Vendor Status Watch

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Atera status history

Current state: operational — “All Systems Operational” per https://status.atera.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

0incidents, last 30 days
1incidents, last 90 days
14incidents on record

How long do Atera incidents last?

2.8 hmedian incident duration14 measured
5.4 h90th percentile1 in 10 ran longer
2.6 hmedian, major/critical only6 incidents

From 14 incidents with a vendor-posted start and resolve time. Longest on record: Payment Processing Issue (Duplicate Charges) — 11.8 days (2026-06-11 19:15 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (14)

StartedIncidentStatusImpactDuration
2026-06-22 04:10 UTCDegraded Performance for Ticket Conversationsresolvedminor3 h 11 min
2026-06-11 19:15 UTCPayment Processing Issue (Duplicate Charges)resolvednone11 d 18 h
2026-06-09 07:31 UTCUnexpected Device Availability Alertsresolvednone4 h 59 min
2026-04-02 19:26 UTCService Disruption Affecting US Customersresolvedcritical3 h 23 min
2026-03-09 15:14 UTCIntermittent login issuesresolvedmajor1 h 57 min
2026-03-09 14:01 UTCPSA Ticketing pageresolvedminor1 h 22 min
2026-02-22 16:43 UTCAuth0 Login fail issueresolvedminor2 h 25 min
2026-02-11 23:47 UTCDegraded / Slow GUI performanceresolvedminor1 h 42 min
2026-01-12 11:48 UTCStability issues for EU & UK regionsresolvedmajor3 h 19 min
2026-01-12 10:28 UTCLogin issues for EU & UK regionsresolvedmajor1 h 10 min
2026-01-05 07:22 UTCSplashtop Service Interruptionresolvedminor24 min
2025-12-05 09:11 UTCCloudflare Outage Impacting Servicesresolvedmajor1 h 06 min
2025-11-18 12:15 UTCCloudflare Outage Impacting Servicesresolvedmajor3 h 56 min
2025-09-11 07:40 UTCAtera MSI installer flagged as a false positive by Microsoft Defenderresolvedminor5 h 24 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Atera with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "atera"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}