Vendor Status Watch

← all vendors

Actionstep status history

Current state: operational — “All Systems Operational” per https://status.actionstep.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

3incidents, last 30 days
5incidents, last 90 days
24incidents on record
Incidents per week, last 12 weeks:

How long do Actionstep incidents last?

56 minmedian incident duration24 measured
10.2 h90th percentile1 in 10 ran longer
40 minmedian, major/critical only11 incidents

From 24 incidents with a vendor-posted start and resolve time. Longest on record: Login Disruption (eu-west-1) – ISP Related Connectivity Issues — 25.2 h (2025-12-04 14:30 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (24)

StartedIncidentStatusImpactDuration
2026-08-28 00:17 UTCPractice Management Outage AP-Southeast 2resolvedmajor4 h 01 min
2026-08-27 23:30 UTCPractice Management Outage - Ap Southeast 2resolvedmajor14 min
2026-08-27 02:50 UTCServer Outage - (AP-Southeast-2) - Users Unable to Login - August 27, 2026resolvedmajor22 min
2026-08-10 12:00 UTCIssue Identified – eu-west-1.actionstep.compostmortemminor1 h 10 min
2026-07-30 14:23 UTCLogin Disruption (eu-west-1) – ISP Related Connectivity Issues Jul 30 2026resolvednone3 h 36 min
2026-06-03 01:38 UTCActionstep Gmail Add-on & Logging in to the Actionstep Mobile App using Gmail.resolvednone22 h 52 min
2026-05-22 01:25 UTCPerformance degradation and 500 errorsresolvednone4 h 57 min
2026-05-10 23:53 UTCThird-Party Service Disruption – Xeroresolvednone56 min
2026-03-16 20:42 UTC502 bad gateway errors and 504 unexpected API errorsresolvednone17 min
2026-03-11 05:07 UTCActionstep Staging System Outage - 11/03/2026resolvedcritical2 h 56 min
2026-01-22 20:26 UTCThird-Party Service Outage – Microsoft 365 / Microsoft Authenticator - 22 January 2026resolvedminor10 h 15 min
2025-12-04 14:30 UTCLogin Disruption (eu-west-1) – ISP Related Connectivity Issuespostmortemnone25 h 13 min
2025-11-11 16:20 UTCPartial Outage - (US-West-2) - Bad Gateway Error Encountered in Actionstep Navigation – November 11, 2025resolvedmajor10 min
2025-11-06 15:58 UTCFeature Degridation - us-east-1, us-west-1 - Actionstep Payments Unavailable - Nov 06 2025postmortemnone24 min
2025-11-06 08:45 UTCServer Outage - (eu-west-1) - Users Unable to Login - Nov 06 2025postmortemcritical40 min
2025-10-29 16:50 UTCMicrosoft Outage Impacting All Actionstep Servers — Oct 29 2025postmortemnone6 h 04 min
2025-10-21 23:05 UTCWebsite Maintenance – actionstep.compostmortemnone34 min
2025-10-20 15:39 UTCAWS Outage Impacting Us-East-1 - 20 October 2025postmortemcritical4 h 40 min
2025-10-20 15:38 UTCService Interruption – AWS Outage Impacting Support Systems - 20 October 2025postmortemminor25 min
2025-10-13 22:40 UTCStaging Environment Outage – October 13, 2025postmortemcritical10 min
2025-10-13 11:33 UTCSystem Interruption – All Regions – October 13, 2025postmortemcritical54 min
2025-10-03 08:26 UTCIssue Identified > Reports, document generation, and the Gmail/Outlook add-ins, which are currently unable to assign emails or finalize invoices.resolvedminor56 min
2025-09-19 17:45 UTCMultiple Feature Outages North America - 19 September 2025postmortemmajor1 h 38 min
2025-08-15 18:03 UTCPartial Server Outage - US-East-1 - August 15th 2025resolvedmajor13 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Actionstep with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "actionstep"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}