<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Otava incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/otava.html</link><description>Incidents from Otava's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>OTMonitor Collectors Server Patching - 9/14/2026 [maintenance]</title><link>https://stspg.io/pdh19g75mdjn</link><guid isPermaLink="false">otava:2026-09-14T02:00:00.000-04:00</guid><pubDate>Mon, 14 Sep 2026 06:00:00 +0000</pubDate><description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description></item><item><title>Denver (DEN2) OTAVA® VMs Patching in Denver vCenter - 9/10/2026 [maintenance]</title><link>https://stspg.io/p2bmfn33qcrf</link><guid isPermaLink="false">otava:2026-09-10T01:00:00.000-04:00</guid><pubDate>Thu, 10 Sep 2026 05:00:00 +0000</pubDate><description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description></item><item><title>Phoenix (PHX) OTAVA® Cloud Backup (OCB), Service Degraded - 9/9/2026 [resolved]</title><link>https://stspg.io/ybsdx3lq1f99</link><guid isPermaLink="false">otava:2026-09-09T12:14:37.964-04:00</guid><pubDate>Wed, 09 Sep 2026 16:14:37 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Denver (DEN2) OTAVA® DRaaS powered by Veeam (OCC) Service Degraded - 9/9/2026 [resolved]</title><link>https://stspg.io/tp3d58t94xj1</link><guid isPermaLink="false">otava:2026-09-09T05:41:20.018-04:00</guid><pubDate>Wed, 09 Sep 2026 09:41:20 +0000</pubDate><description>Resolved.

OTAVA® engineers have successfully implemented a fix for the identified issue. Backup jobs are now completing successfully, and the environment is operating normally.</description></item><item><title>Mid-Michigan (MM) OTAVA® vCenter patching - 9/9/2026 [maintenance]</title><link>https://stspg.io/t62js5fcj96p</link><guid isPermaLink="false">otava:2026-09-09T03:00:00.000-04:00</guid><pubDate>Wed, 09 Sep 2026 07:00:00 +0000</pubDate><description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description></item><item><title>Mid-Michigan (MM1) - Internet Connectivity Degradation - 9/7/2026 [resolved]</title><link>https://stspg.io/6qqs4vm3vy0k</link><guid isPermaLink="false">otava:2026-09-07T10:51:15.454-04:00</guid><pubDate>Mon, 07 Sep 2026 14:51:15 +0000</pubDate><description>This incident has been resolved. Our engineering team confirmed that all internet connectivity metrics within the Mid-Michigan (MM1) shared cloud environment remained stable for the last 24 hours.

If you have questions or need assistance, contact OTAVA Support at support@otava.com or (877) 740-5028, Option 3.</description></item><item><title>Mid-Michigan (MM1) OTAVA® Data Center Networking Infrastructure Major Service Disruption – 08/12/2026 [resolved]</title><link>https://stspg.io/byw360jrlh07</link><guid isPermaLink="false">otava:2026-08-12T12:11:07.117-04:00</guid><pubDate>Wed, 12 Aug 2026 16:11:07 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Ashburn (AB1) Router loss of redundancy  - 07/30/2026 [resolved]</title><link>https://stspg.io/twqgq1g2k6tx</link><guid isPermaLink="false">otava:2026-08-03T12:48:31.159-04:00</guid><pubDate>Mon, 03 Aug 2026 16:48:31 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Indianapolis (IN1) Management Connectivity Issues on GEN3 DRaaS powered by Veeam - 7/26/2026 [resolved]</title><link>https://stspg.io/h2tc380pz05k</link><guid isPermaLink="false">otava:2026-07-26T05:54:29.000-04:00</guid><pubDate>Sun, 26 Jul 2026 09:54:29 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>AU (SC1) vCloud Degradation [resolved]</title><link>https://stspg.io/kwbq7sm5s9q2</link><guid isPermaLink="false">otava:2026-07-19T12:06:15.206-04:00</guid><pubDate>Sun, 19 Jul 2026 16:06:15 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>OTAVA® Mid-Michigan (MM1) Data Center Utility Power Interruption - 7/18/26 [resolved]</title><link>https://stspg.io/hfbvz675sfd1</link><guid isPermaLink="false">otava:2026-07-18T10:27:17.000-04:00</guid><pubDate>Sat, 18 Jul 2026 14:27:17 +0000</pubDate><description>Start Time: 7/18/26 - 9:14 AM ET

End Time: 7/18/26 - 9:14 PM ET

Type: Incident - Resolved

Service Impacting: No

Description: Utility power has been restored at the OTAVA® Mid-Michigan Data Center. As of 9:14 PM ET on Saturday, July 18, 2026, the facility has been successfully transferred back to utility power. All systems are normal and fully operational. This incident is now resolved.

