https://approjects-vendor-status-watch.static.hf.space/v/workato.htmlIncidents from Workato's public status page, polled daily.Wed, 16 Sep 2026 12:28:20 +0000https://stspg.io/qq9s3w3772t4workato:2026-09-16T02:28:14.440-07:00Wed, 16 Sep 2026 09:28:14 +0000We are continuing to monitor Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.https://stspg.io/gxmr9vp782gwworkato:2026-09-01T15:05:48.530-07:00Tue, 01 Sep 2026 22:05:48 +0000This incident has been resolved.https://stspg.io/qttfcwzqbf3gworkato:2026-08-19T03:42:57.393-07:00Wed, 19 Aug 2026 10:42:57 +0000After further monitoring, this issue is now considered resolved. Customers should no longer encounter errors when renaming or moving projects and folders. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/tc5153qvgwl5workato:2026-08-12T06:30:00.000-07:00Wed, 12 Aug 2026 13:30:00 +0000Between August 12, 2026 and August 16, 2026, the Workato platform experienced a performance degradation affecting the Salesforce connector. Customers may have observed errors in recipes due to missing field mappings for custom object relationships from the Related Object picklist. The issue has been resolved. Customers that updated their recipes to work around this may revert to the previous version if needed. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.https://stspg.io/5x1kf5szt5wbworkato:2026-08-05T21:42:39.307-07:00Thu, 06 Aug 2026 04:42:39 +0000AIRO knowledge responses have returned to normal operation. If you encounter any issues, please contact Workato Support at https://support.workato.comhttps://stspg.io/p78hsnv3ghbvworkato:2026-08-04T03:02:12.183-07:00Tue, 04 Aug 2026 10:02:12 +0000After further monitoring, this issue is now considered resolved. If you continue to experience any delays when viewing new chat messages and conversations in their conversation history, please contact Workato Support at https://support.workato.com.https://stspg.io/bzg184y4bmc9workato:2026-07-24T03:12:18.697-07:00Fri, 24 Jul 2026 10:12:18 +0000After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/y8hjflz988n4workato:2026-07-16T00:00:00.000-07:00Thu, 16 Jul 2026 07:00:00 +0000On July 16, 2026, between approximately 07:17 AM and 07:35 AM UTC, the Workato platform experienced two brief periods of service degradation affecting the API platform, developer and embedded API services, the web interface, and recipe trigger polling. Customers may have observed errors in API platform requests, developer and embedded API requests, and UI requests, and some recipe trigger polls may have failed. The issue has since been resolved. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.https://stspg.io/pk1l861s516fworkato:2026-07-15T04:30:00.000-07:00Wed, 15 Jul 2026 11:30:00 +0000Between July 15, 2026, 11:16 AM UTC and July 20, 2026, 1:37 PM UTC, some recipe jobs that had been paused (waiting) for an extended period failed with an internal error when they resumed and called a recipe function. Affected jobs completed with an internal error instead of running successfully. A fix has been deployed and jobs are now processing normally. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.https://stspg.io/zspb45n76qs4workato:2026-07-13T20:27:49.000-07:00Tue, 14 Jul 2026 03:27:49 +0000The issue affecting www.workato.com has been resolved and the site is now available.https://stspg.io/3nkw58tpgt69workato:2026-07-01T05:58:43.000-07:00Wed, 01 Jul 2026 12:58:43 +0000After further monitoring, this issue is now considered resolved. For Copilot, customers can simply resubmit their requests. For AI by Workato, customers who experienced "429 Too Many Requests" may need to repeat the affected jobs if needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/d2qhx4c0jld7workato:2026-06-18T05:39:00.000-07:00Thu, 18 Jun 2026 12:39:00 +0000On June 18, 2026, between approximately 12:39 PM and 1:08 PM UTC, Workato GO experienced intermittent unavailability. During this window, users may have been unable to load the application or sign in, and some requests may have returned errors. The issue was caused by a degradation in a backend service supporting Workato GO and has since been resolved. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.https://stspg.io/6h80mpg2xg24workato:2026-06-17T09:56:13.472-07:00Wed, 17 Jun 2026 16:56:13 +0000After further monitoring, this issue is now considered resolved. Event Streams is now operational and users should be able to publish events. Any failed publishes may be retried as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/gs0n3btv1tsnworkato:2026-06-17T05:14:06.522-07:00Wed, 17 Jun 2026 12:14:06 +0000After further monitoring, this issue is now considered resolved. Customers that experienced delays with genie responses may retry their queries. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/345ttzldjll2workato:2026-06-16T09:23:41.265-07:00Tue, 16 Jun 2026 16:23:41 +0000After further monitoring, this issue is now considered resolved. Customers that experienced Workato Genies not responding may retry their queries as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/jwfhwtvl0s9mworkato:2026-06-10T20:20:58.938-07:00Thu, 11 Jun 2026 03:20:58 +0000This issue has been resolved. Customers who experienced errors or delays when interacting with Genies should find that conversations are working as expected. