Vendor Status Watch

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KnowBe4 status history

Current state: operational — “All Systems Operational” per https://status.knowbe4.com (Atlassian Statuspage), checked 2026-09-16 12:28 UTC.

5incidents, last 30 days
18incidents, last 90 days
52incidents on record
Incidents per week, last 12 weeks:

How long do KnowBe4 incidents last?

4.8 hmedian incident duration52 measured
26.4 h90th percentile1 in 10 ran longer
7.0 hmedian, major/critical only14 incidents

From 52 incidents with a vendor-posted start and resolve time. Longest on record: Protect blank purchasing page on store.knowbe4.com — 56.1 days (2026-07-17 13:18 UTC). Excluded, never estimated: nothing. Duration is the gap between the vendor's own posted timestamps — it is not measured downtime, uptime or an SLA figure, and a vendor that posts every blip will look worse here than one that posts nothing. Same rule as the outage-duration dataset.

Incidents on record (52)

StartedIncidentStatusImpactDuration
2026-09-08 07:00 UTCDefend | Emails Not Being Rendered in Classic Outlookresolvednone0 min
2026-09-04 10:53 UTCWorkspace | Email MFA Verification Issuesresolvedminor2 d 21 h
2026-08-26 16:19 UTCPhishER - Message Processing Delaysresolvedminor3 h 31 min
2026-08-21 08:52 UTCPAB | Error Reporting Phish using Gmail Phish Alert Buttonpostmortemminor6 h 04 min
2026-08-18 14:29 UTCPAB sending a Non-Delivery Report after an Email is Reported (US Only)resolvedminor5 h 44 min
2026-08-05 19:29 UTCGoogle Workspace PhishRIP errorsresolvedminor26 h 26 min
2026-08-04 19:19 UTCSAT Account Settings not Loadingresolvedminor16 h 58 min
2026-07-28 20:00 UTCUnexpected Emails being quarantined by PhishRIPpostmortemminor22 h 57 min
2026-07-17 13:18 UTCProtect blank purchasing page on store.knowbe4.comresolvedmajor56 d 1 h
2026-07-16 19:48 UTCDefend - Redirect Upon Loginpostmortemmajor1 h 32 min
2026-07-15 16:46 UTCProtect blank purchasing page on store.knowbe4.comresolvedmajor21 h 17 min
2026-07-10 14:30 UTCPhishML Degradationresolvednone0 min
2026-07-01 14:40 UTCKSAT Intermittent Login Issues - USpostmortemminor3 h 20 min
2026-06-30 16:14 UTCDefend - Increased Email Latency (US Only)postmortemminor3 h 31 min
2026-06-30 14:18 UTCPhishML Evaluations Causing PML:BYPASSED Tags to Applypostmortemminor4 h 53 min
2026-06-24 15:48 UTCKCM GRC - 500 Errors Upon Loginpostmortemminor21 h 22 min
2026-06-18 21:14 UTCPhishing test report tab unavailablepostmortemminor16 h 47 min
2026-06-18 15:13 UTCKnowBe4 Security Center (KSC) | Human Risk Managment Widget Showing No Resultspostmortemminor3 h 59 min
2026-06-16 22:23 UTCData and User Inconsistencies in Reportingpostmortemminor21 h 56 min
2026-06-15 16:56 UTCLatency Issuespostmortemnone0 min
2026-06-03 15:07 UTCKSAT - Widespread User Profile Access Issuespostmortemminor3 h 07 min
2026-05-28 18:17 UTCUnable to upload custom content to the new Modstorepostmortemminor55 min
2026-05-27 10:05 UTCProtect - Intermittent Issues with Sending Emails (UK Only)resolvedminor5 h 38 min
2026-05-21 13:40 UTCNew Modstore 500 Errorspostmortemminor3 h 39 min
2026-05-19 14:16 UTCMicrosoft Ribbon PAB Operation Timeoutpostmortemminor3 h 47 min
2026-05-18 17:28 UTCKSAT Latency Issuesresolvednone4 h 11 min
2026-05-13 18:09 UTCKnowBe4 Academy - Access Issuespostmortemmajor18 h 58 min
2026-05-12 10:52 UTCUnable to upload items on Workspace - USpostmortemminor4 h 23 min
2026-05-08 02:05 UTCPhishER - Unable to Login (US)postmortemmajor1 h 48 min
2026-04-30 13:47 UTCPhishER - Unable to Login (UK)resolvedmajor2 h 59 min
2026-04-27 13:40 UTCADI Sync and Training Policy Upload Errors (US Only)resolvedminor3 h 39 min
2026-04-24 20:35 UTCPhishER Login Issues (CA Only)resolvedminor2 d 14 h
2026-04-21 20:10 UTCIntermittent latency for Protect users - US Onlyresolvedminor5 d 15 h
2026-04-20 15:18 UTCPhishER Access Issue for UK/CA Instancespostmortemmajor3 h 31 min
2026-03-31 15:13 UTCDefend - Sending multiple abuse mailbox submission notificationspostmortemminor1 h 32 min
2026-03-19 12:33 UTCPrevent and Protect - Administration Panel Slow or Inaccessiblepostmortemminor23 h 44 min
2026-03-18 10:33 UTCWebforms not loadingpostmortemcritical3 h 54 min
2026-03-10 15:48 UTCPhishER Showing Incorrect Subject Line for Inbox Messagespostmortemminor4 h 43 min
2026-03-10 00:09 UTCWebform submission failures (UK & EMEA)postmortemmajor34 h 47 min
2026-03-05 02:36 UTCDefend and Prevent Admin Console Certificate Issuepostmortemmajor10 h 08 min
2026-02-10 14:05 UTCEU PhishER Integration Delaypostmortemminor1 h 46 min
2026-02-10 12:25 UTCWorkspace degraded performancepostmortemmajor25 h 42 min
2026-02-04 16:17 UTCDelayed inbound email delivery - US Onlypostmortemminor6 h 42 min
2026-01-27 16:20 UTCKSAT - Library Tab not Loading in Learner Experiencepostmortemmajor1 h 43 min
2026-01-22 20:15 UTCMultiple outages due to Microsoft 365 incidentpostmortemmajor16 h 11 min
2026-01-21 18:18 UTCDelayed Email Delivery (UK)postmortemminor17 h 47 min
2025-12-29 10:37 UTCDelayed Webform Submissionsresolvedminor1 h 33 min
2025-12-23 19:09 UTCDelayed Webform Submissionspostmortemminor24 h 44 min
2025-12-22 16:20 UTCKSAT - 500 error when logging inpostmortemcritical44 min
2025-12-15 18:54 UTCUsers Lists Not Populatingpostmortemminor19 h 05 min
2025-12-15 09:49 UTCMultiple Products Intermittently Unavailable Due to Azure Front Door Outage (UK Only)resolvedminor2 h 43 min
2025-12-11 12:54 UTCMultiple Products Intermittently Unavailable Due to Azure Front Door Outage (UK Only)resolvedminor7 h 07 min

Titles, statuses and impact levels are the vendor's own words. Durations marked approx. are inferred from the poll that first found the incident gone. Shows the latest 60; the JSON has everything we hold (up to 400 days).

Watch KnowBe4 with the template

Put this in config.json of your fork and add a WEBHOOK_URL secret:

{
  "vendors": [
    "knowbe4"
  ],
  "format": "auto",
  "map_url": "https://raw.githubusercontent.com/APVentureEngine/vendor-status-watch/main/vendors.json",
  "unreachable_after": 3,
  "mute_maintenance": false
}