<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Subsplash incidents — Vendor Status Watch</title><link>https://approjects-vendor-status-watch.static.hf.space/v/subsplash.html</link><description>Incidents from Subsplash's public status page, polled daily.</description><lastBuildDate>Wed, 16 Sep 2026 12:28:20 +0000</lastBuildDate><item><title>Error Loading Trends AI and Giving Analytics pages [resolved]</title><link>https://stspg.io/bpg1381vrpfh</link><guid isPermaLink="false">subsplash:2026-07-09T07:22:31.426-07:00</guid><pubDate>Thu, 09 Jul 2026 14:22:31 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Media items endlessly loading on websites, web embeds, and web apps. [resolved]</title><link>https://stspg.io/ngqy166yhp0g</link><guid isPermaLink="false">subsplash:2026-05-06T14:50:09.838-07:00</guid><pubDate>Wed, 06 May 2026 21:50:09 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>SnapPages dashboards returning 500 error [resolved]</title><link>https://stspg.io/yjl08ybkxp8g</link><guid isPermaLink="false">subsplash:2026-04-15T10:56:16.558-07:00</guid><pubDate>Wed, 15 Apr 2026 17:56:16 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Groups are not appearing in the Subsplash Dashboard [resolved]</title><link>https://stspg.io/pydfzvlrvvs3</link><guid isPermaLink="false">subsplash:2026-04-07T09:19:06.966-07:00</guid><pubDate>Tue, 07 Apr 2026 16:19:06 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Giving block service disruption [resolved]</title><link>https://stspg.io/trz5fsfdv8mn</link><guid isPermaLink="false">subsplash:2026-03-26T10:20:25.558-07:00</guid><pubDate>Thu, 26 Mar 2026 17:20:25 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Media and giving pages failing to load [resolved]</title><link>https://stspg.io/ggrx36qkl678</link><guid isPermaLink="false">subsplash:2026-03-13T14:21:15.000-07:00</guid><pubDate>Fri, 13 Mar 2026 21:21:15 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Live Streaming Disruption [postmortem]</title><link>https://stspg.io/89zm3pjz4lcm</link><guid isPermaLink="false">subsplash:2026-03-08T06:53:52.363-07:00</guid><pubDate>Sun, 08 Mar 2026 13:53:52 +0000</pubDate><description>**Summary:**

A service disruption on March 8th impacted Subsplash Live performance and access to the Live section of the dashboard. During a period of high traffic, a rate limiting setting on our recently updated web gateway incorrectly flagged internal system traffic as an overload. This prevented some users from accessing their Subsplash Live accounts and caused a drop in livestream connection success rates.

**Timeline, Resolution &amp; Recovery:**

* Incident start: 6:00 AM PST
* Fix Applied: Our engineering team identified the bottleneck and disabled the restrictive setting at 7:30 AM PST, restoring full service by 7:38 AM PST.
* Video Backfill: All &quot;Live-to-On-Demand&quot; videos that were delayed during the outage have been successfully processed and are now visible in your library.

**Next</description></item><item><title>Multiple Subsplash services displaying error messages [resolved]</title><link>https://stspg.io/zy6j7glyxhnz</link><guid isPermaLink="false">subsplash:2026-03-02T09:34:03.628-08:00</guid><pubDate>Mon, 02 Mar 2026 17:34:03 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Live streams returning error message instead of going live [resolved]</title><link>https://stspg.io/bv7y0342pkxd</link><guid isPermaLink="false">subsplash:2026-02-25T17:52:35.339-08:00</guid><pubDate>Thu, 26 Feb 2026 01:52:35 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Issue with recurring gifts [resolved]</title><link>https://stspg.io/hb9878ctjs89</link><guid isPermaLink="false">subsplash:2026-02-22T10:08:12.408-08:00</guid><pubDate>Sun, 22 Feb 2026 18:08:12 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Subsplash LiveRS streams unable to broadcast [resolved]</title><link>https://stspg.io/msns34ml3g3d</link><guid isPermaLink="false">subsplash:2025-12-05T13:38:58.858-08:00</guid><pubDate>Fri, 05 Dec 2025 21:38:58 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>We&#x27;ve received reports of degraded performance affecting the live streaming service. [resolved]</title><link>https://stspg.io/zvrm6rskdm0d</link><guid isPermaLink="false">subsplash:2025-10-26T08:21:24.859-07:00</guid><pubDate>Sun, 26 Oct 2025 15:21:24 +0000</pubDate><description>This incident has been resolved.</description></item><item><title>Links in Media Items not loading in Web App [resolved]</title><link>https://stspg.io/zxt2842y71lx</link><guid isPermaLink="false">subsplash:2025-10-09T07:49:10.023-07:00</guid><pubDate>Thu, 09 Oct 2025 14:49:10 +0000</pubDate><description>This incident has been resolved!</description></item><item><title>Check-In System Not Loading [resolved]</title><link>https://stspg.io/xcc8kvcmzkfz</link><guid isPermaLink="false">subsplash:2025-09-28T08:34:58.000-07:00</guid><pubDate>Sun, 28 Sep 2025 15:34:58 +0000</pubDate><description>This incident has been resolved.</description></item></channel></rss>