OpenGov Inc. incidents — Vendor Status Watchhttps://approjects-vendor-status-watch.static.hf.space/v/opengov-inc.htmlIncidents from OpenGov Inc.'s public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000Help Center and Technical Support Outage [investigating]https://stspg.io/6x9ylk60cqt8opengov-inc:2026-09-16T04:38:57.460-07:00Wed, 16 Sep 2026 11:38:57 +0000We are experiencing an outage affecting the OpenGov Help Center and our technical support contact channels, caused by an issue with a third-party service provider. Our team is actively investigating. Your OpenGov applications are not impacted — this is limited to support channels only. During this outage, you may be unable to submit or view support cases, and messages sent to support may not be received. If you have an urgent, production-impacting issue, please contact your Customer Success Manager directly.Reports - Classic Report's menu is loading a blank page. [resolved]https://stspg.io/8cy04p8h1872opengov-inc:2026-09-11T06:23:42.852-07:00Fri, 11 Sep 2026 13:23:42 +0000This incident has been resolved.Procurement & Contract Management l Uploaded Images Not Rendering in Document Exports [resolved]https://stspg.io/mgtx50qjsk2ropengov-inc:2026-09-08T08:30:25.857-07:00Tue, 08 Sep 2026 15:30:25 +0000This incident has been resolved.Stories - PDF exports are failing for individual stories [resolved]https://stspg.io/5cv2qp79vfrzopengov-inc:2026-08-26T08:20:28.093-07:00Wed, 26 Aug 2026 15:20:28 +0000This incident has been resolved.Procurement & Contract Management l Completed DocuSign PowerForms Not Syncing Back to Portal [resolved]https://stspg.io/y39rm40gnc3dopengov-inc:2026-08-20T08:31:40.474-07:00Thu, 20 Aug 2026 15:31:40 +0000This incident has been resolved. Vendors submitting responses via DocuSign PowerForms should no longer experience syncing issues. Going forward, customers need to create a new Connection in their DocuSign account per this article: https://opengov.my.site.com/support/s/article/ebfdc36e-8f30-4faf-8c9e-fa2205c4e015Enterprise Access Managment - Editing Reports [resolved]https://stspg.io/72k5zxmmkh52opengov-inc:2026-08-17T10:28:29.792-07:00Mon, 17 Aug 2026 17:28:29 +0000This incident has been resolved.System Access to OpenGov Platform & Products [resolved]https://stspg.io/3jvg8p6t3bgsopengov-inc:2026-08-17T07:16:48.228-07:00Mon, 17 Aug 2026 14:16:48 +0000This incident has been resolved.Stories - Publications and Stories are not loading folders [resolved]https://stspg.io/gwp4blvrzpq5opengov-inc:2026-08-13T14:35:02.085-07:00Thu, 13 Aug 2026 21:35:02 +0000This incident has been resolved.Procurement & Contract Management l ZIP+4 Code Unable to Save [resolved]https://stspg.io/tjq5cntysrljopengov-inc:2026-08-13T08:14:30.000-07:00Thu, 13 Aug 2026 15:14:30 +0000This incident has been resolved.Procurement & Contract Management l PDF Generation Non-Functional Across Export and Reports (Contracts, Projects & Reports Module) [resolved]https://stspg.io/599p455mdkrpopengov-inc:2026-08-11T08:19:04.781-07:00Tue, 11 Aug 2026 15:19:04 +0000This incident has been resolved.Tax & Revenue | Manual Cashier Payments Routing to WEB Balance Session Instead of Selected Session [resolved]https://stspg.io/zybky69pnh3ropengov-inc:2026-07-31T09:14:28.682-07:00Fri, 31 Jul 2026 16:14:28 +0000This incident has been resolved.Reporting & Transparency I Users are unable to download data via data manager [resolved]https://stspg.io/t7zbyxtnrnh3opengov-inc:2026-07-28T07:44:47.626-07:00Tue, 28 Jul 2026 14:44:47 +0000This incident has been resolved.Procurement & Contract Management l Unable to Submit Responses Despite All Required Fields Completed [resolved]https://stspg.io/n1qkyhzkg5t1opengov-inc:2026-07-23T05:01:01.127-07:00Thu, 23 Jul 2026 12:01:01 +0000This incident has been resolved.Procurement & Contract Management l Procurement System Admin users are unable to add or manage users [resolved]https://stspg.io/dphy593m7tq6opengov-inc:2026-07-13T13:11:45.310-07:00Mon, 13 Jul 2026 20:11:45 +0000This incident has been resolved.Budgeting & Performance | Failing to Load [resolved]https://stspg.io/k80yjbdgkbzmopengov-inc:2026-07-10T10:13:20.655-07:00Fri, 10 Jul 2026 17:13:20 +0000This incident has been resolved.Dashboard Refresh: Procurement [resolved]https://stspg.io/jg3sp8jp6z06opengov-inc:2026-06-26T11:32:47.898-07:00Fri, 26 Jun 2026 18:32:47 +0000This incident has been resolved.Budgeting & Performance I Unable to Access Linked Workforce Positions from Budget Worksheets [resolved]https://stspg.io/5km6twxs7nlbopengov-inc:2026-06-25T09:44:48.979-07:00Thu, 25 Jun 2026 16:44:48 +0000This incident has been resolved.Enterprise Asset Management Reporting Service Unresponsive [resolved]https://stspg.io/m7rdjbnrs97sopengov-inc:2026-06-23T07:50:36.806-07:00Tue, 23 Jun 2026 14:50:36 +0000This incident has been resolved.Intermittent Outages [resolved]https://stspg.io/dg8mgyxxpwtvopengov-inc:2026-06-22T07:01:14.444-07:00Mon, 22 Jun 2026 14:01:14 +0000This incident has been resolved.EAM Scheduled Processes Not Executing [resolved]https://stspg.io/qtxkgpxt63gropengov-inc:2026-06-15T07:20:26.034-07:00Mon, 15 Jun 2026 14:20:26 +0000This incident has been resolved.Product Access - Server Error [resolved]https://stspg.io/nbmpzb54trkhopengov-inc:2026-06-11T13:09:30.149-07:00Thu, 11 Jun 2026 20:09:30 +0000This incident has been resolved.Budgeting & Performance l NextGen: Account summary reports not loading by Account Number [resolved]https://stspg.io/x1d7pts27v5fopengov-inc:2026-06-11T10:44:48.799-07:00Thu, 11 Jun 2026 17:44:48 +0000This incident has been resolved.Service Down - GAB [resolved]https://stspg.io/q5pytkv1d6yropengov-inc:2026-06-08T04:03:52.024-07:00Mon, 08 Jun 2026 11:03:52 +0000This incident has been resolved.Financials Navigation Modules Missing for All Users; Error on Page Navigation [resolved]https://stspg.io/yk9bn1wttp4copengov-inc:2026-06-01T06:42:23.714-07:00Mon, 01 Jun 2026 13:42:23 +0000This incident has been resolved.Financial Management | 502 Bad Gateway Error [resolved]https://stspg.io/9q499rwwrqj7opengov-inc:2026-05-26T06:26:37.522-07:00Tue, 26 May 2026 13:26:37 +0000This incident has been resolved.Tax & Revenue | Online Portal Property Tax Search Error [resolved]https://stspg.io/xv6bsdknk4vnopengov-inc:2026-05-21T07:26:01.256-07:00Thu, 21 May 2026 14:26:01 +0000This incident has been resolved.Tax & Revenue | Payment Portal Partial Payments Error [resolved]https://stspg.io/p5jt5sxq1csbopengov-inc:2026-05-20T10:39:07.458-07:00Wed, 20 May 2026 17:39:07 +0000This incident has been resolved.Permitting & Licensing: Site Latency [resolved]https://stspg.io/t7nz55ddtw6mopengov-inc:2026-05-20T09:11:39.166-07:00Wed, 20 May 2026 16:11:39 +0000This incident has been resolved.Tax & Revenue | Interest Calculating Incorrectly [resolved]https://stspg.io/wrzzvy7fz18qopengov-inc:2026-05-05T11:19:51.312-07:00Tue, 05 May 2026 18:19:51 +0000This incident has been resolved. Data remediation will be completed to revert the most recent Penalties & Interest run. Re-running the Penalties & Interest process, should correct any affected charges.Automation Email Service Degradation - Emails Not Being Sent [resolved]https://stspg.io/yggzwl67tnpwopengov-inc:2026-05-04T09:42:56.489-07:00Mon, 04 May 2026 16:42:56 +0000This incident has been resolved.