https://approjects-vendor-status-watch.static.hf.space/v/tpx-communications.htmlIncidents from TPx Communications's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/f0xqx3yyqpb4tpx-communications:2026-09-09T11:28:07.380-07:00Wed, 09 Sep 2026 18:28:07 +0000Service restoration has been verified, TPx has resolved this incident. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.comhttps://stspg.io/t54dqtrrgrj5tpx-communications:2026-09-02T10:40:09.815-07:00Wed, 02 Sep 2026 17:40:09 +0000This incident has been resolved.https://stspg.io/n3pvyrmtsf1htpx-communications:2026-08-25T12:28:41.921-07:00Tue, 25 Aug 2026 19:28:41 +0000This event has been fully completed. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/y3ctc0yyhws9tpx-communications:2026-08-13T14:22:37.494-07:00Thu, 13 Aug 2026 21:22:37 +0000Arista has completed updating certificates to all of our customer edge devices. If you experience an issue beyond a brief tunnel interruption, please reboot the affected Velocloud Edge device and submit a support request through https://www.tpx.com/contact-us/ for further assistance..https://stspg.io/vfdwkxctj07ctpx-communications:2026-08-10T09:15:54.783-07:00Mon, 10 Aug 2026 16:15:54 +0000Our Engineering team has corrected the congestion issue due to link saturation to our Atlanta market from Dallas. Traffic was migrated away from the link to resolve the packet loss and slow internet speeds our customers were experiencing. If you are experience internet issues please submit a support request through www.tpx.com/support.https://stspg.io/gkpzxqz22f1ftpx-communications:2026-08-04T14:40:47.166-07:00Tue, 04 Aug 2026 21:40:47 +0000The customer issues created by the certificate updates and password resets have all be mitigated. Customer services are restored. For any assistance resetting your password or tokens, please submit a support request through www.tpx.com/support.https://stspg.io/1xywl6g64dh6tpx-communications:2026-08-02T15:44:41.401-07:00Sun, 02 Aug 2026 22:44:41 +0000We have not received any further Internet Access issues regarding this event and will resolve this notice. If you believe your service is impacted, please submit a support request through www.tpx.com/support.https://stspg.io/dbgx0cxfrqwdtpx-communications:2026-07-23T11:49:49.078-07:00Thu, 23 Jul 2026 18:49:49 +0000Microsoft Azure determined the service interruption was due to a maintenance activity that caused traffic issues across their Wide-Area Network connections in one of their West US region data centers. They initiated a rollback of the maintenance change request, monitored recovering telemetry and services to confirm services recovered. If you believe your service is being impacted, please get in touch with our support team at www.tpx.com/supporthttps://stspg.io/nx3s7mgcl843tpx-communications:2026-07-21T11:49:18.731-07:00Tue, 21 Jul 2026 18:49:18 +0000We have completed our monitoring of this circuit and have seen no further congestion. There have been no customer reports after our provider corrected the configuration error. If you believe your service is being impacted, please get in touch with our support team at www.tpx.com/supporthttps://stspg.io/1jyl3mq5mzkftpx-communications:2026-07-02T12:24:59.150-07:00Thu, 02 Jul 2026 19:24:59 +0000The blocked calls have been rerouted and are no longer experiencing the Call Hold Drop issue. We have not received further customer cases and will resolve this event at this time. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/d1jw84vtbtcwtpx-communications:2026-06-30T17:24:16.753-07:00Wed, 01 Jul 2026 00:24:16 +0000We have confirmed with our service provider they have repaired the fiber damage and we are seeing our services are restored. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/gf16166qsw8ttpx-communications:2026-06-11T12:09:50.927-07:00Thu, 11 Jun 2026 19:09:50 +0000Spectrum has completed the repair of the fiber optic cable and services have been restored. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/k3vl477rptdstpx-communications:2026-05-29T14:22:30.708-07:00Fri, 29 May 2026 21:22:30 +0000Towerstream has corrected its network issue, and we are seeing customer services restored. