<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Parchment incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/parchment.html</link><description>Incidents from Parchment's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Login Issues [resolved]</title><link>https://stspg.io/frgj06vvypvb</link><guid isPermaLink="false">parchment:2026-09-10T21:19:37.393Z</guid><pubDate>Thu, 10 Sep 2026 21:19:37 +0000</pubDate><description>This incident has been resolved. We will continue to monitor site activity.</description></item><item><title>MFA code emails not being sent [resolved]</title><link>https://stspg.io/t3078gy7stgy</link><guid isPermaLink="false">parchment:2026-09-04T12:39:55.468Z</guid><pubDate>Fri, 04 Sep 2026 12:39:55 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Limited Consumer Support Hours [resolved]</title><link>https://stspg.io/5flg0988nvmj</link><guid isPermaLink="false">parchment:2026-08-17T16:59:03.121Z</guid><pubDate>Mon, 17 Aug 2026 16:59:03 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Brief system update to improve our School Search on Parchment.com [resolved]</title><link>https://stspg.io/j7p9nx8k9xd4</link><guid isPermaLink="false">parchment:2026-07-30T20:17:24.802Z</guid><pubDate>Thu, 30 Jul 2026 20:17:24 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Page spins when you try to order a credential. [resolved]</title><link>https://stspg.io/1gzgmp9spfn7</link><guid isPermaLink="false">parchment:2026-07-27T14:41:17.732Z</guid><pubDate>Mon, 27 Jul 2026 14:41:17 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Parchment Message &quot;Error: Failed to get orders&quot; [resolved]</title><link>https://stspg.io/hlt24920c5zv</link><guid isPermaLink="false">parchment:2026-07-20T21:12:27.700Z</guid><pubDate>Mon, 20 Jul 2026 21:12:27 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Database maintenance [resolved]</title><link>https://stspg.io/6q9zk2vh3p48</link><guid isPermaLink="false">parchment:2026-06-27T19:01:12.521Z</guid><pubDate>Sat, 27 Jun 2026 19:01:12 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Parchment Support will be closed for Juneteenth [resolved]</title><link>https://stspg.io/k3sjdh6pjgrz</link><guid isPermaLink="false">parchment:2026-06-18T23:00:11.709Z</guid><pubDate>Thu, 18 Jun 2026 23:00:11 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>GED - Order Processing Issues [resolved]</title><link>https://stspg.io/4h9qhmd6xqf4</link><guid isPermaLink="false">parchment:2026-06-05T18:50:49.000Z</guid><pubDate>Fri, 05 Jun 2026 18:50:49 +0000</pubDate><description>This incident has been resolved. All impacted orders have been successfully sent.</description></item><item><title>404 Error - Downloading Third Party PDFs issued from GED Jurisdictions [resolved]</title><link>https://stspg.io/xny2s23y9fl9</link><guid isPermaLink="false">parchment:2026-06-04T16:18:15.620Z</guid><pubDate>Thu, 04 Jun 2026 16:18:15 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Timeout Issues - Administrator Accounts [resolved]</title><link>https://stspg.io/m5g90ck370fj</link><guid isPermaLink="false">parchment:2026-05-19T16:36:06.789Z</guid><pubDate>Tue, 19 May 2026 16:36:06 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Website Delays, Learner Account Login Errors [resolved]</title><link>https://stspg.io/7q9186l6h125</link><guid isPermaLink="false">parchment:2026-05-18T17:46:10.365Z</guid><pubDate>Mon, 18 May 2026 17:46:10 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Slow login times [resolved]</title><link>https://stspg.io/q7j5r2yrfzyp</link><guid isPermaLink="false">parchment:2026-05-11T16:40:13.219Z</guid><pubDate>Mon, 11 May 2026 16:40:13 +0000</pubDate><description>This incident has been resolved and we will continue to monitor login times.</description></item><item><title>Instructure Resources Under Investigation [resolved]</title><link>https://stspg.io/ml69hmt9b1vd</link><guid isPermaLink="false">parchment:2026-05-07T22:36:18.837Z</guid><pubDate>Thu, 07 May 2026 22:36:18 +0000</pubDate><description>All Canvas environments are available.</description></item><item><title>Notice: Learner Chat Currently Unavailable [resolved]</title><link>https://stspg.io/jx8qtzyllb0c</link><guid isPermaLink="false">parchment:2026-05-05T17:21:38.871Z</guid><pubDate>Tue, 05 May 2026 17:21:38 +0000</pubDate><description>ParchieBot is now live.
