https://approjects-vendor-status-watch.static.hf.space/v/umbrellar.htmlIncidents from Umbrellar's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://status.umbrellar.comumbrellar:2026-01-27T05:30:00ZTue, 27 Jan 2026 05:30:00 +0000After an unfortunate delay due to complications during testing, this issue has now been resolved with all layouts and UI rendering returned to normal. We have taken steps to prevent this kind of breaking change again in the future. Apologies for the inconveniences.https://status.umbrellar.comumbrellar:2026-01-27T05:30:00ZTue, 27 Jan 2026 05:30:00 +0000No more issues have been observed or reported since the last update, so we are considering this resolved. We have added longer term enhancements for the sync service to our backlog as a result of this incident. If you experience any further issues with the number or status of your subscriptions, please contact our Support Team.https://status.umbrellar.comumbrellar:2026-01-27T05:29:59ZTue, 27 Jan 2026 05:29:59 +0000We finally traced the underlying cause to an upstream Azure DNS issue which was causing some of our DNS lookups to fail with "cannot resolve host". This has now been resolved and the Umbrellar Portal is now back up and running. Thanks for your patience.https://status.umbrellar.comumbrellar:2026-01-27T05:29:59ZTue, 27 Jan 2026 05:29:59 +0000No more issues or instability have been observed. Incident is now resolved.https://status.umbrellar.comumbrellar:2026-01-27T05:29:59ZTue, 27 Jan 2026 05:29:59 +0000The Umbrellar Portal was temporarily unavailable between 12:25 and 12:48 due to a failed health probe preventing connections to the backend services. This was quickly identified and resolved, but unfortunately there was interruption to traffic. Further investigation is ongoing to identify the underlying cause of the health probe failure and prevent future disruptions. Apologies for any inconvenience.https://status.umbrellar.comumbrellar:2026-01-27T05:29:59ZTue, 27 Jan 2026 05:29:59 +0000Services now restored to expected levels.https://status.umbrellar.comumbrellar:2026-01-27T05:29:59ZTue, 27 Jan 2026 05:29:59 +0000Redundancy has been restored to the facility by our DC provider and we are awaiting a full incident report.https://status.umbrellar.comumbrellar:2026-01-27T05:29:58ZTue, 27 Jan 2026 05:29:58 +0000This incident has been resolved.https://status.umbrellar.comumbrellar:2026-01-27T05:29:58ZTue, 27 Jan 2026 05:29:58 +0000New Umbrellar registrations are back online and available to all again. You will now need to have your new account activated by a member of the Umbrellar Success Team before it is usable within the Umbrellar Portal. You will be contacted by the team shortly after registration, or please contact the team via live chat, help@umbrellar.com or 0800 344 493. Thanks.https://status.umbrellar.comumbrellar:2026-01-27T05:29:58ZTue, 27 Jan 2026 05:29:58 +0000Full service has been restored to Umbrellar Cloud. If you are experiencing any issues with virtual machines please try restarting or redeploying them, if you still have problems or are experiencing issues with any other part of the Umbrellar Cloud platform please contact our support team. Thanks, and apologies again for the inconvenience.https://status.umbrellar.comumbrellar:2026-01-27T05:29:58ZTue, 27 Jan 2026 05:29:58 +0000The upstream issue has been resolved by our telephony provider, and our telephone support service is now back up and running again. Apologies for the inconvenience.https://status.umbrellar.comumbrellar:2026-01-27T05:29:58ZTue, 27 Jan 2026 05:29:58 +0000Failed hardware has been replaced, the array has rebuilt successfully and disk latency is back to normal. We apologise for any inconvenience caused as a result of this incident.https://status.umbrellar.comumbrellar:2026-01-27T05:29:57ZTue, 27 Jan 2026 05:29:57 +0000We have successfully resolved the observed authentication issues with Umbrellar Cloud, and service has been fully restored. Apologies for the inconvenience.https://status.umbrellar.comumbrellar:2026-01-27T05:29:57ZTue, 27 Jan 2026 05:29:57 +0000We have traced the root cause of the incident to a configuration error that was committed. The system automatically rolled back the change after 10 minutes to automatically restore service. Apologies for the inconvenience.https://status.umbrellar.comumbrellar:2026-01-27T05:29:56ZTue, 27 Jan 2026 05:29:56 +0000NTP services have been running as expected throughout our monitoring period without any further issues.https://status.umbrellar.comumbrellar:2026-01-27T05:29:56ZTue, 27 Jan 2026 05:29:56 +0000This incident has been resolved.https://status.umbrellar.comumbrellar:2026-01-27T05:29:55ZTue, 27 Jan 2026 05:29:55 +0000Microsoft finished API monitoring. All operations are back to normal.https://status.umbrellar.comumbrellar:2026-01-27T05:29:55ZTue, 27 Jan 2026 05:29:55 +0000This issue has been resolved by our upstream provider, and tenant link functionality is now back available again. Please contact our Support Team if you still encounter issues trying to link an existing Azure AD Tenant with us. Apologies again for any inconvenience.https://status.umbrellar.comumbrellar:2026-01-27T05:29:54ZTue, 27 Jan 2026 05:29:54 +0000This issue has been resolved.https://status.umbrellar.comumbrellar:2026-01-27T05:29:54ZTue, 27 Jan 2026 05:29:54 +0000This issue has been resolved, Please contact our Support team if you have any issues with adding users or logging into the Umbrellar Cloud Portal.https://status.umbrellar.comumbrellar:2026-01-27T05:29:53ZTue, 27 Jan 2026 05:29:53 +0000Overview This morning \(Feb 1\), our Christchurch based Core Network experienced a 5 minute outage. This was caused as a result of a planned change occurring at the time. Team members involved quickly realized a network loop had been created, causing the impact to all network and data traffic. What Happened A planned change caused a routing loop which was quickly recognized and resolved by rolling back from the planned change. While network operations resumed, some systems needed manual intervention to restore functionality. This was resolved within the next 1-2 hours. Root Cause A miss-configuration on the new assets being deployed resulted in a network loop. This was not anticipated in the original change. Further, we have now been made aware of the potential to disrupt other servichttps://status.umbrellar.comumbrellar:2026-01-27T05:29:53ZTue, 27 Jan 2026 05:29:53 +0000Engineers have confirmed that impact to Public cloud resources has been mitigated.https://status.umbrellar.comumbrellar:2026-01-27T05:29:53ZTue, 27 Jan 2026 05:29:53 +0000This incident has been resolved.https://status.umbrellar.comumbrellar:2026-01-27T05:29:53ZTue, 27 Jan 2026 05:29:53 +0000The incident was resolved. Umbrellar Cloud Portal purchase journey and subscription management functionality were restored.https://status.umbrellar.comumbrellar:2026-01-27T05:29:52ZTue, 27 Jan 2026 05:29:52 +0000This incident has been resolved.