Vendor Status Watch

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Actionstep status history

Current state: operational — “All Systems Operational” per https://status.actionstep.com (Atlassian Statuspage), checked 2026-09-24 12:28 UTC.

4incidents, last 30 days
6incidents, last 90 days
24incidents on record
Incidents per week, last 12 weeks:

How long do Actionstep incidents last?

56 minmedian incident duration24 measured
10.2 h90th percentile1 in 10 ran longer
47 minmedian, major/critical only10 incidents

From 24 incidents with a vendor-posted start and resolve time. Longest on record: Login Disruption (eu-west-1) – ISP Related Connectivity Issues — 25.2 h (2025-12-04 14:30 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (24)

StartedIncidentStatusImpactDuration
2026-09-21 21:00 UTCPractice Management Navigation Bar Not Visible When New UI Is Enabled - Sep 21 2026resolvednone30 min
2026-08-28 00:17 UTCPractice Management Outage AP-Southeast 2resolvedmajor4 h 01 min
2026-08-27 23:30 UTCPractice Management Outage - Ap Southeast 2resolvedmajor14 min
2026-08-27 02:50 UTCServer Outage - (AP-Southeast-2) - Users Unable to Login - August 27, 2026resolvedmajor22 min
2026-08-10 12:00 UTCIssue Identified – eu-west-1.actionstep.compostmortemminor1 h 10 min
2026-07-30 14:23 UTCLogin Disruption (eu-west-1) – ISP Related Connectivity Issues Jul 30 2026resolvednone3 h 36 min
2026-06-03 01:38 UTCActionstep Gmail Add-on & Logging in to the Actionstep Mobile App using Gmail.resolvednone22 h 52 min
2026-05-22 01:25 UTCPerformance degradation and 500 errorsresolvednone4 h 57 min
2026-05-10 23:53 UTCThird-Party Service Disruption – Xeroresolvednone56 min
2026-03-16 20:42 UTC502 bad gateway errors and 504 unexpected API errorsresolvednone17 min
2026-03-11 05:07 UTCActionstep Staging System Outage - 11/03/2026resolvedcritical2 h 56 min
2026-01-22 20:26 UTCThird-Party Service Outage – Microsoft 365 / Microsoft Authenticator - 22 January 2026resolvedminor10 h 15 min
2025-12-04 14:30 UTCLogin Disruption (eu-west-1) – ISP Related Connectivity Issuespostmortemnone25 h 13 min
2025-11-11 16:20 UTCPartial Outage - (US-West-2) - Bad Gateway Error Encountered in Actionstep Navigation – November 11, 2025resolvedmajor10 min
2025-11-06 15:58 UTCFeature Degridation - us-east-1, us-west-1 - Actionstep Payments Unavailable - Nov 06 2025postmortemnone24 min
2025-11-06 08:45 UTCServer Outage - (eu-west-1) - Users Unable to Login - Nov 06 2025postmortemcritical40 min
2025-10-29 16:50 UTCMicrosoft Outage Impacting All Actionstep Servers — Oct 29 2025postmortemnone6 h 04 min
2025-10-21 23:05 UTCWebsite Maintenance – actionstep.compostmortemnone34 min
2025-10-20 15:39 UTCAWS Outage Impacting Us-East-1 - 20 October 2025postmortemcritical4 h 40 min
2025-10-20 15:38 UTCService Interruption – AWS Outage Impacting Support Systems - 20 October 2025postmortemminor25 min
2025-10-13 22:40 UTCStaging Environment Outage – October 13, 2025postmortemcritical10 min
2025-10-13 11:33 UTCSystem Interruption – All Regions – October 13, 2025postmortemcritical54 min
2025-10-03 08:26 UTCIssue Identified > Reports, document generation, and the Gmail/Outlook add-ins, which are currently unable to assign emails or finalize invoices.resolvedminor56 min
2025-09-19 17:45 UTCMultiple Feature Outages North America - 19 September 2025postmortemmajor1 h 38 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Actionstep with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "actionstep"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}