Users can now visit parchment.com/chat-support to search help center articles, chat with an agent, or get answers from Parchie bot directly. This gives learners a faster way to find help without waiting in a queue.</description></item><item><title>Page does not load when attempting to place a SAIR or RAIR order [resolved]</title><link>https://stspg.io/2y6fj6s8czq0</link><guid isPermaLink="false">parchment:2026-05-05T16:41:38.382Z</guid><pubDate>Tue, 05 May 2026 16:41:38 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Error when updating learner account profile. [resolved]</title><link>https://stspg.io/yv8j4m3x1npf</link><guid isPermaLink="false">parchment:2026-05-05T15:43:46.150Z</guid><pubDate>Tue, 05 May 2026 15:43:46 +0000</pubDate><description>A fix has been implemented and all formats of phone numbers are accepted.</description></item><item><title>Unable to web download documents through Parchment Receive [resolved]</title><link>https://stspg.io/vnbrmycjwpzw</link><guid isPermaLink="false">parchment:2026-05-01T16:09:12.588Z</guid><pubDate>Fri, 01 May 2026 16:09:12 +0000</pubDate><description>This incident is resolved.</description></item><item><title>Degraded Performance of Parchment.com [resolved]</title><link>https://stspg.io/1290b9yhl5gs</link><guid isPermaLink="false">parchment:2026-03-31T18:23:56.530Z</guid><pubDate>Tue, 31 Mar 2026 18:23:56 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degraded Performance of Parchment.com [resolved]</title><link>https://stspg.io/ny0pwx63gyn7</link><guid isPermaLink="false">parchment:2026-03-30T16:50:23.929Z</guid><pubDate>Mon, 30 Mar 2026 16:50:23 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degraded Performance of Parchment Digital Badges [resolved]</title><link>https://stspg.io/18vcc87mk74n</link><guid isPermaLink="false">parchment:2026-03-30T14:23:45.469Z</guid><pubDate>Mon, 30 Mar 2026 14:23:45 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Regular Maintenance [resolved]</title><link>https://stspg.io/5b5xhgzwk8gv</link><guid isPermaLink="false">parchment:2026-03-28T16:02:51.226Z</guid><pubDate>Sat, 28 Mar 2026 16:02:51 +0000</pubDate><description>Maintenance has been completed.</description></item><item><title>Award Order Processing Delays [resolved]</title><link>https://stspg.io/k8b1s55xmwdd</link><guid isPermaLink="false">parchment:2026-03-16T18:21:18.950Z</guid><pubDate>Mon, 16 Mar 2026 18:21:18 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Longer loading times within the Parchment Applications [resolved]</title><link>https://stspg.io/qmddpjmr5sny</link><guid isPermaLink="false">parchment:2026-03-13T13:36:04.016Z</guid><pubDate>Fri, 13 Mar 2026 13:36:04 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>GED Ordering Delays [resolved]</title><link>https://stspg.io/03hdsrfrn7my</link><guid isPermaLink="false">parchment:2026-03-11T16:54:34.598Z</guid><pubDate>Wed, 11 Mar 2026 16:54:34 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Member Ordering Degraded [resolved]</title><link>https://stspg.io/7m46j05zd6dw</link><guid isPermaLink="false">parchment:2026-02-27T20:18:17.829Z</guid><pubDate>Fri, 27 Feb 2026 20:18:17 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>1/26/2026 - Parchment Print &amp; Mail Delayed One Business Day [resolved]</title><link>https://stspg.io/7b6bnqzzm9j7</link><guid isPermaLink="false">parchment:2026-01-26T14:01:04.202Z</guid><pubDate>Mon, 26 Jan 2026 14:01:04 +0000</pubDate><description>1/27/2026 - The Parchment Print Operations have resumed normal activities.</description></item><item><title>Order Delivery Delays [resolved]</title><link>https://stspg.io/8g8jfrxvwg87</link><guid isPermaLink="false">parchment:2025-12-15T18:20:01.908Z</guid><pubDate>Mon, 15 Dec 2025 18:20:01 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Delayed Order Fulfillment [resolved]</title><link>https://stspg.io/d8bsc1jfs3yx</link><guid isPermaLink="false">parchment:2025-12-01T16:56:42.263Z</guid><pubDate>Mon, 01 Dec 2025 16:56:42 +0000</pubDate><description>All backlogged orders have been processed and new orders are being fulfilled as expected.</description></item><item><title>Parchment.com, NeedMyTranscript.com redirection inconsistency [resolved]</title><link>https://stspg.io/13z6ffcc23xz</link><guid isPermaLink="false">parchment:2025-11-21T15:52:42.638Z</guid><pubDate>Fri, 21 Nov 2025 15:52:42 +0000</pubDate><description>This incident has been resolved.</description></item></channel></rss>