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/5806hz39bbtsworkato:2026-06-04T11:48:59.832-07:00Thu, 04 Jun 2026 18:48:59 +0000After further monitoring, this issue is now considered resolved, and customers should no longer see job failures. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/00kc63v1cd5hworkato:2026-06-03T03:42:50.242-07:00Wed, 03 Jun 2026 10:42:50 +0000On June 03, 2026, between approximately 08:30 AM and 09:30 AM UTC, the Workato platform experienced a degradation in its AgentX service. Some customers may have encountered errors in the AgentX chats. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.https://stspg.io/jfb2m64yclhyworkato:2026-05-26T07:34:03.678-07:00Tue, 26 May 2026 14:34:03 +0000After further monitoring, this issue is now considered resolved. Customers should now be able to view records in the Page table component within Workflow Apps as expected. If you continue to experience any issues, please contact Workato Support at support.workato.com.https://stspg.io/pdjzbpy6x020workato:2026-05-26T03:44:15.132-07:00Tue, 26 May 2026 10:44:15 +0000After further monitoring, this issue is now considered resolved. Customers should now be able to load connections for Custom connectors without error. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/xfwwk6ptk7d6workato:2026-05-21T02:04:47.911-07:00Thu, 21 May 2026 09:04:47 +0000After further monitoring, this issue is now considered resolved. Customers should no longer experience any delays in audit log replication. Our team is currently working to deliver the affected events and aims to complete this by the end of next week. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/nsm49bv0y3b6workato:2026-05-18T09:03:04.162-07:00Mon, 18 May 2026 16:03:04 +0000After further monitoring, this issue is now considered resolved. Customers should now be able to use Deployments, RLCM, and the Developer API MCP and may retry any failed operations as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/lgys62jfc9whworkato:2026-05-13T00:55:00.000-07:00Wed, 13 May 2026 07:55:00 +0000On May 13, 2026, between approximately 09:55 AM and 10:45 AM UTC, the Workato platform experienced a degradation in its custom SDK service. Customers may have encountered errors in the Custom SDK and Snippets by Workato actions. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.https://stspg.io/mytzkf6hgjy8workato:2026-05-08T00:14:07.000-07:00Fri, 08 May 2026 07:14:07 +0000After further monitoring, this issue is now considered resolved. Customers should no longer see 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/p6j8wfj8phqrworkato:2026-05-07T18:17:33.223-07:00Fri, 08 May 2026 01:17:33 +0000Workato Go access has been restored and knowledge base creation and retrieval are functioning as expected. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/ftvgzr7qm46xworkato:2026-04-30T09:19:34.357-07:00Thu, 30 Apr 2026 16:19:34 +0000The issue has been fixed and customers should now be able to access the Conversations page. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/qr676bcfbwzkworkato:2026-04-29T10:30:00.000-07:00Wed, 29 Apr 2026 17:30:00 +0000On April 29, 2026, between approximately 12:20 PM and 05:00 PM UTC, the Workato platform experienced a degradation with Workato Genies. Customers may observed that Genies did not fetch results from Knowledge Bases leading to inaccurate responses from Genies. The issue has been resolved, and any queries may be retried as necessary. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.https://stspg.io/w9kt0zwr6brtworkato:2026-04-28T07:07:11.641-07:00Tue, 28 Apr 2026 14:07:11 +0000After further monitoring, this issue is now considered resolved. Customers should no longer see Internal Errors when using the upload action. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.https://stspg.io/f1c5vz5dfxkrworkato:2026-04-28T02:00:00.000-07:00Tue, 28 Apr 2026 09:00:00 +0000Between April 28, 2026 at 9:20 AM UTC and May 12, 2026 at 8:55 AM UTC, the Workato platform experienced an issue with Audit Log streaming. Customers with Audit Log streaming configured may have observed that admin audit log events were not delivered to their configured destinations. The issue has been resolved and Audit Log streaming is now functioning normally. Our team is currently working on delivering the affected events to their configured destinations and aims to have this completed by the end of next week. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.https://stspg.io/8s34rgqgcbd8workato:2026-04-27T17:00:00.000-07:00Tue, 28 Apr 2026 00:00:00 +0000On April 27, 2026, between approximately 09:00 PM and 11:00 PM UTC, the Workato platform experienced a degradation with Knowledge Bases. Customers may observed that Workato Genies did not respond to user queries. Users may also have observed "Assign task to Genie" actions failing with an "AI didn't respond in time" error message. The issue has been resolved, and any queries may be retried as necessary. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.