<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Rapid7 incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/rapid7.html</link><description>Incidents from Rapid7's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Rapid7 Customer Portal Degradation [monitoring]</title><link>https://stspg.io/473m31b4d143</link><guid isPermaLink="false">rapid7:2026-09-16T09:27:25.332Z</guid><pubDate>Wed, 16 Sep 2026 09:27:25 +0000</pubDate><description>Our vendor has confirmed they are deploying a resolution to the issue affecting access to the Rapid7 Customer Support Portal. We are continuing to monitor progress and will provide a further update as the position changes. For any urgent matters in the interim, please contact your Rapid7 Account Team directly by email or phone.</description></item><item><title>Hosted InsightVM - Group 5 Maintenance [maintenance]</title><link>https://stspg.io/03cqjyrtrs59</link><guid isPermaLink="false">rapid7:2026-09-06T12:00:00.000Z</guid><pubDate>Sun, 06 Sep 2026 12:00:00 +0000</pubDate><description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description></item><item><title>Hosted InsightVM - Group 4 Maintenance [maintenance]</title><link>https://stspg.io/bz6bcg09xcp6</link><guid isPermaLink="false">rapid7:2026-09-06T09:00:00.000Z</guid><pubDate>Sun, 06 Sep 2026 09:00:00 +0000</pubDate><description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description></item><item><title>Exposure Command Degradation [resolved]</title><link>https://stspg.io/1gkv7c982rsj</link><guid isPermaLink="false">rapid7:2026-09-03T22:31:11.560Z</guid><pubDate>Thu, 03 Sep 2026 22:31:11 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (us-east-1, us-east-2, us-west-2, ap-northeast-1) [resolved]</title><link>https://stspg.io/b0ypknnq41lv</link><guid isPermaLink="false">rapid7:2026-08-18T16:41:55.896Z</guid><pubDate>Tue, 18 Aug 2026 16:41:55 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (eu-central-1 and ap-southeast-2) [resolved]</title><link>https://stspg.io/66bz4jt3zhxk</link><guid isPermaLink="false">rapid7:2026-08-17T15:44:01.123Z</guid><pubDate>Mon, 17 Aug 2026 15:44:01 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>API Gateway Instability (EU Region) [resolved]</title><link>https://stspg.io/sny4gtw2plrq</link><guid isPermaLink="false">rapid7:2026-08-14T16:09:09.626Z</guid><pubDate>Fri, 14 Aug 2026 16:09:09 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (ca-central-1) [resolved]</title><link>https://stspg.io/5l7vx970ccxt</link><guid isPermaLink="false">rapid7:2026-08-13T15:37:17.993Z</guid><pubDate>Thu, 13 Aug 2026 15:37:17 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degraded Performance – Detection Events Processing (US-1) [resolved]</title><link>https://stspg.io/my0jbjw30wqh</link><guid isPermaLink="false">rapid7:2026-08-03T16:55:31.575Z</guid><pubDate>Mon, 03 Aug 2026 16:55:31 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Platform access for Threat Intelligence [resolved]</title><link>https://stspg.io/b7fg52zndlh6</link><guid isPermaLink="false">rapid7:2026-06-12T13:22:25.326Z</guid><pubDate>Fri, 12 Jun 2026 13:22:25 +0000</pubDate><description>All systems have recovered and are confirmed as operating as normal.</description></item><item><title>Errors With Investigation Comments [resolved]</title><link>https://stspg.io/zdr3yjhybpkb</link><guid isPermaLink="false">rapid7:2026-05-21T15:49:59.513Z</guid><pubDate>Thu, 21 May 2026 15:49:59 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degradation with Vulnerability Management API (APIv4 and Bulk Export API) and SIEM [resolved]</title><link>https://stspg.io/78wxpv9mxcgf</link><guid isPermaLink="false">rapid7:2026-05-12T10:22:33.549Z</guid><pubDate>Tue, 12 May 2026 10:22:33 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Agent management UI intermittent issues and delays in SIEM data processing [resolved]</title><link>https://stspg.io/hmth9fw2ww8d</link><guid isPermaLink="false">rapid7:2026-05-08T02:05:00.706Z</guid><pubDate>Fri, 08 May 2026 02:05:00 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>SIEM - Delayed Investigation Creation [resolved]</title><link>https://stspg.io/fszngt1n9v3b</link><guid isPermaLink="false">rapid7:2026-05-05T14:48:21.861Z</guid><pubDate>Tue, 05 May 2026 14:48:21 +0000</pubDate><description>Update: Replay of impacted alerts for all regions has been completed.</description></item><item><title>Delay in alerts and investigations in AP and EU [resolved]</title><link>https://stspg.io/ftcd2p8t7l9l</link><guid isPermaLink="false">rapid7:2026-04-24T11:21:21.703Z</guid><pubDate>Fri, 24 Apr 2026 11:21:21 +0000</pubDate><description>We have confirmed that all processing is up to date and operating as normal.