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/4vpb4t0g66tgtpx-communications:2026-05-25T08:02:45.663-07:00Mon, 25 May 2026 15:02:45 +0000We have restored our alarm monitoring and processing. Users must be manually upgraded based on their operational needs. Arista will hold their case with us for 24 hours. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/zwq2vwl0b5d5tpx-communications:2026-05-22T07:37:05.755-07:00Fri, 22 May 2026 14:37:05 +0000This incident has been resolved.https://stspg.io/zvyvdcmcgmq0tpx-communications:2026-05-22T01:22:12.800-07:00Fri, 22 May 2026 08:22:12 +0000We have verified that both impacted links are now fully restored, completely recovering connectivity and redundancy for the Las Vegas network. As services remain stable with no further interruptions, we are resolving this incident. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/tgfjkr8gp3dhtpx-communications:2026-04-28T17:32:27.838-07:00Wed, 29 Apr 2026 00:32:27 +0000Frontier has completed repairs to the damaged fiber-optic cable, and services have been restored as of 7:11 pm Pacific Time. If you believe your service is still impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/znxw63ncs3y1tpx-communications:2026-03-24T05:30:03.930-07:00Tue, 24 Mar 2026 12:30:03 +0000We are seeing all equipment back to normal, and all customers impacted back in service. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/g053p3bzfbnltpx-communications:2026-02-18T04:47:19.842-08:00Wed, 18 Feb 2026 12:47:19 +0000We see that services have been stable with no further interruptions. Resolving this event. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/d7hphcvmfpb6tpx-communications:2026-02-04T15:00:06.561-08:00Wed, 04 Feb 2026 23:00:06 +0000Maintenance for the TPx OneCentral Portal (OCP) has been completed and the portal is now available. If you need assistance , please contact our Support team at 877-487-8722 or visit tpx.com/contact-us/contact-support.https://stspg.io/bqnjxg2mxpb7tpx-communications:2026-02-02T10:18:43.650-08:00Mon, 02 Feb 2026 18:18:43 +0000Customers have confirmed that their services have restored. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/b65dv1mt68k4tpx-communications:2026-01-22T13:32:44.676-08:00Thu, 22 Jan 2026 21:32:44 +0000We have confirmed that the Microsoft issues have been resolved. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/0b60t08bc010tpx-communications:2026-01-22T13:28:36.646-08:00Thu, 22 Jan 2026 21:28:36 +0000The TPx network experienced no major outages during this event. Closing this communicationhttps://stspg.io/md269ssh5zhjtpx-communications:2026-01-14T17:47:19.070-08:00Thu, 15 Jan 2026 01:47:19 +0000Verizon has confirmed the Wireless Outage was restored at approximately 10:00 pm EST. Their statement suggested that if customers are still having an issue, they encourage you to restart your devices to reconnect to the network. The cause of disruption and the total number of impacted users are unknown.https://stspg.io/qvbd4x9w16bvtpx-communications:2025-12-04T11:01:41.237-08:00Thu, 04 Dec 2025 19:01:41 +0000Our provider, CoreSite, completed their emergency maintenance to clear the issue causing the packet loss.. Traffic has been rerouted back to the CoreSite link, and we have verified that there is currently no packet loss across their network. We are resolving this issue. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/nnzc0jv2vrmstpx-communications:2025-11-14T22:24:44.612-08:00Sat, 15 Nov 2025 06:24:44 +0000This incident has been resolved.https://stspg.io/99sbg1p4rxz3tpx-communications:2025-09-08T22:31:16.084-07:00Tue, 09 Sep 2025 05:31:16 +0000Customers are reporting their services are restored. A reload of the affected router cleared the issue. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/7l2ghjx22c54tpx-communications:2025-08-24T22:59:24.563-07:00Mon, 25 Aug 2025 05:59:24 +0000Frontier has completed the swap of the last card and services remain stable. Closing this event. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.https://stspg.io/221c79111yl3tpx-communications:2025-08-21T13:19:53.459-07:00Thu, 21 Aug 2025 20:19:53 +0000Frontier has confirmed that they have replaced the last card, and services have remained stable. Support teams will be contacting customers to confirm. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.