SurveyMonkey incidents — Vendor Status Watchhttps://approjects-vendor-status-watch.static.hf.space/v/surveymonkey.htmlIncidents from SurveyMonkey's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000Adding contacts on the contacts page didn't work [resolved]https://stspg.io/bj5jdvbplvc2surveymonkey:2026-09-10T22:00:00.000-07:00Fri, 11 Sep 2026 05:00:00 +0000Adding contacts to the SurveyMonkey contacts page and to email invitations didn't workPossible service degradation due to AWS outage [resolved]https://stspg.io/k674mhmy7c7ksurveymonkey:2026-09-03T15:37:30.383-07:00Thu, 03 Sep 2026 22:37:30 +0000This incident has been resolved.Problem with AI features [resolved]https://stspg.io/w6672jsmv7zzsurveymonkey:2026-08-31T05:04:45.797-07:00Mon, 31 Aug 2026 12:04:45 +0000This issue is resolvedCustomers who have surveys shared with them may run into errors accessing the quick create chat feature [resolved]https://stspg.io/dn24xfdc31stsurveymonkey:2026-08-28T09:12:13.413-07:00Fri, 28 Aug 2026 16:12:13 +0000This incident has been resolved.SME rewards users not getting bounty in some cases [resolved]https://stspg.io/fr3l2jwswts1surveymonkey:2026-08-21T04:57:09.470-07:00Fri, 21 Aug 2026 11:57:09 +0000This incident has been resolved.Blank page for Multi-Survey Analysis [resolved]https://stspg.io/wf9v099tyxgbsurveymonkey:2026-08-19T10:23:19.994-07:00Wed, 19 Aug 2026 17:23:19 +0000This incident has been resolved.New responses delayed or not showing on Analyze page [resolved]https://stspg.io/mv38z9ny3s58surveymonkey:2026-08-18T05:13:15.840-07:00Tue, 18 Aug 2026 12:13:15 +0000This incident has been resolved.Excel/CSV Exports are failing [resolved]https://stspg.io/r61rs72v8q6xsurveymonkey:2026-08-17T17:42:06.000-07:00Tue, 18 Aug 2026 00:42:06 +0000This incident has been resolved.Responses to slider question type are intermittently not recorded when survey is taken on mobile [resolved]https://stspg.io/8ltd9s6kk7x2surveymonkey:2026-08-12T09:40:59.624-07:00Wed, 12 Aug 2026 16:40:59 +0000This incident has been resolved.Invoice Creation Error [resolved]https://stspg.io/fmwycbbr82yxsurveymonkey:2026-08-11T07:36:08.251-07:00Tue, 11 Aug 2026 14:36:08 +0000This incident has been resolved.Issue with Shared Data pages [resolved]https://stspg.io/8r5xvlb82425surveymonkey:2026-07-30T06:00:01.953-07:00Thu, 30 Jul 2026 13:00:01 +0000We experienced an issue were Shared Data pages were unreachable for 20minUnable to load question summaries or shared data pages. [resolved]https://stspg.io/t99jqpxj0kdrsurveymonkey:2026-07-20T10:48:23.000-07:00Mon, 20 Jul 2026 17:48:23 +0000This incident has been resolved.Customers are unable to contact support through our Help Center chatbot [resolved]https://stspg.io/y87jglbj3vkvsurveymonkey:2026-07-14T12:07:43.732-07:00Tue, 14 Jul 2026 19:07:43 +0000This incident has been resolved.SurveyMonkey 'Home' page unavailable for US/CA customers [resolved]https://stspg.io/th623wj0hnx0surveymonkey:2026-07-06T05:33:12.087-07:00Mon, 06 Jul 2026 12:33:12 +0000This incident has been resolved.Issue Impacting Exporting for Canadian SurveyMonkey Accounts [resolved]https://stspg.io/pvqbx7z473d4surveymonkey:2026-06-30T11:00:00.000-07:00Tue, 30 Jun 2026 18:00:00 +0000There was an issue impacting SurveyMonkey accounts hosted on our Canadian data centres, where users faced issues with exporting survey results from 10:48AM to 1:15AM (PST). This issue is now resolved and exporting should work correctly now.