</description></item><item><title>InsightAppSec Service Degradation [resolved]</title><link>https://stspg.io/72h74556y4tv</link><guid isPermaLink="false">rapid7:2026-04-17T17:17:31.784Z</guid><pubDate>Fri, 17 Apr 2026 17:17:31 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Attack Surface Management (Surface Command) - Import Feed Failure [resolved]</title><link>https://stspg.io/7pfb9bqsc0gt</link><guid isPermaLink="false">rapid7:2026-04-15T16:19:40.834Z</guid><pubDate>Wed, 15 Apr 2026 16:19:40 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Automation Reporting Homepage Dashboard Issue [resolved]</title><link>https://stspg.io/8tfbfpncql75</link><guid isPermaLink="false">rapid7:2026-04-13T15:55:41.622Z</guid><pubDate>Mon, 13 Apr 2026 15:55:41 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degradation of Command Platform [resolved]</title><link>https://stspg.io/hml55mztdwqp</link><guid isPermaLink="false">rapid7:2026-04-13T15:45:49.323Z</guid><pubDate>Mon, 13 Apr 2026 15:45:49 +0000</pubDate><description>This incident has been resolved.  Thank you for your patience and cooperation as we investigated and remediated.</description></item><item><title>Increased volume of investigations [resolved]</title><link>https://stspg.io/fc2r4t0n2d6m</link><guid isPermaLink="false">rapid7:2026-04-09T05:12:27.824Z</guid><pubDate>Thu, 09 Apr 2026 05:12:27 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Command Platform Login Inaccessible [resolved]</title><link>https://stspg.io/cbjgbrqv6vdc</link><guid isPermaLink="false">rapid7:2026-03-13T17:59:41.462Z</guid><pubDate>Fri, 13 Mar 2026 17:59:41 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Increased Investigation Volume [resolved]</title><link>https://stspg.io/n48zjsg07bjt</link><guid isPermaLink="false">rapid7:2026-03-11T15:09:19.721Z</guid><pubDate>Wed, 11 Mar 2026 15:09:19 +0000</pubDate><description>We have contacted all affected customers via email or their account teams and shared remediation plans for investigations created during the affected window. Our engineering teams have also begun the cleanup process.

Please note: We are transitioning to direct updates for impacted customers, and this status page will no longer be updated. If you believe you were affected but have not received communication, please contact Rapid7 Support or reach out to your account team.</description></item><item><title>Collector Offline [resolved]</title><link>https://stspg.io/x2h7cgppnfcs</link><guid isPermaLink="false">rapid7:2026-03-11T14:48:18.861Z</guid><pubDate>Wed, 11 Mar 2026 14:48:18 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>InsightVM Dashboards Failing to Load [resolved]</title><link>https://stspg.io/vky95h1zv82g</link><guid isPermaLink="false">rapid7:2026-03-09T18:26:56.715Z</guid><pubDate>Mon, 09 Mar 2026 18:26:56 +0000</pubDate><description>This incident has now been resolved.</description></item><item><title>Vulnerability Management (US2) - Service Interruption [resolved]</title><link>https://stspg.io/kyrf8ckzf83z</link><guid isPermaLink="false">rapid7:2026-03-03T00:53:08.596Z</guid><pubDate>Tue, 03 Mar 2026 00:53:08 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Monitoring a Vendor Outage in me-central-01 [resolved]</title><link>https://stspg.io/w5pfbpd5f5hf</link><guid isPermaLink="false">rapid7:2026-03-01T14:05:04.611Z</guid><pubDate>Sun, 01 Mar 2026 14:05:04 +0000</pubDate><description>Update – We continue to monitor the vendor outage impacting the me-central-01 region. At this time, affected services remain unavailable and we do not have an estimated timeline for full restoration.
We have completed dedicated outreach to impacted customers via email and/or through their account teams to ensure visibility and support.
As this issue is driven by a vendor, we will transition to a dedicated update format. As a result this status page will no longer reflect our current state. If you believe you were impacted and have not received direct communication, please contact Rapid7 Support or reach out to your account team for assistance. 
We appreciate your continued patience as we work with our vendor to resolve this issue.</description></item><item><title>Command Platform Intermittent Inaccessibility [resolved]</title><link>https://stspg.io/bvh5k14hx6rr</link><guid isPermaLink="false">rapid7:2026-02-05T09:11:05.858Z</guid><pubDate>Thu, 05 Feb 2026 09:11:05 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>InsightVM Dashboards and API Degraded Performance for US1 [resolved]</title><link>https://stspg.io/5lw0qr5ww6bj</link><guid isPermaLink="false">rapid7:2025-11-30T21:06:38.000Z</guid><pubDate>Sun, 30 Nov 2025 21:06:38 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Threat Command and Threat Intelligence - User Interface and API Degradation [resolved]</title><link>https://stspg.io/8w4k43kwzcd7</link><guid isPermaLink="false">rapid7:2025-11-18T13:10:11.968Z</guid><pubDate>Tue, 18 Nov 2025 13:10:11 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Degraded Performance in US1 for Dashboards, Remediation Projects, and Goals [resolved]</title><link>https://stspg.io/y6wbbk562y5y</link><guid isPermaLink="false">rapid7:2025-11-17T16:00:31.457Z</guid><pubDate>Mon, 17 Nov 2025 16:00:31 +0000</pubDate><description>This incident has been resolved.</description></item></channel></rss>