Box status history
Current state: operational — “All Systems Operational” per https://status.box.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do Box incidents last?
From 51 incidents with a vendor-posted start and resolve time. Longest on record: [Minor] Issues with Box Notes — 11.8 h (2026-08-20 22:00 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (51)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-09-04 02:10 UTC | [Minor] Issue with Admin Reporting | postmortem | minor | 53 min |
| 2026-08-28 08:20 UTC | [Medium] Issues with Box Hubs Shared Links | postmortem | minor | 1 h 40 min |
| 2026-08-25 06:53 UTC | [Critical] Issue with Downloads | resolved | critical | 44 min |
| 2026-08-24 21:21 UTC | [Medium] Issue with Uploads | postmortem | major | 41 min |
| 2026-08-24 15:30 UTC | [Minor] Issue with Logins & Files Page | postmortem | minor | 2 h 00 min |
| 2026-08-20 22:00 UTC | [Minor] Issues with Box Notes | resolved | none | 11 h 45 min |
| 2026-08-20 00:31 UTC | [Medium] Issue with Microsoft Office Integration and Box Edit | postmortem | major | 1 h 13 min |
| 2026-08-19 22:00 UTC | [Medium] Issues with Multiple Box Services | postmortem | major | 0 min |
| 2026-08-19 11:38 UTC | [Minor] Issues with All Files Page | resolved | minor | 24 min |
| 2026-08-07 02:37 UTC | [Medium] Issues affecting multiple Box services | postmortem | major | 2 h 39 min |
| 2026-08-04 20:23 UTC | [Medium] Issues with Uploads and Downloads | postmortem | major | 21 min |
| 2026-07-31 11:09 UTC | [Medium] Issues with Box Shuttle Standalone | postmortem | major | 20 min |
| 2026-07-28 02:58 UTC | [Minor] Issues with Uploads | postmortem | minor | 1 h 59 min |
| 2026-07-23 14:14 UTC | [Medium] Issues with Box Hubs | postmortem | major | 15 min |
| 2026-07-23 09:45 UTC | [Medium] Issues with File Requests | postmortem | major | 1 h 56 min |
| 2026-07-16 21:30 UTC | [Medium] Issues with Box Edit and Microsoft Office Online | postmortem | major | 18 min |
| 2026-07-15 04:14 UTC | [Medium] Issues with Box Relay | postmortem | major | 2 h 29 min |
| 2026-07-07 14:11 UTC | [Medium] Issues with Search service, Box Sign Templates and Metadata queries | postmortem | major | 2 h 08 min |
| 2026-06-25 19:29 UTC | [Medium] Issues with Zip Downloads | postmortem | major | 2 h 18 min |
| 2026-06-24 12:18 UTC | [Minor] Issues with Uploads | postmortem | minor | 14 min |
| 2026-06-17 19:34 UTC | [Medium] Issue with Multiple Box Services | postmortem | major | 54 min |
| 2026-06-11 00:34 UTC | [Medium] Issue with Multiple Box Services | postmortem | major | 1 h 26 min |
| 2026-06-03 17:30 UTC | [Critical] Issues with Multiple Box Services | postmortem | critical | 23 min |
| 2026-06-01 00:58 UTC | [Medium] Issues with Box AI | postmortem | major | 1 h 27 min |
| 2026-05-22 08:46 UTC | [Medium] Issues with Box Drive | postmortem | major | 32 min |
| 2026-05-14 19:30 UTC | [Medium] Degradation of Enterprise Events API | postmortem | major | 0 min |
| 2026-05-07 01:20 UTC | [Critical] Issues with Multiple Box Services | postmortem | critical | 1 h 47 min |
| 2026-04-27 17:36 UTC | [Medium] Issues with Box Search | resolved | major | 1 h 34 min |
| 2026-04-03 04:04 UTC | [Critical] Issues with Box Sign | postmortem | critical | 4 h 05 min |
| 2026-03-25 11:44 UTC | [Medium] Issues Accessing the Admin Console Dashboard | resolved | major | 2 h 19 min |
| 2026-03-25 05:52 UTC | [Critical] Issue with Box Shuttle | postmortem | critical | 11 h 08 min |
| 2026-03-20 03:37 UTC | [Medium] Issues with Logins, Folder and File Preview, and Shared Links | postmortem | major | 1 h 31 min |
| 2026-03-18 16:00 UTC | [Medium] Customers may experience issues previewing files | resolved | major | 2 h 00 min |
| 2026-03-10 00:30 UTC | [Minor] Issue affecting Logins | postmortem | minor | 43 min |
| 2026-02-27 20:02 UTC | [Medium] Increased FTP 530 Captcha errors | postmortem | major | 3 h 49 min |
| 2026-02-25 13:00 UTC | [Medium] Customers may experience issues with Uploads and Downloads for the UK zone | postmortem | major | 1 h 16 min |
| 2026-02-24 23:32 UTC | [Critical] Issue with Box API | postmortem | critical | 43 min |
| 2026-02-24 14:59 UTC | [Critical] Issues with Multiple Box Services | postmortem | critical | 1 h 08 min |
| 2026-02-20 19:11 UTC | [Minor] User May Encounter Issues Accessing Marketing Page box.com | postmortem | minor | 1 h 25 min |
| 2026-01-09 06:00 UTC | [Critical] Issues with Logins, Notes and API | resolved | critical | 0 min |
| 2026-01-08 01:39 UTC | [Critical] Issues with Multiple Box Services | postmortem | critical | 58 min |
| 2026-01-02 13:30 UTC | [Medium] Issue with Enterprise Reporting | postmortem | major | 0 min |
| 2025-12-18 00:21 UTC | [Major] Issues with Box Sign | postmortem | major | 23 min |
| 2025-12-17 00:57 UTC | [Critical] Issues with multiple Box services | postmortem | critical | 3 h 33 min |
| 2025-11-11 01:00 UTC | [Critical] Issues with Multiple Box Services | postmortem | critical | 0 min |
| 2025-10-30 05:29 UTC | [Major] Issues with Downloads, Preview, Box Notes and Box Sign | postmortem | major | 1 h 21 min |
| 2025-10-20 09:01 UTC | [Major] Issues to receive SMS | resolved | major | 1 h 07 min |
| 2025-10-17 13:36 UTC | [Major] Some Users May See Errors Accessing The All Files Page | postmortem | major | 1 h 31 min |
| 2025-10-01 19:00 UTC | [Major] Issues with Multiple Box Services | resolved | major | 0 min |
| 2025-09-23 04:41 UTC | [Critical] Issues with Box AI within Box Hubs | postmortem | critical | 49 min |
| 2025-09-18 20:50 UTC | [Critical] Issue with Multiple Box Services | postmortem | critical | 3 h 21 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch Box with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"box"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}