Vendor Status Watch

← all vendors

Datto status history

Current state: degraded — “Minor Service Outage” per https://status.datto.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

50incidents, last 30 days
77incidents, last 90 days
77incidents on record
Incidents per week, last 12 weeks:

How long do Datto incidents last?

10.1 hmedian incident duration57 measured
6.3 days90th percentile1 in 10 ran longer
6.2 hmedian, major/critical only40 incidents

From 57 incidents with a vendor-posted start and resolve time. Longest on record: Datto BCDR - Archived Agents May Generate Sync Completion Alerts for Points Marked for Offsite. — 18.0 days (2026-08-06 17:51 UTC). Excluded, never estimated: 15 scheduled maintenance, 5 still open / no resolve time. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (77)

StartedIncidentStatusImpactDuration
2026-09-16 12:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenanceopen
2026-09-16 11:30 UTCAutotask PSA - EU1, DE1 - Maintenance Noticemaintenancemaintenanceopen
2026-09-16 09:06 UTC[KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Servicesidentifiedmajoropen
2026-09-15 13:02 UTCDatto BCDR - Server3188 (Canada Region) - Cloud Operations Service Impactresolvedmajor2 h 35 min
2026-09-15 12:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenance24 h 28 min (approx.)
2026-09-15 11:30 UTCAutotask PSA - EU1, DE1 - Maintenance Noticemaintenancemaintenance24 h 58 min (approx.)
2026-09-14 16:53 UTCSpanning - Canada and Asia-Pacific Regions - CA/AP-based Spanning Customers Unable To Loginresolvedcritical3 h 05 min
2026-09-14 15:05 UTCDatto Workplace - US Region - US-based users are currently unable to authenticate to US-hosted cellsresolvedcritical3 h 42 min
2026-09-14 12:56 UTCDatto Networking - Network Manager - Datto Secure Edge (SASE) administrators unable to create Fabric Tunnelsresolvedmajor1 h 07 min
2026-09-14 12:46 UTCDatto SaaS Protection - SaaS Protection Status Page in Datto Partner Portal Not Loading Customer Detailsresolvedcritical5 h 06 min
2026-09-14 11:30 UTCAutotask PSA - EU1, DE1, - Maintenance Noticemaintenancemaintenance24 h 58 min (approx.)
2026-09-14 09:21 UTCAutotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being createdresolvedmajor2 h 36 min
2026-09-13 12:00 UTCAutotask PSA - EU1, DE1 - Maintenance Noticemaintenancemaintenance24 h 29 min (approx.)
2026-09-12 11:00 UTCUpcoming Security Enhancement for Your VSA Environmentmaintenancemaintenance25 h 30 min (approx.)
2026-09-11 12:00 UTCAutotask - AU01, AU02, AU03, AU04 - Server Maintenance Noticemaintenancemaintenance24 h 30 min (approx.)
2026-09-11 09:00 UTCScheduled Maintenance – Cloud Target Appliance Upgradesmaintenancemaintenance27 h 30 min (approx.)
2026-09-10 12:00 UTCPSA - 2026.4.3 Minor Release - AU01-AU04maintenancemaintenance24 h 29 min (approx.)
2026-09-10 09:38 UTCRocketcyber - eu.rocketcyber.com temporarily inaccessiblemonitoringnoneopen
2026-09-09 12:51 UTC[VSA9] - [PHILKAS01] - Intermittent Service Disruptionmonitoringmajoropen
2026-09-08 19:43 UTCDatto BCDR - Server5465 (US-East) - Degraded Node Functionalityresolvedmajor17 h 11 min
2026-09-08 19:10 UTCDatto BCDR - Server2214 (US-East) - Degraded Node Functionalityidentifiedmajoropen
2026-09-05 11:00 UTCVSA9 - Scheduled System Maintenance - CGSINCmaintenancemaintenance25 h 28 min (approx.)
2026-09-05 11:00 UTCUpcoming Security Enhancement for Your VSA Environmentmaintenancemaintenance25 h 28 min (approx.)
2026-09-04 17:00 UTCDatto SaaS Protection - All Regions/V3 Pods - Maintenance Notice - Microsoft Graph API Migrationmaintenancemaintenanceopen
2026-09-04 12:43 UTCAutotask - UK01 and UK02 Zones - Emails not being sent or receivedresolvedmajor6 h 56 min
2026-09-04 07:00 UTCVSA9 - VSA Patch Release v9.5.27 - Revan/Leomaintenancemaintenance3 h 17 min (approx.)
2026-09-03 19:20 UTCDatto Endpoint Backup for PC - Backup and Restore - Service Disruption for Customers Hosted on Cloud Siris 299242resolvedminor18 h 46 min
