Vendor Status Watch

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Datto status history

Current state: degraded — “Partially Degraded Service” per https://status.datto.com (Atlassian Statuspage), checked 2026-09-24 12:28 UTC.

64incidents, last 30 days
99incidents, last 90 days
99incidents on record
Incidents per week, last 12 weeks:

How long do Datto incidents last?

10.4 hmedian incident duration69 measured
7.1 days90th percentile1 in 10 ran longer
6.6 hmedian, major/critical only44 incidents

From 69 incidents with a vendor-posted start and resolve time. Longest on record: Datto BCDR - Archived Agents May Generate Sync Completion Alerts for Points Marked for Offsite. — 18.0 days (2026-08-06 17:51 UTC). Excluded, never estimated: 28 scheduled maintenance, 2 still open / no resolve time. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (99)

StartedIncidentStatusImpactDuration
2026-09-24 12:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenanceopen
2026-09-24 07:21 UTCAutotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UIresolvedminor2 h 12 min
2026-09-23 12:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenance24 h 28 min (approx.)
2026-09-23 07:00 UTCRMM - Vidal (US East) - Platform Maintenancemaintenancemaintenance5 h 29 min (approx.)
2026-09-22 19:51 UTCRocketCyber - Unable to switch Organizationsresolvedminor19 h 09 min
2026-09-22 12:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenance20 h 08 min (approx.)
2026-09-22 07:00 UTCScheduled Maintenance - UTMSP/ UniViewmaintenancemaintenance25 h 08 min (approx.)
2026-09-21 17:21 UTCBCDR - Server4715 US-EAST - Unscheduled Maintenanceidentifiedminoropen
2026-09-21 12:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenance24 h 29 min (approx.)
2026-09-21 05:40 UTCDatto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portalresolvedmajor14 h 20 min
2026-09-20 13:33 UTCDatto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impactedresolvedmajor23 h 19 min
2026-09-19 11:00 UTCVSA9 - Upcoming Security Enhancement for Your VSA Environmentmaintenancemaintenance25 h 29 min (approx.)
2026-09-19 11:00 UTCVSA9 - VSA Patch Release v9.5.27 - ABCPESmaintenancemaintenance25 h 29 min (approx.)
2026-09-19 11:00 UTCVSA9 - Scheduled System Maintenancemaintenancemaintenance25 h 29 min (approx.)
2026-09-18 13:30 UTCDatto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portalresolvednone0 min
2026-09-18 12:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenance24 h 28 min (approx.)
2026-09-17 16:05 UTCDatto Networking - Datto Secure Edge - Users Can Experience Throttling Despite Remaining Below The Pooled Data Capresolvedminor23 h 33 min
2026-09-17 12:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenance24 h 28 min (approx.)
2026-09-17 07:33 UTCVSA9 - Service Disruption - remotecarece3resolvedminor2 h 01 min
2026-09-17 07:00 UTCScheduled Maintenance - UTMSP/ UniViewmaintenancemaintenance29 h 28 min (approx.)
2026-09-16 19:39 UTCDatto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operationsresolvedminor43 h 16 min
2026-09-16 13:14 UTCDatto Endpoint Backup - UK Region - Intermittent Connectivity Degradationresolvedminor3 h 14 min
2026-09-16 12:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenance24 h 28 min (approx.)
2026-09-16 11:30 UTCAutotask PSA - EU1, DE1 - Maintenance Noticemaintenancemaintenance24 h 58 min (approx.)
2026-09-16 09:06 UTC[KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Servicesresolvedmajor6 h 13 min
2026-09-15 13:02 UTCDatto BCDR - Server3188 (Canada Region) - Cloud Operations Service Impactresolvedmajor2 h 35 min
2026-09-15 12:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenance24 h 28 min (approx.)
2026-09-15 11:30 UTCAutotask PSA - EU1, DE1 - Maintenance Noticemaintenancemaintenance24 h 58 min (approx.)
2026-09-14 16:53 UTCSpanning - Canada and Asia-Pacific Regions - CA/AP-based Spanning Customers Unable To Loginresolvedcritical3 h 05 min