We appreciate your patience during this event. If you have any questions or concerns, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

MM1 - Mid-Michigan, MI - Building Systems</description></item><item><title>Phoenix (PHX1) OTAVA® Private Cloud vCD Management Access Disruption - 7/17/2026 [resolved]</title><link>https://stspg.io/5nm3myk6ysxf</link><guid isPermaLink="false">otava:2026-07-17T11:05:00.930-04:00</guid><pubDate>Fri, 17 Jul 2026 15:05:00 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Indianapolis (IN1) OTAVA® Backup for Microsoft 365 (VBO) - Degraded Performance [resolved]</title><link>https://stspg.io/2l4xdnzrdw3j</link><guid isPermaLink="false">otava:2026-07-15T17:03:43.108-04:00</guid><pubDate>Wed, 15 Jul 2026 21:03:43 +0000</pubDate><description>OTAVA engineers have implemented a fix for the issue affecting scheduled Microsoft 365 backup jobs in the IN1 environment.

Scheduled backup jobs are now starting automatically as expected, and manual intervention is no longer required. We have confirmed that the issue has been resolved and services are operating normally. We appreciate your patience while we worked to resolve this issue.

If you have any questions or concerns regarding this incident, please get in touch with us by logging into https://support.otava.com or calling 877-740-5028, option 3.</description></item><item><title>Ann Arbor (AA2) OTAVA® Data Center Networking Infrastructure Degradation [resolved]</title><link>https://stspg.io/cv1kqz96qw6h</link><guid isPermaLink="false">otava:2026-07-15T11:16:28.683-04:00</guid><pubDate>Wed, 15 Jul 2026 15:16:28 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Mid-Michigan (MM1) OTAVA® DRaaS powered by Veeam (OCC) Service Disruption - 7/13/2026 [resolved]</title><link>https://stspg.io/9wblns2d05vj</link><guid isPermaLink="false">otava:2026-07-13T19:34:00.914-04:00</guid><pubDate>Mon, 13 Jul 2026 23:34:00 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Metro-Detroit (MD1)- Utility Power Disruption - 7/3/2026 [resolved]</title><link>https://stspg.io/fjyjjmqkfwts</link><guid isPermaLink="false">otava:2026-07-03T19:12:01.000-04:00</guid><pubDate>Fri, 03 Jul 2026 23:12:01 +0000</pubDate><description>Utility power has been restored.  All systems have returned to normal operation.</description></item><item><title>Indianapolis (IN1) Management Connectivity Issues on GEN3 DPaaS - 6/30/2026 [resolved]</title><link>https://stspg.io/9y7sg56h71fs</link><guid isPermaLink="false">otava:2026-06-30T04:56:45.005-04:00</guid><pubDate>Tue, 30 Jun 2026 08:56:45 +0000</pubDate><description>The incident has been resolved, and jobs are functioning as expected.</description></item><item><title>Denver (DEN2) - Otava® Cloud Infrastructure - Compute IOM - 06/29/2025 [resolved]</title><link>https://stspg.io/s8nsjmr1gscm</link><guid isPermaLink="false">otava:2026-06-29T13:15:00.000-04:00</guid><pubDate>Mon, 29 Jun 2026 17:15:00 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Ashburn (VA4) to Austin (AU1) - Loss of Redundancy - 06/24/2026 [resolved]</title><link>https://stspg.io/dsxsclc4g8ty</link><guid isPermaLink="false">otava:2026-06-24T19:40:13.270-04:00</guid><pubDate>Wed, 24 Jun 2026 23:40:13 +0000</pubDate><description>The ISP has confirmed that there was a fiber cut. The circuit has been repaired and is back in service.</description></item><item><title>Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026 [resolved]</title><link>https://stspg.io/62jfjyps9kht</link><guid isPermaLink="false">otava:2026-06-24T12:48:56.754-04:00</guid><pubDate>Wed, 24 Jun 2026 16:48:56 +0000</pubDate><description>The circuit has been repaired and it is back in production.