https://approjects-vendor-status-watch.static.hf.space/v/transcend.htmlIncidents from Transcend's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/km7p3c9530sltranscend:2026-08-17T13:30:00.000-07:00Mon, 17 Aug 2026 20:30:00 +0000The GET and POST /sync routes in the Consent Backend experienced a temporary performance degradation beginning at approximately 16:30 EST, resulting in elevated response times and increased 5xx error responses. A fix was implemented in the caching layer, which resolved the issue at approximately 17:00 EST.https://stspg.io/pnjrf02l6txqtranscend:2026-05-22T19:30:00.000-07:00Sat, 23 May 2026 02:30:00 +0000There was a brief delay in processing DSRs triggered by consent preference changes, between 19:30 and 22:00 PT. Normal service has been restored.https://stspg.io/gk5l6hdqvx3gtranscend:2026-05-11T23:00:06.000-07:00Tue, 12 May 2026 06:00:06 +0000This incident has been resolved.https://stspg.io/jdd9sqzv7xzjtranscend:2026-05-05T06:04:25.708-07:00Tue, 05 May 2026 13:04:25 +0000This incident has been resolved.https://stspg.io/l9vhzzw6cvnptranscend:2026-04-22T17:39:12.960-07:00Thu, 23 Apr 2026 00:39:12 +0000This incident has been resolved.https://stspg.io/lkg10bn82lthtranscend:2026-03-27T17:28:39.855-07:00Sat, 28 Mar 2026 00:28:39 +0000The incident has been resolved.https://stspg.io/1n37mfjcc0k2transcend:2026-03-17T10:00:00.000-07:00Tue, 17 Mar 2026 17:00:00 +0000Our Consent backend API "/sync" (GET and POST routes) experienced a brief service disruption between 17:20 UTC and 17:34 UTC on March 17 2026. During this time, calls to update or retrieve user preferences from the client-side arigap.js script may have failed with a 500 error status code. The issue has since been resolved and the service is operating normally.https://stspg.io/fs3g6dts2r5rtranscend:2025-11-18T17:30:00.000-08:00Wed, 19 Nov 2025 01:30:00 +0000Our Consent backend sync API experienced a major outage for approximately 1 hour between 8:23PM EST TO 9:24PM EST. During this time, calls to update the user's preferences from client side airgap.js script would have failed with a 500 error status code. At this time the issue has resolved.https://stspg.io/nv7fgl87bx0btranscend:2025-11-17T16:00:59.096-08:00Tue, 18 Nov 2025 00:00:59 +0000In the EU region, our Consent Backend API experienced a major outage for approximately 19 minutes. During this time, calls to update the user's preferences would have failed with a 500 error status code. We are still investigating the scope of impact, but at this time we expect this issue to self-heal, as the Consent clients have built-in retries.https://stspg.io/fxdwdhjjrlsvtranscend:2025-10-25T14:30:00.000-07:00Sat, 25 Oct 2025 21:30:00 +0000Our EU based privacy centers, like privacy.transcend.io for our own, were rejecting many requests to submit data subject requests during this time period. The privacy centers themselves would still load fine to display the privacy practices and options that a user could submit. This incident is now fully resolved.https://stspg.io/2t1dqsx7s9x2transcend:2025-10-20T13:25:55.637-07:00Mon, 20 Oct 2025 20:25:55 +0000We've implemented recommended mitigations from our upstream vendors, which has allowed our systems to fully recover. Some Airgap.js telemetry information may encounter processing delays, as our systems catch up.https://stspg.io/1xrzyy9dj2xwtranscend:2025-09-04T17:32:12.248-07:00Fri, 05 Sep 2025 00:32:12 +0000Our deploy has completed, and our metrics are looking good. We will continue to monitor the EU and the US backend, but both are resolving with normal responses and we have a good understanding of what caused this issue.