<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Ortto incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/ortto.html</link><description>Incidents from Ortto's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Service Disruption [resolved]</title><link>https://stspg.io/s0rn8kpm61w1</link><guid isPermaLink="false">ortto:2026-04-09T05:23:12.731Z</guid><pubDate>Thu, 09 Apr 2026 05:23:12 +0000</pubDate><description>The issue has been resolved and all services are operating normally. If you are still experiencing any issues, please contact our support team.</description></item><item><title>Knowledge Base Feature Outage (help.ortto.com) [resolved]</title><link>https://stspg.io/h3b0t21f84bv</link><guid isPermaLink="false">ortto:2026-03-19T01:00:00.000Z</guid><pubDate>Thu, 19 Mar 2026 01:00:00 +0000</pubDate><description>The Knowledge Base feature should now be working again. We believe the impact was limited to our own help.ortto.com instance and should not have impacted customer instances.  Please contact support if you encounter any other issues.</description></item><item><title>Autopilot Journeys Web Application loading and email editor issues [resolved]</title><link>https://stspg.io/d2ft3c47gsng</link><guid isPermaLink="false">ortto:2026-01-27T17:55:36.453Z</guid><pubDate>Tue, 27 Jan 2026 17:55:36 +0000</pubDate><description>We have released an update that resolves the issues affecting the Autopilot Journeys email editor and intermittent loading behavior. Resources have been reallocated, and performance has stabilized.

All functionality is now operating normally. We will continue to monitor closely to ensure continued stability. Thank you for your patience.</description></item><item><title>Intermittent loading issues on Autopilot Journey subcomponent [resolved]</title><link>https://stspg.io/d67xxqct48n3</link><guid isPermaLink="false">ortto:2026-01-26T16:22:42.483Z</guid><pubDate>Mon, 26 Jan 2026 16:22:42 +0000</pubDate><description>The issue causing intermittent loading on the Autopilot Journeys subcomponent has been fixed. The UI should be loading normally now. Thank you for your patience while we worked on this.</description></item><item><title>[Autopilot Journeys] - Smart Segment Degradation [resolved]</title><link>https://stspg.io/hjdszcb84yn1</link><guid isPermaLink="false">ortto:2026-01-23T21:40:36.202Z</guid><pubDate>Fri, 23 Jan 2026 21:40:36 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Partial Outage of Ortto Web Interface and API [resolved]</title><link>https://stspg.io/2w0jmg7p5xry</link><guid isPermaLink="false">ortto:2025-12-01T23:19:49.386Z</guid><pubDate>Mon, 01 Dec 2025 23:19:49 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Autopilot Journeys component delay trigger and action shapes experiencing degraded performance [resolved]</title><link>https://stspg.io/5dfqwffkfn4p</link><guid isPermaLink="false">ortto:2025-09-10T22:14:34.390Z</guid><pubDate>Wed, 10 Sep 2025 22:14:34 +0000</pubDate><description>The underlying issue that caused the delays has been identified and was resolved at the time of our last update. While we continue to address the remaining fallout and follow up with impacted customers, system functionality has been restored. As a result, we are closing this incident.

Thank you for your patience and understanding.</description></item><item><title>Login / Authentication issues [resolved]</title><link>https://stspg.io/zh345k3n2w2w</link><guid isPermaLink="false">ortto:2025-09-08T06:31:28.000Z</guid><pubDate>Mon, 08 Sep 2025 06:31:28 +0000</pubDate><description>We have not observed any new errors, and AWS has now notified us that the issue has been fully resolved on their end. 

Customers continuing to experience problems should reach out to our Support team.</description></item></channel></rss>