KnowBe4 status history
Current state: operational — “All Systems Operational” per https://status.knowbe4.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.
How long do KnowBe4 incidents last?
From 52 incidents with a vendor-posted start and resolve time. Longest on record: Protect blank purchasing page on store.knowbe4.com — 56.1 days (2026-07-17 13:18 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.
Incidents on record (52)
| Started | Incident | Status | Impact | Duration |
|---|---|---|---|---|
| 2026-09-08 07:00 UTC | Defend | Emails Not Being Rendered in Classic Outlook | resolved | none | 0 min |
| 2026-09-04 10:53 UTC | Workspace | Email MFA Verification Issues | resolved | minor | 2 d 21 h |
| 2026-08-26 16:19 UTC | PhishER - Message Processing Delays | resolved | minor | 3 h 31 min |
| 2026-08-21 08:52 UTC | PAB | Error Reporting Phish using Gmail Phish Alert Button | postmortem | minor | 6 h 04 min |
| 2026-08-18 14:29 UTC | PAB sending a Non-Delivery Report after an Email is Reported (US Only) | resolved | minor | 5 h 44 min |
| 2026-08-05 19:29 UTC | Google Workspace PhishRIP errors | resolved | minor | 26 h 26 min |
| 2026-08-04 19:19 UTC | SAT Account Settings not Loading | resolved | minor | 16 h 58 min |
| 2026-07-28 20:00 UTC | Unexpected Emails being quarantined by PhishRIP | postmortem | minor | 22 h 57 min |
| 2026-07-17 13:18 UTC | Protect blank purchasing page on store.knowbe4.com | resolved | major | 56 d 1 h |
| 2026-07-16 19:48 UTC | Defend - Redirect Upon Login | postmortem | major | 1 h 32 min |
| 2026-07-15 16:46 UTC | Protect blank purchasing page on store.knowbe4.com | resolved | major | 21 h 17 min |
| 2026-07-10 14:30 UTC | PhishML Degradation | resolved | none | 0 min |
| 2026-07-01 14:40 UTC | KSAT Intermittent Login Issues - US | postmortem | minor | 3 h 20 min |
| 2026-06-30 16:14 UTC | Defend - Increased Email Latency (US Only) | postmortem | minor | 3 h 31 min |
| 2026-06-30 14:18 UTC | PhishML Evaluations Causing PML:BYPASSED Tags to Apply | postmortem | minor | 4 h 53 min |
| 2026-06-24 15:48 UTC | KCM GRC - 500 Errors Upon Login | postmortem | minor | 21 h 22 min |
| 2026-06-18 21:14 UTC | Phishing test report tab unavailable | postmortem | minor | 16 h 47 min |
| 2026-06-18 15:13 UTC | KnowBe4 Security Center (KSC) | Human Risk Managment Widget Showing No Results | postmortem | minor | 3 h 59 min |
| 2026-06-16 22:23 UTC | Data and User Inconsistencies in Reporting | postmortem | minor | 21 h 56 min |
| 2026-06-15 16:56 UTC | Latency Issues | postmortem | none | 0 min |
| 2026-06-03 15:07 UTC | KSAT - Widespread User Profile Access Issues | postmortem | minor | 3 h 07 min |
| 2026-05-28 18:17 UTC | Unable to upload custom content to the new Modstore | postmortem | minor | 55 min |
| 2026-05-27 10:05 UTC | Protect - Intermittent Issues with Sending Emails (UK Only) | resolved | minor | 5 h 38 min |
| 2026-05-21 13:40 UTC | New Modstore 500 Errors | postmortem | minor | 3 h 39 min |
| 2026-05-19 14:16 UTC | Microsoft Ribbon PAB Operation Timeout | postmortem | minor | 3 h 47 min |
| 2026-05-18 17:28 UTC | KSAT Latency Issues | resolved | none | 4 h 11 min |
| 2026-05-13 18:09 UTC | KnowBe4 Academy - Access Issues | postmortem | major | 18 h 58 min |
| 2026-05-12 10:52 UTC | Unable to upload items on Workspace - US | postmortem | minor | 4 h 23 min |
| 2026-05-08 02:05 UTC | PhishER - Unable to Login (US) | postmortem | major | 1 h 48 min |
| 2026-04-30 13:47 UTC | PhishER - Unable to Login (UK) | resolved | major | 2 h 59 min |
| 2026-04-27 13:40 UTC | ADI Sync and Training Policy Upload Errors (US Only) | resolved | minor | 3 h 39 min |
| 2026-04-24 20:35 UTC | PhishER Login Issues (CA Only) | resolved | minor | 2 d 14 h |
| 2026-04-21 20:10 UTC | Intermittent latency for Protect users - US Only | resolved | minor | 5 d 15 h |
| 2026-04-20 15:18 UTC | PhishER Access Issue for UK/CA Instances | postmortem | major | 3 h 31 min |
| 2026-03-31 15:13 UTC | Defend - Sending multiple abuse mailbox submission notifications | postmortem | minor | 1 h 32 min |
| 2026-03-19 12:33 UTC | Prevent and Protect - Administration Panel Slow or Inaccessible | postmortem | minor | 23 h 44 min |
| 2026-03-18 10:33 UTC | Webforms not loading | postmortem | critical | 3 h 54 min |
| 2026-03-10 15:48 UTC | PhishER Showing Incorrect Subject Line for Inbox Messages | postmortem | minor | 4 h 43 min |
| 2026-03-10 00:09 UTC | Webform submission failures (UK & EMEA) | postmortem | major | 34 h 47 min |
| 2026-03-05 02:36 UTC | Defend and Prevent Admin Console Certificate Issue | postmortem | major | 10 h 08 min |
| 2026-02-10 14:05 UTC | EU PhishER Integration Delay | postmortem | minor | 1 h 46 min |
| 2026-02-10 12:25 UTC | Workspace degraded performance | postmortem | major | 25 h 42 min |
| 2026-02-04 16:17 UTC | Delayed inbound email delivery - US Only | postmortem | minor | 6 h 42 min |
| 2026-01-27 16:20 UTC | KSAT - Library Tab not Loading in Learner Experience | postmortem | major | 1 h 43 min |
| 2026-01-22 20:15 UTC | Multiple outages due to Microsoft 365 incident | postmortem | major | 16 h 11 min |
| 2026-01-21 18:18 UTC | Delayed Email Delivery (UK) | postmortem | minor | 17 h 47 min |
| 2025-12-29 10:37 UTC | Delayed Webform Submissions | resolved | minor | 1 h 33 min |
| 2025-12-23 19:09 UTC | Delayed Webform Submissions | postmortem | minor | 24 h 44 min |
| 2025-12-22 16:20 UTC | KSAT - 500 error when logging in | postmortem | critical | 44 min |
| 2025-12-15 18:54 UTC | Users Lists Not Populating | postmortem | minor | 19 h 05 min |
| 2025-12-15 09:49 UTC | Multiple Products Intermittently Unavailable Due to Azure Front Door Outage (UK Only) | resolved | minor | 2 h 43 min |
| 2025-12-11 12:54 UTC | Multiple Products Intermittently Unavailable Due to Azure Front Door Outage (UK Only) | resolved | minor | 7 h 07 min |
Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).
Watch KnowBe4 with the template
Put this in config.json of your fork and add a WEBHOOK_URL secret:
{
"vendors": [
"knowbe4"
],
"format": "auto",
"map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
"unreachable_after": 3,
"mute_maintenance": false
}