https://approjects-vendor-status-watch.static.hf.space/v/percy.htmlIncidents from Percy's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/g1bw52m2stlrpercy:2026-09-10T16:55:27.435-07:00Thu, 10 Sep 2026 23:55:27 +0000Issue is resolved and we dont see any customer impacthttps://stspg.io/8kl8yb1j02bypercy:2026-07-12T19:00:00.000-07:00Mon, 13 Jul 2026 02:00:00 +0000Percy builds were degraded for ~50 mins [7.30 AM PDT to 8.20 AM PDT on 13th July] due to an existing Google Cloud Provider incident We have moved our infrastructure from the impacted GCP node pool and are back to normal processing GCP incident details - https://console.cloud.google.com/servicehealth/incidentDetails/projects%2Fpercy-prod%2Flocations%2Fglobal%2Fevents%2FZBYNZVS?project=percy-prod&tab=full-historyhttps://stspg.io/69w35hfxllyrpercy:2026-07-06T07:30:00.000-07:00Mon, 06 Jul 2026 14:30:00 +0000Percy customers were facing intermittent login issues from 7:45 pm PDT to 10:14 PM PDT on 6th July We have identified the issue and login functionality has been fully restoredhttps://stspg.io/y539ykh0zln0percy:2026-06-29T04:30:00.000-07:00Mon, 29 Jun 2026 11:30:00 +0000A subset of Percy builds experienced slowness from 4:15 PM PDT to 5 PM PDT [29th June] The issue is identified and resolved, services are operating normallyhttps://stspg.io/s4dlcsgzrkkzpercy:2026-05-29T04:30:00.000-07:00Fri, 29 May 2026 11:30:00 +0000In the 20 mins duration some customers might have seen some missing snapshots in the build or failures in creating builds themselves with the 401 status code on the Percy CLI logs. We have fixed the issue and monitoring the stack.https://stspg.io/wchs4y2rknsfpercy:2026-05-18T11:00:00.000-07:00Mon, 18 May 2026 18:00:00 +0000Percy experienced login failures for a subset of users between 11:54 PM PDT (18 May) – 12:54 AM PDT (19 May) We have identified the issue and login functionality has been fully restoredhttps://stspg.io/3x4jdjxh3rzspercy:2026-05-11T04:30:00.000-07:00Mon, 11 May 2026 11:30:00 +0000Between 4:30 AM and 9:30 AM PDT on May 11, 2026, some Percy builds took longer than usual to complete due to increased database contention. Builds were not lost - only delayed. The issue has been mitigated and processing times are back to normal. We're investigating the root cause to prevent recurrence in future.https://stspg.io/992kcx6nlyvspercy:2026-05-04T19:30:00.000-07:00Tue, 05 May 2026 02:30:00 +0000Customers using Percy on Automate experienced build failures between May 5th, 8:00 AM PDT and May 6th, 1:30 AM PDT. The issue has now been resolved, and Percy on Automate builds should be functioning as expectedhttps://stspg.io/dyr05zgc3mbnpercy:2026-04-15T09:39:00.000-07:00Wed, 15 Apr 2026 16:39:00 +0000This incident has been resolved.https://stspg.io/xclryvjvn6j7percy:2026-03-24T18:30:00.000-07:00Wed, 25 Mar 2026 01:30:00 +0000Some users might have faced issue while logging in during ~35 min window. No existing sessions were impacted.https://stspg.io/x6qry25c1sj7percy:2026-02-07T13:00:00.000-08:00Sat, 07 Feb 2026 21:00:00 +0000- Between February 8, 2026 (10:30 AM – 2:30 PM UTC) and February 9, 2026 (12:00 PM – 1:30 PM UTC) some customers may have noticed incorrect visual diffs on Percy (Safari on iPhone) - The issue occurred due to an incorrect screenshot capture where a “connection not private” error page was rendered instead of the expected page - The impact was limited, affecting a very small percentage of builds across a small number of organisations - Our engineering team has identified and addressed the underlying issue - All Percy services are now operating normally We sincerely apologise for any confusion or inconvenience this may have causedhttps://stspg.io/m1hmqf21hpygpercy:2026-01-27T12:00:31.000-08:00Tue, 27 Jan 2026 20:00:31 +0000Marking this as resolved as original incidence from Cloudflare is marked as resolved.https://stspg.io/49j380kl72g1percy:2026-01-09T02:00:00.000-08:00Fri, 09 Jan 2026 10:00:00 +0000A subset of users were impacted by infinite reloads and unable to access percy dashboard while attempting to access a build URL on percy dashboard - which internally attempted sign in with browserstack.com. The issue is fixed as of 5:30 AM PST and all dashboard access should be working as expected now.https://stspg.io/xlbm937wz7jjpercy:2025-11-18T03:55:03.862-08:00Tue, 18 Nov 2025 11:55:03 +0000We have resumed normal operations and cleared up Percy backlog of builds. Build processing speed is back to normalcyhttps://stspg.io/d4bxvkc9wrlcpercy:2025-10-22T10:00:00.000-07:00Wed, 22 Oct 2025 17:00:00 +0000We are currently experiencing degradation in visual difference impacting Percy builds due to an underlying Cloudflare issue. Affected builds may show snapshots with blank pages or missing assets, which can result in incorrect Visual differences Window : 10:30 PM PDT 22nd Oct - 1.47 AM PDT 23rd Octhttps://stspg.io/rvmvw3tg3fr2percy:2025-10-20T10:37:45.172-07:00Mon, 20 Oct 2025 17:37:45 +0000This incident has been resolved.https://stspg.io/0xnn3nk5hwmqpercy:2025-10-20T06:30:07.000-07:00Mon, 20 Oct 2025 13:30:07 +0000We are currently observing degraded performance from 6.30 AM - 7.45 AM PDT in Percy, primarily affecting build processing times and dashboard responsiveness. Our investigation indicates that this is due to an ongoing AWS US-East-1 regional outage impacting one of our critical third-party services - LaunchDarkly - which we use for configuration management and feature flag delivery. We are actively monitoring the situation and working with teams to mitigate impact. Builds may take longer to start or complete until the upstream issue is resolved.https://stspg.io/46cpg7g9355fpercy:2025-10-20T00:00:00.000-07:00Mon, 20 Oct 2025 07:00:00 +0000We are currently observing degraded performance from 12:20 PM PDT to 1 PM PDT [20th October] in Percy, primarily affecting build processing times and dashboard responsiveness. Our investigation indicates that this is due to an ongoing AWS US-East-1 regional outage impacting one of our critical third-party services . We are actively monitoring the situation and working with teams to mitigate impact. Builds may take longer to start or complete until the upstream issue is resolved.https://stspg.io/6t47dfdhbfjmpercy:2025-10-14T01:00:00.000-07:00Tue, 14 Oct 2025 08:00:00 +0000On October 14th from 1.30 PM PDT to 8.30 PM PDT (14th October), Percy web experienced a slowness in processing of builds in majority of organisations. This was due to an underlying infrastructure degradation. Our team deployed a fix to address slow build times. All systems are now operating normally. We sincerely apologise for any disruption this may have caused.https://stspg.io/msvx7hdhx52bpercy:2025-09-09T03:00:00.000-07:00Tue, 09 Sep 2025 10:00:00 +0000[Minor impact on build performance] On September 9th , our team deployed a fix to address the slow build times experienced by some organisations. This was due to an underlying infrastructure degradation. All systems are now operating normally. We sincerely apologise for any disruption this may have caused.