https://approjects-vendor-status-watch.static.hf.space/v/roadmunk.htmlIncidents from Roadmunk's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://status.roadmunk.comroadmunk:2026-07-22T01:22:20ZWed, 22 Jul 2026 01:22:20 +0000This incident has been resolved.https://status.roadmunk.comroadmunk:2026-07-15T00:38:29ZWed, 15 Jul 2026 00:38:29 +0000The incident has been resolvedhttps://status.roadmunk.comroadmunk:2026-07-09T15:04:20ZThu, 09 Jul 2026 15:04:20 +0000The incident has been resolvedhttps://status.roadmunk.comroadmunk:2025-12-19T19:53:12ZFri, 19 Dec 2025 19:53:12 +0000The incident has been resolvedhttps://status.roadmunk.comroadmunk:2025-12-04T16:01:08ZThu, 04 Dec 2025 16:01:08 +0000The incident has been resolvedhttps://status.roadmunk.comroadmunk:2025-10-20T09:09:57ZMon, 20 Oct 2025 09:09:57 +0000While our cloud provider (AWS) continues to recover from an earlier outage, our own observability platforms confirm that all services have returned to a stable state. We will continue to actively monitor all systems to ensure ongoing performance and stability.https://status.roadmunk.comroadmunk:2025-09-05T16:06:25ZFri, 05 Sep 2025 16:06:25 +00001. **What happened -** The issue appeared to be a memory leak with the sync servers on our European deployment. 2. **Why it happened -** We do not deploy over the weekend which caused the server to not restart as it usually does. During this time period, the memory usage continued to rise on the machine until it ran out of available memory and thus created the incident. 3. **What was done to fix it -** We were able to identify the host having the issue and issued the reboot to fix the the host not being available. 4. **How will this prevented in the future -** * Begun an investigation of the memory usage of sync servers * Increased the memory and CPU on proxy servers * Added another proxy server for our European deployment * Updated our platform plans to include better alerting on this cohttps://status.roadmunk.comroadmunk:2025-09-05T16:06:25ZFri, 05 Sep 2025 16:06:25 +0000Hi there, Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Supporthttps://status.roadmunk.comroadmunk:2025-09-05T16:06:25ZFri, 05 Sep 2025 16:06:25 +0000A number of users on our EU deployment (eu.roadmunk.com) reported loading issues where they could not load past ~62%. Fortunately incognito access was a successful workaround during this issue. Thanks to a reboot of our proxy servers, the full solution was rolled out within the hour and logins are now successful.https://status.roadmunk.comroadmunk:2025-09-05T16:06:25ZFri, 05 Sep 2025 16:06:25 +0000When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.https://status.roadmunk.comroadmunk:2025-09-05T16:06:24ZFri, 05 Sep 2025 16:06:24 +0000AWS issues have been resolved and services moving back to normal. If you are still experiencing any issues, please feel free to out to someone from our team. Thank you.https://status.roadmunk.comroadmunk:2025-09-05T16:06:24ZFri, 05 Sep 2025 16:06:24 +0000Included below is a postmortem to the Portfolio roadmap issue we experienced. If there are any outstanding questions after reading, please feel free to reach out to our support team - support@roadmunk.com **What happened** - Some users experienced Portfolio roadmaps in which source roadmaps were erroneously removed.  **Why it happened** - A software defect was missed during testing and was released to production. This defect introduced a logic error that unfortunately removed source roadmaps from Portfolios when a permission change happened. **What was done to fix it** - When the extent of the problem became available Roadmunk’s engineering team investigated and found the root cause. The software was patched accordingly to alleviate the issue. In addition, Roadmunk ran a data restoratiohttps://status.roadmunk.comroadmunk:2025-09-05T16:06:23ZFri, 05 Sep 2025 16:06:23 +0000Thank you for your patience! Our team has resolved this issue and are currently monitoring to ensure that there are no residual effects or impact. If you are still seeing errors when trying to access Roadmunk following this fix, please try refreshing the page - any ongoing issues can be reported to our team via support@roadmunk.com. Our apologies again for any inconvenience this may have caused and we're happy to have things back up and running for you. Hope you have a wonderful day and happy roadmapping!https://status.roadmunk.comroadmunk:2025-09-05T16:06:23ZFri, 05 Sep 2025 16:06:23 +0000Hi there, Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Supporthttps://status.roadmunk.comroadmunk:2025-09-05T16:06:23ZFri, 05 Sep 2025 16:06:23 +0000Hi there, Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Supporthttps://status.roadmunk.comroadmunk:2025-09-05T16:06:23ZFri, 05 Sep 2025 16:06:23 +0000Hi there, Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Supporthttps://status.roadmunk.comroadmunk:2025-09-05T16:06:23ZFri, 05 Sep 2025 16:06:23 +0000Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Supporthttps://status.roadmunk.comroadmunk:2025-09-05T16:06:23ZFri, 05 Sep 2025 16:06:23 +0000Included below is a postmortem to the connectivity issue we experienced yesterday. If there are any outstanding questions after reading, please feel free to reach out to our support team - [support@roadmunk.com](mailto:support@roadmunk.com) **What happened** - Customers that were not already logged in to Roadmunk were unable to log in and access the application. **Why it happened** - An invalid configuration change was made to Roadmunk’s authentication and released to production which caused the application to not run properly. Please note that at no time were any accounts vulnerable to unauthorized access. **What was done to fix it** - When the extent of the problem became available Roadmunk’s engineering team investigated and found the root cause. The team executed a manual rollback thttps://status.roadmunk.comroadmunk:2025-09-05T16:06:22ZFri, 05 Sep 2025 16:06:22 +0000This incident has been resolved.https://status.roadmunk.comroadmunk:2025-09-05T16:06:22ZFri, 05 Sep 2025 16:06:22 +0000Thank you for your patience and apologies for any inconvenience! Our team has confirmed that all deployments are once again accessible and that this issue has been resolved. If you are still running into any issues, please don't hesitate to reach out to support@roadmunk.com and we will be happy to assist. Hope you have a wonderful weekend and happy roadmapping!https://status.roadmunk.comroadmunk:2025-09-05T16:06:21ZFri, 05 Sep 2025 16:06:21 +0000This incident has been resolved.https://status.roadmunk.comroadmunk:2025-09-05T16:06:21ZFri, 05 Sep 2025 16:06:21 +0000Performance has been restoredhttps://status.roadmunk.comroadmunk:2025-09-05T16:06:21ZFri, 05 Sep 2025 16:06:21 +0000Some accounts experienced an issue where users hit an error while logging in stating "Cannot POST /auth/saml/callback" after authenticating through their company SSO portal.https://status.roadmunk.comroadmunk:2025-09-05T16:06:21ZFri, 05 Sep 2025 16:06:21 +0000This incident has been resolved.https://status.roadmunk.comroadmunk:2025-09-05T16:06:20ZFri, 05 Sep 2025 16:06:20 +0000This incident has been resolved.