</description></item><item><title>Austin (AU1) to Las Vegas (NV1) Transport Circuit lost of redundancy  - 06/10/2026 [resolved]</title><link>https://stspg.io/dyyw88vxmt50</link><guid isPermaLink="false">otava:2026-06-10T14:29:22.838-04:00</guid><pubDate>Wed, 10 Jun 2026 18:29:22 +0000</pubDate><description>The fiber cut has been repaired and the Austin to Las Vegas transport link is back up.</description></item><item><title>Denver (DEN2) OTAVA® DRaaS powered by Veeam (OCC) Outage - 6/10/2026 [resolved]</title><link>https://stspg.io/3qlxh09h3wlm</link><guid isPermaLink="false">otava:2026-06-10T12:59:44.468-04:00</guid><pubDate>Wed, 10 Jun 2026 16:59:44 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Mid-Michigan(MM1) - Internet Connectivity Degradation - 6/5/2026 [resolved]</title><link>https://stspg.io/1gmn2tyyyrf3</link><guid isPermaLink="false">otava:2026-06-05T15:20:48.662-04:00</guid><pubDate>Fri, 05 Jun 2026 19:20:48 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Mid-Michigan(MM1) - Internet Connectivity Degradation - 6/3/2026 [resolved]</title><link>https://stspg.io/dr8b5pzmnny3</link><guid isPermaLink="false">otava:2026-06-03T17:29:54.566-04:00</guid><pubDate>Wed, 03 Jun 2026 21:29:54 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Denver (DEN2) OTAVA® DRaaS powered by Veeam (OCC) Service Partial Outage - 5/27/2026 [resolved]</title><link>https://stspg.io/19bbszphkjj6</link><guid isPermaLink="false">otava:2026-05-27T10:39:18.556-04:00</guid><pubDate>Wed, 27 May 2026 14:39:18 +0000</pubDate><description>This incident has been resolved.  If you have any questions or concerns regarding your cloud connect backups or replications please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.</description></item><item><title>AU (AU-PUBVC2) - Host Failure - 5/27/2026 [resolved]</title><link>https://stspg.io/dbwz5wx57809</link><guid isPermaLink="false">otava:2026-05-27T09:25:56.713-04:00</guid><pubDate>Wed, 27 May 2026 13:25:56 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Denver (DEN2) OTAVA® DRaaS powered by Veeam (OCC) Veeam Service Provider Console (VSPC) Service Degraded - 5/20/2026 [resolved]</title><link>https://stspg.io/5qf5x2dclxq9</link><guid isPermaLink="false">otava:2026-05-20T16:36:06.186-04:00</guid><pubDate>Wed, 20 May 2026 20:36:06 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>MM1 - Internet Connectivity Degradation - 5/13/2026 [postmortem]</title><link>https://stspg.io/t9hs142dbbcc</link><guid isPermaLink="false">otava:2026-05-13T19:49:08.000-04:00</guid><pubDate>Wed, 13 May 2026 23:49:08 +0000</pubDate><description>Event: The Mid-Michigan \(MM\) data center experienced a Denial of Service \(DoS\) event impacting connectivity to the data center.

Start Time: 5-13-2026, Wednesday 7:13 PM ET

Resolved Time: 5-18-2025 , Monday 3:40 PM ET

Cause: A Denial of Service \(DoS\) event impacted network connectivity at the Mid-Michigan site.

Resolution: Internet Service Provider \(ISP\) and OTAVA engineers implemented routing and networking configuration changes such as geoblocking, Access Control Lists \(ACL\) changes, black hole routing and service provider AI-Powered DoS Protection.

More information will be provided when the RCA is available.</description></item><item><title>OTAVA® Encore (portal.otava.com) Outage -  4/22/2026 [resolved]</title><link>https://stspg.io/79fgpb0y2270</link><guid isPermaLink="false">otava:2026-04-22T09:59:23.050-04:00</guid><pubDate>Wed, 22 Apr 2026 13:59:23 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>OTAVA® Managed Endpoint (Automate) Emergency Maintenance - 4/15/2026 [resolved]</title><link>https://stspg.io/vn50dlwzd6m2</link><guid isPermaLink="false">otava:2026-04-15T14:56:06.393-04:00</guid><pubDate>Wed, 15 Apr 2026 18:56:06 +0000</pubDate><description>This incident has been resolved.</description></item></channel></rss>