[MRx] Analyze page is not showing Major US regional data within responses collected [resolved]https://stspg.io/9kw9kmt11xzpsurveymonkey:2026-06-25T03:22:12.402-07:00Thu, 25 Jun 2026 10:22:12 +0000This incident has been resolved.Issue with Log In page [resolved]https://stspg.io/jr9ssfdl2367surveymonkey:2026-06-23T13:08:41.402-07:00Tue, 23 Jun 2026 20:08:41 +0000This incident has been resolved.Degraded performance across the site [resolved]https://stspg.io/44331fzhgbldsurveymonkey:2026-06-11T16:09:00.000-07:00Thu, 11 Jun 2026 23:09:00 +0000This incident has been resolved.Google Sheets Add-on is Inaccessible [resolved]https://stspg.io/ygl8pc0ktl27surveymonkey:2026-06-10T08:26:52.121-07:00Wed, 10 Jun 2026 15:26:52 +0000This incident has been resolved.Delays In Response Submission into Surveys [resolved]https://stspg.io/9h5n1dq3lw7fsurveymonkey:2026-06-08T11:57:25.852-07:00Mon, 08 Jun 2026 18:57:25 +0000This incident has been resolved.Unable to search SurveyMonkey Help Center articles [resolved]https://stspg.io/c84v3fmsdxjqsurveymonkey:2026-06-08T11:37:51.823-07:00Mon, 08 Jun 2026 18:37:51 +0000The help center search issue has been resolved.Display Issues with NPS Gauge in Analyze [resolved]https://stspg.io/n7229sl79lg0surveymonkey:2026-06-04T11:53:52.000-07:00Thu, 04 Jun 2026 18:53:52 +0000This incident has been resolved.SurveyMonkey Help Center is Down [resolved]https://stspg.io/j71dg5cshgqpsurveymonkey:2026-05-27T22:03:32.378-07:00Thu, 28 May 2026 05:03:32 +0000This incident has been resolved. Help Center should load normally.Analyze Navigation Header Missing [resolved]https://stspg.io/vmfg51wcvl52surveymonkey:2026-05-07T11:23:35.368-07:00Thu, 07 May 2026 18:23:35 +0000This issue has been resolved.Question Summaries incorrectly displaying response count [resolved]https://stspg.io/2nbt6qmr20y1surveymonkey:2026-04-27T16:00:58.916-07:00Mon, 27 Apr 2026 23:00:58 +0000This incident has been resolved.Copied surveys drafts not appearing in survey list [resolved]https://stspg.io/w0hgddqjbcn6surveymonkey:2026-04-24T13:46:07.000-07:00Fri, 24 Apr 2026 20:46:07 +0000This issue has been resolved, and copies of surveys should be appearing in the survey list on the homepage.App listing cannot be updated on SurveyMonkey [resolved]https://stspg.io/cpc8szt1hnrtsurveymonkey:2026-04-24T05:19:36.035-07:00Fri, 24 Apr 2026 12:19:36 +0000This incident has been resolved.TURF and Empirical Bayes not working on MaxDiff surveys [resolved]https://stspg.io/v84fdpzw79ybsurveymonkey:2026-04-24T01:40:55.691-07:00Fri, 24 Apr 2026 08:40:55 +0000This incident has been resolved.Delays in Email delivery (i.e. Email Invitations, Reminders, Thank You emails) [resolved]https://stspg.io/r34l1vc6hw57surveymonkey:2026-04-23T08:40:02.107-07:00Thu, 23 Apr 2026 15:40:02 +0000This incident has been resolved.EU Customers unable to access Help Center and Chat Support [resolved]https://stspg.io/g6dz7pn5z9g4surveymonkey:2026-04-23T08:34:19.156-07:00Thu, 23 Apr 2026 15:34:19 +0000This incident has been resolved.