2026-09-14 15:05 UTCDatto Workplace - US Region - US-based users are currently unable to authenticate to US-hosted cellsresolvedcritical3 h 42 min
2026-09-14 12:56 UTCDatto Networking - Network Manager - Datto Secure Edge (SASE) administrators unable to create Fabric Tunnelsresolvedmajor1 h 07 min
2026-09-14 12:46 UTCDatto SaaS Protection - SaaS Protection Status Page in Datto Partner Portal Not Loading Customer Detailsresolvedcritical5 h 06 min
2026-09-14 11:30 UTCAutotask PSA - EU1, DE1, - Maintenance Noticemaintenancemaintenance24 h 58 min (approx.)
2026-09-14 09:21 UTCAutotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being createdresolvedmajor2 h 36 min
2026-09-13 12:00 UTCAutotask PSA - EU1, DE1 - Maintenance Noticemaintenancemaintenance24 h 29 min (approx.)
2026-09-12 11:00 UTCUpcoming Security Enhancement for Your VSA Environmentmaintenancemaintenance25 h 30 min (approx.)
2026-09-11 12:00 UTCAutotask - AU01, AU02, AU03, AU04 - Server Maintenance Noticemaintenancemaintenance24 h 30 min (approx.)
2026-09-11 09:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenance27 h 30 min (approx.)
2026-09-10 12:00 UTCPSA - 2026.4.3 Minor Release - AU01-AU04maintenancemaintenance24 h 29 min (approx.)
2026-09-10 09:38 UTCRocketcyber - eu.rocketcyber.com temporarily inaccessiblepostmortemminor13 d 5 h
2026-09-09 12:51 UTC[VSA9] - [PHILKAS01] - Intermittent Service Disruptionmonitoringmajoropen
2026-09-08 19:43 UTCDatto BCDR - Server5465 (US-East) - Degraded Node Functionalityresolvedmajor17 h 11 min
2026-09-08 19:10 UTCDatto BCDR - Server2214 (US-East) - Degraded Node Functionalityresolvedmajor8 d 19 h
2026-09-05 11:00 UTCVSA9 - Scheduled System Maintenance - CGSINCmaintenancemaintenance25 h 28 min (approx.)
2026-09-05 11:00 UTCUpcoming Security Enhancement for Your VSA Environmentmaintenancemaintenance25 h 28 min (approx.)
2026-09-04 17:00 UTCDatto SaaS Protection - All Regions/V3 Pods - Maintenance Notice - Microsoft Graph API Migrationmaintenancemaintenanceopen
2026-09-04 12:43 UTCAutotask - UK01 and UK02 Zones - Emails not being sent or receivedresolvedmajor6 h 56 min
2026-09-04 07:00 UTCVSA9 - VSA Patch Release v9.5.27 - Revan/Leomaintenancemaintenance3 h 17 min (approx.)
2026-09-03 19:20 UTCDatto Endpoint Backup for PC - Backup and Restore - Service Disruption for Customers Hosted on Cloud Siris 299242resolvedminor18 h 46 min
2026-09-02 21:11 UTCDatto Networking - Secure Edge Data Usage Reporting Issueresolvedmajor2 h 05 min
2026-09-02 20:33 UTCDatto SaaS Protection - Backup performance degradation for Exchange services on pod 'aue1-saas-p0'resolvedminor8 d 18 h
2026-09-02 10:10 UTCDatto BCDR - Cloud Recovery - Cloud Operations Service Impactresolvedmajor6 d 6 h
2026-09-02 06:00 UTCError 500 in Datto Partner Portal for Backup & RMM Products.resolvedcritical4 h 10 min
2026-09-01 21:49 UTCIntuit Reports QuickBooks Online API Errorsresolvedminor19 h 02 min
2026-09-01 12:13 UTCDatto SaaS Protection - SaaS Protection Status Page Is Not Loading Detailsresolvedcritical1 h 14 min
2026-09-01 11:37 UTCDattoRMM - Vidal - Users are unable to access the platform.resolvedcritical4 h 18 min
2026-08-31 16:01 UTCDatto Workplace - US Region - Intermittent Service Connectivity Issuesresolvedminor1 h 33 min
2026-08-28 17:13 UTC[VSA9] - [EU - VSA114] - Service Disruptionresolvedcritical1 h 09 min
2026-08-28 10:30 UTCDatto RMM / Datto EDR / Datto AV – Integration – Datto RMM Reporting Datto EDR and Datto AV Products as Not Detectedresolvedminor3 d 3 h
2026-08-27 14:52 UTCDatto SaaS Protection - Backup performance degradation for Exchange services on pod 'use1-saas-p7'resolvedminor4 d 5 h

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Datto with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "datto"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}