2026-09-02 21:11 UTCDatto Networking - Secure Edge Data Usage Reporting Issueresolvedmajor2 h 05 min
2026-09-02 20:33 UTCDatto SaaS Protection - Backup performance degradation for Exchange services on pod 'aue1-saas-p0'resolvedminor8 d 18 h
2026-09-02 10:10 UTCDatto BCDR - Cloud Recovery - Cloud Operations Service Impactresolvedmajor6 d 6 h
2026-09-02 06:00 UTCError 500 in Datto Partner Portal for Backup & RMM Products.resolvedcritical4 h 10 min
2026-09-01 21:49 UTCIntuit Reports QuickBooks Online API Errorsresolvedminor19 h 02 min
2026-09-01 12:13 UTCDatto SaaS Protection - SaaS Protection Status Page Is Not Loading Detailsresolvedcritical1 h 14 min
2026-09-01 11:37 UTCDattoRMM - Vidal - Users are unable to access the platform.resolvedcritical4 h 18 min
2026-08-31 16:01 UTCDatto Workplace - US Region - Intermittent Service Connectivity Issuesresolvedminor1 h 33 min
2026-08-28 17:13 UTC[VSA9] - [EU - VSA114] - Service Disruptionresolvedcritical1 h 09 min
2026-08-28 10:30 UTCDatto RMM / Datto EDR / Datto AV – Integration – Datto RMM Reporting Datto EDR and Datto AV Products as Not Detectedresolvedminor3 d 3 h
2026-08-27 14:52 UTCDatto SaaS Protection - Backup performance degradation for Exchange services on pod 'use1-saas-p7'resolvedminor4 d 5 h
2026-08-27 12:39 UTCDatto EDR — Elevated Alert Volume — "Possible Shim Database Persistence via sdbinst.exe"postmortemminor7 d 2 h
2026-08-26 14:40 UTCDatto Endpoint Backup for PC - Germany - Degraded Service Performance Affecting Select Infrastructure Nodesresolvedmajor2 d 3 h
2026-08-25 20:39 UTCDatto SaaS Protection - M365 Backup and Restore issues affecting customers in multiple regionsresolvedminor5 d 17 h
2026-08-25 16:09 UTCDatto BCDR - Server3824 (Germany Region) - Degraded Node Functionalityresolvedmajor9 d 0 h
2026-08-24 15:46 UTCGermany Data Center Infrastructure - Service Performance Degradation Impacting Offsite Capabilities.resolvedcritical24 h 48 min
2026-08-24 12:00 UTCKaseya - Scheduled Server Infrastructure Maintenancemaintenancemaintenanceopen
2026-08-21 18:22 UTCDatto SaaS Protection - Backup and Restore issues affecting customers in multiple regionsresolvedminor20 h 27 min
2026-08-21 17:17 UTCDattoRMM - Vidal - Activity Log pages are slow to loadresolvedminor7 d 1 h
2026-08-19 11:25 UTCSaaS Protection - isw1-bfyii-1131 - Backup Performance Degradationresolvedmajor8 h 42 min
2026-08-18 14:15 UTCDatto RMM - Vidal - Post 15.1.0 Release - Activity Log Issuesresolvedminor46 h 23 min
2026-08-18 03:46 UTC[INKY] - Email processing by INKY is being delayedresolvedmajor10 h 27 min
2026-08-18 01:53 UTC[Kaseya Store] - [Kaseya Store] - [Kaseya Store inaccessible]resolvedcritical2 h 32 min
2026-08-13 09:24 UTCDatto RMM - Merlot (EMEA) - Job Service Failuresresolvedmajor34 h 08 min
2026-08-12 21:56 UTCDatto Workplace - Degraded Performance in US Regionsresolvedminor38 h 18 min
2026-08-12 01:48 UTCInky Dashboard partial outageresolvedmajor10 h 06 min
2026-08-11 17:35 UTCDattoRMM - Vidal - ConnectWise Integration is inaccessibleresolvedminor25 h 57 min
2026-08-08 17:15 UTCDatto SaaS protection - Backups currently paused des1-bfyii-1127resolvedminor44 h 07 min
2026-08-07 22:59 UTCAutotask PSA - Sydney Data Center Web Center and API - Inaccessibleresolvedcritical49 min
2026-08-06 17:51 UTCDatto BCDR - Archived Agents May Generate Sync Completion Alerts for Points Marked for Offsite.resolvedcritical18 d 0 h
2026-08-06 14:15 UTCConnectBooster - Unable to log in via Kaseya Onepostmortemmajor7 h 13 min
2026-08-06 13:41 UTCKaseyaOne & Kaseya Store - Issues with payment providerresolvedminor3 h 14 min
2026-08-05 19:40 UTCDatto SaaS Protection - Backup performance degradation for M365 services affecting multiple pods/regionsmonitoringmajoropen

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch Datto with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "datto"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}