https://approjects-vendor-status-watch.static.hf.space/v/pendo.htmlIncidents from Pendo's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/fhjgsg7f7wy1pendo:2026-09-14T12:14:18.163-04:00Mon, 14 Sep 2026 16:14:18 +0000This incident has been resolved.https://stspg.io/vg5zlyycfgz4pendo:2026-09-02T11:48:42.594-04:00Wed, 02 Sep 2026 15:48:42 +0000We have investigated the issue and consider this incident resolved.https://stspg.io/8f664rqkh744pendo:2026-07-27T10:48:04.520-04:00Mon, 27 Jul 2026 14:48:04 +0000This incident is resolved.https://stspg.io/6n24yp0ybgxfpendo:2026-07-14T08:25:53.000-04:00Tue, 14 Jul 2026 12:25:53 +0000This disruption has been fully resolved. The Stable Web SDK was not impacted at any point. Thank you for your patience.https://stspg.io/gsgzvj6yv15zpendo:2026-07-10T03:30:07.000-04:00Fri, 10 Jul 2026 07:30:07 +0000All event processing delays have been caught up. This incident is resolved.https://stspg.io/dbdgmmpr3n1qpendo:2026-07-02T11:47:10.000-04:00Thu, 02 Jul 2026 15:47:10 +0000This incident has been resolved.https://stspg.io/lskck18v3vhqpendo:2026-06-04T13:00:20.000-04:00Thu, 04 Jun 2026 17:00:20 +0000Between June 3, 2026 and June 4, 2026, some customers experienced two related issues affecting in-app guides on the Pendo platform (pendo.io environment): Guide Targeting Disruption: Guides that used negated, nested segment rules ("Segment is not equal to...") were incorrectly evaluated due to a segment flag processing bug. Affected guides may have failed to display to intended audiences during this window. Conversational AI Guide Editor Unavailable: The Conversational AI interface within the guide editor ("Edit in Pendo") was inaccessible.https://stspg.io/40jnzq8639b5pendo:2026-05-29T08:40:28.092-04:00Fri, 29 May 2026 12:40:28 +0000This incident has been resolved and Pendo Academy should be accessible across all regions now.https://stspg.io/jldf456x94pdpendo:2026-05-28T17:34:27.558-04:00Thu, 28 May 2026 21:34:27 +0000This issue is now formally resolved.https://stspg.io/8z530m7fs6bnpendo:2026-05-28T10:41:27.854-04:00Thu, 28 May 2026 14:41:27 +0000This incident has been resolved.https://stspg.io/m7p1b0t05rs7pendo:2026-05-27T11:56:38.924-04:00Wed, 27 May 2026 15:56:38 +0000This incident has been resolved.https://stspg.io/vysqc2dkhmd2pendo:2026-05-19T12:50:18.416-04:00Tue, 19 May 2026 16:50:18 +0000This incident has now been fully resolved.https://stspg.io/5x7ggvmwvncmpendo:2026-05-19T06:24:13.000-04:00Tue, 19 May 2026 10:24:13 +0000This incident has been resolved.https://stspg.io/1zfjlhtygwxxpendo:2026-05-13T09:29:15.000-04:00Wed, 13 May 2026 13:29:15 +0000We consider this issue fully resolved.https://stspg.io/yycwp76zd2gqpendo:2026-05-08T13:05:11.971-04:00Fri, 08 May 2026 17:05:11 +0000The rollback we have implemented has successfully fixed the "invalid scope" authentication error and this issue is now resolved.https://stspg.io/x6nszsdcpn52pendo:2026-04-13T17:31:54.224-04:00Mon, 13 Apr 2026 21:31:54 +0000This incident has been resolved.https://stspg.io/4jskbl7qhmgmpendo:2026-03-18T08:50:11.802-04:00Wed, 18 Mar 2026 12:50:11 +0000We are happy to report that the issue preventing users in our US region from editing existing segments has been fully resolved. All systems are now operating normally, and you can once again edit and manage all of your segments without error. We apologize for the disruption this may have caused and appreciate your patience as we worked to implement a fix.https://stspg.io/rlzx7nhz46z1pendo:2026-03-12T10:49:44.014-04:00Thu, 12 Mar 2026 14:49:44 +0000Following testing, we have deployed a fix and email information is now appearing as expected and we consider the issue resolved.https://stspg.io/fqdg4yflpg1gpendo:2026-02-05T07:21:24.578-05:00Thu, 05 Feb 2026 12:21:24 +0000After monitoring guide and resource center behavior and conducting a review of all guide statuses, we consider this issue fully resolved.https://stspg.io/5m1crlw9h9vkpendo:2026-02-04T16:48:53.519-05:00Wed, 04 Feb 2026 21:48:53 +0000Guide functionality and deliverability have been fully restored. All guides that were temporarily moved to a Draft state have now been returned to their previous status. We believe Resource Center Guide Modules were not impacted in Production or Staging environments. An issue impacting the ability to edit some guides within RC Guide Modules while in Draft state was identified and is being addressed separately. Some guides may appear to still be in a Draft state due to browser caching. Logging out and back into Pendo will refresh the UI and reflect the correct guide status. This incident is now resolved.https://stspg.io/cn2jc66z7xqgpendo:2026-01-09T15:46:49.575-05:00Fri, 09 Jan 2026 20:46:49 +0000The latency issue with our Support Bot vendor has been resolved. The Support Bot is now operating normally. Thank you for your patience while this was investigated.https://stspg.io/gc2jgy0dwqb5pendo:2025-11-20T10:48:13.000-05:00Thu, 20 Nov 2025 15:48:13 +0000This incident has been resolved.https://stspg.io/h228xtbj98nlpendo:2025-10-07T10:10:04.299-04:00Tue, 07 Oct 2025 14:10:04 +0000This issue has been fully resolved.