</title><link>https://stspg.io/1f20tgkzq23j</link><guid isPermaLink="false">octopus:2026-05-05T13:18:47.601Z</guid><pubDate>Tue, 05 May 2026 13:18:47 +0000</pubDate><description>We have not observed any further issues in the West US 2 region so all Octopus Cloud instances in the West US 2 region are using dynamic workers in West US 2 once again.</description></item><item><title>AWS Deployment Failures for Cloud Customers [resolved]</title><link>https://stspg.io/slpby92g6q6f</link><guid isPermaLink="false">octopus:2026-04-01T08:06:18.168Z</guid><pubDate>Wed, 01 Apr 2026 08:06:18 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Deployments using AWS-dependent resources may fail with “No RegionEndpoint or ServiceURL configured.” [resolved]</title><link>https://stspg.io/hjv0y0z6scrx</link><guid isPermaLink="false">octopus:2026-03-30T12:43:39.888Z</guid><pubDate>Mon, 30 Mar 2026 12:43:39 +0000</pubDate><description>We have identified the cause of this issue and have produced a fix in Octopus version 2026.2.3825. Please email support@octopus.com if you are seeing AWS region endpoint errors in your deployments similar to the one in the title and we can discuss upgrade options.</description></item><item><title>gRPC port (8443) shows Octopus Cloud instance is Undergoing Maintenance [resolved]</title><link>https://stspg.io/jpwpyx1n49ww</link><guid isPermaLink="false">octopus:2026-03-24T04:13:03.328Z</guid><pubDate>Tue, 24 Mar 2026 04:13:03 +0000</pubDate><description>This incident has been resolved. Please don&#x27;t hesitate to reach out to our support team if you are still having any related problems.</description></item><item><title>Emails are currently not being delivered [resolved]</title><link>https://stspg.io/h6972d163hcg</link><guid isPermaLink="false">octopus:2026-02-26T01:51:58.000Z</guid><pubDate>Thu, 26 Feb 2026 01:51:58 +0000</pubDate><description>Email services have now been restored. Please contact support@octopus.com if you encounter any issues with email delivery.</description></item><item><title>Ubuntu Dynamic Workers are failing to lease [postmortem]</title><link>https://stspg.io/czrr4lws5zww</link><guid isPermaLink="false">octopus:2026-02-02T21:31:14.614Z</guid><pubDate>Mon, 02 Feb 2026 21:31:14 +0000</pubDate><description># Summary

On 2 Feb 2026, between 20:13:34 to 22:56:04 UTC, Octopus Cloud customers in `West US 2` and `West Europe` may have experienced failed deployments or failed runbook runs due to `Ubuntu Dynamic Worker` steps failing on Leasing timeout. 

This disruption was caused by Azure failing to provision Virtual Machines across multiple regions - see Azure Issue `FNJ8-VQZ` on [Azure Status History](https://azure.status.microsoft/en-us/status/history/). 

# Background

Octopus Cloud [Dynamic Workers](https://octopus.com/docs/octopus-cloud/dynamic-worker) are isolated virtual machines that we provide as part of our Octopus Cloud Subscription offering as a way to execute deployment and runbook steps and scripts, without needing to run on the Octopus Server or deployment targets themselves. Cust</description></item><item><title>OctopusID signin intermittent for cloud customers [postmortem]</title><link>https://stspg.io/m72cwhzx3pmx</link><guid isPermaLink="false">octopus:2025-11-25T12:34:28.801Z</guid><pubDate>Tue, 25 Nov 2025 12:34:28 +0000</pubDate><description># Intermittent sign-in issues for Octopus Cloud instances

## Summary

Between November 25, at 10:24 pm AEST, and November 26, at 12:58 am AEST, customers experienced sporadic issues signing into Octopus Cloud instances. These issues stemmed from a database connection leak, which caused some sign-in requests to time out. We apologize for the inconvenience this has caused our customers and are taking steps to prevent it from happening again.

### Timings

Time to detection: 9hrs 41mins

Time to incident declaration: 9hrs 41mins

Time to resolution: 12hrs 15mins

## What happened?

\(All dates and times below are in AEST\)

### November 25

**12:43 pm** We deployed a change to our authorization service. This change introduced a bug resulting in database connection leaks. The connection leak </description></item><item><title>GitHub upstream outage causing issues with VCS-backed elements [resolved]</title><link>https://stspg.io/7l33709ml2wq</link><guid isPermaLink="false">octopus:2025-11-18T21:11:25.133Z</guid><pubDate>Tue, 18 Nov 2025 21:11:25 +0000</pubDate><description>We have observed no further errors stemming from this issue.</description></item><item><title>Octopus.com and billing portal may be unavailable in certain regions [resolved]</title><link>https://stspg.io/13fnd1fgrzky</link><guid isPermaLink="false">octopus:2025-10-29T16:31:49.564Z</guid><pubDate>Wed, 29 Oct 2025 16:31:49 +0000</pubDate><description>All Octopus services affected by this outage are now operational.</description></item><item><title>Docker Hub is down [resolved]</title><link>https://stspg.io/r8500hm0c5sf</link><guid isPermaLink="false">octopus:2025-10-20T07:34:33.883Z</guid><pubDate>Mon, 20 Oct 2025 07:34:33 +0000</pubDate><description>Docker Hub have resolved their incident and we have not observed any further issues</description></item><item><title>Kubernetes deployments using Kubernetes agent may fail [resolved]</title><link>https://stspg.io/fly31dn40jj9</link><guid isPermaLink="false">octopus:2025-10-12T23:43:06.000Z</guid><pubDate>Sun, 12 Oct 2025 23:43:06 +0000</pubDate><description>This has been resolved. All missing tags have been published to DockerHub and we are seeing successful deployments using these new tags.</description></item><item><title>Docker Hub authentication issues [postmortem]</title><link>https://stspg.io/07crzf0gqrvv</link><guid isPermaLink="false">octopus:2025-09-25T01:06:30.966Z</guid><pubDate>Thu, 25 Sep 2025 01:06:30 +0000</pubDate><description># **Incident Summary**

Docker Hub experienced authentication issues that prevented access to container images, resulting in deployment failures for projects relying on those images.

## **What We&#x27;re Doing**

Following this incident, we&#x27;ve identified several improvements to enhance service resilience and customer communication:

### **Visibility &amp; Monitoring**

* Communicate third-party service outages more clearly on our status page
* Explore in-app messaging to alert customers during service disruptions

### **Resilience &amp; Good Practices**

* Review image retrieval reliability and address identified risks
* Share good practices with customers to help reduce impacts when Docker Hub is unavailable</description></item><item><title>Intermittent Azure authentication issues [resolved]</title><link>https://stspg.io/6rk6y15t7k0k</link><guid isPermaLink="false">octopus:2025-09-15T03:11:19.350Z</guid><pubDate>Mon, 15 Sep 2025 03:11:19 +0000</pubDate><description>The downstream issue with Azure CLI login commands has been resolved by Azure.</description></item><item><title>(Resolved) Some Deployments/Runbooks in Octopus Cloud may be failing to start [resolved]</title><link>https://stspg.io/srpm2dt2217k</link><guid isPermaLink="false">octopus:2025-09-04T02:31:49.720Z</guid><pubDate>Thu, 04 Sep 2025 02:31:49 +0000</pubDate><description>This issue is resolved, please reach out to https://octopus.com/support if you are still experiencing deployments that fail to start.</description></item></channel></rss>